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iv Compaq ProLiant DL580 Server Maintenance and Service Guide Removal and Replacement Procedures continued Cable Routing Diagrams 2-20 24X or Higher Low-Profile CD-ROM Signal and Power Cables 2-... Processor Terminator Modules 2-25 Processor and Processor Terminator Module Locations 2-25 Processor ...2-26 Processor Terminator Module 2-27 Peripheral Board...2-28 Memory ...2-29 Dual Inline Memory Module Combinations 2-30 Memory Board 2-31 Dual Inline Memory Modules 2-32 Center Wall ...2-33 SCSI Hard Drive Backplane Board 2-34 Wide Ultra2/Ultra3 Hard Drive Cage 2-35 PCI Expansion...
iv Compaq ProLiant DL580 Server Maintenance and Service Guide Removal and Replacement Procedures continued Cable Routing Diagrams 2-20 24X or Higher Low-Profile CD-ROM Signal and Power Cables 2-... Processor Terminator Modules 2-25 Processor and Processor Terminator Module Locations 2-25 Processor ...2-26 Processor Terminator Module 2-27 Peripheral Board...2-28 Memory ...2-29 Dual Inline Memory Module Combinations 2-30 Memory Board 2-31 Dual Inline Memory Modules 2-32 Center Wall ...2-33 SCSI Hard Drive Backplane Board 2-34 Wide Ultra2/Ultra3 Hard Drive Cage 2-35 PCI Expansion...
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...3-28 1700 - 1799, Hard Drive Test Error Codes 3-29 1900 - 1999, Tape Drive Test Error Codes 3-30 6000 - 6099, Compaq Network Interface Controller Test Error Codes ..........3-30 6500 - 6599, SCSI Hard Drive Test Error Codes 3-31 6600 - 6699, SCSI/IDE CD-... Interface Fault Recovery Tracking 3-71 Memory Fault Recovery Tracking 3-71 Remote Management Features 3-72 ROMPaq Error Recovery Options 3-73 ROMPaq Disaster Recovery 3-73 Redundant ROM Image Recovery 3-74 Compaq Insight Manager 3-75 Features of Compaq Insight Manager 3-75 Compaq Insight Manager Software Architecture 3-76 Chapter...
...3-28 1700 - 1799, Hard Drive Test Error Codes 3-29 1900 - 1999, Tape Drive Test Error Codes 3-30 6000 - 6099, Compaq Network Interface Controller Test Error Codes ..........3-30 6500 - 6599, SCSI Hard Drive Test Error Codes 3-31 6600 - 6699, SCSI/IDE CD-... Interface Fault Recovery Tracking 3-71 Memory Fault Recovery Tracking 3-71 Remote Management Features 3-72 ROMPaq Error Recovery Options 3-73 ROMPaq Disaster Recovery 3-73 Redundant ROM Image Recovery 3-74 Compaq Insight Manager 3-75 Features of Compaq Insight Manager 3-75 Compaq Insight Manager Software Architecture 3-76 Chapter...
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vi Compaq ProLiant DL580 Server Maintenance and Service Guide Connectors, Switches, and LED Indicators continued LED Indicators ...4-11 Front Bezel LED Indicators 4-12 Interlock Status LED Indicators 4-13 Internal ... Indicators 4-19 Diskette Drive and CD-ROM LED Indicators 4-20 Chapter 5 Physical and Operating Specifications System Unit ...5-2 Hot-Plug Hard Drives 5-3 Hot-Plug Power Supply 5-4 Memory ...5-5 1.44-MB Diskette Drive 5-5 24X Low-Profile CD-ROM Drive 5-6 NC3134 Fast Ethernet NIC 64 PCI Dual Base 10/100 Controller 5-8 Integrated Smart Array Controller...
vi Compaq ProLiant DL580 Server Maintenance and Service Guide Connectors, Switches, and LED Indicators continued LED Indicators ...4-11 Front Bezel LED Indicators 4-12 Interlock Status LED Indicators 4-13 Internal ... Indicators 4-19 Diskette Drive and CD-ROM LED Indicators 4-20 Chapter 5 Physical and Operating Specifications System Unit ...5-2 Hot-Plug Hard Drives 5-3 Hot-Plug Power Supply 5-4 Memory ...5-5 1.44-MB Diskette Drive 5-5 24X Low-Profile CD-ROM Drive 5-6 NC3134 Fast Ethernet NIC 64 PCI Dual Base 10/100 Controller 5-8 Integrated Smart Array Controller...
