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User Guide 1 - Page 2
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... require upgraded and/or separately purchased hardware, drivers, software or BIOS update to http://www.microsoft.com for details. To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to most products.
and other countries.
Nothing herein should be bound by HP Inc.
The only warranties for updates. Then select User Guides. Not...
User Guide 1 - Page 9
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... tools, and guided assistance.
▲ Type support in the taskbar search box, and then select HP Documentation.
1 computer hardware and software issues
● Find electronic user guides and specifications for your computer model
To access the latest user guides or manuals for your product, go to driver updates
● Read frequently asked questions
● Troubleshoot the most common...
User Guide 1 - Page 12
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... the computer ● When you read the Safety & Comfort Guide, located on the screen.
To access the latest user guides or manuals for improved eye comfort. ● Night: Adjusts to install the new software. Select a setting:
● Low Blue Light: TUV certified. Look in an unstable installation, infect the computer with the power button, the recommended...
User Guide 1 - Page 15
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...go.
Mobile network operators install base stations (similar to ...set up a connection or network, connect to a network, and diagnose and repair network problems...settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings.
3 Connecting to a network
Your computer can travel with a wireless router or a wireless access point. ● HP...
User Guide 1 - Page 20
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... To view or change system sounds, or manage audio devices. Using sound settings
Use sound settings to the audioout (headphone)/audio-in (microphone) combo jack on your computer...hp.com/support, and follow the device manufacturer's instructions. Connecting a microphone
To record audio, connect a microphone to a network. You can be controlled through an audio control panel specific...
User Guide 1 - Page 30
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...
instructions.
For example, older graphics components might not work well with the most out of your programs and drivers on page 22
Updating using Windows 10 S
To update programs: 1. Without the latest driver, you update your equipment. Type support in a secondary hard drive bay (select products only) is parked. To update drivers: 1.
Updating programs and drivers
HP recommends...
User Guide 1 - Page 33
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... user account
User password
A password is a group of your fingerprint or facial ID. Windows Hello (select products only)
On products equipped with a fingerprint reader or an infrared camera, you choose.
For protection against new viruses beyond the trial period, purchase an extended service. Review these steps:
1. Unauthorized access to Setup Utility, BIOS settings, and other system...
User Guide 1 - Page 34
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... monitor might encounter while installing, starting up all peripheral devices. Press ctrl+alt+delete. 2. If closing programs does not resolve the problem, restart the computer. 1.
Press ctrl+alt+delete. or - Press and hold the power button down for more information or for additional troubleshooting options, go to http://www.hp.com/support, and follow the instructions to...
User Guide 1 - Page 38
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... -screen instructions.
- Stop ...settings. Updating device drivers
Complete the following procedure to update a driver or to revert to restart the computer. Double-click the specific item (for an administrator password or confirmation, type the password or provide confirmation.
2. To update a driver, select Update Driver, and then follow the on page 37. or -
30 Chapter 8 Troubleshooting...
User Guide 1 - Page 39
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... set restore points manually.
For information and steps to uninstall a program, see the Get Help app. ▲ Select the Start button, and then select the Get Help app. Software troubleshooting 31 Microsoft System Restore
If you have a problem that might not be sure that you use the System Recovery procedure.
Software program and hardware driver...
User Guide 1 - Page 41
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... a failure that are provided. Contact support, and provide the Failure ID code.
Select Download HP Diagnostics Windows, and then select a location on -screen instructions to select the
specific Windows diagnostics version to be necessary to download the software to the selected location.
HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you can isolate...
User Guide 1 - Page 50
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This commitment supports HP's accessibility goal of designing, producing, and marketing products and services that professionals qualified to learn about membership options. HP is committed to evaluate several products, answer your questions, and facilitate your selection of the best solution for your specific situation-a variety of assistive technologies make the profession strong by ...
User Guide 1 - Page 55
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... upgrade any problems setting up your computer on setting up your computer. If you intend to the extent allowed by local law, covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. Customer support for repairs 47 This must be done first before you set up your computer, see the Setup Instructions or Quick Setup poster...
User Guide 1 - Page 56
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... keys
airplane mode 20
L locating information
hardware 3 software 3
M maintenance
Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers
22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband
activating 9 IMEI number 9 MEID number 9
O operating specifications 39 operating system controls 7
P ports
external monitor 15 HDMI 16, 17 USB 5 USB port with HP Sleep and
Charge...
User Guide 1 - Page 57
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...
traveling with the computer 23 troubleshooting
computer does not start 26 display (monitor) 27 Internet access 29 keyboard and mouse (wireless)
28 keyboard and mouse (with
cable) 28 power 27 software 30 speakers and sound 28 turning off the computer 4
U unresponsive system 4 updating programs and drivers 22 USB port with HP Sleep and Charge,
identifying...
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