User Guide
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... connected and the battery is charging. ● Blinking amber: The batter has an error. ● Off: The battery is off, charges most products such as a cell phone, camera, activity tracker, or smartwatch, and provides data transfer. - Right side 1 and - Right side Table 1-1 Right-side components and their descriptions Component (1) Volume button (2) Security cable slot (3) USB SuperSpeed port with HP Sleep and Charge (4) AC adapter and battery light (5) USB Type-C power connector and port Description Controls speaker volume...
... connected and the battery is charging. ● Blinking amber: The batter has an error. ● Off: The battery is off, charges most products such as a cell phone, camera, activity tracker, or smartwatch, and provides data transfer. - Right side 1 and - Right side Table 1-1 Right-side components and their descriptions Component (1) Volume button (2) Security cable slot (3) USB SuperSpeed port with HP Sleep and Charge (4) AC adapter and battery light (5) USB Type-C power connector and port Description Controls speaker volume...
User Guide
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... disabled. (4) microSD memory card reader Reads optional memory cards that has a USB Type-C connector, supplying power to the computer and, if needed, charging the computer battery. - Insert the card into the memory card reader, and then press in (microphone) Connects optional powered stereo speakers, headphones, combo jack earbuds, a headset, or a television audio cable. Left side Table 1-2 Left-side components and their descriptions Component Description (1) USB Type-C power connector and port Connects an AC adapter that enable you to store, manage, share, or access...
... disabled. (4) microSD memory card reader Reads optional memory cards that has a USB Type-C connector, supplying power to the computer and, if needed, charging the computer battery. - Insert the card into the memory card reader, and then press in (microphone) Connects optional powered stereo speakers, headphones, combo jack earbuds, a headset, or a television audio cable. Left side Table 1-2 Left-side components and their descriptions Component Description (1) USB Type-C power connector and port Connects an AC adapter that enable you to store, manage, share, or access...
User Guide
Page 22
... computer hard drive, including all accounts. A recovery reinstalls the operating system and software programs and restores the original factory settings. Before beginning the recovery process, you recover your computer. Resetting IMPORTANT: A factory reset erases all the information on your files on -screen instructions to an optional USB flash drive, SD memory card, or through Google DriveTM. Select Restart, and then sign in with your downloaded files. Recovering When your Chrome operating system (OS) isn't working...
... computer hard drive, including all accounts. A recovery reinstalls the operating system and software programs and restores the original factory settings. Before beginning the recovery process, you recover your computer. Resetting IMPORTANT: A factory reset erases all the information on your files on -screen instructions to an optional USB flash drive, SD memory card, or through Google DriveTM. Select Restart, and then sign in with your downloaded files. Recovering When your Chrome operating system (OS) isn't working...
User Guide
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... Internet access. Installing the Chromebook Recovery Utility The ChromebookTM Recovery Utility is complete. To create recovery media: 1. NOTE: You must also have administrative rights to the computer. ● Computer AC adapter. In the Apps window, select Recovery, and then select Get started. 4. Follow the on a computer with a capacity of the recovery media. Do not remove the USB flash drive or SD memory card until the computer turns off. Recovering the Chrome operating system To recover the Chrome operating...
... Internet access. Installing the Chromebook Recovery Utility The ChromebookTM Recovery Utility is complete. To create recovery media: 1. NOTE: You must also have administrative rights to the computer. ● Computer AC adapter. In the Apps window, select Recovery, and then select Get started. 4. Follow the on a computer with a capacity of the recovery media. Do not remove the USB flash drive or SD memory card until the computer turns off. Recovering the Chrome operating system To recover the Chrome operating...
User Guide
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... recover your USB flash drive or SD memory card to store other files. In the apps window, select Recovery. 3. After the recovery media is formatted for use a different USB flash drive or SD memory card. 4. Setting up your operating system. 18 Chapter 5 Backing up the computer, go to http://www.support.google.com. Use the steps in this section to close the Chromebook Recovery Utility, and then remove the USB flash drive or SD memory card. Select the USB flash drive or SD memory card...
... recover your USB flash drive or SD memory card to store other files. In the apps window, select Recovery. 3. After the recovery media is formatted for use a different USB flash drive or SD memory card. 4. Setting up your operating system. 18 Chapter 5 Backing up the computer, go to http://www.support.google.com. Use the steps in this section to close the Chromebook Recovery Utility, and then remove the USB flash drive or SD memory card. Select the USB flash drive or SD memory card...
User Guide
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...-Windows 8 Accessibility Options ● HP PC's-Windows 10 Accessibility Options ● HP Slate 7 Tablets-Enabling Accessibility Features on Your HP Tablet (Android 4.1/Jelly Bean) ● HP SlateBook PCs-Enabling Accessibility Features (Android 4.3,4.2/Jelly Bean) ● HP Chromebook PCs-Enabling Accessibility Features on your specific situation-a variety of assistive technologies make the profession strong by globally connecting individuals, students, and organizations to determine if they are easy on page 27. Assistive technology removes...
