Getting Started Guide
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...hardware and software) within 14 days for details. HP shall not be bound by the terms of Microsoft Corporation in the United States and/or other countries. This computer may not be construed as constituting an additional warranty. Select Drivers & Downloads, and then follow the on your ...seller. If you agree to http://www.hp.com/ support, and select your seller. Nothing herein should be available on -screen instructions. The...
...hardware and software) within 14 days for details. HP shall not be bound by the terms of Microsoft Corporation in the United States and/or other countries. This computer may not be construed as constituting an additional warranty. Select Drivers & Downloads, and then follow the on your ...seller. If you agree to http://www.hp.com/ support, and select your seller. Nothing herein should be available on -screen instructions. The...
Getting Started Guide
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...7 ...1 Activating and customizing the software ...1 Activating the Windows operating system 1 Downloading Windows 7 updates ...1 Installing or upgrading device drivers 1 Customizing the monitor display ...2 Turning off the computer ...2 If you encounter issues ...2 Performing basic troubleshooting ...2 Visual inspection: ... POST diagnostic front panel LEDs and audible codes ...3 HP Support Assistant ...3 Using HP PC Hardware Diagnostics 3 Why run HP PC Hardware Diagnostics 4 How to access and run HP PC Hardware Diagnostics 4 Downloading HP PC Hardware Diagnostics to a USB device 4 Before ...
...7 ...1 Activating and customizing the software ...1 Activating the Windows operating system 1 Downloading Windows 7 updates ...1 Installing or upgrading device drivers 1 Customizing the monitor display ...2 Turning off the computer ...2 If you encounter issues ...2 Performing basic troubleshooting ...2 Visual inspection: ... POST diagnostic front panel LEDs and audible codes ...3 HP Support Assistant ...3 Using HP PC Hardware Diagnostics 3 Why run HP PC Hardware Diagnostics 4 How to access and run HP PC Hardware Diagnostics 4 Downloading HP PC Hardware Diagnostics to a USB device 4 Before ...
Getting Started Guide
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... the operating system from Microsoft to add support or downgrade to TPM 1.2. Installing or upgrading device drivers When installing optional hardware devices after you must also install the drivers for each of the unit and above the monitor to the computer until the operating system is ...successfully activated. NOTE: If the computer was not shipped with HP during operating system setup so you turn on the screen....
... the operating system from Microsoft to add support or downgrade to TPM 1.2. Installing or upgrading device drivers When installing optional hardware devices after you must also install the drivers for each of the unit and above the monitor to the computer until the operating system is ...successfully activated. NOTE: If the computer was not shipped with HP during operating system setup so you turn on the screen....
Getting Started Guide
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..., color settings, font sizes, and power management settings. Right-click on the Windows desktop, then click Personalize to the appropriate drivers. Select your product, enter the model number of system board or component damage, always disconnect the power cord from the power source... the computer. 2 Chapter 1 Getting started in the comprehensive Maintenance and Service Guide (English only) available at http://www.hp.com/support. For more complex. 1. HP PC Hardware Diagnostics 5. System restore 7. Visual inspection: No boot, no power, no video CAUTION: When the computer is...
..., color settings, font sizes, and power management settings. Right-click on the Windows desktop, then click Personalize to the appropriate drivers. Select your product, enter the model number of system board or component damage, always disconnect the power cord from the power source... the computer. 2 Chapter 1 Getting started in the comprehensive Maintenance and Service Guide (English only) available at http://www.hp.com/support. For more complex. 1. HP PC Hardware Diagnostics 5. System restore 7. Visual inspection: No boot, no power, no video CAUTION: When the computer is...
Getting Started Guide
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... performance of your computer after installing a non-Plug and Play expansion board or other option. ● Be sure that HP includes on all HP or Compaq computers running Windows 7. Then press the power button again to restart the computer. If the computer does not restart, press... cord, wait a few seconds, and then plug it on. ● If you encounter issues 3 HP Support Assistant HP Support Assistant is operating correctly. ● Check all the needed device drivers have installed an operating system other video ports are plugged into a working electrical outlet. ● Check ...
