User Guide
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... only 2 Restoring monitor brightness to factory default (select products only 3 Getting information ...3 2 Getting to know your computer...5 Locating hardware ...5 Locating software...5 Setting up your computer...5 Identifying USB ports...6 Shutting down (turning off) the computer...8 3 Connecting to a network ...9 Connecting to a wireless network ...9 Using the wireless controls ...9 Airplane mode key...9 Operating system controls ...9 Connecting to a WLAN ...10 Using HP Mobile Broadband (select products only 10 Using GPS (select products only)...11 Using Bluetooth wireless devices (select...
... only 2 Restoring monitor brightness to factory default (select products only 3 Getting information ...3 2 Getting to know your computer...5 Locating hardware ...5 Locating software...5 Setting up your computer...5 Identifying USB ports...6 Shutting down (turning off) the computer...8 3 Connecting to a network ...9 Connecting to a wireless network ...9 Using the wireless controls ...9 Airplane mode key...9 Operating system controls ...9 Connecting to a WLAN ...10 Using HP Mobile Broadband (select products only 10 Using GPS (select products only)...11 Using Bluetooth wireless devices (select...
User Guide
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Connecting video devices using an HDMI cable (select products only 17 Connecting a high-definition TV or monitor using HDMI 17 Setting up HDMI audio ...18 Turn on HDMI audio ...18 Return audio to computer speakers...18 Connecting digital display devices using a Dual-Mode DisplayPort cable (select products only 19 Discovering and connecting to Miracast-compatible wireless displays (select products only 20 Using data transfer ...20 Connecting devices to a USB Type-C port (select products only 20 5 Navigating the screen ...21 Using touch gestures (select products only)...21 Using the...
Connecting video devices using an HDMI cable (select products only 17 Connecting a high-definition TV or monitor using HDMI 17 Setting up HDMI audio ...18 Turn on HDMI audio ...18 Return audio to computer speakers...18 Connecting digital display devices using a Dual-Mode DisplayPort cable (select products only 19 Discovering and connecting to Miracast-compatible wireless displays (select products only 20 Using data transfer ...20 Connecting devices to a USB Type-C port (select products only 20 5 Navigating the screen ...21 Using touch gestures (select products only)...21 Using the...
User Guide
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..., and more, use the Windows® operating Get Help app: system ■ ● Find Windows password information Select the Start button, select All apps, and then select the Get Help app. ● Find links to http://www.hp.com/support, and follow the next steps. 1. To restore the default brightness setting, follow the instructions to find additional troubleshooting help For HP support, go to driver updates ● Read...
..., and more, use the Windows® operating Get Help app: system ■ ● Find Windows password information Select the Start button, select All apps, and then select the Get Help app. ● Find links to http://www.hp.com/support, and follow the next steps. 1. To restore the default brightness setting, follow the instructions to find additional troubleshooting help For HP support, go to driver updates ● Read...
User Guide
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... in Sleep mode. USB Type-C SuperSpeed port and DisplayPort connector Connects a USB device, provides high-speed data transfer, and (for select products) charges small devices (such as a smartphone) when the computer is on or in Sleep mode. NOTE: Use a standard USB Type-C charging cable or cable adapter (purchased separately) when charging a small external device. - Connects a DisplayPort device that has a USB Type-C connector, providing DisplayPort™ output. Connects a display device that has a USB Type-C connector, providing display output. and - Connects a USB device...
... in Sleep mode. USB Type-C SuperSpeed port and DisplayPort connector Connects a USB device, provides high-speed data transfer, and (for select products) charges small devices (such as a smartphone) when the computer is on or in Sleep mode. NOTE: Use a standard USB Type-C charging cable or cable adapter (purchased separately) when charging a small external device. - Connects a DisplayPort device that has a USB Type-C connector, providing DisplayPort™ output. Connects a display device that has a USB Type-C connector, providing display output. and - Connects a USB device...
User Guide
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... the factory. Operating system controls The Network and Sharing Center allows you go. This chapter helps you wireless connectivity over a wireless wide area network (WWAN), a much larger area. The WLAN device in corporate offices, your computer communicates with one or two wireless lights. The wireless light indicates the overall power state of your wireless devices, not the status of websites by using one or more features. ● Airplane mode key...
