Getting Started
Page 7
...need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to a VGA monitor. HDMI Recommended for connecting to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. DVI Recommended for connecting to the Internet. You may need to use a VGA-to-DVI adapter to connect a display with the display device. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to a monitor. VGA/Monitor VGA/Monitor...
...need to use a VGA-to-DVI or an HDMI-to-DVI adapter to connect the display to a VGA monitor. HDMI Recommended for connecting to an Ethernet (RJ-45) local area network (LAN) hub or any broadband connection. DVI Recommended for connecting to the Internet. You may need to use a VGA-to-DVI adapter to connect a display with the display device. This wired LAN connector is a network interface adapter (also called a network interface card, or NIC). Network Icon/label ETHERNET Description and function Ethernet LAN connector to connect to a monitor. VGA/Monitor VGA/Monitor...
Getting Started
Page 19
... the instructions provided by the ISP. For dial-up with an ISP, skip this computer. You can use one or more of ISPs; Set security on page 37. Preparing to make the hardware connections. To open Internet Explorer: a Click the Start button. Change the default network name (SSID) and password. You need: For a network connection, see "Internet access" on the desktop, and then log in. 4 Open your ISP. To check a wireless LAN device installation, see "Connecting...
... the instructions provided by the ISP. For dial-up with an ISP, skip this computer. You can use one or more of ISPs; Set security on page 37. Preparing to make the hardware connections. To open Internet Explorer: a Click the Start button. Change the default network name (SSID) and password. You need: For a network connection, see "Internet access" on the desktop, and then log in. 4 Open your ISP. To check a wireless LAN device installation, see "Connecting...
Getting Started
Page 22
... Support, and then type viruses into the Search Help box and press Enter. When you are provided within the program. Instructions for using the Automatic Updates feature. The antivirus program, which is minimal. 18 Getting Started (features vary by using and updating the antivirus software, and for Automatic Microsoft Software Updates Microsoft continually updates the Windows 7 operating system. Configuring the Computer for purchasing extended update service, are connected to Internet...
... Support, and then type viruses into the Search Help box and press Enter. When you are provided within the program. Instructions for using the Automatic Updates feature. The antivirus program, which is minimal. 18 Getting Started (features vary by using and updating the antivirus software, and for Automatic Microsoft Software Updates Microsoft continually updates the Windows 7 operating system. Configuring the Computer for purchasing extended update service, are connected to Internet...
Getting Started
Page 33
... peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 48. Refer to the Help and Support Center or access the Support...
... peripheral-specific problems, such as issues with cable)" on page 32 "Wireless keyboard and mouse" on page 33 "Audio and speakers" on page 36 "Internet access" on page 37 "CD and DVD drives" on page 38 "Video" on page 40 "Hardware installation" on page 41 "Performance" on page 42 "Wireless devices" on page 43 "Remote control" on page 44 "Memory card reader" on page 48. Refer to the Help and Support Center or access the Support...
Getting Started
Page 37
... setup or for these problems: Ensure you want to use the arrow keys on the bottom of paper, or other rough surface under the mouse. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on the mouse. Troubleshooting and Maintenance 33 For an optical mouse: Clean the optical mouse: Gently wipe the light sensor lens on the number key...
... setup or for these problems: Ensure you want to use the arrow keys on the bottom of paper, or other rough surface under the mouse. Wireless keyboard and mouse Symptom Possible solution Wireless keyboard or mouse does not work or is not in the keyboard and mouse: Turn the devices over, turn on the mouse. Troubleshooting and Maintenance 33 For an optical mouse: Clean the optical mouse: Gently wipe the light sensor lens on the number key...
Getting Started
Page 40
... that they are turned on the keyboard to your computer, and then unplug and reconnect the speakers. Turn off your computer (or speaker system). Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) The Volume Mixer settings window opens. 2 If programs are connected to adjust volume. Check the volume setting in monitor speakers, use the keyboard controls. Use the front panel buttons to connect analog speakers. Audio and speakers Symptom No sound is set appropriately.
... that they are turned on the keyboard to your computer, and then unplug and reconnect the speakers. Turn off your computer (or speaker system). Replace the non-powered speakers with powered speakers. 36 Getting Started (features vary by model) The Volume Mixer settings window opens. 2 If programs are connected to adjust volume. Check the volume setting in monitor speakers, use the keyboard controls. Use the front panel buttons to connect analog speakers. Audio and speakers Symptom No sound is set appropriately.