...-Windows 8 Accessibility Options ● HP PC's-Windows 10 Accessibility Options ● HP Slate 7 Tablets-Enabling Accessibility Features on Your HP Tablet (Android 4.1/Jelly Bean) ● HP SlateBook PCs-Enabling Accessibility Features (Android 4.3,4.2/Jelly Bean) ● HP Chromebook PCs-Enabling Accessibility Features on your specific situation-a variety of assistive technologies make the profession strong by globally connecting individuals, students, and organizations to determine if they are easy on page 27. Assistive technology removes...
User Guide
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... 10 regulatory 10 serial number 9 service 9 wireless certification 10 WLAN 10 lights AC adapter and battery 1, 2 camera 4 lights, power 3 lock screen, identifying 8 M microphone (audio-in) jack, identifying 2 microSD memory card reader, identifying 2 mute action key 8 N next window action key 8 O operating environment 21 P ports USB SuperSpeed port with HP Sleep and Charge 1 USB Type-C power connector and port 1, 2 power button, identifying 3 power connector, identifying 1, 2 power light, identifying 3 printing 15 product name and number, computer 9 R recovery media creating 17 erase 18...
... 10 regulatory 10 serial number 9 service 9 wireless certification 10 WLAN 10 lights AC adapter and battery 1, 2 camera 4 lights, power 3 lock screen, identifying 8 M microphone (audio-in) jack, identifying 2 microSD memory card reader, identifying 2 mute action key 8 N next window action key 8 O operating environment 21 P ports USB SuperSpeed port with HP Sleep and Charge 1 USB Type-C power connector and port 1, 2 power button, identifying 3 power connector, identifying 1, 2 power light, identifying 3 printing 15 product name and number, computer 9 R recovery media creating 17 erase 18...
User Guide
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... accessibility 26 S scrolling touch screen gesture 12 scrolling touchpad gesture 12 search key, identifying 7 Section 508 accessibility standards 25 security cable slot, identifying 1 serial number, computer 9 service labels, locating 9 slots, microSD memory card reader 2 speakers, identifying 5 standards and legislation, accessibility 25 support 19 swiping touch screen gesture 13 system recovery Chrome operating system 17 Chromebook Recovery Utility 17 recovery media 17 W wireless certification label 10 WLAN antennas, identifying 4 WLAN device 10 WLAN label 10 T tap gestures 11 touch screen...
... accessibility 26 S scrolling touch screen gesture 12 scrolling touchpad gesture 12 search key, identifying 7 Section 508 accessibility standards 25 security cable slot, identifying 1 serial number, computer 9 service labels, locating 9 slots, microSD memory card reader 2 speakers, identifying 5 standards and legislation, accessibility 25 support 19 swiping touch screen gesture 13 system recovery Chrome operating system 17 Chromebook Recovery Utility 17 recovery media 17 W wireless certification label 10 WLAN antennas, identifying 4 WLAN device 10 WLAN label 10 T tap gestures 11 touch screen...
Maintenance and Service Guide
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This document is intended for HP authorized service providers only. Maintenance and Service Guide HP Chromebook x360 14 G1 IMPORTANT!
This document is intended for HP authorized service providers only. Maintenance and Service Guide HP Chromebook x360 14 G1 IMPORTANT!
Maintenance and Service Guide
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... video HD Camera - typical brightness: 220 nits Memory Supports DDR4-2666, non-upgradeable, on-board system memory in antennas (M.2/PCIe) Intel Dual Band Wireless-AC 7265 802.11ac 2 × 2 Wi-Fi + Bluetooth® 4.2 Combo Adapter (non-vPro, nonUNII D1) Media card reader Supports SD/SDHC/SDXC up to UHS-104 Push-push insertion/removal 1 1 Product description Table 1-1 Product components and their descriptions Category Description Product Name HP Chromebook x360 14 G1...
... video HD Camera - typical brightness: 220 nits Memory Supports DDR4-2666, non-upgradeable, on-board system memory in antennas (M.2/PCIe) Intel Dual Band Wireless-AC 7265 802.11ac 2 × 2 Wi-Fi + Bluetooth® 4.2 Combo Adapter (non-vPro, nonUNII D1) Media card reader Supports SD/SDHC/SDXC up to UHS-104 Push-push insertion/removal 1 1 Product description Table 1-1 Product components and their descriptions Category Description Product Name HP Chromebook x360 14 G1...
