User Guide 1
Page 9
... use the Windows® operating Get Help app: system ▲ Select the Start button, and then select the Get Help app. ● Find Windows password information ● Find links to http://www.hp.com/support/consumer-forum. computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support...
... use the Windows® operating Get Help app: system ▲ Select the Start button, and then select the Get Help app. ● Find Windows password information ● Find links to http://www.hp.com/support/consumer-forum. computer hardware and software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support...
User Guide 1
Page 11
... or DVD drive. ● The power supply is installed on your computer: ▲ Right-click the Start button, and then select Apps and Features. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to http://www.hp.com/ergo. 1. Setting up your computer. To reduce the risk of serious injury read the Safety & Comfort Guide...
... or DVD drive. ● The power supply is installed on your computer: ▲ Right-click the Start button, and then select Apps and Features. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to http://www.hp.com/ergo. 1. Setting up your computer. To reduce the risk of serious injury read the Safety & Comfort Guide...
User Guide 1
Page 12
.... To access the latest user guides or manuals for your product, go to http://www.hp.com/support, and follow the steps below. 1. Installing copied software could result in the computer box for computer users. HP computers provide a setting to reduce blue light output and create a more relaxing and less stimulating image while you are connecting an external hardware device that does not connect to a USB or video port or to...
.... To access the latest user guides or manuals for your product, go to http://www.hp.com/support, and follow the steps below. 1. Installing copied software could result in the computer box for computer users. HP computers provide a setting to reduce blue light output and create a more relaxing and less stimulating image while you are connecting an external hardware device that does not connect to a USB or video port or to...
User Guide 1
Page 15
.... Connecting to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings. This chapter will help you to set up a connection or network, connect to a wireless network 7 Connecting to that world. Using the wireless controls You can explore the globe and access...
.... Connecting to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings. This chapter will help you to set up a connection or network, connect to a wireless network 7 Connecting to that world. Using the wireless controls You can explore the globe and access...
User Guide 1
Page 16
... connect to a network Under the Change your network settings section, select Network and Sharing Center. 3. Select Set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service. NOTE: The functional range (how far your wireless signals travel) depends on . 2. Connecting to a WLAN NOTE: When you are setting up Internet access in your home, you may be out of range of a wireless router or access...
... connect to a network Under the Change your network settings section, select Network and Sharing Center. 3. Select Set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service. NOTE: The functional range (how far your wireless signals travel) depends on . 2. Connecting to a WLAN NOTE: When you are setting up Internet access in your home, you may be out of range of a wireless router or access...
User Guide 1
Page 18
... enabled. 3. Some devices may have additional requirements; Connecting to a wired network-LAN (select products only) Use a LAN connection if you want to connect the computer directly to a router in the list, be sure that Bluetooth on that the code on . To connect the network cable, follow the on-screen instructions. NOTE: If your device does not appear in your home (instead of working wirelessly), or if you must establish a Bluetooth connection. 1. Connecting...
... enabled. 3. Some devices may have additional requirements; Connecting to a wired network-LAN (select products only) Use a LAN connection if you want to connect the computer directly to a router in the list, be sure that Bluetooth on that the code on . To connect the network cable, follow the on-screen instructions. NOTE: If your device does not appear in your home (instead of working wirelessly), or if you must establish a Bluetooth connection. 1. Connecting...
User Guide 1
Page 20
.... To access this document: ▲ Type HP Documentation in a setting free of the video ports on your system. Your computer may include advanced audio features that enables you are called headsets. To enhance your sound system. Using sound settings Use sound settings to the audioout (headphone)/audio-in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. Using video Your computer is connected to the correct port on your USB Type-C features...
.... To access this document: ▲ Type HP Documentation in a setting free of the video ports on your system. Your computer may include advanced audio features that enables you are called headsets. To enhance your sound system. Using sound settings Use sound settings to the audioout (headphone)/audio-in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. Using video Your computer is connected to the correct port on your USB Type-C features...
User Guide 1
Page 27
... gestures (select products only) 19 Select Hardware and Sound. To use action keys and hot keys to the previous screen. Using touch gestures (select products only) You can navigate the computer screen in the taskbar search box, and then select Control Panel. Type control panel in the following keys. Using the action keys or hot keys You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options.
... gestures (select products only) 19 Select Hardware and Sound. To use action keys and hot keys to the previous screen. Using touch gestures (select products only) You can navigate the computer screen in the taskbar search box, and then select Control Panel. Type control panel in the following keys. Using the action keys or hot keys You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options.
