Service Guide
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...America, call 1-800-263-5868. Access the Compaq website by logging on to the Internet: http://www.compaq.com Be sure to the Compaq website for worldwide Technical Support Centers are listed on this product as well as the latest drivers and Flash ROM images. Elsewhere, refer to... have exhausted the information in the following locations: Compaq Technical Support In North America, call the Compaq Technical Phone Support Center at 1-800-OK-COMPAQ. Telephone numbers for locations and telephone numbers....
...America, call 1-800-263-5868. Access the Compaq website by logging on to the Internet: http://www.compaq.com Be sure to the Compaq website for worldwide Technical Support Centers are listed on this product as well as the latest drivers and Flash ROM images. Elsewhere, refer to... have exhausted the information in the following locations: Compaq Technical Support In North America, call the Compaq Technical Phone Support Center at 1-800-OK-COMPAQ. Telephone numbers for locations and telephone numbers....
Service Guide
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Table 2-7 identifies the slots. CAUTION: To avoid critical errors, do not have the appropriate device drivers installed. Use either the PCI Hot Plug button on or blinking. 2-36 Compaq ProLiant DL580 Server Maintenance and Service Guide PCI Expansion Boards PCI Hot Plug Expansion Boards CAUTION: Do not attempt a PCI Hot Plug procedure if your operating...
Table 2-7 identifies the slots. CAUTION: To avoid critical errors, do not have the appropriate device drivers installed. Use either the PCI Hot Plug button on or blinking. 2-36 Compaq ProLiant DL580 Server Maintenance and Service Guide PCI Expansion Boards PCI Hot Plug Expansion Boards CAUTION: Do not attempt a PCI Hot Plug procedure if your operating...
Service Guide
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...the Support Software CD supplied with latest version of Compaq servers still supported by this tool, visit the Compaq website: http://www.compaq.com/support/files/se rvers/softpaqs/rompaq/daad.html The IML requires Compaq operating system-dependent drivers. For a list of the System Configuration Utility from...the server has a bootable CD-ROM drive, run on installing the appropriate drivers. If the server does not have a bootable CD-ROM drive, create diskettes with server. Refer to the Compaq Support Software CD for all possible information about the array controllers in or ...
...the Support Software CD supplied with latest version of Compaq servers still supported by this tool, visit the Compaq website: http://www.compaq.com/support/files/se rvers/softpaqs/rompaq/daad.html The IML requires Compaq operating system-dependent drivers. For a list of the System Configuration Utility from...the server has a bootable CD-ROM drive, run on installing the appropriate drivers. If the server does not have a bootable CD-ROM drive, create diskettes with server. Refer to the Compaq Support Software CD for all possible information about the array controllers in or ...
Service Guide
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..., the drive may not function properly. If controller was intentional, allow the drive to configure nonvolatile RAM. Look for drives that have been moved. Controller reported POST error Error Code: X The controller returned...indicators on the controller. Run Options ROMPaq Utility to upgrade the controller to configure the controller and nonvolatile RAM. Nonvolatile RAM may be present (unconfigured) or the signature present in this does not work, replace the cable.... issued The issuing of an operating system device driver. Drive (bay) X is below the latest recommended version.
..., the drive may not function properly. If controller was intentional, allow the drive to configure nonvolatile RAM. Look for drives that have been moved. Controller reported POST error Error Code: X The controller returned...indicators on the controller. Run Options ROMPaq Utility to upgrade the controller to configure the controller and nonvolatile RAM. Nonvolatile RAM may be present (unconfigured) or the signature present in this does not work, replace the cable.... issued The issuing of an operating system device driver. Drive (bay) X is below the latest recommended version.
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Events listed in the IML are categorized as statistics on installing the appropriate drivers. The IML requires Compaq operating system-dependent drivers. Agents act upon data by initiating information, such as one -minute granularity. Repaired-indicates that the message is , these agents enable Web browser access and ...
Events listed in the IML are categorized as statistics on installing the appropriate drivers. The IML requires Compaq operating system-dependent drivers. Agents act upon data by initiating information, such as one -minute granularity. Repaired-indicates that the message is , these agents enable Web browser access and ...
