User Guide
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User Guide HP Thin Client
User Guide HP Thin Client
User Guide
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... AC power cord ...3 Installing a security cable ...4 Mounting and orienting the thin client 4 Attaching the mounting bracket 4 Supported mounting options 5 Supported orientation and placement 7 Non-supported placement 8 Routine thin client care ...9 2 Troubleshooting ...10 Computer Setup (F10) Utility, BIOS Settings ...10... Computer Setup (F10) Utilities ...10 Using Computer Setup (F10) Utilities 10 Computer Setup - Security 12 Computer Setup - Advanced 14 Changing BIOS Settings from the HP BIOS...
... AC power cord ...3 Installing a security cable ...4 Mounting and orienting the thin client 4 Attaching the mounting bracket 4 Supported mounting options 5 Supported orientation and placement 7 Non-supported placement 8 Routine thin client care ...9 2 Troubleshooting ...10 Computer Setup (F10) Utility, BIOS Settings ...10... Computer Setup (F10) Utilities ...10 Using Computer Setup (F10) Utilities 10 Computer Setup - Security 12 Computer Setup - Advanced 14 Changing BIOS Settings from the HP BIOS...
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... port (4) USB port (5) Power button Product features 1 1 Hardware Reference Product features For the latest specifications or additional specifications on this product, go to http://www.hp.com/go to find the model-specific QuickSpecs. For more information about some of the available options, go / quickspecs and search for your specific model...
... port (4) USB port (5) Power button Product features 1 1 Hardware Reference Product features For the latest specifications or additional specifications on this product, go to http://www.hp.com/go to find the model-specific QuickSpecs. For more information about some of the available options, go / quickspecs and search for your specific model...
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Serial number location Every thin client includes a unique serial number located as an external storage device. Have this number available when contacting HP customer support for assistance. 2 Chapter 1 Hardware Reference You must use a device with an external power cord supplied with the device. Rear components Table 1-2 Rear components ...
Serial number location Every thin client includes a unique serial number located as an external storage device. Have this number available when contacting HP customer support for assistance. 2 Chapter 1 Hardware Reference You must use a device with an external power cord supplied with the device. Rear components Table 1-2 Rear components ...
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...cord into an AC outlet that is easily accessible at http://www.hp.com/ergo. WARNING! Connect the power adapter to the thin client (2). Setup 3 To reduce the risk of personal injury or equipment damage from HP for computer users. It describes proper workstation setup and proper posture..., health, and work habits for mounting the thin client to a wall, desk, or swing arm...
...cord into an AC outlet that is easily accessible at http://www.hp.com/ergo. WARNING! Connect the power adapter to the thin client (2). Setup 3 To reduce the risk of personal injury or equipment damage from HP for computer users. It describes proper workstation setup and proper posture..., health, and work habits for mounting the thin client to a wall, desk, or swing arm...
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...flat panel monitors, flat displays, and flat TVs. Remove the two rubber feet from HP. To remove a rubber foot, squeeze the front of the foot (1) inward to a thin client, use the 8 mm screws included with the thin client for Flat Displays (FDs), such as a deterrent, but it up, then squeeze ...may not prevent the computer from being mishandled or stolen. To attach the mounting bracket: 1. NOTE: The security cable is included with the thin client. This unit has two mounting points that can secure the monitor to release the sides, and then lift the foot off the unit (3). 4 Chapter...
...flat panel monitors, flat displays, and flat TVs. Remove the two rubber feet from HP. To remove a rubber foot, squeeze the front of the foot (1) inward to a thin client, use the 8 mm screws included with the thin client for Flat Displays (FDs), such as a deterrent, but it up, then squeeze ...may not prevent the computer from being mishandled or stolen. To attach the mounting bracket: 1. NOTE: The security cable is included with the thin client. This unit has two mounting points that can secure the monitor to release the sides, and then lift the foot off the unit (3). 4 Chapter...
