User Guide
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... provided with guide. Technical data is provided with only such rights as translation, transformation, or adaptation) without written permission from 3Com Corporation. 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without warranty, term, ..., but not limited to you . Other brand and product names may not be registered in other countries. 3Com, the 3Com logo, and NBX are unable to locate a copy, please contact 3Com and a copy will be provided to you in conjunction with limited rights only as a separate document, in...
... provided with guide. Technical data is provided with only such rights as translation, transformation, or adaptation) without written permission from 3Com Corporation. 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without warranty, term, ..., but not limited to you . Other brand and product names may not be registered in other countries. 3Com, the 3Com logo, and NBX are unable to locate a copy, please contact 3Com and a copy will be provided to you in conjunction with limited rights only as a separate document, in...
User Guide
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...for the First Time 13 The NBX NetSet Utility 15 Starting the NBX NetSet Utility 16 Navigation and Shortcut Icons in the NBX NetSet Utility 16 Quick Reference Guides 17 2 3COM 3106C AND 3107C CORDLESS TELEPHONES Telephone Buttons and Controls 20 3Com 3106C 20 3Com 3107C 23 Programmable Access Buttons 25 ...Status Lights for System Appearance Buttons 26 Base Unit Controls and Functions 27 Using the Handset 27 Handset Controls 28 Using the Handset 29 Using the Optional Headset 31 3 NBX MESSAGING NBX Messaging Components 34...
...for the First Time 13 The NBX NetSet Utility 15 Starting the NBX NetSet Utility 16 Navigation and Shortcut Icons in the NBX NetSet Utility 16 Quick Reference Guides 17 2 3COM 3106C AND 3107C CORDLESS TELEPHONES Telephone Buttons and Controls 20 3Com 3106C 20 3Com 3107C 23 Programmable Access Buttons 25 ...Status Lights for System Appearance Buttons 26 Base Unit Controls and Functions 27 Using the Handset 27 Handset Controls 28 Using the Handset 29 Using the Optional Headset 31 3 NBX MESSAGING NBX Messaging Components 34...
User Guide
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4 Changing Your Name Announcement and Personal Greetings 36 Listening to NBX Messages 37 Message Indicators 37 Listening from Your Computer 37 Listening from Your 3Com Cordless Telephone 38 Listening from Any Internal 3Com Telephone 38 Listening from an External Location 38 Managing Your Messages 39 Information About Your Messages 39 Replying to a Message 40... Forwarding Incoming Calls 53 Call Coverage Points 53 Condition to Forward Calls 53 Setting Call Forward from the Telephone 54 Setting Call Forward from the NBX NetSet Utility 56 Call Forward Precedence 58
4 Changing Your Name Announcement and Personal Greetings 36 Listening to NBX Messages 37 Message Indicators 37 Listening from Your Computer 37 Listening from Your 3Com Cordless Telephone 38 Listening from Any Internal 3Com Telephone 38 Listening from an External Location 38 Managing Your Messages 39 Information About Your Messages 39 Replying to a Message 40... Forwarding Incoming Calls 53 Call Coverage Points 53 Condition to Forward Calls 53 Setting Call Forward from the Telephone 54 Setting Call Forward from the NBX NetSet Utility 56 Call Forward Precedence 58
User Guide
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... 99 Through a Feature Code 100 Through a Mapped Button 100 Through a Personal Speed Dial 100 Additional Applications 101 7 FEATURE CODES Feature Codes with 3Com Telephones 103 3Com Cordless Telephone 103 NBX Tones 104 Using Feature Codes 106 A TELEPHONE INSTALLATION AND MAINTENANCE Selecting the Installation Location 110 Telephone Kit Contents 111 Connecting the Telephone Cords...
... 99 Through a Feature Code 100 Through a Mapped Button 100 Through a Personal Speed Dial 100 Additional Applications 101 7 FEATURE CODES Feature Codes with 3Com Telephones 103 3Com Cordless Telephone 103 NBX Tones 104 Using Feature Codes 106 A TELEPHONE INSTALLATION AND MAINTENANCE Selecting the Installation Location 110 Telephone Kit Contents 111 Connecting the Telephone Cords...