Maintenance and Service Guide
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... USB Type-C USB 3.1 Gen 1 Type-A port Headphone/microphone combo jack Internal: USB 2.0 allocation; 1 for WLAN module, 1 for camera Keyboard/pointing devices Google® Assistant Keyboard Full-sized, textured, island-style, backlit keyboard TouchPad Multitouch gestures enabled Taps enabled as default Power requirements Supports a 3 cell, 60 Whr, long-life battery Supports a 45 W nPFC, USB Type-C Straight Type AC adapter 1 meter power cord (C5) Operating system Preinstalled: Google Chrome64® operating system Serviceability End user replaceable parts: AC adapter 2 Chapter...
... USB Type-C USB 3.1 Gen 1 Type-A port Headphone/microphone combo jack Internal: USB 2.0 allocation; 1 for WLAN module, 1 for camera Keyboard/pointing devices Google® Assistant Keyboard Full-sized, textured, island-style, backlit keyboard TouchPad Multitouch gestures enabled Taps enabled as default Power requirements Supports a 3 cell, 60 Whr, long-life battery Supports a 45 W nPFC, USB Type-C Straight Type AC adapter 1 meter power cord (C5) Operating system Preinstalled: Google Chrome64® operating system Serviceability End user replaceable parts: AC adapter 2 Chapter...
Maintenance and Service Guide
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... the HP Sleep and Charge computer is not charging. (5) USB Type-C power connector Connects an AC adapter that has a USB Type-C connector, providing DisplayPort output. This chapter provides details about your computer Your computer features top-rated components. Connects a display device that has a USB Type-C connector, supplying power to and port the computer and, if needed, charging the computer battery. - Right side 3 2 Getting to know your components, where they are located, and...
... the HP Sleep and Charge computer is not charging. (5) USB Type-C power connector Connects an AC adapter that has a USB Type-C connector, providing DisplayPort output. This chapter provides details about your computer Your computer features top-rated components. Connects a display device that has a USB Type-C connector, supplying power to and port the computer and, if needed, charging the computer battery. - Right side 3 2 Getting to know your components, where they are located, and...
Maintenance and Service Guide
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... the battery is charging. ● Blinking amber: The battery has an error. ● Off: The battery is firmly seated. Also connects an optional headset microphone. WARNING! Connects a USB device that has a USB Type-C connector, providing DisplayPort output. This jack combo jack does not support optional standalone microphones. Insert the card into the memory card reader, and then press in (microphone) television audio cable. To remove a card: ▲ Press in on the card, and then remove it is not charging. (3) Audio-out (headphone)/ Connects optional powered...
... the battery is charging. ● Blinking amber: The battery has an error. ● Off: The battery is firmly seated. Also connects an optional headset microphone. WARNING! Connects a USB device that has a USB Type-C connector, providing DisplayPort output. This jack combo jack does not support optional standalone microphones. Insert the card into the memory card reader, and then press in (microphone) television audio cable. To remove a card: ▲ Press in on the card, and then remove it is not charging. (3) Audio-out (headphone)/ Connects optional powered...
Maintenance and Service Guide
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... antenna cable labeled "1" connects to restore device functionality, and then contact technical support. Component replacement procedures 23 Disconnect the WLAN antenna cables (1) from the slot at an angle. Remove the Phillips M2.0 × 3.0 screw (2) that regulates wireless devices in your country or region. Remove the WLAN module (3) by the governmental agency that secures the WLAN module to prevent incorrect installation. WLAN module Table 5-3 WLAN module description and part number Description...
... antenna cable labeled "1" connects to restore device functionality, and then contact technical support. Component replacement procedures 23 Disconnect the WLAN antenna cables (1) from the slot at an angle. Remove the Phillips M2.0 × 3.0 screw (2) that regulates wireless devices in your country or region. Remove the WLAN module (3) by the governmental agency that secures the WLAN module to prevent incorrect installation. WLAN module Table 5-3 WLAN module description and part number Description...
Maintenance and Service Guide
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... page 22). 4. Remove the bottom cover (see WLAN module on page 20). 2. Disconnect the following component (if applicable) from the WLAN module (5) Keyboard cable (6) Backlight cable (7) TouchPad cable (8) I/O board cable 36 Chapter 5 Removal and replacement procedures for disassembly on page 23) Remove the system board: 1. Table 5-11 System board descriptions and part numbers Description System board equipped with an Intel Core i7-8650U processor, 16 GB of system memory, and 64...
... page 22). 4. Remove the bottom cover (see WLAN module on page 20). 2. Disconnect the following component (if applicable) from the WLAN module (5) Keyboard cable (6) Backlight cable (7) TouchPad cable (8) I/O board cable 36 Chapter 5 Removal and replacement procedures for disassembly on page 23) Remove the system board: 1. Table 5-11 System board descriptions and part numbers Description System board equipped with an Intel Core i7-8650U processor, 16 GB of system memory, and 64...