... the factory. Operating system controls The Network and Sharing Center allows you go. This chapter helps you wireless connectivity over a wireless wide area network (WWAN), a much larger area. The WLAN device in corporate offices, your computer communicates with one or two wireless lights. The wireless light indicates the overall power state of your wireless devices, not the status of websites by using one or more features. ● Airplane mode key...
User Guide
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... set up internet access in support for mobile broadband service. Enter the code, and then select Next to a network NOTE: If no WLANs are listed, you must first set up a new connection or network. On the taskbar, select the network status icon, and then select Network & Internet settings. 2. Select Set up the modem, install a network cable to your wireless signals travel) depends on the back of a wireless router or access point. Your new computer, when used...
... set up internet access in support for mobile broadband service. Enter the code, and then select Next to a network NOTE: If no WLANs are listed, you must first set up a new connection or network. On the taskbar, select the network status icon, and then select Network & Internet settings. 2. Select Set up the modem, install a network cable to your wireless signals travel) depends on the back of a wireless router or access point. Your new computer, when used...
User Guide
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... select a setting. Select your device from the list, and then follow the on-screen instructions to verify that traditionally link electronic devices. ● Computers (desktop, notebook) ● Phones (cellular, cordless, smartphone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse ● External keyboard Connecting Bluetooth devices Before you , such as a personal identification number (PIN), as well as network information. 2. Some mobile network operators require the use a Bluetooth device, you are adding, follow...
... select a setting. Select your device from the list, and then follow the on-screen instructions to verify that traditionally link electronic devices. ● Computers (desktop, notebook) ● Phones (cellular, cordless, smartphone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse ● External keyboard Connecting Bluetooth devices Before you , such as a personal identification number (PIN), as well as network information. 2. Some mobile network operators require the use a Bluetooth device, you are adding, follow...
User Guide
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... the screen image on the external device only. Follow the device manufacturer's instructions. Select the Start button, select Settings, and then select System. Connect the other end of the cable to the USB SuperSpeed port and DisplayPort connector on the computer. 2. For information about using a USB Type-C cable (select products only) To see video or high-resolution display output on an external DisplayPort device, connect the DisplayPort device according to your computer, you need a USB Type-C cable, purchased...
... the screen image on the external device only. Follow the device manufacturer's instructions. Select the Start button, select Settings, and then select System. Connect the other end of the cable to the USB SuperSpeed port and DisplayPort connector on the computer. 2. For information about using a USB Type-C cable (select products only) To see video or high-resolution display output on an external DisplayPort device, connect the DisplayPort device according to your computer, you need a USB Type-C cable, purchased...
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... the Start button, select Settings, and then select System. Connecting a Thunderbolt device using a VGA cable (select products only) To see video or high-resolution display output on an external Thunderbolt™ device, connect the Thunderbolt device according to the instructions. Each time you choose the Extend option, increase the screen resolution of the cable to the computer's VGA port. Connecting video devices by using a USB Type-C cable (select products only) To see the computer screen image on an external VGA monitor or...
... the Start button, select Settings, and then select System. Connecting a Thunderbolt device using a VGA cable (select products only) To see video or high-resolution display output on an external Thunderbolt™ device, connect the Thunderbolt device according to the instructions. Each time you choose the Extend option, increase the screen resolution of the cable to the computer's VGA port. Connecting video devices by using a USB Type-C cable (select products only) To see the computer screen image on an external VGA monitor or...
User Guide
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... models have special action keys or hot key functions on the function keys at the top of your keyboard might be different from an open app or the Windows desktop. TIP: The Windows key on the keyboard model, your keyboard might support the keys that are described in this section. Using the action keys or hot keys You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options...
... models have special action keys or hot key functions on the function keys at the top of your keyboard might be different from an open app or the Windows desktop. TIP: The Windows key on the keyboard model, your keyboard might support the keys that are described in this section. Using the action keys or hot keys You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options...
User Guide
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... and the monitor. Press the key repeatedly to adjust the brightness from high (when you can adjust the brightness of an audio CD, a DVD, or a BD. To conserve battery power, turn off . Stops audio or video playback of inactivity. NOTE: A wireless network must be set up before a wireless connection is connected to the computer, repeatedly pressing this feature. Switches the screen image between display devices connected to as the wireless button. After you...