User Guide
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... to Find Information If you are looking for information about using : ■ 3Com® 3106C Cordless Telephones ■ 3Com® 3107C Cordless Telephones It includes information about How to get started with your new telephone The 3Com 3106C and 3107C Cordless Telephones NBX Voice Messaging features Using standard telephone features Personalizing your telephone Enhanced system features...
... to Find Information If you are looking for information about using : ■ 3Com® 3106C Cordless Telephones ■ 3Com® 3107C Cordless Telephones It includes information about How to get started with your new telephone The 3Com 3106C and 3107C Cordless Telephones NBX Voice Messaging features Using standard telephone features Personalizing your telephone Enhanced system features...
User Guide
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A person who has a single 3Com Telephone or an analog telephone connected to potential personal injury. Table 3 Icons Icon Type Description Information note Information that alerts you to the NBX system through an ATC card or the single-port ATA device. Warning Information that alerts you to potential loss of data or potential damage... instructions. Table 2 Common Terms Term Auto Attendant Administrator Receptionist User Definition The set of incoming telephone calls. The person who is responsible for maintaining your 3Com Networked Telephony Solution.
A person who has a single 3Com Telephone or an analog telephone connected to potential personal injury. Table 3 Icons Icon Type Description Information note Information that alerts you to the NBX system through an ATC card or the single-port ATA device. Warning Information that alerts you to potential loss of data or potential damage... instructions. Table 2 Common Terms Term Auto Attendant Administrator Receptionist User Definition The set of incoming telephone calls. The person who is responsible for maintaining your 3Com Networked Telephony Solution.
User Guide
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... about this guide or any of the 3Com NBX documentation and Help systems to: Voice_TechComm_Comments@3com.com Include the following information with Help buttons on the Your suggestions are important to the NBX products and their related 3Com applications. Documentation 11 Documentation The documentation set... telephone by clicking the icons at the bottom of the screen. They help 3Com Telephone users, installers, and administrators maximize the full potential of the NBX Telephone Guides and NBX Feature Codes Guide by clicking the Telephone Quick Reference button. Comments on each...
... about this guide or any of the 3Com NBX documentation and Help systems to: Voice_TechComm_Comments@3com.com Include the following information with Help buttons on the Your suggestions are important to the NBX products and their related 3Com applications. Documentation 11 Documentation The documentation set... telephone by clicking the icons at the bottom of the screen. They help 3Com Telephone users, installers, and administrators maximize the full potential of the NBX Telephone Guides and NBX Feature Codes Guide by clicking the Telephone Quick Reference button. Comments on each...
User Guide
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.... This chapter covers these topics: ■ Setting Up Your Password and Voice Mail for the First Time ■ The NBX NetSet Utility ■ Quick Reference Guides Setting Up Your Password and Voice Mail for the First Time The procedure by which you set up your ...
.... This chapter covers these topics: ■ Setting Up Your Password and Voice Mail for the First Time ■ The NBX NetSet Utility ■ Quick Reference Guides Setting Up Your Password and Voice Mail for the First Time The procedure by which you set up your ...
User Guide
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... your NBX password (which is the same for the NBX NetSet utility and voice messaging) OR use the NBX NetSet utility, described next. 14 CHAPTER 1: GETTING STARTED Table 4 Setting Your NBX NetSet Utility and NBX Messaging Password Feature NBX Phones Password - Message button and follow the NBX voice... password for a specified amount of your personal greeting. OR, for applications other than NBX Messaging) or the NBX voice prompts to change your password for the NBX NetSet utility. 3Com recommends that you use this code sequence to change it to 10-digit numbers ■...
