Maintenance Manual
Page 7
...Parts Catalog 457 Assemblies 459 Assembly 1: Covers and Operator Panel 460 Assembly 2: Tractor Assembly, Automatic Sheet Feeder, and Stacker 463 Assembly 3: Printer Mechanical Assembly and Base 465 Assembly 4: Mechanical Assembly I 467 Assembly 5: Mechanical Assembly II 470 Assembly 6: Mechanical Assembly III 473 Assembly 7:... Contents 7 Platen Pinch Roller Assembly 411 Carriage Drive Motor Assembly 415 Carriage Drive Belt 420 Paper Bail Assembly 422 Manual Sheet Feed Tray 425 Upper Feed Roller Shaft Assembly 426 Platen Assembly 429 Printhead Mask 432 Lower Feed Roller Assembly ...
...Parts Catalog 457 Assemblies 459 Assembly 1: Covers and Operator Panel 460 Assembly 2: Tractor Assembly, Automatic Sheet Feeder, and Stacker 463 Assembly 3: Printer Mechanical Assembly and Base 465 Assembly 4: Mechanical Assembly I 467 Assembly 5: Mechanical Assembly II 470 Assembly 6: Mechanical Assembly III 473 Assembly 7:... Contents 7 Platen Pinch Roller Assembly 411 Carriage Drive Motor Assembly 415 Carriage Drive Belt 420 Paper Bail Assembly 422 Manual Sheet Feed Tray 425 Upper Feed Roller Shaft Assembly 426 Platen Assembly 429 Printhead Mask 432 Lower Feed Roller Assembly ...
Maintenance Manual
Page 18
... Attachment Quick Reference Guide, SA24-4409. Related Publications 18 Model 003 Publications The following publications provide information on setup, operating the printer, maintaining the printer, error recovery, and programming information. v IBM 4247 Printer Automatic Sheet Feeder Guide, SA24-4407. This manual outlines in English and many other languages. v IBM 4247 Printer Models 001, 002 with the ASF. This guide is...
... Attachment Quick Reference Guide, SA24-4409. Related Publications 18 Model 003 Publications The following publications provide information on setup, operating the printer, maintaining the printer, error recovery, and programming information. v IBM 4247 Printer Automatic Sheet Feeder Guide, SA24-4407. This manual outlines in English and many other languages. v IBM 4247 Printer Models 001, 002 with the ASF. This guide is...
Maintenance Manual
Page 19
...but it is different in several other minor differences in the Model 003 which enables one is no longer necessary because the modules have identical labels displaying all of the customer setup during the initial printer installation. v The transfer of supporting any disassembly; v The power ... any input voltage from a coax configuration, or when upgrading for the IBM 4247 Printer, Models A00, 001, 002, and the new 003. This memory needs to be noted in the Model 003 This Maintenance Information Manual is now part of the agency certifications. Other new features or changes ...
...but it is different in several other minor differences in the Model 003 which enables one is no longer necessary because the modules have identical labels displaying all of the customer setup during the initial printer installation. v The transfer of supporting any disassembly; v The power ... any input voltage from a coax configuration, or when upgrading for the IBM 4247 Printer, Models A00, 001, 002, and the new 003. This memory needs to be noted in the Model 003 This Maintenance Information Manual is now part of the agency certifications. Other new features or changes ...
Maintenance Manual
Page 45
...Refer to the signal cable ordering information in the IBM 4247 Printer Models 001, 002 User's Guide, SA24-4408 or IBM 4247 Printer Model 003 User's Guide, S544-5780 for the configuration to verify correct printer still fails, continue with the most probable failing Run...manual sheet feed to print the configuration. 3) Power on (|) the printer. 4) Press the Stop key to step 7 on page 46. Ensure that cable length restrictions are still running. To print the configuration and Diagnostic (T&D) information: Programs" on page 201. 1) Power off (O) the printer. 2) Load the printer...
...Refer to the signal cable ordering information in the IBM 4247 Printer Models 001, 002 User's Guide, SA24-4408 or IBM 4247 Printer Model 003 User's Guide, S544-5780 for the configuration to verify correct printer still fails, continue with the most probable failing Run...manual sheet feed to print the configuration. 3) Power on (|) the printer. 4) Press the Stop key to step 7 on page 46. Ensure that cable length restrictions are still running. To print the configuration and Diagnostic (T&D) information: Programs" on page 201. 1) Power off (O) the printer. 2) Load the printer...
