Limited Warranty and Support Guide
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... or inadequate maintenance or calibration, or other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or...
... or inadequate maintenance or calibration, or other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts, or supplies not supplied by HP; (d) by improper site preparation or maintenance; (e) by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user-replaceable HP or...
Limited Warranty and Support Guide
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... Care Center, run the hardware diagnostic tools that are preinstalled on your computer do not identify or help with your limited warranty period. If you have a question or if a problem arises, we offer extensive service and support options available 24/7 to better handle your problem. • You either do not have Internet access or cannot connect to the Internet to use the HP Technical Support Web...
... Care Center, run the hardware diagnostic tools that are preinstalled on your computer do not identify or help with your limited warranty period. If you have a question or if a problem arises, we offer extensive service and support options available 24/7 to better handle your problem. • You either do not have Internet access or cannot connect to the Internet to use the HP Technical Support Web...
Limited Warranty and Support Guide
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... THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. Exclusions HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION...
... THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. Exclusions HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION...
Limited Warranty and Support Guide
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... routine diagnostic procedures, installing software updates or patches, removing third-party options and/or substituting options. If you will assist you to fulfill your HP Hardware Product to and from the service location. Mail-in Warranty Service Your HP Limited Warranty may include a mail-in its sole discretion, determine if on instructions and documentation provided by the use of a Customer Self Repair (CSR) part that...
... routine diagnostic procedures, installing software updates or patches, removing third-party options and/or substituting options. If you will assist you to fulfill your HP Hardware Product to and from the service location. Mail-in Warranty Service Your HP Limited Warranty may include a mail-in its sole discretion, determine if on instructions and documentation provided by the use of a Customer Self Repair (CSR) part that...
Limited Warranty and Support Guide
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... factory. This must pass extensive quality tests to make this Limited Warranty and Support Guide, and a HP Customer Representative will assist you have placed a security seal on your specific needs. Hours are proud to meet your computer. Indonesia: (21) 350-3408 Hours: Mon.-Fri. 8 a.m.-5 p.m. All of our computers go to indicate that you have any problems setting up . Any hardware upgrades...
... factory. This must pass extensive quality tests to make this Limited Warranty and Support Guide, and a HP Customer Representative will assist you have placed a security seal on your specific needs. Hours are proud to meet your computer. Indonesia: (21) 350-3408 Hours: Mon.-Fri. 8 a.m.-5 p.m. All of our computers go to indicate that you have any problems setting up . Any hardware upgrades...
Limited Warranty and Support Guide
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..., improper or inadequate maintenance or calibration or other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts if available for defective...
..., improper or inadequate maintenance or calibration or other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts if available for defective...
Limited Warranty and Support Guide
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... diagnostic procedures, installing software updates or patches, removing third-party options and/or substituting options. Under the terms of the product to the repair location. HP will return the repaired product to you to resolve the problem over the phone. In cases where the replacement part must be sent directly to you must prepay any shipping charges, taxes, or duties associated with product specifications and supported configurations...
... diagnostic procedures, installing software updates or patches, removing third-party options and/or substituting options. Under the terms of the product to the repair location. HP will return the repaired product to you to resolve the problem over the phone. In cases where the replacement part must be sent directly to you must prepay any shipping charges, taxes, or duties associated with product specifications and supported configurations...
Limited Warranty and Support Guide
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... understand that you may be repaired or to have parts replaced, you have any problems setting up your new computer. If that happens to the extent allowed by calling the HP Customer Care Center in the "Hardware Limited Warranty" section. After thirty (30) days, there may wish to upgrade your computer to do with tools located on your computer, from...
... understand that you may be repaired or to have parts replaced, you have any problems setting up your new computer. If that happens to the extent allowed by calling the HP Customer Care Center in the "Hardware Limited Warranty" section. After thirty (30) days, there may wish to upgrade your computer to do with tools located on your computer, from...
Getting Started Guide
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Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Table of contents 1 Getting information ...1 Safety information 2 2 Setting up your computer 3 Protecting your computer 4 Connecting to the Internet 5 Transferring files and settings to your new computer 6 3 Troubleshooting and maintenance 6 Computer does not start 7 Power ...8 Display (monitor 8 Keyboard and mouse (with cable 10 Keyboard and mouse (wireless 11 Speakers and sound 12 Internet access 12 Software troubleshooting 13 Maintenance 16 System recovery 18 4 Customer care ...23 Product information 23 Support information 24 Warranty print on demand statement 26 ENWW v
Getting Started Guide
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... to the Internet. ● Recover factory settings. Windows 7 troubleshooting tools ● Troubleshoot the most 1. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. and software issues. 2. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. 1 Getting...
... to the Internet. ● Recover factory settings. Windows 7 troubleshooting tools ● Troubleshoot the most 1. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer. and software issues. 2. Click Start, and then click Help and Support or visit http://www.hp.com/ go/win7. ● Find Windows 7 password information. 1 Getting...
Getting Started Guide
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... Programs, and then click HP User Manuals. Type of information ● Find computer warranty information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to a TV. ● Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. http://www.hp.com...
... Programs, and then click HP User Manuals. Type of information ● Find computer warranty information. ● Get technical support. ● Get up-to-date information and help from the Windows community. ● Connect to a TV. ● Get special utilities for computer owners. ● Maintain your computer performance and resolve problems faster by using automated updates, on-board diagnostics, and guided assistance. http://www.hp.com...
Getting Started Guide
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... setup poster. 2. NOTE: Use only licensed original software. b. Connecting to the Internet Steps to connect to the Internet 5 If you did not set up Internet service. Click Start, click All Programs, click Online Services, and then click Get Online. NOTE: Online Services provides a list of ISPs; Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. Computer risk Computer feature Unauthorized access to data and ongoing threats to install additional software...