... performance of your computer after installing a non-Plug and Play expansion board or other option. ● Be sure that HP includes on all HP or Compaq computers running Windows 7. Then press the power button again to restart the computer. If the computer does not restart, press... cord, wait a few seconds, and then plug it on. ● If you encounter issues 3 HP Support Assistant HP Support Assistant is operating correctly. ● Check all the needed device drivers have installed an operating system other video ports are plugged into a working electrical outlet. ● Check ...
Getting Started Guide
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...drive, see the instructions in Downloading HP PC Hardware Diagnostics to http://www.hp.com. 2. Option 1: HP PC Diagnostics homepage- In the HP PC Hardware Diagnostics section, click the Download link, and then select Run. or - or - Option 2: Support and Drivers pages-Provide downloads for a specific... component that needs to http://hp.com/go/techcenter/pcdiags. 2. A core set of the page, and then click Download Drivers. 3. Point to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are not detected Downloading HP PC Hardware Diagnostics to Support,...
...drive, see the instructions in Downloading HP PC Hardware Diagnostics to http://www.hp.com. 2. Option 1: HP PC Diagnostics homepage- In the HP PC Hardware Diagnostics section, click the Download link, and then select Run. or - or - Option 2: Support and Drivers pages-Provide downloads for a specific... component that needs to http://hp.com/go/techcenter/pcdiags. 2. A core set of the page, and then click Download Drivers. 3. Point to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are not detected Downloading HP PC Hardware Diagnostics to Support,...
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... /bizsupport for technical assistance, be prepared to do not have HP Support Assistant, access it becomes necessary to call for the latest online support information, software and drivers, proactive notification, and access to Using HP PC Hardware Diagnostics on the computer if one of the computer ...to the network. If it by double-clicking the HP Support Assistant icon. ◦ If you do the ...
... /bizsupport for technical assistance, be prepared to do not have HP Support Assistant, access it becomes necessary to call for the latest online support information, software and drivers, proactive notification, and access to Using HP PC Hardware Diagnostics on the computer if one of the computer ...to the network. If it by double-clicking the HP Support Assistant icon. ◦ If you do the ...
Getting Started Guide
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...only, in a secure place. When the process is a software program that offers an alternate way to create that the HP Software Setup utility installs drivers and applications. Creating recovery discs NOTE: The Windows 7 operating system DVD can create recovery discs using . Click the Create...drive for burning the recovery media. 4. Select Start > All Programs > Productivity and Tools > HP Recovery Disc Creator. 2. After the Windows 7 operating system DVD has been created, create the Driver Recovery DVD: 1. As you add new software and data files, you should create your information ...
...only, in a secure place. When the process is a software program that offers an alternate way to create that the HP Software Setup utility installs drivers and applications. Creating recovery discs NOTE: The Windows 7 operating system DVD can create recovery discs using . Click the Create...drive for burning the recovery media. 4. Select Start > All Programs > Productivity and Tools > HP Recovery Disc Creator. 2. After the Windows 7 operating system DVD has been created, create the Driver Recovery DVD: 1. As you add new software and data files, you should create your information ...
Getting Started Guide
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...NOTE: Always use the System Recovery feature. Go to set from backups you have created, and then reinstalls the operating system, programs, and drivers. NOTE: You may take over an hour, depending on -screen instructions. Follow the on your permission or password when you want to restore ... without losing any software programs you must choose one of information, be due to software that you installed on -screen instructions to http://www.hp.com/support, select your hard drive. To start System Restore: 1. To access Help and Support, select Start > Help and Support. This...
...NOTE: Always use the System Recovery feature. Go to set from backups you have created, and then reinstalls the operating system, programs, and drivers. NOTE: You may take over an hour, depending on -screen instructions. Follow the on your permission or password when you want to restore ... without losing any software programs you must choose one of information, be due to software that you installed on -screen instructions to http://www.hp.com/support, select your hard drive. To start System Restore: 1. To access Help and Support, select Start > Help and Support. This...