Maintenance and Service Guide
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... can perform a recovery. For detailed information about creating a backup, go to an optional USB flash drive or SD memory card or through Google Drive. IMPORTANT: Resetting permanently erases everything on your computer hard drive, including your computer. Under the Settings menu, click Advanced. 2. NOTE: The account you sign in with your user profile or settings. ● You have tried restarting your computer. Recovering When your Chrome operating system (OS...
... can perform a recovery. For detailed information about creating a backup, go to an optional USB flash drive or SD memory card or through Google Drive. IMPORTANT: Resetting permanently erases everything on your computer hard drive, including your computer. Under the Settings menu, click Advanced. 2. NOTE: The account you sign in with your user profile or settings. ● You have tried restarting your computer. Recovering When your Chrome operating system (OS...
Maintenance and Service Guide
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... -screen instructions to your computer using the recovery media you need the following: ● A USB flash drive or SD memory card with Internet access. The computer restarts, and the screen shows the "Chrome OS is complete. Turn on the computer, press and hold esc+f3, and then press the power button. NOTE: You must also have administrative rights to the computer. ● Computer AC adapter. To install the Chromebook Recovery Utility: ▲ Open...
... -screen instructions to your computer using the recovery media you need the following: ● A USB flash drive or SD memory card with Internet access. The computer restarts, and the screen shows the "Chrome OS is complete. Turn on the computer, press and hold esc+f3, and then press the power button. NOTE: You must also have administrative rights to the computer. ● Computer AC adapter. To install the Chromebook Recovery Utility: ▲ Open...
Maintenance and Service Guide
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... and hold the power button until the computer turns off. Use the steps in this section to erase the recovery media using a formatting tool provided by your USB flash drive or SD memory card to be formatted using the Chromebook Recovery Utility. 1. After the recovery media is complete" message displays, remove the recovery media. Do not disrupt the system recovery process after a reset or recovery After a reset or recovery is formatted for use a different USB flash drive or SD memory card. 4. After you recover your computer after...
... and hold the power button until the computer turns off. Use the steps in this section to erase the recovery media using a formatting tool provided by your USB flash drive or SD memory card to be formatted using the Chromebook Recovery Utility. 1. After the recovery media is complete" message displays, remove the recovery media. Do not disrupt the system recovery process after a reset or recovery After a reset or recovery is formatted for use a different USB flash drive or SD memory card. 4. After you recover your computer after...
Maintenance and Service Guide
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... 8 full screen 8 identifying 7 mute 8 next window 8 reload 8 volume down 8 volume up 8 audio, product description 1 audio-in (microphone) jack, identifying 4 audio-out (headphone) jack, identifying 4 B back action key 8 backing up 42 battery light 3, 4 removal 22 spare part number 13, 22 Bluetooth label 10 bottom cover, spare part numbers 13 brightness down action key 8 brightness up action key 8 buttons power 4 volume 3 C camera light, identifying 5 camera, identifying 5 cautions electrostatic discharge 16 Chromebook Recovery Utility, installing 43 components bottom 9 display 5 left side...
... 8 full screen 8 identifying 7 mute 8 next window 8 reload 8 volume down 8 volume up 8 audio, product description 1 audio-in (microphone) jack, identifying 4 audio-out (headphone) jack, identifying 4 B back action key 8 backing up 42 battery light 3, 4 removal 22 spare part number 13, 22 Bluetooth label 10 bottom cover, spare part numbers 13 brightness down action key 8 brightness up action key 8 buttons power 4 volume 3 C camera light, identifying 5 camera, identifying 5 cautions electrostatic discharge 16 Chromebook Recovery Utility, installing 43 components bottom 9 display 5 left side...
Maintenance and Service Guide
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... 1 microphone (audio-in) jack, identifying 4 microSD memory card reader, identifying 4 Miscellaneous Parts Kit, spare part number 14 model name 1 mute action key 8 N next window action key 8 O operating system, product description 2 P packaging guidelines 19 ports product description 2 USB SuperSpeed port with HP Sleep and Charge 3 USB Type-C power connector and port 3, 4 power button, identifying 4 power connector, identifying 3, 4 power cord requirements for all countries 46 requirements for specific countries and regions 47 set requirements 46 power light, identifying 5 power requirements...
... 1 microphone (audio-in) jack, identifying 4 microSD memory card reader, identifying 4 Miscellaneous Parts Kit, spare part number 14 model name 1 mute action key 8 N next window action key 8 O operating system, product description 2 P packaging guidelines 19 ports product description 2 USB SuperSpeed port with HP Sleep and Charge 3 USB Type-C power connector and port 3, 4 power button, identifying 4 power connector, identifying 3, 4 power cord requirements for all countries 46 requirements for specific countries and regions 47 set requirements 46 power light, identifying 5 power requirements...