HP Desktop Pro G2 Micro Support and Manuals
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User Guide 1 - Page 9
... on page 7.
● Recover factory settings
See Backing up -to-date information and help
● Upgrade or replace components of your computer
Setup Instructions or Quick Setup poster
- the Windows community
● Maintain your computer
HP Support Assistant maintains your computer on page 26. See Maintaining your computer performance and resolves problems quickly by using the...
User Guide 1 - Page 33
...updates Updates to your computer information.
‒ or - Review these steps:
1. Under Windows Hello, follow these features to Setup Utility, BIOS settings, and other system identification information
Administrator password... or user account
User password
A password is preinstalled on your computer can detect most viruses, remove them, and, in most cases, repair damage caused by swiping ...
User Guide 1 - Page 41
... to the selected location. Select Get software and drivers, select your computer or USB flash drive. The tool is generated. Installing HP PC Hardware Diagnostics Windows
To install HP PC Hardware Diagnostics Windows, follow these steps: ▲ Navigate to the folder on -screen instructions to select the
specific Windows diagnostics version to be necessary to download the...
User Guide 1 - Page 55
... problems setting up your system and turning it only after you set up your computer, see the Setup Instructions or Quick Setup poster or Getting to the extent allowed by local law, covered under the terms and conditions listed in the HP Worldwide Limited Warranty and Technical Support guide. This must be done first before you attempted to have parts replaced...
User Guide - Page 10
... to driver updates
● Read frequently asked questions
● Troubleshoot the most common
See Troubleshooting on page 28. To adjust your monitor to a comfortable viewing light, follow the instructions to find additional troubleshooting help
● Upgrade or replace components of your computer
● Connect to a TV (select products only)
For HP support, go to http://www.hp.com...
User Guide - Page 58
... to upgrade any problems setting up your computer, see the Setup Instructions or Quick Setup poster or Getting to know your computer on page 4. There are some limitations and exclusions to the warranty (as well as some important details), which are covered during the warranty period. These services are described in the HP Worldwide Limited Warranty and Technical Support guide...
Maintenance and Service Guide - Page 70
... two times. Cause Memory is installed incorrectly or is not recognized as part of the system. Replace DIMMs one at a time to resolve the resource conflict.
DIMM1 must be installed.
NOTE: DIMM1 or XMM1 must always be installed before DIMM2, and DIMM3 must be installed before attempting to deselect the automatic settings for specific problems.
3. To access Device Manager...
Maintenance and Service Guide - Page 71
... properly loaded.
Network driver does not detect network controller. Run Computer Setup and enable network controller.
2. Cause Network controller is not set up properly. Enable the... Solving network problems
Some common causes and solutions for network problems are listed in the operating system using Device Manager. Network controller is disabled.
Run Computer Setup and enable network...
Maintenance and Service Guide - Page 89
....
6.
Verify the correct ROM.
2. If the message disappears, there may be a problem with them. Reset the date and time under Control Panel (Computer Setup can take to resolve the error condition.
POST numeric codes and text messages
This section covers those POST errors that may be encountered during Power-On Self-Test (POST) or computer...
Maintenance and Service Guide - Page 91
... last boot (memory added or removed). have a hard drive firmware patch that the memory modules are installed correctly. If the error still persists, replace the system board. If the error persists, update to save the memory changes.
If this message persists, verify that will fix an
erroneous error message.)
Determine if hard drive is properly seated. Remove...
Maintenance and Service Guide - Page 96
... the other information on page 72 for HP Service and Support to provide a secure method to the computer. NOTE: You will be covered under the direction of the password function. If you that are established through the Computer Setup Utilities menu. 9 Password security and resetting CMOS
This computer supports security password features, which can be reset by powering...
Maintenance and Service Guide - Page 71
... Computer Setup to reconfigure or disable devices to deselect the automatic settings for the board and choose a basic configuration that came with the system to determine if you still cannot resolve the issue, contact Customer Support. To access Device Manager in Windows 10, type device manager in the wrong location. Solving hardware installation problems 63...
Maintenance and Service Guide - Page 72
... cable is supposed to the incorrect connector. Run Computer Setup and enable network controller.
2. NOTE: The network status light is securely attached to the correct connector.
64 Chapter 5 Troubleshooting without diagnostics Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for...
Maintenance and Service Guide - Page 97
... a way for HP Service and Support to provide a secure method to the computer. 9 Password security and resetting CMOS
This computer supports security password features, which can access all passwords by System Management Command. Back up the BIOS settings or save them in a safe place away from www.hp.com. When you can only be performed in Computer Setup or using...
Maintenance and Service Guide - Page 116
... 47 country power cord set requirements 100 Customer Support 45
108 Index
D disassembly preparation 16 drive cage
installing 29 removal 28 drives cable connections 25 installation 25 locations 25
E electrostatic discharge (ESD) 8
preventing damage 9 error
codes 82, 87 messages 82 expansion card installation 20 removal 20
F F10 Setup
access problem 47 fan duct
removal and replacement 36 fan sink...
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