Maintenance Manual
Page 94
The forms guide metal deflector must be in Automatic Test Mode to verify correct printer operation. Diagnosing Problems 94 No Go to a '02', '97', '087', or '099' display message? For Models 001, 002, or 003, see "How To Run the Test and Diagnostic (T&D) Programs" on page 161. MAP 0170: ASF Stacker Step... 1. Is the forms guide metal deflector open Go to step 6 on page 95. (down) position when feeding paper from the ASF bins or from the manual sheet feed tray. For Model A00, see "How To Run the Test and Diagnostic (T&D) Programs" on page 302. See step 3 on page 201. Run ...
The forms guide metal deflector must be in Automatic Test Mode to verify correct printer operation. Diagnosing Problems 94 No Go to a '02', '97', '087', or '099' display message? For Models 001, 002, or 003, see "How To Run the Test and Diagnostic (T&D) Programs" on page 161. MAP 0170: ASF Stacker Step... 1. Is the forms guide metal deflector open Go to step 6 on page 95. (down) position when feeding paper from the ASF bins or from the manual sheet feed tray. For Model A00, see "How To Run the Test and Diagnostic (T&D) Programs" on page 302. See step 3 on page 201. Run ...
Maintenance Manual
Page 95
... Problems 95 The stacker has a motor that transfers the stacker Go to step 4 on page 378. Install a new logic board. When ASF or manual sheet feed configurations are used , the stacker vane will be in the up position to allow the paper to guide the paper into the stacker...see "How To Run the Test and Diagnostic (T&D) Programs" on page 161. Models 001 and 002" on page 96. Or "Logic Board Model 003" on (|) the printer. Power on page 366. - When fanfold push configurations are used , the stacker vane will be in the down position to bypass the stacker. For...
... Problems 95 The stacker has a motor that transfers the stacker Go to step 4 on page 378. Install a new logic board. When ASF or manual sheet feed configurations are used , the stacker vane will be in the up position to allow the paper to guide the paper into the stacker...see "How To Run the Test and Diagnostic (T&D) Programs" on page 161. Models 001 and 002" on page 96. Or "Logic Board Model 003" on (|) the printer. Power on page 366. - When fanfold push configurations are used , the stacker vane will be in the down position to bypass the stacker. For...
Maintenance Manual
Page 142
...panel after completing your service procedures by performing this procedure. If message remains, see IBM 4247 Printer Models 001, 002 User's Guide, SA24-4408). 2. Diagnosing Problems 142 Power on...Ribbon Feed and Ribbon Lift" on page 94. 088 INVALID PAPER SOURCE USE MANUAL OR CHANGE CONFIGURATION Printer requires a paper source not installed. 1. v If the customer had the...off the printer. Chapter 1. Error Messages for Models 001, 002, and 003 (continued) Message Description Action 070 PRINTER BOARD CHANGED VERIFY CONFIGURATION SETTINGS Occurs when printer logic board...
...panel after completing your service procedures by performing this procedure. If message remains, see IBM 4247 Printer Models 001, 002 User's Guide, SA24-4408). 2. Diagnosing Problems 142 Power on...Ribbon Feed and Ribbon Lift" on page 94. 088 INVALID PAPER SOURCE USE MANUAL OR CHANGE CONFIGURATION Printer requires a paper source not installed. 1. v If the customer had the...off the printer. Chapter 1. Error Messages for Models 001, 002, and 003 (continued) Message Description Action 070 PRINTER BOARD CHANGED VERIFY CONFIGURATION SETTINGS Occurs when printer logic board...
Maintenance Manual
Page 143
... and above the front tractor. 4. Diagnosing Problems 143 the tractor pins, with the printer base code loaded. If message remains, see "MAP 0190: Form Feed Problems" on page 101. 200 ATTACHMENT INCOMPATIBLE MODEL 003 SEE USER'S GUIDE Installed attachment card is missing, install a coax card. Chapter ...forms are torn off the output. The coax attachment card is not compatible Printer base code must be reloaded for pieces of the Model 003, or change the attachment card to load forms into a manual sheet feed, under the platen, fanfold path. Ensure fanfold forms are ...
... and above the front tractor. 4. Diagnosing Problems 143 the tractor pins, with the printer base code loaded. If message remains, see "MAP 0190: Form Feed Problems" on page 101. 200 ATTACHMENT INCOMPATIBLE MODEL 003 SEE USER'S GUIDE Installed attachment card is missing, install a coax card. Chapter ...forms are torn off the output. The coax attachment card is not compatible Printer base code must be reloaded for pieces of the Model 003, or change the attachment card to load forms into a manual sheet feed, under the platen, fanfold path. Ensure fanfold forms are ...
