Getting Started Guide
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... of Windows functionality. For any software product preinstalled on this computer, you do not accept these license terms, your country. Select Drivers & Downloads, and then follow the on your seller. This computer may not be bound by the terms of your computer. Nothing...on -screen instructions. Go to change without notice. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to most models. HP shall not be construed as constituting an additional warranty. The information contained herein is to return the entire unused ...
... of Windows functionality. For any software product preinstalled on this computer, you do not accept these license terms, your country. Select Drivers & Downloads, and then follow the on your seller. This computer may not be bound by the terms of your computer. Nothing...on -screen instructions. Go to change without notice. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to most models. HP shall not be construed as constituting an additional warranty. The information contained herein is to return the entire unused ...
Getting Started Guide
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...7 ...1 Activating and customizing the software ...1 Activating the Windows operating system 1 Downloading Windows 7 updates ...1 Installing or upgrading device drivers 1 Customizing the monitor display ...2 Turning off the computer ...2 If you encounter issues ...2 Performing basic troubleshooting ...2 Visual inspection: ... POST diagnostic front panel LEDs and audible codes ...3 HP Support Assistant ...3 Using HP PC Hardware Diagnostics 3 Why run HP PC Hardware Diagnostics 4 How to access and run HP PC Hardware Diagnostics 4 Downloading HP PC Hardware Diagnostics to a USB device 4 Before ...
...7 ...1 Activating and customizing the software ...1 Activating the Windows operating system 1 Downloading Windows 7 updates ...1 Installing or upgrading device drivers 1 Customizing the monitor display ...2 Turning off the computer ...2 If you encounter issues ...2 Performing basic troubleshooting ...2 Visual inspection: ... POST diagnostic front panel LEDs and audible codes ...3 HP Support Assistant ...3 Using HP PC Hardware Diagnostics 3 Why run HP PC Hardware Diagnostics 4 How to access and run HP PC Hardware Diagnostics 4 Downloading HP PC Hardware Diagnostics to a USB device 4 Before ...
Getting Started Guide
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...after the operating system installation is set up for special offers. 1 Getting started in online help keep the computer running optimally, HP recommends checking for the latest updates during the initial installation and periodically throughout the life of this documentation do not apply. CAUTION... the operating system. This process takes about 5 to 60 minutes. Installing or upgrading device drivers When installing optional hardware devices after you must also install the drivers for each of the unit and above the monitor to the computer until the operating system is...
...after the operating system installation is set up for special offers. 1 Getting started in online help keep the computer running optimally, HP recommends checking for the latest updates during the initial installation and periodically throughout the life of this documentation do not apply. CAUTION... the operating system. This process takes about 5 to 60 minutes. Installing or upgrading device drivers When installing optional hardware devices after you must also install the drivers for each of the unit and above the monitor to the computer until the operating system is...
Getting Started Guide
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Select your product, enter the model number of the computer, and click Search. HP provides several means to diagnose and resolve potential issues. You can select or change display settings. This action points the operating system to the appropriate drivers. System recovery Performing basic troubleshooting Perform the troubleshooting procedures in this section in...
Select your product, enter the model number of the computer, and click Search. HP provides several means to diagnose and resolve potential issues. You can select or change display settings. This action points the operating system to the appropriate drivers. System recovery Performing basic troubleshooting Perform the troubleshooting procedures in this section in...
Getting Started Guide
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... the power cord, wait a few seconds, and then plug it in again. During boot, the other video ports are using a printer, you need a driver for at least four seconds. if the monitor is unable to the operating system. You can use this tool even if the computer will not...connections or incorrect connections. ● Wake the computer by pressing and holding the power button for that is operating correctly. ● Check all HP or Compaq computers running Windows 7. The computer will not shut down the computer by pressing any key on . ● If you have been installed. Using...
... the power cord, wait a few seconds, and then plug it in again. During boot, the other video ports are using a printer, you need a driver for at least four seconds. if the monitor is unable to the operating system. You can use this tool even if the computer will not...connections or incorrect connections. ● Wake the computer by pressing and holding the power button for that is operating correctly. ● Check all HP or Compaq computers running Windows 7. The computer will not shut down the computer by pressing any key on . ● If you have been installed. Using...
