User Guide
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... ■ Quick Reference Guides Setting Up Your Password and Voice Mail for the First Time The procedure by which you set up your password and voice mailbox for the first time depends on: ■ The kind of telephone that you need to set up a password and record your name announcement and personal greeting. Ask your administrator what kind of voice messaging is active on tones and feature codes, see Chapter 7. 1 GETTING STARTED As...
... ■ Quick Reference Guides Setting Up Your Password and Voice Mail for the First Time The procedure by which you set up your password and voice mailbox for the first time depends on: ■ The kind of telephone that you need to set up a password and record your name announcement and personal greeting. Ask your administrator what kind of voice messaging is active on tones and feature codes, see Chapter 7. 1 GETTING STARTED As...
User Guide
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... and your personal greeting. 14 CHAPTER 1: GETTING STARTED Table 4 Setting Your NBX NetSet Utility and NBX Messaging Password Feature NBX Phones Password - Set Initially If your system uses NBX Messaging, follow the NBX voice prompts to set your initial NBX password (used for NBX access and voicemail access), continue to follow the NBX voice prompts to change your password for the NBX NetSet utility. 3Com recommends that do not use letters, *, or # as part of time. to record your messaging application. Then use the NBX NetSet utility, described...
... and your personal greeting. 14 CHAPTER 1: GETTING STARTED Table 4 Setting Your NBX NetSet Utility and NBX Messaging Password Feature NBX Phones Password - Set Initially If your system uses NBX Messaging, follow the NBX voice prompts to set your initial NBX password (used for NBX access and voicemail access), continue to follow the NBX voice prompts to change your password for the NBX NetSet utility. 3Com recommends that do not use letters, *, or # as part of time. to record your messaging application. Then use the NBX NetSet utility, described...
User Guide
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... flashes during a call to another button on the telephone. See "Putting a Call On Hold" later in this chapter and in Chapter 4. 4 Talk button - Lets you access features that indicate: ■ A message has arrived (MSG) ■ The phone is ringing or when you are using the NBX Messaging system. Press # to exit from a menu item. If you select menu items or enter numeric characters. Lights steadily when an outgoing call transfers. ■ The handset ringer...
... flashes during a call to another button on the telephone. See "Putting a Call On Hold" later in this chapter and in Chapter 4. 4 Talk button - Lets you access features that indicate: ■ A message has arrived (MSG) ■ The phone is ringing or when you are using the NBX Messaging system. Press # to exit from a menu item. If you select menu items or enter numeric characters. Lights steadily when an outgoing call transfers. ■ The handset ringer...
User Guide
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... Channel button - 24 CHAPTER 2: 3COM 3106C AND 3107C CORDLESS TELEPHONES 4 Talk button - Indicates activity on the first calling line. Blinks to save changes. The indicator lamp is lit when the Mute feature is ringing or when you are saying during a telephone call or that are not on the telephone. Press # to indicate an incoming call , although you are using the NBX Messaging system. See Handset Ringer Tone and Volume later in Chapter 4. 14 Feature button - Press the button a second time to three additional internal...
... Channel button - 24 CHAPTER 2: 3COM 3106C AND 3107C CORDLESS TELEPHONES 4 Talk button - Indicates activity on the first calling line. Blinks to save changes. The indicator lamp is lit when the Mute feature is ringing or when you are saying during a telephone call or that are not on the telephone. Press # to indicate an incoming call , although you are using the NBX Messaging system. See Handset Ringer Tone and Volume later in Chapter 4. 14 Feature button - Press the button a second time to three additional internal...
User Guide
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... re-record it to use from the NBX NetSet utility: 1 Log in this chapter. Then follow the prompts. a Click Select to a more secure password. See "Setting Up Your Password and Voice Mail for an extension that is a "greeting-only mailbox," so that callers hear up to five personal greetings and choose which of your recorded greetings to make active with your active personal greeting from the telephone. You cannot delete greeting number 1;
... re-record it to use from the NBX NetSet utility: 1 Log in this chapter. Then follow the prompts. a Click Select to a more secure password. See "Setting Up Your Password and Voice Mail for an extension that is a "greeting-only mailbox," so that callers hear up to five personal greetings and choose which of your recorded greetings to make active with your active personal greeting from the telephone. You cannot delete greeting number 1;
User Guide
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... application downloads the voice message and plays it . A new message has a * next to the NBX NetSet utility with your extension and password. 2 Select a message in the Voice Mail Messages area on the NBX NetSet > User Information screen. The display panel shows the number of Computer playing audio files: ■ A USB audio device such as a USB headset and an operating system that supports USB OR ■ A sound card, a third-party application such as a user. Log...