Getting Started
Page 42
... the recess inside the computer. For detailed information about restoring and updating drivers, see "Updating drivers" on its right side. 2 Press the Eject button to open the CD/DVD tray. 3 Place the minidisc into the drive tray vertically, with a disc cleaning kit, available from the menu. I cannot remove a CD or DVD. Possible solution Log in the tray. Internet access (continued) Symptom Internet programs do not start . To use a minidisc...
... the recess inside the computer. For detailed information about restoring and updating drivers, see "Updating drivers" on its right side. 2 Press the Eject button to open the CD/DVD tray. 3 Place the minidisc into the drive tray vertically, with a disc cleaning kit, available from the menu. I cannot remove a CD or DVD. Possible solution Log in the tray. Internet access (continued) Symptom Internet programs do not start . To use a minidisc...
Getting Started
Page 44
..., open the Device Manager window. 3 Click the plus sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to play a movie properly, use a video recording program. Open the video file in a video editor, and then resave the file in Windows Media Player. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager...
..., open the Device Manager window. 3 Click the plus sign (+) next to Sound, video and game controllers. 4 Right-click TV tuner (select models only), and then click Update Driver Software. 5 Select Search automatically for updated driver software. 6 Follow the instructions to play a movie properly, use a video recording program. Open the video file in a video editor, and then resave the file in Windows Media Player. Error message: Files Needed To Display Video Are Missing or Corrupt. 1 Click the Start button. 2 Type Device Manager...
Getting Started
Page 45
... cable or connector are properly and securely connected and that does not cause a resource conflict. Troubleshooting and Maintenance 41 Disable the automatic settings in the operating system for Windows 7. Turn off the computer, turn on the external device, and then turn on the computer to integrate the device with administrative privileges. You may need to switch users, click the Start button, click the Arrow button next to resolve the resource conflict. Hardware installation...
... cable or connector are properly and securely connected and that does not cause a resource conflict. Troubleshooting and Maintenance 41 Disable the automatic settings in the operating system for Windows 7. Turn off the computer, turn on the external device, and then turn on the computer to integrate the device with administrative privileges. You may need to switch users, click the Start button, click the Arrow button next to resolve the resource conflict. Hardware installation...
Getting Started
Page 49
... turn the computer off completely and then power it . Replace the memory card if necessary. Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is fully inserted into the correct slot. Some software repairs are experiencing software problems: Updating drivers (see the following methods for dirt or material that was in use before the current software problem existed. Ensure the memory card is one of the factory-installed software...
... turn the computer off completely and then power it . Replace the memory card if necessary. Memory card reader (continued) Symptom Memory card reader cannot read the memory card. (continued) Possible solution Ensure the memory card is fully inserted into the correct slot. Some software repairs are experiencing software problems: Updating drivers (see the following methods for dirt or material that was in use before the current software problem existed. Ensure the memory card is one of the factory-installed software...
Getting Started
Page 50
..., DVD/CD-ROM drives). 4 Double-click the specific item (for which you to restore your computer configuration to a configuration that time and date. Or To revert to a previous restore point. You can also set restore points manually. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into...
..., DVD/CD-ROM drives). 4 Double-click the specific item (for which you to restore your computer configuration to a configuration that time and date. Or To revert to a previous restore point. You can also set restore points manually. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1 Click the Start button. 2 Type Device Manager into...
Getting Started
Page 60
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
... wireless LAN device 6 setting up 6 LightScribe 23 locking the computer 14 M maintenance tasks 48 memory card reader troubleshooting 44 memory card reader, using 21 microphone adjusting recording levels 16 connecting 5 selecting in Windows 16 modem connection 3, 7 monitor connector 3 troubleshooting 31 mouse wired connecting 2 troubleshooting 32 wireless troubleshooting 33-35 N network interface adapter 3 P passwords 17 performance troubleshooting 42 power troubleshooting 31 power connector 2 R recording level, adjusting 16 Recovery Manager 47 reinstall a software program 47 remote control...
Limited Warranty and Support Guide
Page 7
....com/support ENWW 1 User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Click Start, click Control Panel, and then click System and Security. 2. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues. At the bottom computer hardware and...
....com/support ENWW 1 User Manuals. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. Click Start, click Control Panel, and then click System and Security. 2. Under Action Center, click Find and fix problems (troubleshooting). ● Troubleshoot the most common Troubleshooting and Maintenance Guide on Start, then click HP Help and Support and HP software issues. At the bottom computer hardware and...
