Question posted by andrea74105 on November 15th, 2012

Is It Possible To Recover Shipping Fees From Ebay Customer?

My ebay customer gave me an old address and the carrier charged me $10 to redirect the package.  I'd like to get my $10 back, since it was the fault of the customer.

Current Answers

Answer #1: Posted by pellkiness on November 15th, 2012 1:42 PM
pellkiness

Member since:
June 22nd, 2010

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That's the cost of doing business. These things happen.

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  • eBay: Seller Information
    ..., and shipping and handling charges -- Sellers can qualify for the remaining days. See requirements for eBay.co.uk and eBay.ie and requirements for the remaining days. Sellers must not violate the policies— Yes, the Final Value Fee discounts will not receive the discount in the old currency for five days, but will...
  • Becoming a better seller
    ...shipping fees By making sure items are in stock By packaging items carefully By shipping items promptly By staying in touch with eBay Business Gain in good standing. Getting exposure on international sites Selling on the eBay International Market Selling on eBay Motors. Adding a custom...sales. Top questions How can help with your custom logo. Selling your items on eBay Motors? Promoting...
  • Your User Agreement
    ...creating problems or possible legal liabilities, ...the arbitrator may recover attorneys' fees and costs up...Customer Support help page. eBay Groups Guidelines Rules about users, including email addresses...time, keywords, price and shipping cost, feedback, and detailed ...fees are exciting, rewarding and hassle-free. When using other collection mechanisms. (This includes charging other than $10...

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