User Guide 1
Page 28
..., a DVD, or a BD. Decreases speaker volume incrementally while you hold down the key. Turns the airplane mode and wireless feature on the computer. Switches the screen image between display devices connected to get help in Windows 10" webpage. Press the key repeatedly to adjust the brightness from the computer display to the monitor display to your previous setting each time you hold down the key. NOTE: A wireless network must be set up...
..., a DVD, or a BD. Decreases speaker volume incrementally while you hold down the key. Turns the airplane mode and wireless feature on the computer. Switches the screen image between display devices connected to get help in Windows 10" webpage. Press the key repeatedly to adjust the brightness from the computer display to the monitor display to your previous setting each time you hold down the key. NOTE: A wireless network must be set up...
User Guide 1
Page 30
... a new driver, access the device manufacturer's website and follow the on-screen instructions. For example, older graphics components might not work well with the most out of water and mild soap 22 Chapter 6 Maintaining your programs and drivers on a regular basis. Type support in the taskbar search box, and then select Windows Update settings. 2. Select your computer. Select Check for updates and messages. 3. Select Start, and...
... a new driver, access the device manufacturer's website and follow the on-screen instructions. For example, older graphics components might not work well with the most out of water and mild soap 22 Chapter 6 Maintaining your programs and drivers on a regular basis. Type support in the taskbar search box, and then select Windows Update settings. 2. Select your computer. Select Check for updates and messages. 3. Select Start, and...
User Guide 1
Page 33
..., remove them, and, in most cases, repair damage caused by swiping your finger or looking at the camera. Computer security features Table 7-1 Computer risks and security features Computer risk Computer feature Unauthorized use Windows Hello to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that is preinstalled on -screen instructions to the Windows operating system...
..., remove them, and, in most cases, repair damage caused by swiping your finger or looking at the camera. Computer security features Table 7-1 Computer risks and security features Computer risk Computer feature Unauthorized use Windows Hello to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that is preinstalled on -screen instructions to the Windows operating system...
User Guide 1
Page 36
... mouse button to an open programs. 4. Replace the nonpowered speakers with powered speakers. mouse movement 2. Type control panel in the selected program (ctrl+s is the keyboard shortcut for normal use, and within range of inactivity. Disconnect and reconnect the keyboard to the back of the computer. (Additional audio jacks are using the wireless keyboard or wireless mouse within 30 cm (12 inches) during initial setup or for multiple-channel speakers.) Detached nonpowered speakers (speakers...
... mouse button to an open programs. 4. Replace the nonpowered speakers with powered speakers. mouse movement 2. Type control panel in the selected program (ctrl+s is the keyboard shortcut for normal use, and within range of inactivity. Disconnect and reconnect the keyboard to the back of the computer. (Additional audio jacks are using the wireless keyboard or wireless mouse within 30 cm (12 inches) during initial setup or for multiple-channel speakers.) Detached nonpowered speakers (speakers...
User Guide 1
Page 37
... Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). To resume from Sleep mode, press the Sleep button (select products only), or press esc. Run the wireless setup wizard. 1. Select Network and Internet, and then select Network and Sharing Center. 2. Turn off your system has an external antenna, try moving the antenna to open the wizard, and then follow the on-screen instructions...
... Network and Sharing Center window, select Set up modem and an Ethernet network adapter (also called a network interface card, or NIC). To resume from Sleep mode, press the Sleep button (select products only), or press esc. Run the wireless setup wizard. 1. Select Network and Internet, and then select Network and Sharing Center. 2. Turn off your system has an external antenna, try moving the antenna to open the wizard, and then follow the on-screen instructions...
User Guide 1
Page 38
... software program or hardware driver. Type file explorer in the taskbar search box, and then select Device Manager. 2. From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b). 4. Type msconfig in use before the software was installed. Select the startup items that was in this table. ● Restore your problem. 1. Select the Startup tab, and then select Open Task Manager. 4. Disable nonessential graphics capabilities. 1. See Backing up, restoring...
... software program or hardware driver. Type file explorer in the taskbar search box, and then select Device Manager. 2. From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b). 4. Type msconfig in use before the software was installed. Select the startup items that was in this table. ● Restore your problem. 1. Select the Startup tab, and then select Open Task Manager. 4. Disable nonessential graphics capabilities. 1. See Backing up, restoring...
User Guide 1
Page 40
... must download and install it from HP Help and Support or HP Support Assistant. 1. Select the Start button, and then select HP Help and Support. Select HP PC Hardware Diagnostics Windows. - or - To access HP PC Hardware Diagnostics Windows from HP Help and Support: a. Select Diagnostics, and then select HP PC Hardware Diagnostics Windows. 2. When the tool opens, select the type of the following options: ● A Failure ID link is installed, follow the on your computer, first you need to access it . NOTE: If you must use a Windows...
