User Guide
Page 4
...or customizing printer solutions...104 Maintaining the printer 106 Maintaining ink cartridges...106 Cleaning the exterior of the printer...108 Cleaning the scanner glass...108 Cleaning the touch screen...109 Troubleshooting 110 Before you troubleshoot...110 Using the Service Center to solve printer problems 110 If Troubleshooting does not solve your problem 110 Setup troubleshooting...110 Jams and misfeeds troubleshooting...115 Print troubleshooting...118 Copy and scan troubleshooting...120 E-mail troubleshooting...122 Memory card troubleshooting...123 Network troubleshooting...125 Notices...
...or customizing printer solutions...104 Maintaining the printer 106 Maintaining ink cartridges...106 Cleaning the exterior of the printer...108 Cleaning the scanner glass...108 Cleaning the touch screen...109 Troubleshooting 110 Before you troubleshoot...110 Using the Service Center to solve printer problems 110 If Troubleshooting does not solve your problem 110 Setup troubleshooting...110 Jams and misfeeds troubleshooting...115 Print troubleshooting...118 Copy and scan troubleshooting...120 E-mail troubleshooting...122 Memory card troubleshooting...123 Network troubleshooting...125 Notices...
User Guide
Page 8
... you for choosing this feature sets the printer to automatically print on both sides of the paper (duplex) for copy and fax jobs and for a set amount of time (the Power Saver timeout). • Share your printer. You can scan documents or photographs and save . We've worked hard to make sure it better. To start using your new printer right away, use the setup materials that came with our printers, and we do, and your...
... you for choosing this feature sets the printer to automatically print on both sides of the paper (duplex) for copy and fax jobs and for a set amount of time (the Power Saver timeout). • Share your printer. You can scan documents or photographs and save . We've worked hard to make sure it better. To start using your new printer right away, use the setup materials that came with our printers, and we do, and your...
User Guide
Page 9
... User's Guide is also available on your printer model • Configuring printer settings • Viewing and printing documents and photos • Setting up and using less ink than normal and are mostly text. • Use High Yield cartridges. Conserving ink • Use Quick Print or Draft Mode. To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment. Additional setup and instructions for using the printer: • Selecting and storing paper and specialty media • Loading paper • Performing printing, copying, scanning...
... User's Guide is also available on your printer model • Configuring printer settings • Viewing and printing documents and photos • Setting up and using less ink than normal and are mostly text. • Use High Yield cartridges. Conserving ink • Use Quick Print or Draft Mode. To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment. Additional setup and instructions for using the printer: • Selecting and storing paper and specialty media • Loading paper • Performing printing, copying, scanning...
User Guide
Page 23
...-In-One Center) To • Scan photos and documents. • Customize settings for the print job, such as the following: • Select the number of copies to use. Using the printer software 23 Printer Services dialog (not available in the printer folder that appears on thecomputer. Printer software Applications are saved in Mac OS X v10.5 or later) • Access the printer utility. • Troubleshoot. • Order ink or supplies. • Contact Lexmark. • Check the printer software version installed on...
...-In-One Center) To • Scan photos and documents. • Customize settings for the print job, such as the following: • Select the number of copies to use. Using the printer software 23 Printer Services dialog (not available in the printer folder that appears on thecomputer. Printer software Applications are saved in Mac OS X v10.5 or later) • Access the printer utility. • Troubleshoot. • Order ink or supplies. • Contact Lexmark. • Check the printer software version installed on...
User Guide
Page 48
... making selections, make sure to print. Check with Bluetooth Specification 2.0. Setting up a connection between your Bluetooth-enabled device manufacturers (cellular phone or PDA) to print, the number of copies per photo, red-eye reduction, color effects, page layout, print options, and paper size. The proof sheet prints. 5 Follow the instructions on different dates. You will need to set up a connection between a Bluetooth-enabled device and your PDA. Note: For best results, allow the prints to its factory default settings. • You change the...
