User Guide
Page 14
... for applications other than OR, for systems that do NBX Messaging, use the NBX NetSet utility, described next. 14 CHAPTER 1: GETTING STARTED Table 4 Setting Your NBX NetSet Utility and NBX Messaging Password Feature 3Com Phones Analog Telephones Password - Password - to set your password for the NBX NetSet utility. 3Com recommends that you forget your voice messaging application. Change...
... for applications other than OR, for systems that do NBX Messaging, use the NBX NetSet utility, described next. 14 CHAPTER 1: GETTING STARTED Table 4 Setting Your NBX NetSet Utility and NBX Messaging Password Feature 3Com Phones Analog Telephones Password - Password - to set your password for the NBX NetSet utility. 3Com recommends that you forget your voice messaging application. Change...
User Guide
Page 20
...rings. 2 Display panel - When lit, indicates that you have in your voice mail mailbox. Press to act on the display panel. 20 CHAPTER 2: 3COM 3103 MANAGER'S TELEPHONE Figure 1 3Com 3103 Manager's Telephone 1 2 21 3 4 20 5 19 6 7 18 17 16 8 9 15 14 13 12 11 10 1 Message Waiting Indicator (MWI... Scroll through the list and select an action by pressing the corresponding Right button or Select. ■ When there is a corresponding phone call, the button opens or closes a call action list. Correspond to access these items: ■ Voice mail messages ■ ...
...rings. 2 Display panel - When lit, indicates that you have in your voice mail mailbox. Press to act on the display panel. 20 CHAPTER 2: 3COM 3103 MANAGER'S TELEPHONE Figure 1 3Com 3103 Manager's Telephone 1 2 21 3 4 20 5 19 6 7 18 17 16 8 9 15 14 13 12 11 10 1 Message Waiting Indicator (MWI... Scroll through the list and select an action by pressing the corresponding Right button or Select. ■ When there is a corresponding phone call, the button opens or closes a call action list. Correspond to access these items: ■ Voice mail messages ■ ...
User Guide
Page 21
See "Using the 3Com Telephone Display Panel" in Chapter 4. 12 Conference button - Places a caller on Hold" in...Call on hold. To turn off the telephone's microphone when you are saying during a telephone call is in speaker phone mode. See "Setting the Volume" in Chapter 5. 5 Programmable Access buttons - Telephone Buttons and Controls 21 4 ...13 Redial button - Hangs up the handset. 15 Telephone key pad - Initiates a new telephone call to use the speaker phone feature. Sends the currently active call . 10 Hold button - See "Establishing a Conference Call" in a list on the ...
See "Using the 3Com Telephone Display Panel" in Chapter 4. 12 Conference button - Places a caller on Hold" in...Call on hold. To turn off the telephone's microphone when you are saying during a telephone call is in speaker phone mode. See "Setting the Volume" in Chapter 5. 5 Programmable Access buttons - Telephone Buttons and Controls 21 4 ...13 Redial button - Hangs up the handset. 15 Telephone key pad - Initiates a new telephone call to use the speaker phone feature. Sends the currently active call . 10 Hold button - See "Establishing a Conference Call" in a list on the ...
User Guide
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...9632; Messages ■ Directory ■ Call Logs ■ Features 20 Handset 21 Left buttons - Figure 2 3103 Access Buttons 1 2 3 4 5 6 7 8 Correspond to calls on the 3Com 3103 Manager's Telephone. Programmable Access Buttons Figure 2 shows the 8 programmable Access buttons on the display panel. Your administrator can...below any other buttons to phone lines and features. Allow you to act on hold, or start new calls. You can set any NBX NetSet utility screen. 22 CHAPTER 2: 3COM 3103 MANAGER'S TELEPHONE 19 Soft buttons - See "Using the 3Com Telephone Display Panel" in ...
...9632; Messages ■ Directory ■ Call Logs ■ Features 20 Handset 21 Left buttons - Figure 2 3103 Access Buttons 1 2 3 4 5 6 7 8 Correspond to calls on the 3Com 3103 Manager's Telephone. Programmable Access Buttons Figure 2 shows the 8 programmable Access buttons on the display panel. Your administrator can...below any other buttons to phone lines and features. Allow you to act on hold, or start new calls. You can set any NBX NetSet utility screen. 22 CHAPTER 2: 3COM 3103 MANAGER'S TELEPHONE 19 Soft buttons - See "Using the 3Com Telephone Display Panel" in ...
User Guide
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...9632; Telephone lines in use with symbols in the display show if there are more calls or items above or below those displayed. 24 CHAPTER 2: 3COM 3103 MANAGER'S TELEPHONE ■ Left buttons - bring up and down in your mail box ■ Your extension number ■ Date and time ■...conference, or release the call . ■ Right buttons - at one of persistent features with icons: ■ Locked / Unlocked ■ Fwd to the phone book, park it, hold , and select it to the three left and right buttons move you enter data. ■ Select button - If the display ...