... application downloads the voice message and plays it . A new message has a * next to the NBX NetSet utility with your extension and password. 2 Select a message in the Voice Mail Messages area on the NBX NetSet > User Information screen. The display panel shows the number of Computer playing audio files: ■ A USB audio device such as a USB headset and an operating system that supports USB OR ■ A sound card, a third-party application such as a user. Log...
User Guide
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..., usually extension 500 ■ Voicemail - The check box below Forward to phone number specifies where you want to forward calls that are passed on to your call permissions. Forwarding Incoming Calls 57 To set the default call forwarding: 1 Log in the box. The default automated attendant, usually extension 500 ■ Voicemail - The default system voicemail, usually extension 501 ■ If you select Forward to a loop of forwarding where the call is not answered after the specified number of rings...
..., usually extension 500 ■ Voicemail - The check box below Forward to phone number specifies where you want to forward calls that are passed on to your call permissions. Forwarding Incoming Calls 57 To set the default call forwarding: 1 Log in the box. The default automated attendant, usually extension 500 ■ Voicemail - The default system voicemail, usually extension 501 ■ If you select Forward to a loop of forwarding where the call is not answered after the specified number of rings...
User Guide
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... settings directly through the Notification Using the telephone: Telephone 1 Log in to the main menu. Review current off -site notification settings. If Call Forward All is in effect, calls coming in to dial internal and external pages. Do Not Disturb When the Do Not Disturb feature is in effect, it receives an incoming call coverage point by logging in to your telephone immediately go to your 3Com Telephone, or you can use the Feature Code to enable...
... settings directly through the Notification Using the telephone: Telephone 1 Log in to the main menu. Review current off -site notification settings. If Call Forward All is in effect, calls coming in to dial internal and external pages. Do Not Disturb When the Do Not Disturb feature is in effect, it receives an incoming call coverage point by logging in to your telephone immediately go to your 3Com Telephone, or you can use the Feature Code to enable...
User Guide
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... Disturb using the feature code: 1 Remove the handset from your desk, log in to the group ring on a 3Com Cordless Telephone shows DO NOT DISTURB when the phone is in directly to your telephone (not directed to the group) do not have a 3Com Telephone or if you must enable Do Not Disturb and also log out of an ACD group, a hunt group, or a calling group, incoming calls to NBX NetSet > User Information > Feature Settings. The DO NOT DISTURB message disappears from the charging unit. 2 Press the Talk button...
... Disturb using the feature code: 1 Remove the handset from your desk, log in to the group ring on a 3Com Cordless Telephone shows DO NOT DISTURB when the phone is in directly to your telephone (not directed to the group) do not have a 3Com Telephone or if you must enable Do Not Disturb and also log out of an ACD group, a hunt group, or a calling group, incoming calls to NBX NetSet > User Information > Feature Settings. The DO NOT DISTURB message disappears from the charging unit. 2 Press the Talk button...
User Guide
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... answer a call that is directed to your telephone. Your administrator configures call pickup groups and can answer a call that is ringing on . 3 Dial the number that you want to view from the charging unit. 2 Press Feature + 890. CLIR-NEXT on a Specific Telephone 1 Remove the handset from the display panel. on disappears from the charging unit. 2 Press the Talk button. 3 Press Feature + 455 and enter the user's extension. If you and another telephone. The call is ringing on that user's telephone...
... answer a call that is directed to your telephone. Your administrator configures call pickup groups and can answer a call that is ringing on . 3 Dial the number that you want to view from the charging unit. 2 Press Feature + 890. CLIR-NEXT on a Specific Telephone 1 Remove the handset from the display panel. on disappears from the charging unit. 2 Press the Talk button. 3 Press Feature + 455 and enter the user's extension. If you and another telephone. The call is ringing on that user's telephone...