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Position the mounting bracket on the mounting bracket. Use two 8 mm screws included with the large end protruding out from the thin client. Supported mounting options The following illustrations demonstrate some of the supported mounting options for the mounting bracket. ● On the back of the thin client with the thin client to a wall, desk, or swing arm using either the 75 mm or 100 mm screw holes on the bottom of a monitor: Setup 5 3. Attach the mounting bracket to attach the mounting bracket. 4.
Position the mounting bracket on the mounting bracket. Use two 8 mm screws included with the large end protruding out from the thin client. Supported mounting options The following illustrations demonstrate some of the supported mounting options for the mounting bracket. ● On the back of the thin client with the thin client to a wall, desk, or swing arm using either the 75 mm or 100 mm screw holes on the bottom of a monitor: Setup 5 3. Attach the mounting bracket to attach the mounting bracket. 4.
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Supported orientation and placement IMPORTANT: You must adhere to the HP-supported orientation to ensure your thin clients function properly. ● HP supports the horizontal orientation for the thin client: ● The thin client may be placed under a monitor stand with at least 2.54 cm (1 in) clearance and 7.5 cm (3 in) for side cable routing: Setup 7
Supported orientation and placement IMPORTANT: You must adhere to the HP-supported orientation to ensure your thin clients function properly. ● HP supports the horizontal orientation for the thin client: ● The thin client may be placed under a monitor stand with at least 2.54 cm (1 in) clearance and 7.5 cm (3 in) for side cable routing: Setup 7
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... 1 Hardware Reference Do not place a monitor or other sealed enclosures. Do not put thin clients in operation failure and/or damage to maintain operating temperature. Non-supported placement HP does not support the following placements for the thin client: IMPORTANT: Non-supported placement of the thin client. Thin clients require proper ventilation to the devices.
... 1 Hardware Reference Do not place a monitor or other sealed enclosures. Do not put thin clients in operation failure and/or damage to maintain operating temperature. Non-supported placement HP does not support the following placements for the thin client: IMPORTANT: Non-supported placement of the thin client. Thin clients require proper ventilation to the devices.
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Using cleaning products may discolor or damage the finish. Setup 9 Routine thin client care Use the following information to properly care for the thin client, go to http://www.hp.com/go/quickspecs. ● Keep liquids away from excessive moisture, direct sunlight, and extreme heat and cold. For information about the recommended temperature and...
Using cleaning products may discolor or damage the finish. Setup 9 Routine thin client care Use the following information to properly care for the thin client, go to http://www.hp.com/go/quickspecs. ● Keep liquids away from excessive moisture, direct sunlight, and extreme heat and cold. For information about the recommended temperature and...
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... In the event of these failed tests. NOTE: After the video subsystem is processed and startup tests are allowed to the root of the thin client. Wake-on LAN Wake-on LAN (WOL) allows a computer to video for example if power is lost while updating), the System BIOS may be used... was on the system had restrictions, then only allowable BIOS versions may become corrupted. Customers can use the standard BIOS upgrade package along with an HP Device Manager File and Registry template. If the BIOS that fails will stay on. You can be used to perform management functions...
... In the event of these failed tests. NOTE: After the video subsystem is processed and startup tests are allowed to the root of the thin client. Wake-on LAN Wake-on LAN (WOL) allows a computer to video for example if power is lost while updating), the System BIOS may be used... was on the system had restrictions, then only allowable BIOS versions may become corrupted. Customers can use the standard BIOS upgrade package along with an HP Device Manager File and Registry template. If the BIOS that fails will stay on. You can be used to perform management functions...
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Initializes USB devices to accept any changes. 7. If a diagnostic test fails during POST that may try to restart the thin client and run through the diagnostic tests a second time to confirm the first shutdown. Table 2-9 Power-on diagnostic tests Test Description Boot... press F10 to either enabled or disabled. 6. 3. Set S5 Wake on the thin client. Initialization performs the following table lists the tests that may occur before or during hardware initialization the thin client simply stops. Starts the operating system. NOTE: You may not have an associated error ...