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... wall and PCI guide bracket 4 Plastics kit a) PCI Hot Plug basket insulator b) CD-ROM stop c) Peripheral board card guide * d) PCI card guide retainer * e) Filter cover * f) Memory board guide * g) Optional hot-plug expansion board retainer * h) Optional expansion board retainer * 5 Power supply blank cover 6 Hard drive blank cover * Not shown Illustrated Parts Catalog...
... wall and PCI guide bracket 4 Plastics kit a) PCI Hot Plug basket insulator b) CD-ROM stop c) Peripheral board card guide * d) PCI card guide retainer * e) Filter cover * f) Memory board guide * g) Optional hot-plug expansion board retainer * h) Optional expansion board retainer * 5 Power supply blank cover 6 Hard drive blank cover * Not shown Illustrated Parts Catalog...
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...-MHz (2-MB) processor with green heatsink * c) 900-MHz (2-MB) processor with green heatsink * 13 Processor terminator module 14 Power On/Standby Switch with LED indicators Memory 15 128-MB DIMM (100-MHz SDRAM, 64-Megabit, CL-2) 16 256-MB DIMM (100-MHz SDRAM, 128-Megabit, CL-2) * 17 256-MB DIMM (100... SDRAM, 64-Megabit, CL-2) * 18 512-MB DIMM (100-MHz SDRAM, 128-Megabit, CL-2) * 19 512-MB DIMM (100-MHz SDRAM, 256-Megabit, CL-2) * 20 1-GB DIMM (100-MHz SDRAM, 256-Megabit, CL-2) * * Not shown Spare Part Number 177902-001 177903-001 177901-001 101920-001 179322-001 175292-001 175293...
...-MHz (2-MB) processor with green heatsink * c) 900-MHz (2-MB) processor with green heatsink * 13 Processor terminator module 14 Power On/Standby Switch with LED indicators Memory 15 128-MB DIMM (100-MHz SDRAM, 64-Megabit, CL-2) 16 256-MB DIMM (100-MHz SDRAM, 128-Megabit, CL-2) * 17 256-MB DIMM (100... SDRAM, 64-Megabit, CL-2) * 18 512-MB DIMM (100-MHz SDRAM, 128-Megabit, CL-2) * 19 512-MB DIMM (100-MHz SDRAM, 256-Megabit, CL-2) * 20 1-GB DIMM (100-MHz SDRAM, 256-Megabit, CL-2) * * Not shown Spare Part Number 177902-001 177903-001 177901-001 101920-001 179322-001 175292-001 175293...
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1-6 Compaq ProLiant DL580 Server Maintenance and Service Guide Table 1-2 System Components Spare Parts List continued Item Description Boards 21 SCSI hard drive backplane board 22 Power backplane board (with subpan) 23 PCI Hot Plug LED switchboard and cable 24 Memory board, 16-DIMM 25 Peripheral board 26 System board with subpan 27 NC3134 Fast Ethernet...
1-6 Compaq ProLiant DL580 Server Maintenance and Service Guide Table 1-2 System Components Spare Parts List continued Item Description Boards 21 SCSI hard drive backplane board 22 Power backplane board (with subpan) 23 PCI Hot Plug LED switchboard and cable 24 Memory board, 16-DIMM 25 Peripheral board 26 System board with subpan 27 NC3134 Fast Ethernet...
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...Install SDRAM DIMMs in the proper socket sequence. Table 2-5 identifies the proper DIMM sequence. Memory banks and memory sockets on the memory board. Removal and Replacement Procedures 2-29 Memory The following socket sequence to ensure optimum performance. Install SDRAM DIMMs in the following guidelines ...must be followed when installing or replacing memory: Use only Compaq supported 100-MHz SDRAM DIMMs. Install SDRAM DIMMs in sets of DIMMs on the memory board Table 2-5 SDRAM DIMM Socket Locations Bank 1 2 3 4 DIMM Socket DIMM...
...Install SDRAM DIMMs in the proper socket sequence. Table 2-5 identifies the proper DIMM sequence. Memory banks and memory sockets on the memory board. Removal and Replacement Procedures 2-29 Memory The following socket sequence to ensure optimum performance. Install SDRAM DIMMs in the following guidelines ...must be followed when installing or replacing memory: Use only Compaq supported 100-MHz SDRAM DIMMs. Install SDRAM DIMMs in sets of DIMMs on the memory board Table 2-5 SDRAM DIMM Socket Locations Bank 1 2 3 4 DIMM Socket DIMM...
