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Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
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... handset. All rights reserved. Answer a call . Redial a number Press Redial. call Press Resume to handset Pick up the handset. Start a standard conference call Press the Intercom button, then enter a number if necessary. and/or its affiliates in the United States and certain other company. (...hook before or after you hear the tone. OL-20187-01 QUICK REFERENCE Cisco Unified IP Phone 6921, 6941, and 6961 for an Press the Volume button incoming call . Delete an entry from Call History. Common Phone Tasks Place a call that is ringing in another group or on another ...
... handset. All rights reserved. Answer a call . Redial a number Press Redial. call Press Resume to handset Pick up the handset. Start a standard conference call Press the Intercom button, then enter a number if necessary. and/or its affiliates in the United States and certain other company. (...hook before or after you hear the tone. OL-20187-01 QUICK REFERENCE Cisco Unified IP Phone 6921, 6941, and 6961 for an Press the Volume button incoming call . Delete an entry from Call History. Common Phone Tasks Place a call that is ringing in another group or on another ...
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...Answer a call Call on hold . Redial the most recently dialed number. Resume a call on hold Feature Icons (If available on another phone in do not disturb (DND) Idle intercom line One-way intercom call (whisper) Two-way intercom call that is in your group..... Answer a call (connected) Buttons Applications Contacts Messages Transfer Hold Conference Volume Speakerphone Mute Headset Navigation bar and Select button For the Cisco Unified IP Phone Quick Start Guides, go to delete characters. Set a ringtone. Toggle between two existing calls. New Call OK OPickup Park Play PickUp...
...Answer a call Call on hold . Redial the most recently dialed number. Resume a call on hold Feature Icons (If available on another phone in do not disturb (DND) Idle intercom line One-way intercom call (whisper) Two-way intercom call that is in your group..... Answer a call (connected) Buttons Applications Contacts Messages Transfer Hold Conference Volume Speakerphone Mute Headset Navigation bar and Select button For the Cisco Unified IP Phone Quick Start Guides, go to delete characters. Set a ringtone. Toggle between two existing calls. New Call OK OPickup Park Play PickUp...
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Contents Your Phone 1 Cisco Unified IP Phone 6921 1 Phone Connections 1 Buttons and Hardware 3 Phone Screen 5 Footstand 5 Higher Viewing Angle 7 Lower Viewing Angle 8 Handset Rest 9 Cisco Unified IP Phone 6941 10 Phone Connections 10 Buttons and Hardware 12 Phone Screen 15 Footstand 15 Higher Viewing Angle 17 Lower Viewing Angle 18 Handset Rest 19 Cisco Unified IP Phone 6961 20 Phone Connections 20 Buttons and Hardware 22 Phone Screen 24 Footstand 24...
Contents Your Phone 1 Cisco Unified IP Phone 6921 1 Phone Connections 1 Buttons and Hardware 3 Phone Screen 5 Footstand 5 Higher Viewing Angle 7 Lower Viewing Angle 8 Handset Rest 9 Cisco Unified IP Phone 6941 10 Phone Connections 10 Buttons and Hardware 12 Phone Screen 15 Footstand 15 Higher Viewing Angle 17 Lower Viewing Angle 18 Handset Rest 19 Cisco Unified IP Phone 6961 20 Phone Connections 20 Buttons and Hardware 22 Phone Screen 24 Footstand 24...
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... 46 Call Pickup 47 Answer a Call Using Pickup 47 Answer a Call Using Group Pickup and a Group Pickup Number 47 Answer a Call Using Group Pickup and a Phone Number 48 Answer a Call Using Other Pickup 48 Call Waiting 48 Respond to a Call Waiting Notification 48 Codes 49 Place a Call Using a Client Matter Code... 51 Extension Mobility 52 Enable Extension Mobility 52 Fast Dial 52 Place a Call with a Fast-Dial Button 52 Hold 53 Hold and Resume a Call 53 Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) v
... 46 Call Pickup 47 Answer a Call Using Pickup 47 Answer a Call Using Group Pickup and a Group Pickup Number 47 Answer a Call Using Group Pickup and a Phone Number 48 Answer a Call Using Other Pickup 48 Call Waiting 48 Respond to a Call Waiting Notification 48 Codes 49 Place a Call Using a Client Matter Code... 51 Extension Mobility 52 Enable Extension Mobility 52 Fast Dial 52 Place a Call with a Fast-Dial Button 52 Hold 53 Hold and Resume a Call 53 Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) v
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... Use Direct Transfer to Connect Calls Across Lines 62 Swap Between Calls Before Completing a Transfer 62 Web Dialer 62 Use Web Dialer with Cisco Directory 62 Use Web Dialer with Another Online Corporate Directory 62 Set Up, View, or Change Web Dialer Preferences 63 Sign Out of ... Phone Services 68 Subscribe to a Service 69 Search for Services 69 Change or End Services 69 Change a Service Name 70 Add a Service to an Available Programmable Feature Button 70 User Settings 70 Change Your Browser Password 70 Change Your PIN 71 Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified ...
