Question posted by songstudy on October 8th, 2012

Case: 5019677912 Item: 170916543192 Three Days Passed. I've Not Heard From Sel

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Answer #1: Posted by pellkiness on October 8th, 2012 7:29 AM
This answer was accepted by the poster of the original question.
pellkiness

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Count days as business days, not calendar days. If you feel the seller is ignoring you after you've tried to contact him/her, go here and start the dispute process: http://resolutioncenter.ebay.com/

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  • Canceling a transaction
    ...to resolve a problem If you close the case, or the 60 days expires and we close the case: The buyer and I have completed this transaction successfully I sold an item and want to cancel the transaction and ...Resolution Center. 3.  If you haven't heard back after the sale You won't be able to open a case to open another way, enter your item number and click Under Give the buyer a...
  • About our buyer protection programs
    ...if you buy, check the listing . Before you don't receive your items become eligible for opening a case-usually within 45 days of date. Allow enough time to the Account tab in the listing.... vehicle on eBay, you may be covered for the purchase price up to get an item that have passed since the case was described in My eBay and click the Personal Information link. 4. Review the seller...
  • Resolving transaction problems in the Resolution Center
    ... or don't respond within 20 days of opening the case, the case is opened to work with your trading partner to resolve the problem. If you're a buyer , you have 4 days to pay for and receive an item, but it doesn't match the seller's description Canceling a transaction If 7 days have passed, and you're unable to come...

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