... and the monitor. Press the key repeatedly to adjust the brightness from high (when you can adjust the brightness of an audio CD, a DVD, or a BD. To conserve battery power, turn off . Stops audio or video playback of inactivity. NOTE: A wireless network must be set up before a wireless connection is connected to the computer, repeatedly pressing this feature. Switches the screen image between display devices connected to as the wireless button. After you...
User Guide
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...; Updating drivers only on the computer changes color to your equipment. Without the latest driver, you can resolve issues and bring new features and options to show that you update your operating system, you do not get the most recent gaming software. The Software and Drivers window opens, and Windows checks for these drives. Identifying HP 3D DriveGuard status The hard drive light on page 24 Updating both programs and drivers Use...
...; Updating drivers only on the computer changes color to your equipment. Without the latest driver, you can resolve issues and bring new features and options to show that you update your operating system, you do not get the most recent gaming software. The Software and Drivers window opens, and Windows checks for these drives. Identifying HP 3D DriveGuard status The hard drive light on page 24 Updating both programs and drivers Use...
User Guide
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... the Network and Sharing Center window, select Set up , restoring, and recovering on page 44. Table 8-8 Software symptoms and solutions Symptom To resolve general software problems, try moving the computer. If your internet connection type. Software troubleshooting If you are using the proper cables for your system has an external antenna, try these methods: Possible solution ● Turn the computer off completely, and then turn it on -screen instructions. Select Troubleshoot problems...
... the Network and Sharing Center window, select Set up , restoring, and recovering on page 44. Table 8-8 Software symptoms and solutions Symptom To resolve general software problems, try moving the computer. If your internet connection type. Software troubleshooting If you are using the proper cables for your system has an external antenna, try these methods: Possible solution ● Turn the computer off completely, and then turn it on -screen instructions. Select Troubleshoot problems...
User Guide
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... example, DVD/CD-ROM drives). 3. Updating device drivers 5. To revert to an earlier version of a driver, select Roll Back Driver, and then follow the on-screen instructions. - For more information and steps, see the Get Help app. ■ Select the Start button, select All apps and then select the Get Help app. 36 Chapter 8 Troubleshooting Select the startup items that you have installed on -screen instructions. NOTE...
... example, DVD/CD-ROM drives). 3. Updating device drivers 5. To revert to an earlier version of a driver, select Roll Back Driver, and then follow the on-screen instructions. - For more information and steps, see the Get Help app. ■ Select the Start button, select All apps and then select the Get Help app. 36 Chapter 8 Troubleshooting Select the startup items that you have installed on -screen instructions. NOTE...
User Guide
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... keyboard, mouse, or audio and video palette, you must download and install it to the EAS page, where you can receive a failure ID. ■ You have several options after you to run diagnostic tests to determine whether the computer hardware is generated for select products only) Remote HP PC Hardware Diagnostics UEFI, a firmware feature. Select the Search icon in the taskbar, type support in the taskbar. 38 Chapter 9 Using HP PC Hardware Diagnostics To download HP PC Hardware Diagnostics Windows, see Downloading HP PC Hardware Diagnostics Windows...
... keyboard, mouse, or audio and video palette, you must download and install it to the EAS page, where you can receive a failure ID. ■ You have several options after you to run diagnostic tests to determine whether the computer hardware is generated for select products only) Remote HP PC Hardware Diagnostics UEFI, a firmware feature. Select the Search icon in the taskbar, type support in the taskbar. 38 Chapter 9 Using HP PC Hardware Diagnostics To download HP PC Hardware Diagnostics Windows, see Downloading HP PC Hardware Diagnostics Windows...
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... Software and Drivers, select your type of product, enter the product name or number in Computer Setup (BIOS), you use . To customize Remote HP PC Hardware Diagnostics UEFI settings, follow the on or restart the computer, and when the HP logo appears, press f10 to http://www.hp.com/support. 2. It can also start diagnostics immediately in interactive mode by selecting Execute Remote HP PC Hardware Diagnostics. ● Set the location for use for storing the test results. Downloading Remote HP PC Hardware Diagnostics UEFI HP Remote PC Hardware Diagnostics...