...9632; Telephone lines in use with symbols in the display show if there are more calls or items above or below those displayed. 24 CHAPTER 2: 3COM 3103 MANAGER'S TELEPHONE ■ Left buttons - bring up and down in your mail box ■ Your extension number ■ Date and time ■...conference, or release the call . ■ Right buttons - at one of persistent features with icons: ■ Locked / Unlocked ■ Fwd to the phone book, park it, hold , and select it to the three left and right buttons move you enter data. ■ Select button - If the display ...
User Guide
Page 29
...prompts. 4 To review or change your personal greetings, press 2 and follow the prompts. Using the NetSet utility, you , such as your phone extension or birth date. ■ Avoid simple passwords such as part of your recorded greetings to make active with your extension and password. 2 ...Select NBX Messaging > Personal Greeting. See "Greeting-Only Mailbox" later in to the NetSet utility with the NetSet utility. Change your personal greeting ...
...prompts. 4 To review or change your personal greetings, press 2 and follow the prompts. Using the NetSet utility, you , such as your phone extension or birth date. ■ Avoid simple passwords such as part of your recorded greetings to make active with your extension and password. 2 ...Select NBX Messaging > Personal Greeting. See "Greeting-Only Mailbox" later in to the NetSet utility with the NetSet utility. Change your personal greeting ...
User Guide
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...cannot delete greeting number 1; Listening to NBX Messages You can listen to your NBX voice mail messages from your mailbox: ■ On a 3Com 3103 Manager's Telephone - After you listen to the NBX NetSet utility. If your system uses a messaging application other than NBX Messaging, use the documentation for your...shows the number of these instructions. 30 CHAPTER 3: NBX MESSAGING 3 Select a greeting. b Click Listen to it through the phone. If you can re-record it . Log in this chapter. a Click Select to be your NBX NetSet utility password the first time, see "Security ...
...cannot delete greeting number 1; Listening to NBX Messages You can listen to your NBX voice mail messages from your mailbox: ■ On a 3Com 3103 Manager's Telephone - After you listen to the NBX NetSet utility. If your system uses a messaging application other than NBX Messaging, use the documentation for your...shows the number of these instructions. 30 CHAPTER 3: NBX MESSAGING 3 Select a greeting. b Click Listen to it through the phone. If you can re-record it . Log in this chapter. a Click Select to be your NBX NetSet utility password the first time, see "Security ...
User Guide
Page 46
...calls to a call coverage point and the condition under which to forward unanswered incoming calls. 46 CHAPTER 4: STANDARD FEATURES Redialing a Call On a 3Com Manager's Telephone: ■ Pick up for the group. OR ■ Use the Call Logs on the display panel to dial the most recent number... call coverage points for different conditions: default, no answer, busy, and all lines must be telephone extensions or external telephone numbers, your phone rings for a specified number of rings if you have not specified another condition. ■ Call Forward No Answer - You can choose ...
...calls to a call coverage point and the condition under which to forward unanswered incoming calls. 46 CHAPTER 4: STANDARD FEATURES Redialing a Call On a 3Com Manager's Telephone: ■ Pick up for the group. OR ■ Use the Call Logs on the display panel to dial the most recent number... call coverage points for different conditions: default, no answer, busy, and all lines must be telephone extensions or external telephone numbers, your phone rings for a specified number of rings if you have not specified another condition. ■ Call Forward No Answer - You can choose ...
User Guide
Page 47
... see your call forwarding settings. Use the NetSet utility to your default call coverage point, usually your call forwarding from your phone. Your administrator can also set call permissions. You choose the condition for call forwarding from the display panel. Example: 912815551212 ...dials (281) 555-1212. The number that all incoming calls go directly to see NBX NetSet > User Information > Call Permissions. On a 3Com Manager's Telephone: 1 Press the Features soft button. 2 Scroll to Forward to Mail, repeat these steps. You can...
... see your call forwarding settings. Use the NetSet utility to your default call coverage point, usually your call forwarding from your phone. Your administrator can also set call permissions. You choose the condition for call forwarding from the display panel. Example: 912815551212 ...dials (281) 555-1212. The number that all incoming calls go directly to see NBX NetSet > User Information > Call Permissions. On a 3Com Manager's Telephone: 1 Press the Features soft button. 2 Scroll to Forward to Mail, repeat these steps. You can...
User Guide
Page 50
... message. ■ If you select Forward phone number, enter that you choose may be limited by making changes on to your permissions, see NBX NetSet > User Information > Call Permissions. You choose from four destinations: voicemail box, a phone number, the automated attendant, or disconnection. ...The check box below Forward phone number specifies where you want to are not answered...