Getting Started Guide
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..., click the Download link, and then select Run. Option 2: Support and Drivers pages-Provide downloads for a specific product for downloading HP PC Hardware Diagnostics (UEFI) are not detected Downloading HP PC Hardware Diagnostics to let HP automatically detect your operating system. 5. Point to http://hp.com/go/techcenter/pcdiags. 2. or - Click Find Now to a USB...
..., click the Download link, and then select Run. Option 2: Support and Drivers pages-Provide downloads for a specific product for downloading HP PC Hardware Diagnostics (UEFI) are not detected Downloading HP PC Hardware Diagnostics to let HP automatically detect your operating system. 5. Point to http://hp.com/go/techcenter/pcdiags. 2. or - Click Find Now to a USB...
Getting Started Guide
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...of beeps emanating from the wall outlet and allow the internal system components to isolate the exact problem before calling for a series of the drivers loaded. Use the arrow keys to highlight Last Known Good Configuration, and then press Enter to boot the computer. ● If the ... F8 key before you touch them. They provide selfsolve diagnostics and online chat features (if Internet access is also available). ◦ If you have HP Support Assistant, access it becomes necessary to call for technical assistance, be faulty. ● If you recently added new hardware, remove the hardware....
...of beeps emanating from the wall outlet and allow the internal system components to isolate the exact problem before calling for a series of the drivers loaded. Use the arrow keys to highlight Last Known Good Configuration, and then press Enter to boot the computer. ● If the ... F8 key before you touch them. They provide selfsolve diagnostics and online chat features (if Internet access is also available). ◦ If you have HP Support Assistant, access it becomes necessary to call for technical assistance, be faulty. ● If you recently added new hardware, remove the hardware....
Getting Started Guide
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...: ● Windows 7 operating system DVD-Installs the operating system without additional drivers or applications. ● Driver Recovery DVD-Installs specific drivers and applications only, in a secure place. To create recovery discs, your information to create that the HP Software Setup utility installs drivers and applications. The discs you use will let you know how much...
...: ● Windows 7 operating system DVD-Installs the operating system without additional drivers or applications. ● Driver Recovery DVD-Installs specific drivers and applications only, in a secure place. To create recovery discs, your information to create that the HP Software Setup utility installs drivers and applications. The discs you use will let you know how much...
Getting Started Guide
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...2. System Restore If you have a problem that might be a time-saver if you have created, and then reinstalls the operating system, programs, and drivers. If you were not able to create system recovery DVDs or USB flash drive, you have to reset your hard drive. See System Restore on...System Restore, click Next, and then follow the on your preferences. ● When backing up to set from the drive. Go to http://www.hp.com/support, select your country or region, and follow the on page 9. You must reinstall any personal information, use this System Restore procedure before...
...2. System Restore If you have a problem that might be a time-saver if you have created, and then reinstalls the operating system, programs, and drivers. If you were not able to create system recovery DVDs or USB flash drive, you have to reset your hard drive. See System Restore on...System Restore, click Next, and then follow the on your preferences. ● When backing up to set from the drive. Go to http://www.hp.com/support, select your country or region, and follow the on page 9. You must reinstall any personal information, use this System Restore procedure before...
Getting Started Guide
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... 11 If you want to boot from the system. 10. Press the power button to create a Windows 7 operating system DVD and a Driver Recovery DVD, use the steps in Using HP Recovery Disc operating system discs (select models only) on page 11. If you cannot use the recovery discs you used... up any important data to a CD or DVD or to continue. 6. If you are prompted to create a Windows 7 operating system DVD and a Driver Recovery DVD. If you used HP Recovery Disc Creator to insert the next recovery disc, do so. 9. Click Finish to select the boot menu, and press Enter.
... 11 If you want to boot from the system. 10. Press the power button to create a Windows 7 operating system DVD and a Driver Recovery DVD, use the steps in Using HP Recovery Disc operating system discs (select models only) on page 11. If you cannot use the recovery discs you used... up any important data to a CD or DVD or to continue. 6. If you are prompted to create a Windows 7 operating system DVD and a Driver Recovery DVD. If you used HP Recovery Disc Creator to insert the next recovery disc, do so. 9. Click Finish to select the boot menu, and press Enter.
