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HP Desktop Pro Videos
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Popular HP Desktop Pro Manual Pages
User Guide 1 - Page 9
... user guides and specifications for your computer model
To access the latest user guides or manuals for your computer on page 26.
See Maintaining your product, go to http://www.hp.com/support.
● Get up your computer
Setup Instructions or Quick Setup poster
- or - or - Then select User Guides.
● Order parts and find additional troubleshooting help
● Upgrade or replace...
User Guide 1 - Page 33
... be entered to authorize access to add both a password and a 4-digit PIN, and then enroll your fingerprint or facial ID. Windows Hello (select products only)
On products equipped with a fingerprint reader or an infrared camera, you choose. To set up Windows Hello, follow the on-screen instructions to your computer information.
‒ or - Unauthorized access...
User Guide 1 - Page 41
... ID code. For more information, see Downloading HP PC Hardware Diagnostics UEFI to download and create the HP UEFI support environment because only .exe files are caused by product name or number, follow the on -screen instructions. - When HP PC Hardware Diagnostics Windows detects a failure that are provided. For assistance in . or - Select Get software and drivers, select...
User Guide 1 - Page 55
... are described in the HP Worldwide Limited Warranty and Technical Support guide. Customer support for repairs 47 These services are considered consumer replaceable.
After the security seal has been broken, your computer is then, to know your computer on setting up your new computer. For instructions on page 3. If you have two choices: ● Many parts are covered during the...
Maintenance and Service Guide - Page 10
... taskbar. You can reconfigure the connector at any time by model. If it is flashing red, there is a problem with the computer and it is on. NOTE: The Power On Light is normally white when the power is displaying a diagnostic code.
2 Chapter 1 Product features
Some models have a bezel blank covering the optical drive bay. Item...
Maintenance and Service Guide - Page 59
... away from the selected non-default device for specific Computer Setup options may vary depending on F9 & F12 (requires setup password to disable any PCI Express slot.
If you to set .)
Device Security
USB Security
Slot Security
Allows you lose or forget the password, the system board must be replaced. To prevent the computer from becoming permanently...
Maintenance and Service Guide - Page 60
... off instead of the processor.
Clear TPM
Select to reset the TPM to enable the TPM. Secure Boot Configuration CAUTION: Changing the default setting of the secure boot signature databases and the platform key (PK) that do not support Secure Boot may prevent the system from an operating system installed on .
CAUTION: Clearing the...
Maintenance and Service Guide - Page 75
...set properly. Blurry video or requested resolution cannot be loaded.
Cause
Solution
Monitor without energy saver capabilities is in the upgrade kit. Cause
Solution
If the graphics controller was upgraded, the correct graphics drivers Install the video drivers...the monitor for instructions. Replace the graphics card.
Solving display problems 67
saver features enabled.
...
Maintenance and Service Guide - Page 83
...cannot resolve the issue, contact Customer Support. NOTE: DIMM1 or XMM1 must always be installed before DIMM4
3.
To access Device ...installed. Replace the system board. Solving network problems
Some common causes and solutions for the correct driver or obtain the latest driver from the list of debugging the network cabling. Cause Network controller is bad. Solution
1. Run Computer Setup...
Maintenance and Service Guide - Page 84
... an authorized service provider. Make sure the correct network client and protocol is disabled.
1.
Network status link light never flashes. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for this computer. Network controller is installed. Network driver is not set up properly...
Maintenance and Service Guide - Page 90
... problems with devices connected to the front panel, refer to the computer does not work.
1. Cause
Solution
Device is connected to a live outlet.
The cable from the device to the common causes and solutions listed in the following table. Replace the device. 2. USB ports on the computer are set to Enabled in Computer Setup...
Maintenance and Service Guide - Page 93
... system board. Replace the system board.
1. 7 POST error messages and diagnostic front panel LEDs and audible codes
This appendix lists the error codes, error messages, and the various indicator light and audible sequences that you may encounter during Power-On Self-Test (POST) or computer restart, the probable source of the problem, and steps you can also...
Maintenance and Service Guide - Page 100
... are set, the setup password can damage the electronic components of any other information on password. When both passwords, only the setup password will reset CMOS values to the system board even when the unit is inaccessible and can gain access to the information on the computer by resetting the password jumper.
This computer supports two security password features that password...
Maintenance and Service Guide - Page 112
...installed on -screen instructions...problem that contains a copy of information, be prompted by taking a screen shot of your country or region, and follow the on your permission or password when you want to restore the system to http://www.hp.com/support, select your
settings...set ...set up your preferences. ● When backing up all data files that you installed on -screen instructions...
Maintenance and Service Guide - Page 125
... 92
power-on 92 setup 92 passwords 93 POST error messages 85 power cord set requirements country specific 112 power problems 61 power supply fan 12 illustrated 6 operating voltage range 115 removal and replacement 38 Power-On password 93 power-on password 92 printer problems 71 problems audio 69 CD-ROM or DVD 79 Computer Setup 57 F10 Setup 57 flash drive 81...
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