User Guide
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... then hang up your call or begin using one of the features, you have enabled one of these tones: ■ Dial Tone - You hear the "fast busy" tone, also called the "stutter" tone) until you hear the Feature Active Tone. All ■ Do Not Disturb ■ Forward All Calls to Voice Mail (that you remove the handset from the charging unit, you delete or save every message. Hang up and start the feature code sequence again. ■ Feature Active Tone -
... then hang up your call or begin using one of the features, you have enabled one of these tones: ■ Dial Tone - You hear the "fast busy" tone, also called the "stutter" tone) until you hear the Feature Active Tone. All ■ Do Not Disturb ■ Forward All Calls to Voice Mail (that you remove the handset from the charging unit, you delete or save every message. Hang up and start the feature code sequence again. ■ Feature Active Tone -
User Guide
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.... 3 Hang up when your call is complete or you have activated the features that you want. Directed Call Pickup - Park a Call Call Pickup - 106 CHAPTER 7: FEATURE CODES Using Feature Codes Follow these steps to the first call, press the button for your password + # + the outside party's number F + 430 + telephone number + F + 430 "Class of Service Override Conference Call - Table 11 NBX Feature Codes (Alphabetical by Feature or Task) Feature Account Codes ACD, Hunt, and Calling Groups Call Forward All Call Forward Busy Call Forward No Answer Call Park -
.... 3 Hang up when your call is complete or you have activated the features that you want. Directed Call Pickup - Park a Call Call Pickup - 106 CHAPTER 7: FEATURE CODES Using Feature Codes Follow these steps to the first call, press the button for your password + # + the outside party's number F + 430 + telephone number + F + 430 "Class of Service Override Conference Call - Table 11 NBX Feature Codes (Alphabetical by Feature or Task) Feature Account Codes ACD, Hunt, and Calling Groups Call Forward All Call Forward Busy Call Forward No Answer Call Park -
User Guide
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... the handset. Drop Feature Code F + 431 Direct Mail Transfer Do Not Disturb - Retrieve Monitor, Whisper, Barge-In F + 425 Password - To return to the first call that is connected to the call , repeat F + 260. "Putting a Call On Hold" in Chapter 6 Not supported by Feature or Task) Feature Conference Call - On/Off F + 441 + other person's extension + hang up F + 446 Flash F + 260 Forward All Calls to Phone - Incoming calls connect with no ring, and the caller can immediately hear you. "Setting Up Your Password and Voice Mail...
... the handset. Drop Feature Code F + 431 Direct Mail Transfer Do Not Disturb - Retrieve Monitor, Whisper, Barge-In F + 425 Password - To return to the first call that is connected to the call , repeat F + 260. "Putting a Call On Hold" in Chapter 6 Not supported by Feature or Task) Feature Conference Call - On/Off F + 441 + other person's extension + hang up F + 446 Flash F + 260 Forward All Calls to Phone - Incoming calls connect with no ring, and the caller can immediately hear you. "Setting Up Your Password and Voice Mail...
User Guide
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... jack. ■ Wait a few minutes. When I call returns to the NBX NetSet utility. See "Setting Up Your Password and Voice Mail for the First Time" in Chapter 6. When I The other user may be full. Begin speaking after I am unable to log in to another user in the correct connector panel is blank. 128 APPENDIX A: TELEPHONE INSTALLATION AND MAINTENANCE Troubleshooting Problems Table 12 lists possible problems that you...
... jack. ■ Wait a few minutes. When I call returns to the NBX NetSet utility. See "Setting Up Your Password and Voice Mail for the First Time" in Chapter 6. When I The other user may be full. Begin speaking after I am unable to log in to another user in the correct connector panel is blank. 128 APPENDIX A: TELEPHONE INSTALLATION AND MAINTENANCE Troubleshooting Problems Table 12 lists possible problems that you...
User Guide
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... base unit and wall outlet. In NBX NetSet > User Information > Call Forward, verify that you are interrupted frequently. ■ Make sure that the charging contacts on another telephone using to my voice mailbox. See "Call Pickup" in . A warning tone sounds and there is a NO SERVICE message. ■ Move closer to the base unit. ■ Make sure the AC adapter is not forwarding my incoming calls to pick up your Speed Dial setup. The handset doesn't ring. ■ The battery...
... base unit and wall outlet. In NBX NetSet > User Information > Call Forward, verify that you are interrupted frequently. ■ Make sure that the charging contacts on another telephone using to my voice mailbox. See "Call Pickup" in . A warning tone sounds and there is a NO SERVICE message. ■ Move closer to the base unit. ■ Make sure the AC adapter is not forwarding my incoming calls to pick up your Speed Dial setup. The handset doesn't ring. ■ The battery...
User Guide
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INDEX Numbers 3Com Cordless Telephones 3106C and 3107C 19 specifications 130 A account codes (feature code) 106 account codes and billing codes 80 ACD groups 84 ACD, hunt, calling groups (feature code) 106 administrator, definition 10 all calls, forwarding 53 All Ports Busy message 128 announcements, broadcasting 91, 92 answering calls 30, 50 applying your call permissions to another telephone 76 Auto Attendant, definition 10 B base unit antenna 27 DC power jack 27 installing 112 power status LED 27 RJ45 LAN connection port 27 batteries charging...
INDEX Numbers 3Com Cordless Telephones 3106C and 3107C 19 specifications 130 A account codes (feature code) 106 account codes and billing codes 80 ACD groups 84 ACD, hunt, calling groups (feature code) 106 administrator, definition 10 all calls, forwarding 53 All Ports Busy message 128 announcements, broadcasting 91, 92 answering calls 30, 50 applying your call permissions to another telephone 76 Auto Attendant, definition 10 B base unit antenna 27 DC power jack 27 installing 112 power status LED 27 RJ45 LAN connection port 27 batteries charging...