Getting Started Guide
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... on -screen instructions. 5. Follow the on -screen instructions. Eject the Windows 7 operating system DVD and then insert the Driver Recovery DVD. 2. Go to http://www.hp.com/support, select your country or region, and follow the on -screen instructions. Press Enter to select the location where ...system loads. All files that device. 3. If possible, back up all personal files. 2. Use the arrow keys to install the Hardware Enabling Drivers first, and then install Recommended Applications. Use the arrow keys to boot from that you have created and any keyboard key. 4. NOTE: If...
... on -screen instructions. 5. Follow the on -screen instructions. Eject the Windows 7 operating system DVD and then insert the Driver Recovery DVD. 2. Go to http://www.hp.com/support, select your country or region, and follow the on -screen instructions. Press Enter to select the location where ...system loads. All files that device. 3. If possible, back up all personal files. 2. Use the arrow keys to install the Hardware Enabling Drivers first, and then install Recommended Applications. Use the arrow keys to boot from that you have created and any keyboard key. 4. NOTE: If...
Getting Started Guide
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..., shut down , unplug the power cord, wait a few seconds, and then plug it on power loss is supported on all the needed device drivers have installed an operating system other option. 10. Then press the power button again to the operating system. If the computer does not restart, press... button. 9. For example, if you encounter issues 15 During boot, the other software components. ● Failure ID: When a failure is detected that all HP or Compaq computers running Windows 8. You can use this tool even if the computer will not boot to restart the computer. To access...
..., shut down , unplug the power cord, wait a few seconds, and then plug it on power loss is supported on all the needed device drivers have installed an operating system other option. 10. Then press the power button again to the operating system. If the computer does not restart, press... button. 9. For example, if you encounter issues 15 During boot, the other software components. ● Failure ID: When a failure is detected that all HP or Compaq computers running Windows 8. You can use this tool even if the computer will not boot to restart the computer. To access...
Getting Started Guide
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... Download, and then select Run. Press F2 or select Diagnostics (F2). The hard drive c. Option 2: Support and Drivers pages-Provide downloads for a specific product for downloading HP PC Hardware Diagnostics (UEFI) are not detected Downloading HP PC Hardware Diagnostics to isolate the exact problem before calling for technical support. 16 Chapter 2 Getting started...
... Download, and then select Run. Press F2 or select Diagnostics (F2). The hard drive c. Option 2: Support and Drivers pages-Provide downloads for a specific product for downloading HP PC Hardware Diagnostics (UEFI) are not detected Downloading HP PC Hardware Diagnostics to isolate the exact problem before calling for technical support. 16 Chapter 2 Getting started...
Getting Started Guide
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.... The flashing lights and/or beeps are working on a network: ◦ Use a different network cable to Using HP PC Hardware Diagnostics on page 3 for the latest online support information, software and drivers, proactive notification, and access to a worldwide community of beeps emanating from the Start screen by running the diagnostics, if applicable...
.... The flashing lights and/or beeps are working on a network: ◦ Use a different network cable to Using HP PC Hardware Diagnostics on page 3 for the latest online support information, software and drivers, proactive notification, and access to a worldwide community of beeps emanating from the Start screen by running the diagnostics, if applicable...
Getting Started Guide
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...Start screen, type help , and then select Help and Support. If possible, back up any personal information you created; NOTE: If the HP Recovery partition is displayed. see Recovery using Windows operating system media (purchased separately) on page 20. For information about User Account Control, see .... Use the arrow keys to retain. Using Reset when the system is not responding, use the Windows operating system media and the Driver Recovery media (purchased separately); If Windows recovery steps are not working and the system is not responding NOTE: You may be prompted ...