... Use Direct Transfer to Connect Calls Across Lines 62 Swap Between Calls Before Completing a Transfer 62 Web Dialer 62 Use Web Dialer with Cisco Directory 62 Use Web Dialer with Another Online Corporate Directory 62 Set Up, View, or Change Web Dialer Preferences 63 Sign Out of ... Phone Services 68 Subscribe to a Service 69 Search for Services 69 Change or End Services 69 Change a Service Name 70 Add a Service to an Available Programmable Feature Button 70 User Settings 70 Change Your Browser Password 70 Change Your PIN 71 Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified ...
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Accessibility Features 81 Hearing Impaired Accessibility Features 81 Vision Impaired and Blind Accessibility Features 85 Mobility Impaired Accessibility Features 87 Additional Information 90 Warranty 91 Cisco One-Year Limited Hardware Warranty Terms 91 Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) ix
Accessibility Features 81 Hearing Impaired Accessibility Features 81 Vision Impaired and Blind Accessibility Features 85 Mobility Impaired Accessibility Features 87 Additional Information 90 Warranty 91 Cisco One-Year Limited Hardware Warranty Terms 91 Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) ix
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Your Phone Cisco Unified IP Phone 6921 The Cisco Unified IP Phone 6921 provides these features: • Phone connections • Buttons and hardware • Phone screen • Footstand • Handset rest Phone Connections For your phone. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 1 Your system administrator can help you connect your phone to work, it must be connected to the corporate IP telephony network.
Your Phone Cisco Unified IP Phone 6921 The Cisco Unified IP Phone 6921 provides these features: • Phone connections • Buttons and hardware • Phone screen • Footstand • Handset rest Phone Connections For your phone. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 1 Your system administrator can help you connect your phone to work, it must be connected to the corporate IP telephony network.
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... 5 14 6 7 13 1 2 /.@ ABC 4 5 GHI JKL 7 8 PQRS TUV 0 3 DEF 6 MNO 9 WXYZ 1 8 2 9 10 192525 1 Handset light strip 2 Phone screen 3 Softkey buttons 12 11 Indicates an incoming call and line status, softkey options, speed dials, placed calls, and phone menu listings. Shows information about your phone screen. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 3
... 5 14 6 7 13 1 2 /.@ ABC 4 5 GHI JKL 7 8 PQRS TUV 0 3 DEF 6 MNO 9 WXYZ 1 8 2 9 10 192525 1 Handset light strip 2 Phone screen 3 Softkey buttons 12 11 Indicates an incoming call and line status, softkey options, speed dials, placed calls, and phone menu listings. Shows information about your phone screen. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 3
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...call, displays details for available features or actions. Use it to access call history, user preferences, phone settings, and phone model information. If not on your preference. Display softkeys for the active line. Footstand If your ...phone is placed on a table or desk, the footstand can be connected to the back of the phone for a higher or lower viewing angle, depending on a call, displays line text label and other phone information 3 Softkey labels Displays date, time, and directory number. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified...
...call, displays details for available features or actions. Use it to access call history, user preferences, phone settings, and phone model information. If not on your preference. Display softkeys for the active line. Footstand If your ...phone is placed on a table or desk, the footstand can be connected to the back of the phone for a higher or lower viewing angle, depending on a call, displays line text label and other phone information 3 Softkey labels Displays date, time, and directory number. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified...
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... of the cradle. 1 2 3 192897 1 Remove the handset from the cradle and pull the plastic tab from the top of the rotated tab. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 9 An extension protrudes from the handset rest. 2 Rotate the tab 180 degrees. 3 Hold the tab between two fingers, with...
... of the cradle. 1 2 3 192897 1 Remove the handset from the cradle and pull the plastic tab from the top of the rotated tab. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 9 An extension protrudes from the handset rest. 2 Rotate the tab 180 degrees. 3 Hold the tab between two fingers, with...
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Cisco Unified IP Phone 6941 The Cisco Unified IP Phone 6941 provides these features: • Phone connections • Buttons and hardware • Phone screen • Footstand • Handset rest Phone Connections For your phone. 10 OL-18397-01 Your system administrator can help you connect your phone to work, it must be connected to the corporate IP telephony network.
Cisco Unified IP Phone 6941 The Cisco Unified IP Phone 6941 provides these features: • Phone connections • Buttons and hardware • Phone screen • Footstand • Handset rest Phone Connections For your phone. 10 OL-18397-01 Your system administrator can help you connect your phone to work, it must be connected to the corporate IP telephony network.