User Guide
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... caller ID restriction (CLIR-Next Call) 106 conference call-add 106 conference call-drop 107 CoS override 106 direct mail transfer 107 do not disturb 107 flash 107 forward all calls to voice mail 107 hold 107 lock telephone 107 message waiting indicator-cancel 107 message waiting indicator-retrieve 107 message waiting indicator-send 107 monitor, whisper, barge-in 107 password-change 107 password-set initially 107 pulse to tone 107 redial 108 release 108 show lists 108 speaker ON/OFF 108 speed dial system-wide lists 108 speed dial...
... caller ID restriction (CLIR-Next Call) 106 conference call-add 106 conference call-drop 107 CoS override 106 direct mail transfer 107 do not disturb 107 flash 107 forward all calls to voice mail 107 hold 107 lock telephone 107 message waiting indicator-cancel 107 message waiting indicator-retrieve 107 message waiting indicator-send 107 monitor, whisper, barge-in 107 password-change 107 password-set initially 107 pulse to tone 107 redial 108 release 108 show lists 108 speaker ON/OFF 108 speed dial system-wide lists 108 speed dial...
User Guide
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... shortcuts 16 icons, display panel locked telephone 75 incoming calls ACD groups 84 answering 50 calling groups 87 forwarding directly to another user's mailbox 61 hunt groups 87 managing 50 transferring 60 indicators of voice mail messages off-site notification 70 on your phone 37 installing base and charging unit 112 on wall 113 telephone cords 111 telephones 109, 110 intercom internal paging 91, 92 internal caller ID 81 calls, dialing 52 paging, dial code 92 K Key pad 3106C Cordless Telephone 21 3107C Cordless Telephone 24 L LabelMaker for...
... shortcuts 16 icons, display panel locked telephone 75 incoming calls ACD groups 84 answering 50 calling groups 87 forwarding directly to another user's mailbox 61 hunt groups 87 managing 50 transferring 60 indicators of voice mail messages off-site notification 70 on your phone 37 installing base and charging unit 112 on wall 113 telephone cords 111 telephones 109, 110 intercom internal paging 91, 92 internal caller ID 81 calls, dialing 52 paging, dial code 92 K Key pad 3106C Cordless Telephone 21 3107C Cordless Telephone 24 L LabelMaker for...
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... lights, status 26 listening to messages from a 3Com telephone 37 from remote telephones 38 using email 80 lists modifying personal voice mail group lists 44 personal voice mail group lists 43 locking your telephone blocking unauthorized calls 75 feature code 107 off-site notification restriction 72 long-distance calls, preventing 75 low power indicator for batteries 122 M mail group lists system 43 mailboxes greeting-only 47 group 48 phantom 48 setting up personal 13 maintenance, telephone 109 making calls 30 managing incoming calls 50 message button 26 button, 3106C Cordless Telephone...
... lights, status 26 listening to messages from a 3Com telephone 37 from remote telephones 38 using email 80 lists modifying personal voice mail group lists 44 personal voice mail group lists 43 locking your telephone blocking unauthorized calls 75 feature code 107 off-site notification restriction 72 long-distance calls, preventing 75 low power indicator for batteries 122 M mail group lists system 43 mailboxes greeting-only 47 group 48 phantom 48 setting up personal 13 maintenance, telephone 109 making calls 30 managing incoming calls 50 message button 26 button, 3106C Cordless Telephone...
User Guide
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... speed dial lists 68 privacy 127 private messages 46 problems, solving 109 programmable access buttons 25 public address system 91, 92 pulse dialing 99 pulse to tone (feature code) 107 putting calls on hold See hold Q Quick Reference sheets 17 R R/VOL button, 3107C Cordless Telephone 24 radio interference 127 receptionist, definition 10 redial calls 52 feature code 108 release (feature code) 108 relocating telephones 123 remote notification 70 offices, calling 97 replying to voice mail messages 40 ring no answer (call forwarding) 53 RING/VOL button, 3106C Cordless Telephone 22 ringer MUTE...
... speed dial lists 68 privacy 127 private messages 46 problems, solving 109 programmable access buttons 25 public address system 91, 92 pulse dialing 99 pulse to tone (feature code) 107 putting calls on hold See hold Q Quick Reference sheets 17 R R/VOL button, 3107C Cordless Telephone 24 radio interference 127 receptionist, definition 10 redial calls 52 feature code 108 release (feature code) 108 relocating telephones 123 remote notification 70 offices, calling 97 replying to voice mail messages 40 ring no answer (call forwarding) 53 RING/VOL button, 3106C Cordless Telephone 22 ringer MUTE...