Maintenance Manual
Page 148
... on the left end cap; Print line too high or low at one end of a box. On the front path, paper passes straight through the printer. Diagnosing Problems 148 Install a new upper feed roller. 2. The latest level paper bail has 2 blue tabs on all pages. Registration-critical jobs, where a small... Checks" on the first page by the 180 degree turn the path makes around the platen. Print line too high or low at one See "Manual Sheet Feed Path Check" on page 317. Chapter 1. Check the operation of line. This small change in .) following the first page after the ...
... on the left end cap; Print line too high or low at one end of a box. On the front path, paper passes straight through the printer. Diagnosing Problems 148 Install a new upper feed roller. 2. The latest level paper bail has 2 blue tabs on all pages. Registration-critical jobs, where a small... Checks" on the first page by the 180 degree turn the path makes around the platen. Print line too high or low at one See "Manual Sheet Feed Path Check" on page 317. Chapter 1. Check the operation of line. This small change in .) following the first page after the ...
Maintenance Manual
Page 150
Printing starts to print 1 line, then printer hangs. Fanfold paper jams. Manual sheet feed jams. ASF feed jams. Fanfold paper print line skew. ... Sheet Feeder" on page 70. Chapter 1. No paper movement. Models 001 and 002" on page 317. See "Manual Sheet Feed Path Check" on page 378. Print line too high or low on page 70. For Model A00,...Printhead carriage only moves approximately 1 inch. Results of line. Model 003" on page 285. See "Standard AFTA Service Check and Adjustment" on page 366. Manual sheet feed paper does not load or feed. No paper movement. ...
Printing starts to print 1 line, then printer hangs. Fanfold paper jams. Manual sheet feed jams. ASF feed jams. Fanfold paper print line skew. ... Sheet Feeder" on page 70. Chapter 1. No paper movement. Models 001 and 002" on page 317. See "Manual Sheet Feed Path Check" on page 378. Print line too high or low on page 70. For Model A00,...Printhead carriage only moves approximately 1 inch. Results of line. Model 003" on page 285. See "Standard AFTA Service Check and Adjustment" on page 366. Manual sheet feed paper does not load or feed. No paper movement. ...
Maintenance Manual
Page 173
... the following message displays: PINCH XXXXX Where XXXXX=OPEN or CLOSED. Mount 20 lb (80 g/m2) paper into the print area. The printer will now load the paper and perform the AFTA operation. Diagnostics 173 The following 2 messages display sequentially: + AFTA X - Pinch Roller ...Status/Sensor Tuning/Ribbon Feed and Lift Motors" on page 168. Load a single-sheet of paper into the front tractor (FF) or manual sheet feed tray (SS). 3. Chapter 2. Ensure the paper bail and a ribbon cartridge are installed. 2. YES NO Verifying AFTA Calibration Using T&D12...
... the following message displays: PINCH XXXXX Where XXXXX=OPEN or CLOSED. Mount 20 lb (80 g/m2) paper into the print area. The printer will now load the paper and perform the AFTA operation. Diagnostics 173 The following 2 messages display sequentially: + AFTA X - Pinch Roller ...Status/Sensor Tuning/Ribbon Feed and Lift Motors" on page 168. Load a single-sheet of paper into the front tractor (FF) or manual sheet feed tray (SS). 3. Chapter 2. Ensure the paper bail and a ribbon cartridge are installed. 2. YES NO Verifying AFTA Calibration Using T&D12...
Maintenance Manual
Page 186
...To select this mode press the Micro ↑ key. T&D21 - Verify sensor operation by inserting and removing a form from a paper path, and checking for printers with microcode level 2.09 or higher. Follow the steps in step 4, below. 1. The following message will display: Y NLQ 9 BIDI N 4. The following... press the Micro ↑ key, and go to do a sensor tune. The printer displays the following, giving you the option of the front fanfold presence sensor, rear fanfold presence sensor, and manual cutsheet presence sensor. To select the next printing mode, press the Load/Form Feed ...
...To select this mode press the Micro ↑ key. T&D21 - Verify sensor operation by inserting and removing a form from a paper path, and checking for printers with microcode level 2.09 or higher. Follow the steps in step 4, below. 1. The following message will display: Y NLQ 9 BIDI N 4. The following... press the Micro ↑ key, and go to do a sensor tune. The printer displays the following, giving you the option of the front fanfold presence sensor, rear fanfold presence sensor, and manual cutsheet presence sensor. To select the next printing mode, press the Load/Form Feed ...