... your NBX password (which is the same for the NBX NetSet utility and voice messaging) OR use the NBX NetSet utility, described next. 14 CHAPTER 1: GETTING STARTED Table 4 Setting Your NBX NetSet Utility and NBX Messaging Password Feature NBX Phones Password - Message button and follow the NBX voice... password for a specified amount of your personal greeting. OR, for applications other than NBX Messaging) or the NBX voice prompts to change your password for the NBX NetSet utility. 3Com recommends that you use this code sequence to change it to 10-digit numbers ■...
User Guide
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... feature settings, and the internal user directory to call other voice messaging features are available through your messaging application. If your NBX system uses a messaging application other than NBX Messaging, off-site notification and other users on your system. ■ Log in to and out of one is a ...active. As a telephone user, you log in the NBX NetSet utility. The NBX NetSet Utility The NBX NetSet Utility 15 At any time you can monitor and change in to the NBX NetSet utility with a special password and uses the NBX NetSet utility to manage and configure system-wide telephone ...
... feature settings, and the internal user directory to call other voice messaging features are available through your messaging application. If your NBX system uses a messaging application other than NBX Messaging, off-site notification and other users on your system. ■ Log in to and out of one is a ...active. As a telephone user, you log in the NBX NetSet utility. The NBX NetSet Utility The NBX NetSet Utility 15 At any time you can monitor and change in to the NBX NetSet utility with a special password and uses the NBX NetSet utility to manage and configure system-wide telephone ...
User Guide
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...Icon Action Where You Go Back ■ For the User goes to the main NBX NetSet utility login dialog box ■ For the Administrator goes to the NBX NetSet utility main menu window Help Help for your NBX system. In the web browser on your computer (Microsoft Internet Explorer version 5.5 ...), enter the IP address (or DNS host name) in the Address field, and then press Enter. The NBX NetSet utility login screen appears. 16 CHAPTER 1: GETTING STARTED Starting the NBX To use the NBX NetSet utility, you need a computer that has a web browser. (You do not need Internet access.) To...
...Icon Action Where You Go Back ■ For the User goes to the main NBX NetSet utility login dialog box ■ For the Administrator goes to the NBX NetSet utility main menu window Help Help for your NBX system. In the web browser on your computer (Microsoft Internet Explorer version 5.5 ...), enter the IP address (or DNS host name) in the Address field, and then press Enter. The NBX NetSet utility login screen appears. 16 CHAPTER 1: GETTING STARTED Starting the NBX To use the NBX NetSet utility, you need a computer that has a web browser. (You do not need Internet access.) To...
User Guide
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...Adobe® Reader 5.0 or higher is available free from the Adobe Web site: www.adobe.com Adobe Reader is required to the NBX NetSet utility. See "Starting the NBX NetSet Utility" earlier in to view the file. Quick Reference Guides 17 Click the icons below the window to go directly to these...: One-Touch Speed Dials (not available on your telephone appears. The quick reference guide that pertains to your telephone: 1 Log in this guide) NBX Feature Codes Guide Quick Reference Guides To open and print a copy of the Quick Reference Guides for the most frequently used features on...
...Adobe® Reader 5.0 or higher is available free from the Adobe Web site: www.adobe.com Adobe Reader is required to the NBX NetSet utility. See "Starting the NBX NetSet Utility" earlier in to view the file. Quick Reference Guides 17 Click the icons below the window to go directly to these...: One-Touch Speed Dials (not available on your telephone appears. The quick reference guide that pertains to your telephone: 1 Log in this guide) NBX Feature Codes Guide Quick Reference Guides To open and print a copy of the Quick Reference Guides for the most frequently used features on...
User Guide
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Places a call on to place or answer calls. Turns the phone on hold. Press # to exit from a menu item. If you are using the NBX Messaging system. Sends the currently active call with up to three additional internal parties, external parties, or both. See "Transferring a Call" ...appearance button - Telephone Buttons and Controls 21 You can also use it to view icons that indicate: ■ A message has arrived (MSG) ■ The phone is on hold. 8 Microphone 9 Transfer (Xfer) button - Lights steadily when an outgoing call is off (Off) ■ The handset battery needs recharging (...
