Question posted by dsherfey on March 23rd, 2012
I Have Rec'd 2 Books For The Vol 1-12 One Summer Shipment. I Remember Receiving
a bill & returning it to you saying "I wish to cancel any further shipments. I will return one or both books as you request." I have now received a statement saying I am past due $30.78 for the series which I do not want. Please advise me ASAP. My name & account # is:Donna Sherfey, #00246448773 E-Mail : [email protected]
Current Answers
Answer #1: Posted by SylvieRD on March 29th, 2012 12:11 PM
My name is Sylvie. I work for Reader’s Digest in Customer Care and I just came across your post.
My colleague in the US office located your account and cancelled the charge. She will be sending you an email to confirm this adjustment.
Should you ever need to contact us again in future, here are our telephone number and email address so that you may reach us directly:
1-800-308-9281
[email protected]
One of our agents will be most happy to be of service.
Sylvie Robert
E-Care Coordinator
My colleague in the US office located your account and cancelled the charge. She will be sending you an email to confirm this adjustment.
Should you ever need to contact us again in future, here are our telephone number and email address so that you may reach us directly:
1-800-308-9281
[email protected]
One of our agents will be most happy to be of service.
Sylvie Robert
E-Care Coordinator
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