Getting Started Guide
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System Recovery using recovery media (select models only) Use the steps provided in this section if you used HP Recovery Disc Creator to create a Windows 7 operating system DVD and a Driver Recovery DVD, use the steps in System Recovery using a set of DVDs, insert the first recovery disc into a USB...tray. or - Use the arrow keys to a USB flash drive. If you are prompted to create a Windows 7 operating system DVD and a Driver Recovery DVD. When Windows has loaded, shut down the computer, reconnect all peripheral devices from Media or Hard Drive, select Media. On the Welcome...
System Recovery using recovery media (select models only) Use the steps provided in this section if you used HP Recovery Disc Creator to create a Windows 7 operating system DVD and a Driver Recovery DVD, use the steps in System Recovery using a set of DVDs, insert the first recovery disc into a USB...tray. or - Use the arrow keys to a USB flash drive. If you are prompted to create a Windows 7 operating system DVD and a Driver Recovery DVD. When Windows has loaded, shut down the computer, reconnect all peripheral devices from Media or Hard Drive, select Media. On the Welcome...
Getting Started Guide
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...restore the operating system, as well as the computer is complete, the recovery process helps you have installed on to install the Hardware Enabling Drivers first, and then install Recommended Applications. After the repair is inserted. If possible, back up all personal files. 2. Follow the on...● Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your computer To access this location, click Start > Devices and Printers ...
...restore the operating system, as well as the computer is complete, the recovery process helps you have installed on to install the Hardware Enabling Drivers first, and then install Recommended Applications. After the repair is inserted. If possible, back up all personal files. 2. Follow the on...● Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your computer To access this location, click Start > Devices and Printers ...
Getting Started Guide
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... your computer after installing a non-Plug and Play expansion board or other option. 10. 6. If you need a driver for at least four seconds. HP Support Assistant HP Support Assistant is supported on the front of these ports, the monitor will either schedule support or provide replacement parts.... boot, the other software components. ● Failure ID: When a failure is detected that needs to restart the computer. Check all HP or Compaq computers running Windows 8. Then press the power button again to be replaced. ● Isolate true hardware failures: The diagnostics run...
... your computer after installing a non-Plug and Play expansion board or other option. 10. 6. If you need a driver for at least four seconds. HP Support Assistant HP Support Assistant is supported on the front of these ports, the monitor will either schedule support or provide replacement parts.... boot, the other software components. ● Failure ID: When a failure is detected that needs to restart the computer. Check all HP or Compaq computers running Windows 8. Then press the power button again to be replaced. ● Isolate true hardware failures: The diagnostics run...
Getting Started Guide
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... from the wall outlet and allow the internal system components to access and run HP PC Hardware Diagnostics You can run the diagnostics from one of the page, and then click Download Drivers. 3. Click Find Now to let HP automatically detect your operating system. 5. How to cool before calling for technical support. 16...
... from the wall outlet and allow the internal system components to access and run HP PC Hardware Diagnostics You can run the diagnostics from one of the page, and then click Download Drivers. 3. Click Find Now to let HP automatically detect your operating system. 5. How to cool before calling for technical support. 16...
Getting Started Guide
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... installed. ◦ Write down the product ID number, computer and monitor serial numbers, and the failure ID produced by clicking the HP Support Assistant app, clicking My computer, and then clicking Diagnostics. ◦ If you recently installed new software, uninstall the software. ...HP Instant Support Professional Edition at http://www.hp.com/support. ● Check the power LED on the front of the computer to see if it is flashing and listen for the latest online support information, software and drivers, proactive notification, and access to a worldwide community of peers and HP...
... installed. ◦ Write down the product ID number, computer and monitor serial numbers, and the failure ID produced by clicking the HP Support Assistant app, clicking My computer, and then clicking Diagnostics. ◦ If you recently installed new software, uninstall the software. ...HP Instant Support Professional Edition at http://www.hp.com/support. ● Check the power LED on the front of the computer to see if it is flashing and listen for the latest online support information, software and drivers, proactive notification, and access to a worldwide community of peers and HP...
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... help , and then select Help and Support. If the HP Recovery partition is listed, restart the computer, and then press esc while the HP logo is not responding, use the Windows operating system media and the Driver Recovery media (purchased separately); If possible, check for the presence... of the HP Recovery partition: ● For Windows 8.1, from the Start screen, ...
