User Guide
Page 3
... MS1690-38 (Integrated 11 Stand Kits Stand Components, MLPN 46-00147 12 Hard Mounting the Stand 13 Assembling the Stand 14 Scanner Operation Two Default Modes of Operation 15 Audible Indicators 16 Visual Indicators 17 Failure Modes 18 Depth of Field by Minimum Bar Code Element Width 19 IR Activation Range 20 Troubleshooting...
... MS1690-38 (Integrated 11 Stand Kits Stand Components, MLPN 46-00147 12 Hard Mounting the Stand 13 Assembling the Stand 14 Scanner Operation Two Default Modes of Operation 15 Audible Indicators 16 Visual Indicators 17 Failure Modes 18 Depth of Field by Minimum Bar Code Element Width 19 IR Activation Range 20 Troubleshooting...
User Guide
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... the limited warranty terms. All Interfaces MS1690 Series Troubleshooting Guide Symptoms Possible Causes Solution No LEDs, beep or illumination No power is being supplied to power Focus. TROUBLESHOOTING GUIDE The following guide is for reference purposes only. Check that the communication cable matches the unit type and scanner configuration. Contact a Metrologic service representative, if the unit...
... the limited warranty terms. All Interfaces MS1690 Series Troubleshooting Guide Symptoms Possible Causes Solution No LEDs, beep or illumination No power is being supplied to power Focus. TROUBLESHOOTING GUIDE The following guide is for reference purposes only. Check that the communication cable matches the unit type and scanner configuration. Contact a Metrologic service representative, if the unit...
User Guide
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... character length lock or minimum bar code length settings). Enable the beeper and select a tone. Verify that the scanner's data format matches that does not match the configured criteria. TROUBLESHOOTING GUIDE Symptoms Possible Causes Solution The unit powers up, but does not beep when bar code is selected. The ... scans, but does not scan and/or beep. If the scanner is trying to support ACK/NAK, RTS/CTS, or XON/XOFF, verify that the bar code being read has been selected. The scanner is setup to scan a barcode that required by default. Verify that the host cable and host...
... character length lock or minimum bar code length settings). Enable the beeper and select a tone. Verify that the scanner's data format matches that does not match the configured criteria. TROUBLESHOOTING GUIDE Symptoms Possible Causes Solution The unit powers up, but does not beep when bar code is selected. The ... scans, but does not scan and/or beep. If the scanner is trying to support ACK/NAK, RTS/CTS, or XON/XOFF, verify that the bar code being read has been selected. The scanner is setup to scan a barcode that required by default. Verify that the host cable and host...
User Guide
Page 27
... change to econo mode or high speed). The configuration is selected. Make sure that the scanner and the host are configured for others of printer could be the problem. The scanner and host may have been printed incorrectly. Check print mode. The bar code may not ...be configured for the same interface parameters. The unit scans the bar code but the data is a check digit/character/or border problem. TROUBLESHOOTING GUIDE Symptoms Possible Causes...
... change to econo mode or high speed). The configuration is selected. Make sure that the scanner and the host are configured for others of printer could be the problem. The scanner and host may have been printed incorrectly. Check print mode. The bar code may not ...be configured for the same interface parameters. The unit scans the bar code but the data is a check digit/character/or border problem. TROUBLESHOOTING GUIDE Symptoms Possible Causes...
User Guide
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...Check to the transmitted output. OK but does not communicate properly with the host. Possible Causes The configuration is transmitting each character twice. TROUBLESHOOTING GUIDE Symptoms The unit is not set correctly. Solution Increase interscan code delay setting. Add some inter-character delay to the correct com...Guides (MLPN 00-02544 and 00-02065). 24 The com port at the host is operating in both settings. Try operating the scanner in Caps Lock mode. Characters are being dropped. Inter-character delay needs to detect if the PC is not working or The unit...
...Check to the transmitted output. OK but does not communicate properly with the host. Possible Causes The configuration is transmitting each character twice. TROUBLESHOOTING GUIDE Symptoms The unit is not set correctly. Solution Increase interscan code delay setting. Add some inter-character delay to the correct com...Guides (MLPN 00-02544 and 00-02065). 24 The com port at the host is operating in both settings. Try operating the scanner in Caps Lock mode. Characters are being dropped. Inter-character delay needs to detect if the PC is not working or The unit...