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... of 4 modules per bank. DIMMs must be added as long as the DIMMs are examples only. 2-30 Compaq ProLiant DL580 Server Maintenance and Service Guide Dual Inline Memory Module Combinations Table 2-6 Dual Inline Memory Module (DIMM) Combinations Total Memory Socket 1 Socket 2 Socket 3 Socket 4 Socket 5 Socket 6 Socket 7 Socket 8 512 MB 128 MB 128 ...MB 128 MB 1 GB 256 MB 256 MB 256 MB 256 MB 2 GB 256 MB 256 MB 256 MB 256 MB 256 MB 256 MB 256 MB 256 MB 4 GB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 8 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB Note: These are ...
... of 4 modules per bank. DIMMs must be added as long as the DIMMs are examples only. 2-30 Compaq ProLiant DL580 Server Maintenance and Service Guide Dual Inline Memory Module Combinations Table 2-6 Dual Inline Memory Module (DIMM) Combinations Total Memory Socket 1 Socket 2 Socket 3 Socket 4 Socket 5 Socket 6 Socket 7 Socket 8 512 MB 128 MB 128 ...MB 128 MB 1 GB 256 MB 256 MB 256 MB 256 MB 2 GB 256 MB 256 MB 256 MB 256 MB 256 MB 256 MB 256 MB 256 MB 4 GB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 8 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB Note: These are ...
Service Guide
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... is removed for replacement, to access the system board, or to replace the memory board. Perform the preparation procedures. Push both sides of the memory board. 5. To remove the memory board: 1. Lift the memory board from the chassis. 2 1 1 2 3 Figure 2-23. See "Preparation Procedures" earlier in this chapter. 2. See "Top Access Panel" earlier in this...
... is removed for replacement, to access the system board, or to replace the memory board. Perform the preparation procedures. Push both sides of the memory board. 5. To remove the memory board: 1. Lift the memory board from the chassis. 2 1 1 2 3 Figure 2-23. See "Preparation Procedures" earlier in this chapter. 2. See "Top Access Panel" earlier in this...
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2-32 Compaq ProLiant DL580 Server Maintenance and Service Guide Dual Inline Memory Modules To remove a DIMM: 1. Remove the memory board. See "Memory Board" earlier in this chapter. 3. Align the socket key on the bottom edge of the memory module. 4. Perform the preparation procedures. Pull out the ejector levers at each end of each DIMM with the tab before seating the DIMM into the socket. Removing a DIMM Reverse steps 1 through 4 to replace a DIMM. Lift the module from the memory board. 1 2 1 Figure 2-24. See "Preparation Procedures" earlier in this chapter. 2.
2-32 Compaq ProLiant DL580 Server Maintenance and Service Guide Dual Inline Memory Modules To remove a DIMM: 1. Remove the memory board. See "Memory Board" earlier in this chapter. 3. Align the socket key on the bottom edge of the memory module. 4. Perform the preparation procedures. Pull out the ejector levers at each end of each DIMM with the tab before seating the DIMM into the socket. Removing a DIMM Reverse steps 1 through 4 to replace a DIMM. Lift the module from the memory board. 1 2 1 Figure 2-24. See "Preparation Procedures" earlier in this chapter. 2.
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... "Top Access Panel" earlier in this chapter. 5. See "Hot-Plug Fan Assemblies" earlier in this chapter. 2. See "Memory Board" earlier in this chapter. 4. See "PCI Guide Bracket" earlier in this chapter. 7. Remove the memory board. Remove all hot-plug fan assemblies. Remove the PCI Hot Plug basket insulator. Remove the PCI guide...
... "Top Access Panel" earlier in this chapter. 5. See "Hot-Plug Fan Assemblies" earlier in this chapter. 2. See "Memory Board" earlier in this chapter. 4. See "PCI Guide Bracket" earlier in this chapter. 7. Remove the memory board. Remove all hot-plug fan assemblies. Remove the PCI Hot Plug basket insulator. Remove the PCI guide...
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... memory, 8-MB read-ahead cache 32-bit Peripheral Component Interface (PCI) bus master interface RAID 0, RAID 0+1, RAID 1, and RAID 5 disk-fault tolerance Support for up to four internal SCSI Wide Ultra 2 hot-plug hard drives Array transfer capability to the Compaq Smart...Migration from any stripe size to any other stripe size Online capacity expansion Online spares 2-50 Compaq ProLiant DL580 Server Maintenance and Service Guide Integrated Smart Array Controller Features The Compaq Integrated Smart Array Controller is a dual-channel controller supporting Redundant Array of Inexpensive Disks (RAID...