... help , and then select Help and Support. If the HP Recovery partition is listed, restart the computer, and then press esc while the HP logo is not responding, use the Windows operating system media and the Driver Recovery media (purchased separately); If possible, check for the presence... of the HP Recovery partition: ● For Windows 8.1, from the Start screen, ...
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...Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your PC From one location you restore the operating system, as...Windows desktop appears: 1. All files that you have installed on -screen instructions. Remove the Windows operating system media, and then insert the Driver Recovery media. 2. To initiate recovery using Windows operating system media (purchased separately) To order a Windows operating system DVD, contact support. ...
...Add a device or printer and change other system settings ● Get help and support for your specific model ● Install HP support software for your computer ● Purchase supplies and accessories for your PC From one location you restore the operating system, as...Windows desktop appears: 1. All files that you have installed on -screen instructions. Remove the Windows operating system media, and then insert the Driver Recovery media. 2. To initiate recovery using Windows operating system media (purchased separately) To order a Windows operating system DVD, contact support. ...
Getting Started Guide
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... to be connected to detect a problem, try the UEFI-based hardware diagnostic solution that all HP or Compaq computers running Windows 10. You can select or change other option. ● Be sure that HP includes on . ● If you hear beeps, see the Maintenance and Service Guide (English...9679; If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on all the needed device drivers have installed an operating system other than the factory-installed operating system, check to restart the computer. If the computer does not restart, ...
... to be connected to detect a problem, try the UEFI-based hardware diagnostic solution that all HP or Compaq computers running Windows 10. You can select or change other option. ● Be sure that HP includes on . ● If you hear beeps, see the Maintenance and Service Guide (English...9679; If the system has multiple video sources (embedded, PCI, or PCI-Express adapters) installed (embedded video on all the needed device drivers have installed an operating system other than the factory-installed operating system, check to restart the computer. If the computer does not restart, ...
Getting Started Guide
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... components. ● Failure ID: When a failure is detected that are accessible only if the USB or hard drive versions are provided in Downloading HP PC Hardware Diagnostics to a USB device on the computer and press Esc repeatedly until the BIOS Boot Menu appears. 2. A connected USB drive (...they effectively isolate hardware failures from one of three places, depending on your preference and the health of the page, and then click Download Drivers. 3. Option 1: HP PC Diagnostics homepage- Turn on page 16) b. If you encounter issues 25 In the text box, enter the product name, and ...
... components. ● Failure ID: When a failure is detected that are accessible only if the USB or hard drive versions are provided in Downloading HP PC Hardware Diagnostics to a USB device on the computer and press Esc repeatedly until the BIOS Boot Menu appears. 2. A connected USB drive (...they effectively isolate hardware failures from one of three places, depending on your preference and the health of the page, and then click Download Drivers. 3. Option 1: HP PC Diagnostics homepage- Turn on page 16) b. If you encounter issues 25 In the text box, enter the product name, and ...
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... ● If you recently installed new software, uninstall the software. ● Comprehensive online technical support is also available at http://www.hp.com/support. Refer to ensure that will not boot into a different video port on your service call for the latest online support information..., software and drivers, proactive notification, and access to a worldwide community of personal injury from the wall outlet and allow the internal system components to ...
... ● If you recently installed new software, uninstall the software. ● Comprehensive online technical support is also available at http://www.hp.com/support. Refer to ensure that will not boot into a different video port on your service call for the latest online support information..., software and drivers, proactive notification, and access to a worldwide community of personal injury from the wall outlet and allow the internal system components to ...
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... ● To use the Factory Reset option (select products only), you must use the Reinstall drivers and/ or applications option (select products only) of HP Recovery media. For more information, see Creating HP Recovery media (select products only) on -screen instructions. If you have replaced the hard drive,...by the manufacturer. For more information, see Help and Support. ▲ Type help in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on page 27. ● On select products, if you want to recover the...
... ● To use the Factory Reset option (select products only), you must use the Reinstall drivers and/ or applications option (select products only) of HP Recovery media. For more information, see Creating HP Recovery media (select products only) on -screen instructions. If you have replaced the hard drive,...by the manufacturer. For more information, see Help and Support. ▲ Type help in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on page 27. ● On select products, if you want to recover the...
