Question posted by shortlegitalian on January 29th, 2012
What Did I Pay For?
Hello, Can I have a phone number to go over my account to see what I paid for with Pogo.com
Current Answers
Answer #1: Posted by UsPinay on January 29th, 2012 4:53 PM
Need to contact Pogo? Here's how:
Free Live Chat Support for account, billing, or game issues - http://help.ea.com/en/pogo
Choose "Talk to a Game Advisor" and log-in to your Pogo account.
Free Live Chat Support for account, billing, or game issues - http://help.ea.com/en/pogo
Choose "Talk to a Game Advisor" and log-in to your Pogo account.
The hours of operation for the above numbers are 7:00am-7:00pm PST, Monday through Saturday
Billing questions:
* Inside the United States: 1-866-543-5435
* Outside the United States: 1-650-628-4306
Please note this number is only for Pogo billing and account issues. Other issues will be referred back to the support site and these forums.
Alternate number 1-650-628-1500
Hope this helps.
Posted by USPinay
Answer #2: Posted by imarosetoo on May 30th, 2012 12:12 AM
Unfortunately you paid for the same thing I did, nothing. The phone number that was listed on my credit card statement is 866-543-5435, however when I called it I got a recording that said I was calling a phone number that had been encrypted or is no longer in service......go figure, You are welcome to try it and see what you might come up with. I also found where another Pogo member said the phone number on her bill was listed as #POGO, I have not tried to do that yet as it makes no sense as a phone number to me. EA just tells you to log in to Pogo, I would if I could, but it won't let me and I've had the same username for over 6 years. I filed a complaint with the BBB today, to try and see if I can get some action that way......All I can say is .....Good Luck!! It's a shame, it use to be a good website.
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