Service Guide
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...Recovery-2 (ASR-2) ASR-2 Integrated Management Log (IML) Messages Server Health Logs (on operating systems using the ASR-2 drivers provided by Compaq. The Rapid Recovery Engine and Insight Management Agents notify the system administrator when a failure occurs, ensuring that routinely ... available for diagnosing and recovering from the operating system or the Compaq Utilities. Set the software error recovery timeout. 3-58 Compaq ProLiant DL580 Server Maintenance and Service Guide Rapid Error Recovery Compaq servers provide rapid recovery services for local and remote diagnosis and ...
...Recovery-2 (ASR-2) ASR-2 Integrated Management Log (IML) Messages Server Health Logs (on operating systems using the ASR-2 drivers provided by Compaq. The Rapid Recovery Engine and Insight Management Agents notify the system administrator when a failure occurs, ensuring that routinely ... available for diagnosing and recovering from the operating system or the Compaq Utilities. Set the software error recovery timeout. 3-58 Compaq ProLiant DL580 Server Maintenance and Service Guide Rapid Error Recovery Compaq servers provide rapid recovery services for local and remote diagnosis and ...
Service Guide
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... setting the software error recovery timeout for example, 10 minutes). Enabling the ASR-2 timer allows the driver to detect and log information into either Compaq Utilities or the operating system (as indicated by the System Configuration parameters). Before ASR-2 restarts the ...the server if you cannot enable the ASR-2 timer without loading the Compaq Health Driver. The Compaq Health Driver is 10 minutes. 3-62 Compaq ProLiant DL580 Server Maintenance and Service Guide Compaq Health Driver The Compaq Health Driver continually resets the ASR-2 timer according to the frequency specified in ...
... setting the software error recovery timeout for example, 10 minutes). Enabling the ASR-2 timer allows the driver to detect and log information into either Compaq Utilities or the operating system (as indicated by the System Configuration parameters). Before ASR-2 restarts the ...the server if you cannot enable the ASR-2 timer without loading the Compaq Health Driver. The Compaq Health Driver is 10 minutes. 3-62 Compaq ProLiant DL580 Server Maintenance and Service Guide Compaq Health Driver The Compaq Health Driver continually resets the ASR-2 timer according to the frequency specified in ...
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...Compaq ProLiant DL580 Server Maintenance and Service Guide Initializing Compaq Utilities When you enable ASR-2 to start into Compaq Utilities. If you enable Dial-Out status, you enable ASR-2 to start into Compaq Utilities and a critical error occurs, the operating system-specific Health Driver logs the error information into Compaq...and the ASR-2 feature restarts the server. continued For modem access, you may use this feature. You must have either Compaq Insight Manager 2.0 or greater or a Novell Virtual Terminal (NVT) emulator on the pager display. You must designate to ...
...Compaq ProLiant DL580 Server Maintenance and Service Guide Initializing Compaq Utilities When you enable ASR-2 to start into Compaq Utilities. If you enable Dial-Out status, you enable ASR-2 to start into Compaq Utilities and a critical error occurs, the operating system-specific Health Driver logs the error information into Compaq...and the ASR-2 feature restarts the server. continued For modem access, you may use this feature. You must have either Compaq Insight Manager 2.0 or greater or a Novell Virtual Terminal (NVT) emulator on the pager display. You must designate to ...
Service Guide
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... consists of the server and workstation firmware, drivers, and utilities. Starting with Compaq Insight Manager 4.0, the agents for Small Business SCO UNIX, OpenServer, and UnixWare IBM OS/2 Warp family of products Features of Compaq Insight Manager Compaq Insight Manager includes the following leading operating systems: ... whether hardware or software causes an event. This capability ensures that customers are in touch with Compaq Remote Insight Board/PCI and ProLiant Integrated Remote Console allows "in advance of consistent, manageable configurations with other management products.
... consists of the server and workstation firmware, drivers, and utilities. Starting with Compaq Insight Manager 4.0, the agents for Small Business SCO UNIX, OpenServer, and UnixWare IBM OS/2 Warp family of products Features of Compaq Insight Manager Compaq Insight Manager includes the following leading operating systems: ... whether hardware or software causes an event. This capability ensures that customers are in touch with Compaq Remote Insight Board/PCI and ProLiant Integrated Remote Console allows "in advance of consistent, manageable configurations with other management products.