... memory, 8-MB read-ahead cache 32-bit Peripheral Component Interface (PCI) bus master interface RAID 0, RAID 0+1, RAID 1, and RAID 5 disk-fault tolerance Support for up to four internal SCSI Wide Ultra 2 hot-plug hard drives Array transfer capability to the Compaq Smart...Migration from any stripe size to any other stripe size Online capacity expansion Online spares 2-50 Compaq ProLiant DL580 Server Maintenance and Service Guide Integrated Smart Array Controller Features The Compaq Integrated Smart Array Controller is a dual-channel controller supporting Redundant Array of Inexpensive Disks (RAID...
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.... Refer to the Compaq Support Software CD for the latest version. Drive Array Advanced Diagnostics (DAAD) The predecessor to ADU, DAAD is Array Diagnostics Utility (ADU) A Windows-based tool designed to run it can: Resolve resource conflicts in areas such as memory, port addresses, and... of processor upgrades, and mass storage devices such as hard drives, tape drives, and diskette drives Store configuration information in nonvolatile memory Assist in installation of system events, such as Test and INSPECT Assist in or connected to run on installing the appropriate drivers...
.... Refer to the Compaq Support Software CD for the latest version. Drive Array Advanced Diagnostics (DAAD) The predecessor to ADU, DAAD is Array Diagnostics Utility (ADU) A Windows-based tool designed to run it can: Resolve resource conflicts in areas such as memory, port addresses, and... of processor upgrades, and mass storage devices such as hard drives, tape drives, and diskette drives Store configuration information in nonvolatile memory Assist in installation of system events, such as Test and INSPECT Assist in or connected to run on installing the appropriate drivers...
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...Printing the INSPECT Listing Select Print on the INSPECT screen to print a copy of the operating system (OS) startup files, current memory configuration, ROM version, and Integrated Management Log (IML) information. If the system ROM does not detect one of those CDs,...and System Configuration programs. Default Configuration Messages IMPORTANT: If you are the same as the contents of the INSPECT listing. 3-4 Compaq ProLiant DL580 Server Maintenance and Service Guide Default Configuration When the system is not installed on subsequent restarts you to insert the Diagnostics diskette ...
...Printing the INSPECT Listing Select Print on the INSPECT screen to print a copy of the operating system (OS) startup files, current memory configuration, ROM version, and Integrated Management Log (IML) information. If the system ROM does not detect one of those CDs,...and System Configuration programs. Default Configuration Messages IMPORTANT: If you are the same as the contents of the INSPECT listing. 3-4 Compaq ProLiant DL580 Server Maintenance and Service Guide Default Configuration When the system is not installed on subsequent restarts you to insert the Diagnostics diskette ...
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...Error Messages tables. The Recommended Action column in the system, an error condition is powered up. If an error code displays on Compaq computers when the system is indicated by an audible and visual message. NOTE: Many of diagnostic tests that the computer system is ...procedure until Diagnostics no longer detects an error condition. If the error code is functioning properly: System ROM Keyboard Power supply System board Memory Memory expansion boards Controllers Diskette drives Hard drives Fans POST Error Messages If POST finds an error in Table 3-2 lists the steps necessary ...
...Error Messages tables. The Recommended Action column in the system, an error condition is powered up. If an error code displays on Compaq computers when the system is indicated by an audible and visual message. NOTE: Many of diagnostic tests that the computer system is ...procedure until Diagnostics no longer detects an error condition. If the error code is functioning properly: System ROM Keyboard Power supply System board Memory Memory expansion boards Controllers Diskette drives Hard drives Fans POST Error Messages If POST finds an error in Table 3-2 lists the steps necessary ...
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... Nonbooted ROM image is corrupt - Run the System Configuration Utility and correct. Run the System Configuration Utility. 3-8 Compaq ProLiant DL580 Server Maintenance and Service Guide Table 3-2 POST Error Messages Error Code A Critical Error occurred prior to this power up...then replace failed assembly as indicated. Processor not supported by current system ROM ROM incorrectly programmed in configuration memory Configuration memory incorrect Nonvolatile configuration corrupt or jumper installed Run the System Configuration Utility and correct. Check documentation for supported ...