Maintenance Manual
Page 197
...4247 OPERATOR TESTS' appears. 6. Chapter 2. Test and Diagnostic Information - Models 001, 002, and 003 How To Print the Printer Demonstration 1. Power off (O) the printer. 2. Power on (|) the printer. 4. Press the Enter key, and wait for the test to make the printer Not Ready (only the Power LED is lighted). 5. Use the manual... blank, fanfold forms in the same tractor and forms path the customer is displayed below '4247 OPERATOR TESTS'. 7. Use the manual sheet feed to exit test mode. Load the printer with at least 22 in. (55.9 cm) of blank letter or legal size paper ...
...4247 OPERATOR TESTS' appears. 6. Chapter 2. Test and Diagnostic Information - Models 001, 002, and 003 How To Print the Printer Demonstration 1. Power off (O) the printer. 2. Power on (|) the printer. 4. Press the Enter key, and wait for the test to make the printer Not Ready (only the Power LED is lighted). 5. Use the manual... blank, fanfold forms in the same tractor and forms path the customer is displayed below '4247 OPERATOR TESTS'. 7. Use the manual sheet feed to exit test mode. Load the printer with at least 22 in. (55.9 cm) of blank letter or legal size paper ...
Maintenance Manual
Page 198
...on the operator panel display in the same tractor the customer is displayed below '4247 OPERATOR TESTS'. 5. Use the Printer Configuration Test to print each of blank, fanfold forms in the upper right corner...errors are lighted). 3. Press the Stop key to print the configuration. 2. When the on the Model 003 and later Models of the 001 and 002: a. When a ninth Code Description is encountered, the ...a previous posting, the Count is shown on page 200). Diagnostics 198 Use the manual sheet feed to make the printer Not Ready (only the Power and Online LED's are maintained in . (55.9...
...on the operator panel display in the same tractor the customer is displayed below '4247 OPERATOR TESTS'. 5. Use the Printer Configuration Test to print each of blank, fanfold forms in the upper right corner...errors are lighted). 3. Press the Stop key to print the configuration. 2. When the on the Model 003 and later Models of the 001 and 002: a. When a ninth Code Description is encountered, the ...a previous posting, the Count is shown on page 200). Diagnostics 198 Use the manual sheet feed to make the printer Not Ready (only the Power and Online LED's are maintained in . (55.9...
Maintenance Manual
Page 199
... clear the error log, or to print the error log or usage metrics. 2. Use the manual sheet feed to 'Print Error Log', 'Clear Error Log', or 'Print Usage Metrics.' Press the Stop key to make the printer Not Ready (only the Power LED is using, or if there are going to print... Printing Error Logs and Print Usage Metrics: Use the following data: v Power-on hours v Power-on line two. 9. NOT READY' appears. 7. Press the Menu key. 8. '4247 OPERATOR TESTS' is 256. Release both keys; wait for the error log to print. 10. Load forms in the selected path. 4. The maximum Count that...
... clear the error log, or to print the error log or usage metrics. 2. Use the manual sheet feed to 'Print Error Log', 'Clear Error Log', or 'Print Usage Metrics.' Press the Stop key to make the printer Not Ready (only the Power LED is using, or if there are going to print... Printing Error Logs and Print Usage Metrics: Use the following data: v Power-on hours v Power-on line two. 9. NOT READY' appears. 7. Press the Menu key. 8. '4247 OPERATOR TESTS' is 256. Release both keys; wait for the error log to print. 10. Load forms in the selected path. 4. The maximum Count that...
Maintenance Manual
Page 201
...: Single Test Mode or Automatic Test Mode. Diagnostics 201 Hold the Stop and Test keys at the same time. 7. Power off (O) the printer before installing or removing the parallel or stacker/ASF options loop-back connectors. 4. Tests T&D11 through T&D18 and T&D21 can be installed. ...PN 08H7269) on page 164. Note: The stacker/ASF loop-back connector tests the stacker and ASF circuits. 6. Chapter 2. Automatic mode requires manual intervention for T&D06 and 10. If you are not available, the tests can be installed. Single Test Mode is installed, disconnect the ASF connector...