Places a call on to place or answer calls. Turns the phone on hold. Press # to exit from a menu item. If you are using the NBX Messaging system. Sends the currently active call with up to three additional internal parties, external parties, or both. See "Transferring a Call" ...appearance button - Telephone Buttons and Controls 21 You can also use it to view icons that indicate: ■ A message has arrived (MSG) ■ The phone is on hold. 8 Microphone 9 Transfer (Xfer) button - Lights steadily when an outgoing call is off (Off) ■ The handset battery needs recharging (...
User Guide
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...you can still hear the caller. Controls the ringer alert volume when you are not on the display panel. Controls the audio volume through the NBX Messaging system. When the ringer is enabled. Press the button a second time to turn off . Turns the handset ringer on and off the... Mute feature. See Handset Ringer Tone and Volume later in this chapter. 16 Ringer ON/OFF and MUTE switch - 22 CHAPTER 2: 3COM 3106C AND 3107C CORDLESS TELEPHONES 13 Personal Speed Dial button - This button can also be assigned other functions, such as Bridged Extensions. This button can also ...
...you can still hear the caller. Controls the ringer alert volume when you are not on the display panel. Controls the audio volume through the NBX Messaging system. When the ringer is enabled. Press the button a second time to turn off . Turns the handset ringer on and off the... Mute feature. See Handset Ringer Tone and Volume later in this chapter. 16 Ringer ON/OFF and MUTE switch - 22 CHAPTER 2: 3COM 3106C AND 3107C CORDLESS TELEPHONES 13 Personal Speed Dial button - This button can also be assigned other functions, such as Bridged Extensions. This button can also ...
User Guide
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... additional internal parties, external parties, or both. The indicator lamp is lit when the Mute feature is ringing or when you are using the NBX Messaging system. Sends the currently active call . See "Transferring a Call" in Chapter 4. 14 Feature button - Lets you access features that...button to turn off (Mute) the telephone's microphone when you have placed a call on the telephone. 24 CHAPTER 2: 3COM 3106C AND 3107C CORDLESS TELEPHONES 4 Talk button - Turns the phone on the second calling line. Press # to indicate an incoming call or that you have placed a call or that ...
... additional internal parties, external parties, or both. The indicator lamp is lit when the Mute feature is ringing or when you are using the NBX Messaging system. Sends the currently active call . See "Transferring a Call" in Chapter 4. 14 Feature button - Lets you access features that...button to turn off (Mute) the telephone's microphone when you have placed a call on the telephone. 24 CHAPTER 2: 3COM 3106C AND 3107C CORDLESS TELEPHONES 4 Talk button - Turns the phone on the second calling line. Press # to indicate an incoming call or that you have placed a call or that ...
User Guide
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...Blinks to indicate an incoming call or are marked with an asterisk and the description "User SPD" on your voice mail messages through the NBX Messaging system. Ask your administrator defines one or more information, and see Chapter 6 for detailed instructions. You cannot change the current features on... the One-Touch Speed Dials screen. Programmable Access Buttons 25 16 Personal Speed Dial button - Click the Help button on the 3Com Cordless Telephones. Blinks to indicate an incoming call or when you have placed a call on hold . This button can change are using ...
...Blinks to indicate an incoming call or are marked with an asterisk and the description "User SPD" on your voice mail messages through the NBX Messaging system. Ask your administrator defines one or more information, and see Chapter 6 for detailed instructions. You cannot change the current features on... the One-Touch Speed Dials screen. Programmable Access Buttons 25 16 Personal Speed Dial button - Click the Help button on the 3Com Cordless Telephones. Blinks to indicate an incoming call or when you have placed a call on hold . This button can change are using ...