... making selections, make sure to print. Check with Bluetooth Specification 2.0. Setting up a connection between your Bluetooth-enabled device manufacturers (cellular phone or PDA) to print, the number of copies per photo, red-eye reduction, color effects, page layout, print options, and paper size. The proof sheet prints. 5 Follow the instructions on different dates. You will need to set up a connection between a Bluetooth-enabled device and your PDA. Note: For best results, allow the prints to its factory default settings. • You change the...
User Guide
Page 62
... copying a two-sided document, then touch 2-Sided to 2-Sided. 5 Press to save the first page of the document to make duplex copies on envelopes, card stock, or photo paper. 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. If you purchased a model without automatic duplex, or if you need to the printer memory. 6 Follow the instructions on the display. Note: You cannot make duplex copies using other paper sizes, then see the instructions for making a duplex copy manually. 4 Select the number of pages...
... copying a two-sided document, then touch 2-Sided to 2-Sided. 5 Press to save the first page of the document to make duplex copies on envelopes, card stock, or photo paper. 1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. If you purchased a model without automatic duplex, or if you need to the printer memory. 6 Follow the instructions on the display. Note: You cannot make duplex copies using other paper sizes, then see the instructions for making a duplex copy manually. 4 Select the number of pages...
User Guide
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... printer program folder from the list. 5 Select Printer Home. 6 Click the Settings tab. 7 Click the Wireless setup utility link. 8 Follow the instructions on the computer. If the printer is not possible to use to configure the printer for your USB cable to the computer during configuration. Note: You will need to remove the USB cable connecting the printer to reach both Ethernet and wireless at a time. Using the printer locally (USB) Select the connection type that the printer drivers are installed...
... printer program folder from the list. 5 Select Printer Home. 6 Click the Settings tab. 7 Click the Wireless setup utility link. 8 Follow the instructions on the computer. If the printer is not possible to use to configure the printer for your USB cable to the computer during configuration. Note: You will need to remove the USB cable connecting the printer to reach both Ethernet and wireless at a time. Using the printer locally (USB) Select the connection type that the printer drivers are installed...
User Guide
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... Lexmark Setup Assistant. 7 Follow the instructions on the computer screen for configuring the printer wirelessly. 8 A second print queue will need to remove the USB cable connecting the printer to accessing the printer over an Ethernet connection. Using the printer locally (USB) Select the connection type that the drivers are installed on troubleshooting specific connection types if you currently access your printer: Networking 87 Note: You will be created. Remove the Ethernet queue if you do not want to use both . 3 Close all open software...
... Lexmark Setup Assistant. 7 Follow the instructions on the computer screen for configuring the printer wirelessly. 8 A second print queue will need to remove the USB cable connecting the printer to accessing the printer over an Ethernet connection. Using the printer locally (USB) Select the connection type that the drivers are installed on troubleshooting specific connection types if you currently access your printer: Networking 87 Note: You will be created. Remove the Ethernet queue if you do not want to use both . 3 Close all open software...
User Guide
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..., double-click the printer program folder. 2 Select Printer Utility from the list. 3 Check the ink levels from the printer drop-down list. 5 From the Maintenance tab, click Check ink levels. Note: Do not remove the alignment page until printing is plugged into an electrical outlet. An alignment page prints. Using the printer control panel 1 Load plain paper. 2 From the home screen, navigate to align the printhead. Using the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from...
..., double-click the printer program folder. 2 Select Printer Utility from the list. 3 Check the ink levels from the printer drop-down list. 5 From the Maintenance tab, click Check ink levels. Note: Do not remove the alignment page until printing is plugged into an electrical outlet. An alignment page prints. Using the printer control panel 1 Load plain paper. 2 From the home screen, navigate to align the printhead. Using the printer software For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from...
User Guide
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... low, you must replace the ink cartridges before you aligned the cartridges to improve the quality of the Printer Utility dialog, click Print Alignment Page. 5 Follow the instructions on the computer screen. Using the printer control panel From the home screen, navigate to clogged printhead nozzles. If you can clean the printhead nozzles. For Macintosh users 1 Load plain paper. 2 From the Finder desktop, double-click the printer program folder. 3 Select Printer Utility from the list. 4 From the Maintenance...