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Analog headset connection (optional). Access port (10/100 PC) connection. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 11 IEEE 802.3af power enabled. Handset connection. Your Phone 1 3 2 4 7 6 5 192762 1 DC adaptor port (DC48V). 5 2 AC-to-DC power supply (optional). 6 3 AC power wall plug (optional). 7 4 Network port (10/100 SW) connection.
Analog headset connection (optional). Access port (10/100 PC) connection. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 11 IEEE 802.3af power enabled. Handset connection. Your Phone 1 3 2 4 7 6 5 192762 1 DC adaptor port (DC48V). 5 2 AC-to-DC power supply (optional). 6 3 AC power wall plug (optional). 7 4 Network port (10/100 SW) connection.
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...; Red, steady-Remote line in use (shared line or Line Status) • Red, flashing-Remote line on hold . Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for example, a Privacy button) Buttons illuminate to : • Phone lines and intercom lines • Speed-dial numbers (speed-dial buttons, including the Line Status speed-dial features) •...
...; Red, steady-Remote line in use (shared line or Line Status) • Red, flashing-Remote line on hold . Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for example, a Privacy button) Buttons illuminate to : • Phone lines and intercom lines • Speed-dial numbers (speed-dial buttons, including the Line Status speed-dial features) •...
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Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for available features or actions. Phone Screen Your Phone 1 Header Displays date, time, and directory number. 2 Line text label with icon Displays text label and icon for phone or intercom line, speed-dial numbers, or services, depending on your configuration. 3 Primary line details and other phone information Displays line label...
Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for available features or actions. Phone Screen Your Phone 1 Header Displays date, time, and directory number. 2 Line text label with icon Displays text label and icon for phone or intercom line, speed-dial numbers, or services, depending on your configuration. 3 Primary line details and other phone information Displays line label...
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... Rest Your system administrator may have mounted your phone on a wall. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 19 Return the handset to ensure that the receiver will not slip out of the cradle. 1 2 3 192897 1 Remove the handset from the ...
... Rest Your system administrator may have mounted your phone on a wall. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 19 Return the handset to ensure that the receiver will not slip out of the cradle. 1 2 3 192897 1 Remove the handset from the ...
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Cisco Unified IP Phone 6961 The Cisco Unified IP Phone 6961 provides these features: • Phone connections • Buttons and hardware • Phone screen • Footstand • Handset rest Phone Connections For your phone. 20 OL-18397-01 Your system administrator can help you connect your phone to work, it must be connected to the corporate IP telephony network.
Cisco Unified IP Phone 6961 The Cisco Unified IP Phone 6961 provides these features: • Phone connections • Buttons and hardware • Phone screen • Footstand • Handset rest Phone Connections For your phone. 20 OL-18397-01 Your system administrator can help you connect your phone to work, it must be connected to the corporate IP telephony network.
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Handset connection. Access port (10/100 PC) connection. Headset connection (optional). IEEE 802.3af power enabled. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 21 Your Phone 1 3 2 4 7 6 5 192617 1 DC adaptor port (DC48V). 5 2 AC-to-DC power supply (optional). 6 3 AC power wall plug (optional). 7 4 Network port (10/100 SW) connection.
Handset connection. Access port (10/100 PC) connection. Headset connection (optional). IEEE 802.3af power enabled. Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 21 Your Phone 1 3 2 4 7 6 5 192617 1 DC adaptor port (DC48V). 5 2 AC-to-DC power supply (optional). 6 3 AC power wall plug (optional). 7 4 Network port (10/100 SW) connection.
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...Web-based services (for example, a Personal Address Book button) • Call features (for Cisco Unified Communications Manager 7.1 (SCCP) 23 When the headset is on, the button is lit. Your Phone 4 Transfer button Transfers a call. 5 Conference button Creates a conference call. 6 Hold button...Navigation bar allows you to select a highlighted item. 8 Programmable feature Depending on how your speed dials (down arrow). Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for example, a Privacy button) Buttons illuminate to indicate status: • Green, steady-Active call or...
...Web-based services (for example, a Personal Address Book button) • Call features (for Cisco Unified Communications Manager 7.1 (SCCP) 23 When the headset is on, the button is lit. Your Phone 4 Transfer button Transfers a call. 5 Conference button Creates a conference call. 6 Hold button...Navigation bar allows you to select a highlighted item. 8 Programmable feature Depending on how your speed dials (down arrow). Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for example, a Privacy button) Buttons illuminate to indicate status: • Green, steady-Active call or...
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Your Phone 2 1 CISCO 1 Footstand slots for a higher viewing angle 2 Footstand slots for a lower viewing angle Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 25 194406
Your Phone 2 1 CISCO 1 Footstand slots for a higher viewing angle 2 Footstand slots for a lower viewing angle Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1 (SCCP) 25 194406