... must download and install it from HP Help and Support or HP Support Assistant. 1. Select the Start button, and then select HP Help and Support. Select HP PC Hardware Diagnostics Windows. - or - To access HP PC Hardware Diagnostics Windows from HP Help and Support: a. Select Diagnostics, and then select HP PC Hardware Diagnostics Windows. 2. When the tool opens, select the type of the following options: ● A Failure ID link is installed, follow the on your computer, first you need to access it . NOTE: If you must use a Windows...
User Guide 1
Page 41
... the on-screen instructions to select the specific Windows diagnostics version to be necessary to download the software to determine whether the computer hardware is generated. The tool is downloaded to download and create the HP UEFI support environment because only .exe files are caused by using the product name or number. Service Center page displays, with your computer or a USB flash drive. Contact support, and provide the Failure ID code. Using HP PC Hardware Diagnostics UEFI 33...
... the on-screen instructions to select the specific Windows diagnostics version to be necessary to download the software to determine whether the computer hardware is generated. The tool is downloaded to download and create the HP UEFI support environment because only .exe files are caused by using the product name or number. Service Center page displays, with your computer or a USB flash drive. Contact support, and provide the Failure ID code. Using HP PC Hardware Diagnostics UEFI 33...
User Guide 1
Page 45
... creating recovery media Using Windows tools IMPORTANT: Windows is disabled by default. Enter the task you to perform. To download the tool: ▲ Go to access the Get Help app. NOTE: You must be connected to the Internet to the Microsoft Store and search for HP Cloud Recovery, and then select "HP PCs - Backing up personal information and create system restore points and recovery media. 10 Backing up, restoring, and...
... creating recovery media Using Windows tools IMPORTANT: Windows is disabled by default. Enter the task you to perform. To download the tool: ▲ Go to access the Get Help app. NOTE: You must be connected to the Internet to the Microsoft Store and search for HP Cloud Recovery, and then select "HP PCs - Backing up personal information and create system restore points and recovery media. 10 Backing up, restoring, and...
User Guide 1
Page 55
... you have parts replaced, you attempted to upgrade any problems setting up your system. Before upgrading your hardware If you set up your system and turning it only after you intend to upgrade your new computer. If you have any of your computer needs to be available in the HP Worldwide Limited Warranty and Technical Support. By breaking the security seal on , immediately contact HP support using the...
... you have parts replaced, you attempted to upgrade any problems setting up your system. Before upgrading your hardware If you set up your system and turning it only after you intend to upgrade your new computer. If you have any of your computer needs to be available in the HP Worldwide Limited Warranty and Technical Support. By breaking the security seal on , immediately contact HP support using the...
User Guide 1
Page 56
... 34 starting 34 using 33 HP PC Hardware Diagnostics Windows downloading 32 installing 33 using 11 caring for your computer 22 cleaning your computer 22 computer security features 25 troubleshooting 26 connecting to a network 7 connecting to a wireless network 7 connecting to a WLAN 8 connecting to LAN 10 corporate WLAN connection 8 customer support, accessibility 45 D data transfer 18 Disk Cleanup software 21 Disk Defragmenter software 21 DisplayPort, identifying USB Type- Index A accessibility 41 accessibility needs assessment 42 action keys 19 keyboard backlight 20 airplane mode...
... 34 starting 34 using 33 HP PC Hardware Diagnostics Windows downloading 32 installing 33 using 11 caring for your computer 22 cleaning your computer 22 computer security features 25 troubleshooting 26 connecting to a network 7 connecting to a wireless network 7 connecting to a WLAN 8 connecting to LAN 10 corporate WLAN connection 8 customer support, accessibility 45 D data transfer 18 Disk Cleanup software 21 Disk Defragmenter software 21 DisplayPort, identifying USB Type- Index A accessibility 41 accessibility needs assessment 42 action keys 19 keyboard backlight 20 airplane mode...
User Guide 1
Page 57
... 13 USB Type-C Thunderbolt 14 USB Type-C Thunderbolt port with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting 8 corporate WLAN connection 8 functional range 8 public WLAN connection 8 WWAN device 9 Index...
... 13 USB Type-C Thunderbolt 14 USB Type-C Thunderbolt port with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 operating system 7 wireless light 7 wireless network (WLAN) connecting 8 corporate WLAN connection 8 functional range 8 public WLAN connection 8 WWAN device 9 Index...