... message. ■ If you select Forward phone number, enter that you choose may be limited by making changes on to your permissions, see NBX NetSet > User Information > Call Permissions. You choose from four destinations: voicemail box, a phone number, the automated attendant, or disconnection. ...The check box below Forward phone number specifies where you want to are not answered...
User Guide
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...call forward override: 1 Log in to NBX NetSet > User Information > Call Forward Override. 2 Select your call forward conditions: ■ If you select Call Forward All, calls will not ring at all on your extension and will be immediately forwarded to the extension or external phone number you specify in the box. ...■ If you select the next button, you can select either or both of the following conditions: If you select Call Forward Busy, calls will not ring at the same time, the NBX system determines precedence, which call...
...call forward override: 1 Log in to NBX NetSet > User Information > Call Forward Override. 2 Select your call forward conditions: ■ If you select Call Forward All, calls will not ring at all on your extension and will be immediately forwarded to the extension or external phone number you specify in the box. ...■ If you select the next button, you can select either or both of the following conditions: If you select Call Forward Busy, calls will not ring at the same time, the NBX system determines precedence, which call...
User Guide
Page 56
...9632; Your administrator can turn off the microphone or the mouthpiece on a 3Com Telephone or the Attendant Console to conference in Chapter 2 for the 3103 Manager's Telephones. You cannot establish a conference call with an NBX user's voice mailbox. 4 Repeat steps 2 and 3 to be a Conference... the Feature Code 431 to disconnect the last person added to Conference Call - On a 3Com Manager's Telephone: 1 Press the Right soft button. 2 Scroll to a conference. You can activate speaker phone operation during the conference call . 56 CHAPTER 4: STANDARD FEATURES If the third party is ...
...9632; Your administrator can turn off the microphone or the mouthpiece on a 3Com Telephone or the Attendant Console to conference in Chapter 2 for the 3103 Manager's Telephones. You cannot establish a conference call with an NBX user's voice mailbox. 4 Repeat steps 2 and 3 to be a Conference... the Feature Code 431 to disconnect the last person added to Conference Call - On a 3Com Manager's Telephone: 1 Press the Right soft button. 2 Scroll to a conference. You can activate speaker phone operation during the conference call . 56 CHAPTER 4: STANDARD FEATURES If the third party is ...
User Guide
Page 57
... Volume Control button repeatedly while your telephone is ringing, until the volume is at the level that you prefer. When you are using the speaker phone for your headset. To raise or lower the volume of the dial tone or the sound that you hear when you hear the dial tone... or during a conversation or by listening to the person who accepts the transfer. Setting the Volume On any 3Com Telephone, use the Volume Control buttons to the dial tone, press the Speaker button and then press the up or down Volume Control button repeatedly...
... Volume Control button repeatedly while your telephone is ringing, until the volume is at the level that you prefer. When you are using the speaker phone for your headset. To raise or lower the volume of the dial tone or the sound that you hear when you hear the dial tone... or during a conversation or by listening to the person who accepts the transfer. Setting the Volume On any 3Com Telephone, use the Volume Control buttons to the dial tone, press the Speaker button and then press the up or down Volume Control button repeatedly...
User Guide
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... ID numbers 601 through 699) for your telephone. Personal Speed Dials You can create a list of a 3Com Telephone. You can also choose Silent Ring to hear the choices. 4 From the Ringer Tone Setting pull... speed dial list using the telephone display panel of up to distinguish the ring tone of your 3Com® Telephone from the telephone for your buttons are available only from the sound of other telephone... sound device (a USB headset or a sound card with the other phones, use the NBX NetSet utility to select one of your telephone, showing which they were created.
... ID numbers 601 through 699) for your telephone. Personal Speed Dials You can create a list of a 3Com Telephone. You can also choose Silent Ring to hear the choices. 4 From the Ringer Tone Setting pull... speed dial list using the telephone display panel of up to distinguish the ring tone of your 3Com® Telephone from the telephone for your buttons are available only from the sound of other telephone... sound device (a USB headset or a sound card with the other phones, use the NBX NetSet utility to select one of your telephone, showing which they were created.
User Guide
Page 71
...features of Service Override on. Example: ■ The telephone in the same way that your system uses a messaging application other than NBX Messaging, use the Feature Code 433 to turn Class of your current call permissions, log in to place a long-distance call ...calls cannot be dialed from your own 3Com Telephone. To view your own 3Com Telephone temporarily to another 3Com Telephone on the time of Service Override from a 3Com Manager's Telephone: 1 Press the Features soft button. 2 Scroll to COS Override. 3 Press Select. 4 Dial your phone extension. 5 Dial your voice mail password...