... Software and Drivers, select your type of product, enter the product name or number in Computer Setup (BIOS), you use . To customize Remote HP PC Hardware Diagnostics UEFI settings, follow the on or restart the computer, and when the HP logo appears, press f10 to http://www.hp.com/support. 2. It can also start diagnostics immediately in interactive mode by selecting Execute Remote HP PC Hardware Diagnostics. ● Set the location for use for storing the test results. Downloading Remote HP PC Hardware Diagnostics UEFI HP Remote PC Hardware Diagnostics...
User Guide
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... start the recovery process. IMPORTANT: Windows is restored, reinstalling all the operating system software released since your initial purchase can be at least 70% charged before beginning any recovery process. Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can return your machine to back up your information immediately after initial setup. IMPORTANT: For a tablet with an external USB drive or using the HP recovery discs. Using...
... start the recovery process. IMPORTANT: Windows is restored, reinstalling all the operating system software released since your initial purchase can be at least 70% charged before beginning any recovery process. Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can return your machine to back up your information immediately after initial setup. IMPORTANT: For a tablet with an external USB drive or using the HP recovery discs. Using...
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... computer, you purchase your system. Customer support for repairs 55 If you have any of your hardware, do it on, immediately contact HP support using the procedures given earlier in the HP Worldwide Limited Warranty and Technical Support guide. This must be repaired or to http://www.hp.com/support. HP service center locations ● For help online, go to have parts replaced, you have two choices. ● Many...
... computer, you purchase your system. Customer support for repairs 55 If you have any of your hardware, do it on, immediately contact HP support using the procedures given earlier in the HP Worldwide Limited Warranty and Technical Support guide. This must be repaired or to http://www.hp.com/support. HP service center locations ● For help online, go to have parts replaced, you have two choices. ● Many...
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...10 IMEI number 10 MEID number 10 HP PC Hardware Diagnostics UEFI downloading 41 failure ID code 40 starting 40 using 40 HP PC Hardware Diagnostics Windows accessing 38, 39 downloading 39 failure ID code 38 installing 40 using 38 HP Recovery media recovery 45 HP Sure Recover 46 I IMEI number 10 International Association of Accessibility Professionals 50 K keyboard backlight action key 21 keys airplane mode 21 L locating information hardware 5 software 5 low blue light mode, adjusting 2 M maintenance Disk Cleanup 23 Disk Defragmenter 23 updating programs and drivers 24 MEID number 10 microphone...
...10 IMEI number 10 MEID number 10 HP PC Hardware Diagnostics UEFI downloading 41 failure ID code 40 starting 40 using 40 HP PC Hardware Diagnostics Windows accessing 38, 39 downloading 39 failure ID code 38 installing 40 using 38 HP Recovery media recovery 45 HP Sure Recover 46 I IMEI number 10 International Association of Accessibility Professionals 50 K keyboard backlight action key 21 keys airplane mode 21 L locating information hardware 5 software 5 low blue light mode, adjusting 2 M maintenance Disk Cleanup 23 Disk Defragmenter 23 updating programs and drivers 24 MEID number 10 microphone...
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... Type-C Thunderbolt port with HP Sleep and Charge 7 VGA 16 ports, identifying 6 public WLAN connection 10 R recovery 44 discs 45 media 45 USB flash drive 45 recovery media 44 creating using HP Cloud Recovery Download Tool 44 creating using Windows tools 44 Remote HP PC Hardware Diagnostics UEFI settings customizing 42 using 42 resources, accessibility 52 restoring 44 restoring and recovery methods 45 S screen navigating 21 Section 508 accessibility standards 51 security features 29 shipping the computer 27 shutdown 8 software Disk Cleanup 23 Disk Defragmenter 23 sound See audio sound settings...
... Type-C Thunderbolt port with HP Sleep and Charge 7 VGA 16 ports, identifying 6 public WLAN connection 10 R recovery 44 discs 45 media 45 USB flash drive 45 recovery media 44 creating using HP Cloud Recovery Download Tool 44 creating using Windows tools 44 Remote HP PC Hardware Diagnostics UEFI settings customizing 42 using 42 resources, accessibility 52 restoring 44 restoring and recovery methods 45 S screen navigating 21 Section 508 accessibility standards 51 security features 29 shipping the computer 27 shutdown 8 software Disk Cleanup 23 Disk Defragmenter 23 sound See audio sound settings...