Question posted by meanjean on April 30th, 2018
Return Policy
I would like to return my robot vacuum cleaner. It does not do what I want. Not happy for the performance. Received it 2/27/2018.Please send me return and shipping instructions.Jean Woods
Current Answers
Answer #1: Posted by Odin on April 30th, 2018 8:49 AM
You seem to be confusing us, an independent help site, with Pyle--but I can give you the information you need. Dissatisfied consumers in general have recourse in 2 ways: first, to return the product to the retailer for refund or replacement; second, for repair or replacement under the warranty. Assuming you bought your product directly from Pyle, it's too late now for the first course. (If you bought it from another company, you'll have to check with that company, but chances are it's too late there also.) However, you're still within the warranty period. To implement the warranty, follow the instructions at https://www.pyleaudio.com/warranty.aspx.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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