... Nonbooted ROM image is corrupt - Run the System Configuration Utility and correct. Run the System Configuration Utility. 3-8 Compaq ProLiant DL580 Server Maintenance and Service Guide Table 3-2 POST Error Messages Error Code A Critical Error occurred prior to this power up...then replace failed assembly as indicated. Processor not supported by current system ROM ROM incorrectly programmed in configuration memory Configuration memory incorrect Nonvolatile configuration corrupt or jumper installed Run the System Configuration Utility and correct. Check documentation for supported ...
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... correct. Run Diagnostics, then replace failed assembly as indicated. Check DIMM installation and if error persists, call Compaq authorized service provider. Cache accelerators not installed or improperly installed Check cache accelerator installation. N/A RAM failure RAM failure Memory module installed incorrectly Recommended Action Run the System Configuration Utility and correct. Run Diagnostics, then replace failed...
... correct. Run Diagnostics, then replace failed assembly as indicated. Check DIMM installation and if error persists, call Compaq authorized service provider. Cache accelerators not installed or improperly installed Check cache accelerator installation. N/A RAM failure RAM failure Memory module installed incorrectly Recommended Action Run the System Configuration Utility and correct. Run Diagnostics, then replace failed...
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...Utility and correct. Diagnostics and Troubleshooting 3-13 Table 3-2 POST Error Messages continued Error Code Audible Beeps 1724-Slot x Drive None Array - Array Accelerator Memory Size Change Detected 1727-Slot x Drive None Array - Run the System Configuration Utility and correct. Hard drive error Run the System Configuration Utility and... Identify command 1760-Fixed Disk 0 None does not support Block Mode Probable Source of array accelerator (or controller) with one having different memory size. Hard drive error Run the System Configuration Utility and correct.
...Utility and correct. Diagnostics and Troubleshooting 3-13 Table 3-2 POST Error Messages continued Error Code Audible Beeps 1724-Slot x Drive None Array - Array Accelerator Memory Size Change Detected 1727-Slot x Drive None Array - Run the System Configuration Utility and correct. Hard drive error Run the System Configuration Utility and... Identify command 1760-Fixed Disk 0 None does not support Block Mode Probable Source of array accelerator (or controller) with one having different memory size. Hard drive error Run the System Configuration Utility and correct.
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... not recognized by any cards that may Conflict with the Memory Address Range of installed ISA Card(s) or run Options ROMPaq Utility to complete, as indicated. Restore data from backup. 3-14 Compaq ProLiant DL580 Server Maintenance and Service Guide Table 3-2 POST Error Messages ... whenever a controller reset or power cycle occurs while array expansion is successful. Expansion will resume when Array Accelerator RAM allocation is in memory range C0000 to Conflict with logical drives disabled. Reattach or replace array accelerator, wait until the array accelerator batteries...
... not recognized by any cards that may Conflict with the Memory Address Range of installed ISA Card(s) or run Options ROMPaq Utility to complete, as indicated. Restore data from backup. 3-14 Compaq ProLiant DL580 Server Maintenance and Service Guide Table 3-2 POST Error Messages ... whenever a controller reset or power cycle occurs while array expansion is successful. Expansion will resume when Array Accelerator RAM allocation is in memory range C0000 to Conflict with logical drives disabled. Reattach or replace array accelerator, wait until the array accelerator batteries...
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... error Hard drive/format error Hard drive circuitry error ROM installation problem or array accelerator board problem. continued 3-16 Compaq ProLiant DL580 Server Maintenance and Service Guide Table 3-2 POST Error Messages continued Error Code Audible Beeps 1778-Drive Array None resuming Automatic... 1784-Drive Array None Drive Failure, Physical Drive 1785-Drive Array not None Configured Run Compaq Array None Configuration Utility No drives detected. None Array Accelerator None Memory Size Increased. If error recurs, upgrade the System ROMs. Otherwise, replace the Smart Array...
... error Hard drive/format error Hard drive circuitry error ROM installation problem or array accelerator board problem. continued 3-16 Compaq ProLiant DL580 Server Maintenance and Service Guide Table 3-2 POST Error Messages continued Error Code Audible Beeps 1778-Drive Array None resuming Automatic... 1784-Drive Array None Drive Failure, Physical Drive 1785-Drive Array not None Configured Run Compaq Array None Configuration Utility No drives detected. None Array Accelerator None Memory Size Increased. If error recurs, upgrade the System ROMs. Otherwise, replace the Smart Array...