Service Guide
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... or the driver. Open the slot release lever (the amber LED turns off ). 2. If you need to replace the board in this slot, follow these steps: 1. Connect the cables to the PCI board. 4. Do NOT open the slot release lever. Close the slot release lever. 5. 4-18 Compaq ProLiant DL580 Server Maintenance and... to the slot through the PCI Hot Plug application (the green LED turns on , which may be a problem with the slot, board, or the driver. There may take several minutes. Remove or replace the board. 3. Close the slot release lever. 5. Open the slot release lever (the amber LED ...
... or the driver. Open the slot release lever (the amber LED turns off ). 2. If you need to replace the board in this slot, follow these steps: 1. Connect the cables to the PCI board. 4. Do NOT open the slot release lever. Close the slot release lever. 5. 4-18 Compaq ProLiant DL580 Server Maintenance and... to the slot through the PCI Hot Plug application (the green LED turns on , which may be a problem with the slot, board, or the driver. There may take several minutes. Remove or replace the board. 3. Close the slot release lever. 5. Open the slot release lever (the amber LED ...
Service Guide
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...DOS Client for unattended installation, Novell NetWare Server v 3.x, 4.x, and 5.x; OS/2 Warp Server; SCO Open Server 5.x, and UnixWare 7.x 5-8 Compaq ProLiant DL580 Server Maintenance and Service Guide NC3134 Fast Ethernet NIC 64 PCI Dual Base 10/100 Controller Table 5-7 NC3134 Fast Ethernet NIC 64 PCI Dual ...Network interface type Capability Data transfer method Network transfer rate Connector I/O address and interrupt Cable support 10 Base-TX 100 Base-TX OS driver support Description Dual port 10/100 Base-TX base Both ports IEEE 802.3/802.3u 10 Base-T and 100 Base-TX compliant 32-...
...DOS Client for unattended installation, Novell NetWare Server v 3.x, 4.x, and 5.x; OS/2 Warp Server; SCO Open Server 5.x, and UnixWare 7.x 5-8 Compaq ProLiant DL580 Server Maintenance and Service Guide NC3134 Fast Ethernet NIC 64 PCI Dual Base 10/100 Controller Table 5-7 NC3134 Fast Ethernet NIC 64 PCI Dual ...Network interface type Capability Data transfer method Network transfer rate Connector I/O address and interrupt Cable support 10 Base-TX 100 Base-TX OS driver support Description Dual port 10/100 Base-TX base Both ports IEEE 802.3/802.3u 10 Base-T and 100 Base-TX compliant 32-...
Service Guide
Page 178
...switchboard connector, identified 4-3 part number 1-6 removing 2-42 removing, illustrated 2-42 replacing 2-42 routing diagrams 2-20 cautions ADU 3-33 airflow 2-24 Index 3 appropriate device drivers, installed 2-36 battery handling and disposal 2-52 battery replacement 2-52 BIOS settings 2-52 controller firmware upgrade 3-33 data loss 2-16, 3-5 defined vii Erase Utility ... 2-20 center wall part number 1-3 removing 2-33 removing, illustrated 2-33 replacing 2-33 chassis, part number 1-3 CMOS, clearing 4-8 communication parameters, setting 3-64 Compaq authorized reseller ix Compaq Insight Manager
...switchboard connector, identified 4-3 part number 1-6 removing 2-42 removing, illustrated 2-42 replacing 2-42 routing diagrams 2-20 cautions ADU 3-33 airflow 2-24 Index 3 appropriate device drivers, installed 2-36 battery handling and disposal 2-52 battery replacement 2-52 BIOS settings 2-52 controller firmware upgrade 3-33 data loss 2-16, 3-5 defined vii Erase Utility ... 2-20 center wall part number 1-3 removing 2-33 removing, illustrated 2-33 replacing 2-33 chassis, part number 1-3 CMOS, clearing 4-8 communication parameters, setting 3-64 Compaq authorized reseller ix Compaq Insight Manager
Service Guide
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...firmware needs upgrading 3-37 inadvertently replaced 3-38 insufficient capacity for its configuration 3-37 invalid M&P stamp 3-37 loose cable 3-37 non-Compaq supplied 3-39 replacement drive 3-37 replacement drive marked OK 3-38 replacing 3-38 Index 5 undergoing drive recovery 3-38 upload code ...for SCSI Port X Drive ID X 3-38 drive time-out occurred on physical drive bay X 3-38 drive X indicates position Y 3-38 drivers, installing 3-3 duplicate write memory error 3-39 E electric shock hazard symbol 2-3 electrostatic discharge See ESD electrostatic-sensitive parts handling 2-2 packaging 2-2 ...