User Guide
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...Available for System Appearance Buttons If the light is Off Steady Blinking quickly Blinking slowly The line is available through the NBX Messaging system. Table 6 Status Indicator Lights for use In use Ringing On hold This button can also be assigned... the label area below these Access buttons. Accesses your NBX Administrator for more information, and see Chapter 6 for information about Bridged Extensions. Each System Appearance button lights as Bridged Extensions. 26 CHAPTER 2: 3COM 3106C AND 3107C CORDLESS TELEPHONES 3 Personal Speed Dial button - See Chapter...
...Available for System Appearance Buttons If the light is Off Steady Blinking quickly Blinking slowly The line is available through the NBX Messaging system. Table 6 Status Indicator Lights for use In use Ringing On hold This button can also be assigned... the label area below these Access buttons. Accesses your NBX Administrator for more information, and see Chapter 6 for information about Bridged Extensions. Each System Appearance button lights as Bridged Extensions. 26 CHAPTER 2: 3COM 3106C AND 3107C CORDLESS TELEPHONES 3 Personal Speed Dial button - See Chapter...
User Guide
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...the charger, the handset uses Ring Type A Low. 2 Stop pressing the RING/VOL (3106C) button or the R/VOL (3107C) button when the handset ringer reaches the desired volume. After the connection has been made between the handset and base unit, ...and off and the handset is in Chapter 5. See "Ringer Tones" in AutoStandby mode) to change the ringer tone and volume. The phone's display panel cycles through these possible settings: ■ Ring Type A High ■ Ring Type A Low ■ Ring Type B ... charging unit and press the Talk button, you set the ringer off using the NBX NetSet utility.
...the charger, the handset uses Ring Type A Low. 2 Stop pressing the RING/VOL (3106C) button or the R/VOL (3107C) button when the handset ringer reaches the desired volume. After the connection has been made between the handset and base unit, ...and off and the handset is in Chapter 5. See "Ringer Tones" in AutoStandby mode) to change the ringer tone and volume. The phone's display panel cycles through these possible settings: ■ Ring Type A High ■ Ring Type A Low ■ Ring Type B ... charging unit and press the Talk button, you set the ringer off using the NBX NetSet utility.
User Guide
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3 NBX MESSAGING This chapter describes the NBX® Networked Telephony Solution voice messaging features. It covers these topics: ■ NBX Messaging Components ■ Changing Your Password ■ Changing Your Name Announcement and Personal Greetings ■ Listening to NBX Messages ■ Replying to a Message ■ Forwarding a Message ■ Creating and Sending a Message ■ Using Voice Mail Group Lists ■ Marking a Message as Private or Urgent ■ Other Ways to Manage Your Voice Mail Messages ■ Other Kinds of Mailboxes
3 NBX MESSAGING This chapter describes the NBX® Networked Telephony Solution voice messaging features. It covers these topics: ■ NBX Messaging Components ■ Changing Your Password ■ Changing Your Name Announcement and Personal Greetings ■ Listening to NBX Messages ■ Replying to a Message ■ Forwarding a Message ■ Creating and Sending a Message ■ Using Voice Mail Group Lists ■ Marking a Message as Private or Urgent ■ Other Ways to Manage Your Voice Mail Messages ■ Other Kinds of Mailboxes
User Guide
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... are up to 10 minutes long. ■ Use the Off-Site Notification feature if you want the NBX system to answer your telephone. 34 CHAPTER 3: NBX MESSAGING NBX Messaging Components A key component of your messaging application. Important Considerations ■ The steps are not able ...the name announcement, personal greetings, and passwords for your messaging application instead of each voice mail message on the system is the NBX Messaging system, which includes voice mail, off-site notification, and several administrative features. See "Off-Site Notification" in your voice...
... are up to 10 minutes long. ■ Use the Off-Site Notification feature if you want the NBX system to answer your telephone. 34 CHAPTER 3: NBX MESSAGING NBX Messaging Components A key component of your messaging application. Important Considerations ■ The steps are not able ...the name announcement, personal greetings, and passwords for your messaging application instead of each voice mail message on the system is the NBX Messaging system, which includes voice mail, off-site notification, and several administrative features. See "Off-Site Notification" in your voice...