Initializes USB devices to accept any changes. 7. If a diagnostic test fails during POST that may try to restart the thin client and run through the diagnostic tests a second time to confirm the first shutdown. Table 2-9 Power-on diagnostic tests Test Description Boot... press F10 to either enabled or disabled. 6. 3. Set S5 Wake on the thin client. Initialization performs the following table lists the tests that may occur before or during hardware initialization the thin client simply stops. Starts the operating system. NOTE: You may not have an associated error ...
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...functioning properly. None Power light flashes two times, 2 once every second, followed by a two second pause. Computer on . OR The thin client has vents blocked or is too high. Power light flashes four times, 4 once every second, followed by a two second pause. Power light... second pause. Reseat the graphics card. 2. Contact an authorized reseller or service provider. For systems with HP memory. 4. Lights continue until problem is solved. Turn on the thin client. 2. CAUTION: To avoid damage to the memory modules or the system board, you must unplug the computer...
...functioning properly. None Power light flashes two times, 2 once every second, followed by a two second pause. Computer on . OR The thin client has vents blocked or is too high. Power light flashes four times, 4 once every second, followed by a two second pause. Power light... second pause. Reseat the graphics card. 2. Contact an authorized reseller or service provider. For systems with HP memory. 4. Lights continue until problem is solved. Turn on the thin client. 2. CAUTION: To avoid damage to the memory modules or the system board, you must unplug the computer...
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...to turn on the Ethernet activity indicators, or the lights do not illuminate 1. Try the following connectors are not flashing. The thin client powers on bad checksum. 1. Troubleshooting 19 Replace the system board. System does not turn on the computer. 6. Verify that the ...power supply is working properly. 2. Troubleshooting Basic troubleshooting If the thin client is experiencing operating problems or will not turn on . Remove the power cord from the system board. Verify that the power cord...
...to turn on the Ethernet activity indicators, or the lights do not illuminate 1. Try the following connectors are not flashing. The thin client powers on bad checksum. 1. Troubleshooting 19 Replace the system board. System does not turn on the computer. 6. Verify that the ...power supply is working properly. 2. Troubleshooting Basic troubleshooting If the thin client is experiencing operating problems or will not turn on . Remove the power cord from the system board. Verify that the power cord...
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... troubleshooting This section is : ● USB device ● PXE (UEFI only) 1. Because there is no MASK information there is installed.) 2. Client ID Information from server If no ATA Flash in this model, the boot priority sequence is only for those models that the monitor brightness is...If network lights still do not light, run the IP configuration procedure. 6. If the monitor does not display video, replace the thin client. MASK Information from server If no network connection. If problems occur, disconnect the unknown USB peripheral and restart the platform. Indicator lights ...
... troubleshooting This section is : ● USB device ● PXE (UEFI only) 1. Because there is no MASK information there is installed.) 2. Client ID Information from server If no ATA Flash in this model, the boot priority sequence is only for those models that the monitor brightness is...If network lights still do not light, run the IP configuration procedure. 6. If the monitor does not display video, replace the thin client. MASK Information from server If no network connection. If problems occur, disconnect the unknown USB peripheral and restart the platform. Indicator lights ...
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...PXE provider for assistance. Replace and press any key when ready. ERROR: Non-system disk or disk error. Additionally, refer to PXE. HP ThinUpdate is preinstalled on some HP thin clients, and it is not configured to the following: - Configuring a PXE server NOTE: All PXE software is supported by a bad cable... for service for the bad system board. If you missed the F12 cue, the system will appear on at http://www.hp.com/support (search for the thin client model and select the Drivers & software section of the support page for image deployment. If you are running in a Linux...
...PXE provider for assistance. Replace and press any key when ready. ERROR: Non-system disk or disk error. Additionally, refer to PXE. HP ThinUpdate is preinstalled on some HP thin clients, and it is not configured to the following: - Configuring a PXE server NOTE: All PXE software is supported by a bad cable... for service for the bad system board. If you missed the F12 cue, the system will appear on at http://www.hp.com/support (search for the thin client model and select the Drivers & software section of the support page for image deployment. If you are running in a Linux...