...: Single Test Mode or Automatic Test Mode. Diagnostics 201 Hold the Stop and Test keys at the same time. 7. Power off (O) the printer before installing or removing the parallel or stacker/ASF options loop-back connectors. 4. Tests T&D11 through T&D18 and T&D21 can be installed. ...PN 08H7269) on page 164. Note: The stacker/ASF loop-back connector tests the stacker and ASF circuits. 6. Chapter 2. Automatic mode requires manual intervention for T&D06 and 10. If you are not available, the tests can be installed. Single Test Mode is installed, disconnect the ASF connector...
Maintenance Manual
Page 213
... select FF. - The print should be pointing to 1 ±0.25. 8. Load a single-sheet of paper into the front tractor (FF) or manual sheet feed tray (SS). 3. The wheel should be the same for AFTA=0 and FIXED=1 within ±0.25. 7. Ensure the paper bail and a... ribbon cartridge are installed. 2. or Press the Micro ↑ key to AFTA=0. 2. Set the operator menu to select SS. 4. The printer will now load the paper and perform the AFTA operation. Note the wheel position. 6. Return here when the following 2 messages display sequentially: + AFTA X ...
... select FF. - The print should be pointing to 1 ±0.25. 8. Load a single-sheet of paper into the front tractor (FF) or manual sheet feed tray (SS). 3. The wheel should be the same for AFTA=0 and FIXED=1 within ±0.25. 7. Ensure the paper bail and a... ribbon cartridge are installed. 2. or Press the Micro ↑ key to AFTA=0. 2. Set the operator menu to select SS. 4. The printer will now load the paper and perform the AFTA operation. Note the wheel position. 6. Return here when the following 2 messages display sequentially: + AFTA X ...
Maintenance Manual
Page 221
... (14 in the rear tractor, and return to "T&D Error Messages and Actions - Pinch Roller/Sensor Tune/Ribbon Feed and Lift Motors" on the manual sheet feed tray. T&D18 Single Sheet Feed Printout Test STORED PINCH XXXXX PRESS A KEY Return here after the sensors are tuned. 2. The following message... test completed successfully if the display advances to feed the paper back into the printer. Chapter 2. YES NO 14. If the display is displayed, go to check manual sheet feed and line skew. Models 001, 002, and 003" on page 219. Press the Form Feed key to the next test number...
... (14 in the rear tractor, and return to "T&D Error Messages and Actions - Pinch Roller/Sensor Tune/Ribbon Feed and Lift Motors" on the manual sheet feed tray. T&D18 Single Sheet Feed Printout Test STORED PINCH XXXXX PRESS A KEY Return here after the sensors are tuned. 2. The following message... test completed successfully if the display advances to feed the paper back into the printer. Chapter 2. YES NO 14. If the display is displayed, go to check manual sheet feed and line skew. Models 001, 002, and 003" on page 219. Press the Form Feed key to the next test number...
Maintenance Manual
Page 224
... step 4 without performing a Sensor Tune. 4. Display: T&D21 Sensor Test RUN TEST ? YES END NO 2. The printer displays the following, which gives you the option of the front fanfold presence sensor, rear fanfold presence sensor, and manual cutsheet presence sensor. NO 5. Diagnostics 224 YES ... To perform a sensor tune, press the Line Feed key...
... step 4 without performing a Sensor Tune. 4. Display: T&D21 Sensor Test RUN TEST ? YES END NO 2. The printer displays the following, which gives you the option of the front fanfold presence sensor, rear fanfold presence sensor, and manual cutsheet presence sensor. NO 5. Diagnostics 224 YES ... To perform a sensor tune, press the Line Feed key...
Maintenance Manual
Page 296
While the message is in the Front Push, Rear Push, and Manual Sheet Feed paper paths. v If the carriage moves across the print line...often customer-use T&D11 - Before you perform T&D11, follow the Paper Presence Sensor Check. - Note: If the printer displays a 01/001 END OF FORMS message after the operator loaded forms, the forms may have been loaded too ...far onto the tractor or blocked the paper presence sensor. If the printer displayed a '02/099 FORMS JAM' message during Load or Park operations, determine the cause. or - Chapter 5. ...
While the message is in the Front Push, Rear Push, and Manual Sheet Feed paper paths. v If the carriage moves across the print line...often customer-use T&D11 - Before you perform T&D11, follow the Paper Presence Sensor Check. - Note: If the printer displays a 01/001 END OF FORMS message after the operator loaded forms, the forms may have been loaded too ...far onto the tractor or blocked the paper presence sensor. If the printer displayed a '02/099 FORMS JAM' message during Load or Park operations, determine the cause. or - Chapter 5. ...