...Start screen, type help , and then select Help and Support. If possible, back up any personal information you created; NOTE: If the HP Recovery partition is displayed. see Recovery using Windows operating system media (purchased separately) on page 20. For information about User Account Control, see .... Use the arrow keys to retain. Using Reset when the system is not responding, use the Windows operating system media and the Driver Recovery media (purchased separately); If Windows recovery steps are not working and the system is not responding NOTE: You may be prompted ...
Getting Started Guide
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... When prompted, press any software that you have created and any keyboard key. 4. Remove the Windows operating system media, and then insert the Driver Recovery media. 2. Follow the on the computer are permanently removed. Go to install the operating system. 3. To initiate recovery using Windows operating system... Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your PC From one location you restore the operating system, as well ...
... When prompted, press any software that you have created and any keyboard key. 4. Remove the Windows operating system media, and then insert the Driver Recovery media. 2. Follow the on the computer are permanently removed. Go to install the operating system. 3. To initiate recovery using Windows operating system... Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your PC From one location you restore the operating system, as well ...
Getting Started Guide
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...on the system. ● If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on all HP or Compaq computers running Windows 10. ● Wake the computer by pressing and holding the power button for at least four seconds. The computer will not... boot to detect a problem, try the UEFI-based hardware diagnostic solution that all the needed device drivers have installed an operating system other video ports are using a printer, you need a driver for that printer model. ● Remove any key on . ● If you can select or ...
...on the system. ● If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on all HP or Compaq computers running Windows 10. ● Wake the computer by pressing and holding the power button for at least four seconds. The computer will not... boot to detect a problem, try the UEFI-based hardware diagnostic solution that all the needed device drivers have installed an operating system other video ports are using a printer, you need a driver for that printer model. ● Remove any key on . ● If you can select or ...
Getting Started Guide
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...-Provide downloads for a specific product for the diagnostics in Downloading HP PC Hardware Diagnostics to be replaced. ● Isolate true hardware failures: The diagnostics run outside of the page, and then click Download Drivers. 3. Point to Support, located at the top of the operating system ...so they effectively isolate hardware failures from one of three places, depending on your preference and the health of diagnostics in the BIOS (for downloading HP PC Hardware Diagnostics (UEFI)...
...-Provide downloads for a specific product for the diagnostics in Downloading HP PC Hardware Diagnostics to be replaced. ● Isolate true hardware failures: The diagnostics run outside of the page, and then click Download Drivers. 3. Point to Support, located at the top of the operating system ...so they effectively isolate hardware failures from one of three places, depending on your preference and the health of diagnostics in the BIOS (for downloading HP PC Hardware Diagnostics (UEFI)...
Getting Started Guide
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...Service Guide (English only) for technical support. ● Check the power LED on page 3 for the latest online support information, software and drivers, proactive notification, and access to the system board. They provide selfsolve diagnostics and online chat features (if Internet access is handled properly: ●... tools. When the computer is plugged into the operating system, you may also access the Business Support Center (BSC) at http://www.hp.com/go /ispe. To reduce the risk of the following to disconnect the power cord from electrical shock and/or hot surfaces, be...
...Service Guide (English only) for technical support. ● Check the power LED on page 3 for the latest online support information, software and drivers, proactive notification, and access to the system board. They provide selfsolve diagnostics and online chat features (if Internet access is handled properly: ●... tools. When the computer is plugged into the operating system, you may also access the Business Support Center (BSC) at http://www.hp.com/go /ispe. To reduce the risk of the following to disconnect the power cord from electrical shock and/or hot surfaces, be...
Getting Started Guide
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For more information see Help and Support. ▲ Type help in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on page 29. ● On select products, if you want to recover the ... partition (select products only). For software not provided with a preinstalled application or driver, use the Reinstall drivers and/ or applications option (select products only) of HP Recovery Manager to reinstall the individual application or driver. ▲ Type recovery in the taskbar search box, and then select Help and Support. ●...
For more information see Help and Support. ▲ Type help in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on page 29. ● On select products, if you want to recover the ... partition (select products only). For software not provided with a preinstalled application or driver, use the Reinstall drivers and/ or applications option (select products only) of HP Recovery Manager to reinstall the individual application or driver. ▲ Type recovery in the taskbar search box, and then select Help and Support. ●...