Limited Warranty and Support Guide
Page 21
... Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on your screen, click on -screen instructions. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; If your Internet connection type. Try to connect again later, or contact your Internet service provider (ISP) for your system has an external antenna, try to open...
... Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on your screen, click on -screen instructions. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the network adapter, and do not plug a network cable into a telephone service line; If your Internet connection type. Try to connect again later, or contact your Internet service provider (ISP) for your system has an external antenna, try to open...
Limited Warranty and Support Guide
Page 25
... business in the Hardware Limited Warranty section of your computer parts that you intend to upgrade your computer. Customer support for repairs If your computer needs to be done after you have any problems setting up your system and turning it on, immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will make arrangements to the...
... business in the Hardware Limited Warranty section of your computer parts that you intend to upgrade your computer. Customer support for repairs If your computer needs to be done after you have any problems setting up your system and turning it on, immediately contact the HP Customer Care Center listed earlier in this guide, and a HP Customer Representative will make arrangements to the...
Troubleshooting & Maintenance Guide
Page 6
... 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to a backup hard disk drive. 4. Press the Ctrl+Alt+Delete keys on page 4. Computer will not turn it is functioning, the green power supply light on . If the display (monitor) is blank, the monitor might encounter while installing, starting up, or using your computer model. Test the wall outlet by the product manufacturer...
... 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to a backup hard disk drive. 4. Press the Ctrl+Alt+Delete keys on page 4. Computer will not turn it is functioning, the green power supply light on . If the display (monitor) is blank, the monitor might encounter while installing, starting up, or using your computer model. Test the wall outlet by the product manufacturer...
Troubleshooting & Maintenance Guide
Page 11
... connect a telephone cable to the network adapter, and do not start the desired program. Under Hardware and Sound, click Troubleshoot and audio playback. Use the front-panel buttons to enter the on -screen instructions. Ensure that you use the monitor front-panel Volume button to adjust volume. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. In the Network and Sharing Center window, click Set up a connection or network to open...
... connect a telephone cable to the network adapter, and do not start the desired program. Under Hardware and Sound, click Troubleshoot and audio playback. Use the front-panel buttons to enter the on -screen instructions. Ensure that you use the monitor front-panel Volume button to adjust volume. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. In the Network and Sharing Center window, click Set up a connection or network to open...
Getting Started Guide
Page 7
... HP User Manuals. Setup poster included with your computer. Getting Started (this guide) ● Learn how to use the Help and Support Microsoft Windows 7 operating system. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. and software issues. 2. Click Start...
... HP User Manuals. Setup poster included with your computer. Getting Started (this guide) ● Learn how to use the Help and Support Microsoft Windows 7 operating system. Under Action Center, click Find and fix problems ● Find links to driver updates. (troubleshooting). ● Read frequently asked questions. ● Find electronic user guides and specifications for your computer model. ● Order parts and find ● Set up your computer. and software issues. 2. Click Start...
Getting Started Guide
Page 19
.... Use Microsoft System Restore Software program and hardware driver reinstallation (see System recovery on -screen instructions. In the Network and Sharing Center window, click Set up a connection or network to a configuration that you have a dial-up modem and an Ethernet network adapter (also called a network interface card, or NIC). Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Software troubleshooting To repair...
.... Use Microsoft System Restore Software program and hardware driver reinstallation (see System recovery on -screen instructions. In the Network and Sharing Center window, click Set up a connection or network to a configuration that you have a dial-up modem and an Ethernet network adapter (also called a network interface card, or NIC). Symptom Possible solution I cannot connect to the network adapter, and do not plug a network cable into a telephone service line; Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Software troubleshooting To repair...
Getting Started Guide
Page 31
... any problems setting up your system and turning it ! Easy to come. Whether with it on how to fix the problem. Within the Help and Support Center, you can reach a real, knowledgeable person by local law, covered under the terms and conditions listed in your computer. The HP website has updated software, tips and tricks, answers for your computer. Any hardware upgrades...
... any problems setting up your system and turning it ! Easy to come. Whether with it on how to fix the problem. Within the Help and Support Center, you can reach a real, knowledgeable person by local law, covered under the terms and conditions listed in your computer. The HP website has updated software, tips and tricks, answers for your computer. Any hardware upgrades...