...firmware needs upgrading 3-37 inadvertently replaced 3-38 insufficient capacity for its configuration 3-37 invalid M&P stamp 3-37 loose cable 3-37 non-Compaq supplied 3-39 replacement drive 3-37 replacement drive marked OK 3-38 replacing 3-38 Index 5 undergoing drive recovery 3-38 upload code ...for SCSI Port X Drive ID X 3-38 drive time-out occurred on physical drive bay X 3-38 drive X indicates position Y 3-38 drivers, installing 3-3 duplicate write memory error 3-39 E electric shock hazard symbol 2-3 electrostatic discharge See ESD electrostatic-sensitive parts handling 2-2 packaging 2-2 ...
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...display unit, test error codes 3-26 grounding procedures 2-2 H hard drive blank cover, part number 1-3 Index 7 hard drives 18.2-GB Wide-Ultra, part number 1-7 9.1-GB Wide-Ultra, part number 1-7 ADU error messages 3-37, 3-38, 3-43, 3-44, 3-50 communication problems 3-50 installation order...hazard symbol 2-3 hazardous conditions symbols on equipment 2-3 hazardous energy circuits symbol 2-3 Health Driver, description 3-62 help additional sources ix Compaq authorized resellers, telephone numbers ix Compaq website ix technical support telephone numbers ix hot-plug devices, accessing 2-8 hot-plug fan...
...display unit, test error codes 3-26 grounding procedures 2-2 H hard drive blank cover, part number 1-3 Index 7 hard drives 18.2-GB Wide-Ultra, part number 1-7 9.1-GB Wide-Ultra, part number 1-7 ADU error messages 3-37, 3-38, 3-43, 3-44, 3-50 communication problems 3-50 installation order...hazard symbol 2-3 hazardous conditions symbols on equipment 2-3 hazardous energy circuits symbol 2-3 Health Driver, description 3-62 help additional sources ix Compaq authorized resellers, telephone numbers ix Compaq website ix technical support telephone numbers ix hot-plug devices, accessing 2-8 hot-plug fan...
Service Guide
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...accessing 3-5 ADU accessing 3-5 description 3-3 executing 3-6 allowing network access to 3-65 Array Configuration accessing 3-5, 3-6 executing 3-6 Compaq configuring server to start 3-60 Insight Manager, description 3-2, 3-75 running remotely 3-60 Survey Utility, description 3-2 Survey Utility,...72 description 3-3 Diagnostics accessing 2-1, 3-5 menu choices 3-22 selecting from System Configuration Utility 3-22 Firmware Upgrade, accessing 3-5 Health Driver 3-62 IML Management Utility, defined 3-54 INSPECT accessing 3-2 description 3-2, 3-4 listing, printing 3-4 running 3-4 starting remotely 3-66 ...
...accessing 3-5 ADU accessing 3-5 description 3-3 executing 3-6 allowing network access to 3-65 Array Configuration accessing 3-5, 3-6 executing 3-6 Compaq configuring server to start 3-60 Insight Manager, description 3-2, 3-75 running remotely 3-60 Survey Utility, description 3-2 Survey Utility,...72 description 3-3 Diagnostics accessing 2-1, 3-5 menu choices 3-22 selecting from System Configuration Utility 3-22 Firmware Upgrade, accessing 3-5 Health Driver 3-62 IML Management Utility, defined 3-54 INSPECT accessing 3-2 description 3-2, 3-4 listing, printing 3-4 running 3-4 starting remotely 3-66 ...