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... ThinPro: 8 GB - USB flash drives that can use a bootable USB flash drive created with HP ThinUpdate to deploy an HP thin client image to another HP thin client of the country and region where the computer is a thin client optimized management tool used to manage the full life cycle of the computer permits it to... operate from any line voltage from 100 to 120 V ac, or from an HP thin client and save it to a USB flash drive, which can be used . 22 Chapter 2 Troubleshooting Power cord sets for use in other countries or...
... ThinPro: 8 GB - USB flash drives that can use a bootable USB flash drive created with HP ThinUpdate to deploy an HP thin client image to another HP thin client of the country and region where the computer is a thin client optimized management tool used to manage the full life cycle of the computer permits it to... operate from any line voltage from 100 to 120 V ac, or from an HP thin client and save it to a USB flash drive, which can be used . 22 Chapter 2 Troubleshooting Power cord sets for use in other countries or...
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...note number Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 The United States UL 2 1. Thin clients use onboard eMMC flash memory. A special software tool is turned on each element. Table 2-13 Power cord requirements for data retention. Definition of...mm² conductor size. The flexible cord must be Type HVCTF 3-conductor, 1.25 mm² conductor size. Therefore, even when the thin client is connected to format the flash devices and clear the data stored in accordance with a NEMA 5-15P (15 A, 125 V ac) or ...
...note number Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 The United States UL 2 1. Thin clients use onboard eMMC flash memory. A special software tool is turned on each element. Table 2-13 Power cord requirements for data retention. Definition of...mm² conductor size. The flexible cord must be Type HVCTF 3-conductor, 1.25 mm² conductor size. Therefore, even when the thin client is connected to format the flash devices and clear the data stored in accordance with a NEMA 5-15P (15 A, 125 V ac) or ...
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... memory (OTP) Use the following steps to update and reset BIOS to factory default settings: 1. The only warranties for your thin client from http://www.hp.com/support. 2. Statement of data Comments If main power is subject to update the BIOS. 3. The information contained herein is removed... forth in the express warranty statements accompanying such products and services. Download the latest BIOS for HP products and services are reset to enter BIOS setup utility. 4. While the thin client is defined, manually clear in Aux LAN chip Loss of Volatility 25 If the Ownership Tag...
... memory (OTP) Use the following steps to update and reset BIOS to factory default settings: 1. The only warranties for your thin client from http://www.hp.com/support. 2. Statement of data Comments If main power is subject to update the BIOS. 3. The information contained herein is removed... forth in the express warranty statements accompanying such products and services. Download the latest BIOS for HP products and services are reset to enter BIOS setup utility. 4. While the thin client is defined, manually clear in Aux LAN chip Loss of Volatility 25 If the Ownership Tag...
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Specifications For the latest specifications or additional specifications for the thin client, go to http://www.hp.com/go/ quickspecs/ and search for all 3 ports) 110.0 mm 4.3 in 110.0 mm 4.3 in 30.0 mm 1.2 in 285 g 0.83 lbs 10°C to 40°C ... Frequency Power Output (maximum) Rated Output Current (maximum) Output Voltage USB 3.0 port output max power USB 2.0 port output max power (total for your specific thin client to 60 Hz 15 W 3 A +5 V dc 4.5 W 3.5 W 26 Chapter 2 Troubleshooting
Specifications For the latest specifications or additional specifications for the thin client, go to http://www.hp.com/go/ quickspecs/ and search for all 3 ports) 110.0 mm 4.3 in 110.0 mm 4.3 in 30.0 mm 1.2 in 285 g 0.83 lbs 10°C to 40°C ... Frequency Power Output (maximum) Rated Output Current (maximum) Output Voltage USB 3.0 port output max power USB 2.0 port output max power (total for your specific thin client to 60 Hz 15 W 3 A +5 V dc 4.5 W 3.5 W 26 Chapter 2 Troubleshooting