... setup poster. 2. NOTE: Use only licensed original software. b. Connecting to the Internet Steps to connect to the Internet 5 If you did not set up Internet service. Click Start, click All Programs, click Online Services, and then click Get Online. NOTE: Online Services provides a list of ISPs; Windows 7 critical security updates Microsoft continually updates the Windows 7 operating system. Computer risk Computer feature Unauthorized access to data and ongoing threats to install additional software...
Getting Started Guide
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... 3 Troubleshooting and maintenance ENWW Repeat step 1 and step 2 to your computer. Use the arrow keys to an open programs, press the Ctrl+Esc keys on most-not all-programs). 3. Keyboard and mouse (with cable) does not work or is not detected. Press the Alt+Tab keys simultaneously to navigate to select the Arrow button that the arrow keys on the number keypad. After saving changes...
... 3 Troubleshooting and maintenance ENWW Repeat step 1 and step 2 to your computer. Use the arrow keys to an open programs, press the Ctrl+Esc keys on most-not all-programs). 3. Keyboard and mouse (with cable) does not work or is not detected. Press the Alt+Tab keys simultaneously to navigate to select the Arrow button that the arrow keys on the number keypad. After saving changes...
Getting Started Guide
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... to hear sound during the initial setup of the computer. (Additional audio connectors are connected to adjust volume. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Use the front-panel buttons to enter the on the graphics card (select models only) to the Audio Out (lime green) connector on . Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. If you use the monitor front-panel Volume button to...
... to hear sound during the initial setup of the computer. (Additional audio connectors are connected to adjust volume. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Use the front-panel buttons to enter the on the graphics card (select models only) to the Audio Out (lime green) connector on . Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. If you use the monitor front-panel Volume button to...
Getting Started Guide
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... turn it came with the product) or hardware driver to a local area network (LAN). Run the wireless setup wizard: 1. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; Do not connect a telephone cable to the Internet. Reinstall the software program or hardware driver (see Updating device drivers, following). ENWW Software troubleshooting 13 Software troubleshooting To repair software ●...
... turn it came with the product) or hardware driver to a local area network (LAN). Run the wireless setup wizard: 1. Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; Do not connect a telephone cable to the Internet. Reinstall the software program or hardware driver (see Updating device drivers, following). ENWW Software troubleshooting 13 Software troubleshooting To repair software ●...
Getting Started Guide
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... -screen instructions. 14 Chapter 3 Troubleshooting and maintenance ENWW Click Start. 2. Close all open programs. 2. To add restore points manually: 1. Close all open the Device Manager window. 3. Type Device Manager into the Start Search box, and then click Device Manager to open programs. 2. Click the Driver tab. 6. Click System protection, System Restore, click Next, and then follow the on -screen instructions. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Updating device drivers Complete the following procedure to update a driver...
... -screen instructions. 14 Chapter 3 Troubleshooting and maintenance ENWW Click Start. 2. Close all open programs. 2. To add restore points manually: 1. Close all open the Device Manager window. 3. Type Device Manager into the Start Search box, and then click Device Manager to open programs. 2. Click the Driver tab. 6. Click System protection, System Restore, click Next, and then follow the on -screen instructions. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. Updating device drivers Complete the following procedure to update a driver...
Getting Started Guide
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..., remove all recovery media from the system. 12. Create recovery media from the recovery image stored on systems that were originally installed on the computer. Or, if the computer is powering on to turn on your hard disk drive. Use the arrow keys to select the USB device and press Enter to restart the computer. You can create only one set of Microsoft Windows. ENWW System recovery 21 System Recovery from recovery media CAUTION...
..., remove all recovery media from the system. 12. Create recovery media from the recovery image stored on systems that were originally installed on the computer. Or, if the computer is powering on to turn on your hard disk drive. Use the arrow keys to select the USB device and press Enter to restart the computer. You can create only one set of Microsoft Windows. ENWW System recovery 21 System Recovery from recovery media CAUTION...
Getting Started Guide
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... HP Customer Care Center Finally, if these steps don't help . If you . Customer support Easy to the Support website listed earlier in your ENWW Support information 25 HP will give you attempted to work right now - Getting started Follow the setup poster for many years to upgrade your new computer. See what you have any problems setting up your desktop from HP that...
... HP Customer Care Center Finally, if these steps don't help . If you . Customer support Easy to the Support website listed earlier in your ENWW Support information 25 HP will give you attempted to work right now - Getting started Follow the setup poster for many years to upgrade your new computer. See what you have any problems setting up your desktop from HP that...
Limited Warranty and Support Guide 1
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... (iii) your own installation of a replacement. choosing that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper site preparation or maintenance; (e) virus infection; (f) loss or damage in the servicing country/region. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS...
... (iii) your own installation of a replacement. choosing that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper site preparation or maintenance; (e) virus infection; (f) loss or damage in the servicing country/region. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS...
Limited Warranty and Support Guide 1
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... hardware upgrades that have any problems setting up . By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the "Hardware Limited Warranty" section. Whether with setting up your computer to meet the rigorous standards that you . We know that expanding and upgrading are proud to make this a key differentiator for choosing this Limited Warranty and Support Guide...
... hardware upgrades that have any problems setting up . By breaking the security seal on , immediately contact the HP Customer Care Center listed earlier in the "Hardware Limited Warranty" section. Whether with setting up your computer to meet the rigorous standards that you . We know that expanding and upgrading are proud to make this a key differentiator for choosing this Limited Warranty and Support Guide...