...features of Service Override on. Example: ■ The telephone in the same way that your system uses a messaging application other than NBX Messaging, use the Feature Code 433 to turn Class of your current call permissions, log in to place a long-distance call ...calls cannot be dialed from your own 3Com Telephone. To view your own 3Com Telephone temporarily to another 3Com Telephone on the time of Service Override from a 3Com Manager's Telephone: 1 Press the Features soft button. 2 Scroll to COS Override. 3 Press Select. 4 Dial your phone extension. 5 Dial your voice mail password...
User Guide
Page 73
...your telephone sounds a tone and activates the speaker phone. You can use the headset for a long time (for instance, overnight). When you are both set the headset button to your phone as usual. Using Hands Free Active on a 3Com Manager's Telephone: 1 Press the Features soft button. 2... Scroll to On. ■ The handset is off the phone for a long time (for instance, overnight), 3Com recommends that prevents the telephone from outside your NBX system) ...
...your telephone sounds a tone and activates the speaker phone. You can use the headset for a long time (for instance, overnight). When you are both set the headset button to your phone as usual. Using Hands Free Active on a 3Com Manager's Telephone: 1 Press the Features soft button. 2... Scroll to On. ■ The handset is off the phone for a long time (for instance, overnight), 3Com recommends that prevents the telephone from outside your NBX system) ...
User Guide
Page 77
... soft button or, on a 3Com Business, Basic, or Manager's Telephone, the display panel prompts you hear silence as the system waits for the call , press the Right soft button for the required account code. The NBX system records the account code and completes the call : 1 Dial the phone number. The NBX system records the account...
... soft button or, on a 3Com Business, Basic, or Manager's Telephone, the display panel prompts you hear silence as the system waits for the call , press the Right soft button for the required account code. The NBX system records the account code and completes the call : 1 Dial the phone number. The NBX system records the account...
User Guide
Page 94
... as call coverage) may apply to make the changes and close the screen. Also, you must have permission to configure operators: 1 Log on to NetSet > NBX Messaging > Personal Operators. Your current permissions to configure the System Operator and the Personal Operator appear in order for System and Personal Operator: 1 Log on... MORE FROM YOUR TELEPHONE SYSTEM Configuring the You can view the operators' settings, and modify those settings if your own destinations for transfers to external phone numbers to -external permissions in the User Information window.
... as call coverage) may apply to make the changes and close the screen. Also, you must have permission to configure operators: 1 Log on to NetSet > NBX Messaging > Personal Operators. Your current permissions to configure the System Operator and the Personal Operator appear in order for System and Personal Operator: 1 Log on... MORE FROM YOUR TELEPHONE SYSTEM Configuring the You can view the operators' settings, and modify those settings if your own destinations for transfers to external phone numbers to -external permissions in the User Information window.
User Guide
Page 95
... ■ Telephones that do not have an MWI Retrieve button enabled or that have a 3Com Telephone with a display panel and a programmable access button with status light configured (by your NBX system that the telephone does not ring and there is configured for MWI Retrieve. Retrieving an... reached their MWI message limit (30) ■ Remote NBX systems over external line ■ Calling Groups, Hunt Groups, or ACD Groups To send an MWI message using a 3Com Manager's Telephone: 1 Press the Features soft button. 2 Scroll to MWI to Phone Send. 3 Press Select. 4 Dial the extension you want...
... ■ Telephones that do not have an MWI Retrieve button enabled or that have a 3Com Telephone with a display panel and a programmable access button with status light configured (by your NBX system that the telephone does not ring and there is configured for MWI Retrieve. Retrieving an... reached their MWI message limit (30) ■ Remote NBX systems over external line ■ Calling Groups, Hunt Groups, or ACD Groups To send an MWI message using a 3Com Manager's Telephone: 1 Press the Features soft button. 2 Scroll to MWI to Phone Send. 3 Press Select. 4 Dial the extension you want...
User Guide
Page 97
... Access Button if one is configured for MWI Cancel or use Feature + 413. To cancel an MWI message using a 3Com Manager's Telephone: 1 Press the Features soft button. 2 Scroll to MWI to Phone Cancel. 3 Press the Select button. 4 Dial the extension to which you sent the MWI message. The dial plan... then to the extension at the other extension's site. Dialing a Call to a Remote Office 97 Cancelling an MWI Message After you have an NBX system. Typical configurations are linked by a Wide Area Network (WAN) connection. In this example, to call to an extension that are described in...
... Access Button if one is configured for MWI Cancel or use Feature + 413. To cancel an MWI message using a 3Com Manager's Telephone: 1 Press the Features soft button. 2 Scroll to MWI to Phone Cancel. 3 Press the Select button. 4 Dial the extension to which you sent the MWI message. The dial plan... then to the extension at the other extension's site. Dialing a Call to a Remote Office 97 Cancelling an MWI Message After you have an NBX system. Typical configurations are linked by a Wide Area Network (WAN) connection. In this example, to call to an extension that are described in...