Owner's Manual
Page 4
...computer does not start up 24 The computer stops responding 24 A program stops responding 25 A program crashes repeatedly 25 A program is designed for an earlier Windows operating system . . . . . 25 A solid blue screen appears 25 Other software problems 26 Memory Problems 26 Mouse Problems 27 Network Problems 28 ... Problems 32 If the screen is blank 32 If the screen is difficult to read 33 3 Advanced Troubleshooting Diagnostic Lights 35 Dell Diagnostics 38 Dell Diagnostics Main Menu 38 Drivers 40 What Is a Driver 40 Identifying Drivers 40 Reinstalling Drivers 40 4 Contents
...computer does not start up 24 The computer stops responding 24 A program stops responding 25 A program crashes repeatedly 25 A program is designed for an earlier Windows operating system . . . . . 25 A solid blue screen appears 25 Other software problems 26 Memory Problems 26 Mouse Problems 27 Network Problems 28 ... Problems 32 If the screen is blank 32 If the screen is difficult to read 33 3 Advanced Troubleshooting Diagnostic Lights 35 Dell Diagnostics 38 Dell Diagnostics Main Menu 38 Drivers 40 What Is a Driver 40 Identifying Drivers 40 Reinstalling Drivers 40 4 Contents
Owner's Manual
Page 8
Computer documentation, details on the screen. 8 Finding Information dell.com. Certified drivers, patches, and software updates • How to use Windows XP • How to work with programs and files • How to personalize my desktop Windows Help and Support Center 1 Click the Start button and click Help... Label Find It Here Service Tag and Microsoft® Windows® License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service ...
Computer documentation, details on the screen. 8 Finding Information dell.com. Certified drivers, patches, and software updates • How to use Windows XP • How to work with programs and files • How to personalize my desktop Windows Help and Support Center 1 Click the Start button and click Help... Label Find It Here Service Tag and Microsoft® Windows® License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact technical support. • Enter the Express Service ...
Owner's Manual
Page 11
... printer clips (2) notches (2) parallel printer cable 4 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 5 Install the printer driver if necessary. Do not plug the network cable into the network adapter connector on the back of the network cable to a network...
... printer clips (2) notches (2) parallel printer cable 4 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. 5 Install the printer driver if necessary. Do not plug the network cable into the network adapter connector on the back of the network cable to a network...
Owner's Manual
Page 40
...controls a device such as the keyboard driver, come with your computer might not work correctly. 40 Advanced Troubleshooting Dell ships your operating system. • Connect or install a new device. Identifying Drivers If you install drivers obtained from other programs that use the ... the device icon. Many drivers, such as a printer, mouse, or keyboard. If you experience a problem with any device, identify whether the driver is next to see if any other sources, your Microsoft® Windows® operating system. A driver is needed. A driver acts like a translator between...
...controls a device such as the keyboard driver, come with your computer might not work correctly. 40 Advanced Troubleshooting Dell ships your operating system. • Connect or install a new device. Identifying Drivers If you install drivers obtained from other programs that use the ... the device icon. Many drivers, such as a printer, mouse, or keyboard. If you experience a problem with any device, identify whether the driver is next to see if any other sources, your Microsoft® Windows® operating system. A driver is needed. A driver acts like a translator between...
Owner's Manual
Page 41
... a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager. 6 Right-click the device for which you installed the new driver. Use System Restore as the first solution for restoring your computer to an earlier operating ... You can restore your operating system in the following ways: • Microsoft® Windows® XP System Restore returns your operating system and preserving data files. Using Windows XP Device Driver Rollback If a problem occurs on your hard drive, click the Start button and right...
... a Category, click Performance and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager. 6 Right-click the device for which you installed the new driver. Use System Restore as the first solution for restoring your computer to an earlier operating ... You can restore your operating system in the following ways: • Microsoft® Windows® XP System Restore returns your operating system and preserving data files. Using Windows XP Device Driver Rollback If a problem occurs on your hard drive, click the Start button and right...
Owner's Manual
Page 42
... undesirable operating state. NOTICE: Before you want to restore your computer. Using Microsoft Windows XP System Restore The Microsoft Windows XP operating system provides System Restore to allow you install a device driver, use it was in when you prefer. 42 Advanced Troubleshooting To access the...System Restore does not monitor your data files. The Select a Restore Point screen provides a calendar that allows you set your Dell™ computer to the Windows Classic view. Use the CD only if System Restore did not resolve your operating system problem. Creating a Restore Point 1 ...
... undesirable operating state. NOTICE: Before you want to restore your computer. Using Microsoft Windows XP System Restore The Microsoft Windows XP operating system provides System Restore to allow you install a device driver, use it was in when you prefer. 42 Advanced Troubleshooting To access the...System Restore does not monitor your data files. The Select a Restore Point screen provides a calendar that allows you set your Dell™ computer to the Windows Classic view. Use the CD only if System Restore did not resolve your operating system problem. Creating a Restore Point 1 ...
Owner's Manual
Page 43
..., you can undo the restoration. If possible, back up all computers. Advanced Troubleshooting 43 The Restoration Complete screen appears after you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is enabled: 1 Click the Start button and click ...any open programs. Do not alter, open, or delete any applications or drivers installed after System Restore finishes collecting data and then the computer restarts. 6 After the computer restarts, click OK. Use Dell PC Restore by Symantec is unchecked. Use PC Restore only if System Restore...
..., you can undo the restoration. If possible, back up all computers. Advanced Troubleshooting 43 The Restoration Complete screen appears after you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is enabled: 1 Click the Start button and click ...any open programs. Do not alter, open, or delete any applications or drivers installed after System Restore finishes collecting data and then the computer restarts. 6 After the computer restarts, click OK. Use Dell PC Restore by Symantec is unchecked. Use PC Restore only if System Restore...
Owner's Manual
Page 45
... all data files on your primary hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you need the following items: • Dell™ Operating System CD • Dell ResourceCD NOTE: The ResourceCD contains drivers that the partition was in Windows Explorer, click Properties, and verify that the additional disk space is...
... all data files on your primary hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you need the following items: • Dell™ Operating System CD • Dell ResourceCD NOTE: The ResourceCD contains drivers that the partition was in Windows Explorer, click Properties, and verify that the additional disk space is...
Owner's Manual
Page 116
... sound problems, 31 volume, 31 sound connectors line-in, 51 line-out, 51 speaker problems, 31 volume, 31 specifications, 79 support contacting Dell, 94 policy, 92 support website, 8 system board, 54 System Restore, 41-42 system setup, 82 entering, 83 options, 84 screens, ...T technical support policy, 92 troubleshooting Dell Diagnostics, 38 diagnostic lights, 35 Hardware Troubleshooter, 46 Help and Support Center, 8 restore to previous state, 41-42 tips, 19 U USB booting to devices, 88 connectors, 49, 51 W warranty information, 7 Windows XP Device Driver Rollback, 41 Hardware Troubleshooter, 46 ...
... sound problems, 31 volume, 31 sound connectors line-in, 51 line-out, 51 speaker problems, 31 volume, 31 specifications, 79 support contacting Dell, 94 policy, 92 support website, 8 system board, 54 System Restore, 41-42 system setup, 82 entering, 83 options, 84 screens, ...T technical support policy, 92 troubleshooting Dell Diagnostics, 38 diagnostic lights, 35 Hardware Troubleshooter, 46 Help and Support Center, 8 restore to previous state, 41-42 tips, 19 U USB booting to devices, 88 connectors, 49, 51 W warranty information, 7 Windows XP Device Driver Rollback, 41 Hardware Troubleshooter, 46 ...