... low, you must replace the ink cartridges before you aligned the cartridges to improve the quality of the Printer Utility dialog, click Print Alignment Page. 5 Follow the instructions on the computer screen. Using the printer control panel From the home screen, navigate to clogged printhead nozzles. If you can clean the printhead nozzles. For Macintosh users 1 Load plain paper. 2 From the Finder desktop, double-click the printer program folder. 3 Select Printer Utility from the list. 4 From the Maintenance...
User Guide
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.... • Make sure the printer is turned on. • Make sure the printer is securely connected to the host computer, print server, or other network access point. • Check the printer for error messages, and resolve any jams. • Check the ink cartridges, and install new cartridges if necessary. • Use the Service Center to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back on. To open the Service Center, use one...
.... • Make sure the printer is turned on. • Make sure the printer is securely connected to the host computer, print server, or other network access point. • Check the printer for error messages, and resolve any jams. • Check the ink cartridges, and install new cartridges if necessary. • Use the Service Center to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back on. To open the Service Center, use one...
User Guide
Page 114
... solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the home screen of Power Saver mode, then reset the power: 1 Unplug the power cord from the printer, and then reinsert it. 3 Plug the power cord into the wall outlet, and then turn on the printer. If the printer will not come out of the printer control panel, navigate to Deep Clean Printhead: > More Options > Deep Clean Printhead A cleaning page prints. 4 Navigate...
... solve the problem, then try installing the cartridges again. 2 Load plain paper. 3 From the home screen of Power Saver mode, then reset the power: 1 Unplug the power cord from the printer, and then reinsert it. 3 Plug the power cord into the wall outlet, and then turn on the printer. If the printer will not come out of the printer control panel, navigate to Deep Clean Printhead: > More Options > Deep Clean Printhead A cleaning page prints. 4 Navigate...
User Guide
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... USB CABLE IF YOU ARE ON A NETWORK, THEN RESET THE POWER OF THE ACCESS POINT (ROUTER) 1 Unplug the power cord from your system. Try one or more RAM. ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on page 122 Troubleshooting 120 Copy and scan troubleshooting • "Copier or scanner does not respond" on page 121 • "Scanner unit does...
... USB CABLE IF YOU ARE ON A NETWORK, THEN RESET THE POWER OF THE ACCESS POINT (ROUTER) 1 Unplug the power cord from your system. Try one or more RAM. ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on page 122 Troubleshooting 120 Copy and scan troubleshooting • "Copier or scanner does not respond" on page 121 • "Scanner unit does...
User Guide
Page 128
Wireless troubleshooting • "Resetting the wireless settings to factory defaults" on page 128 • "Cannot print over your printer does not appear in the printers folder or as a printer option when sending a print job, then you will not be able to access the printer over wireless network" on page 128 • "Wi-Fi indicator light is not lit" on page 132 • "Wi-Fi indicator light is green but the printer does not print (Windows only)" on page 132 •...
Wireless troubleshooting • "Resetting the wireless settings to factory defaults" on page 128 • "Cannot print over your printer does not appear in the printers folder or as a printer option when sending a print job, then you will not be able to access the printer over wireless network" on page 128 • "Wi-Fi indicator light is not lit" on page 132 • "Wi-Fi indicator light is green but the printer does not print (Windows only)" on page 132 •...
User Guide
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... up 72 ADF output tray location 11 ADF paper guide location 11 ADF tray location 11 AliceBox 79 aligning the printhead 106 appliances wireless network 97 application list updating 70 assigning IP address 102 Automatic Document Feeder (ADF) clearing a paper jam in 117 loading documents 36 location 11 paper capacity 36 B banner paper loading 35 bidirectional communication enabling 139 black and white scanning 69 Bluetooth printing 50 setting the security level 50 setting up a connection 48 buttons printer control panel 16 C cable installation 95 USB 95 camera connecting 47 canceling copy job 63...
... up 72 ADF output tray location 11 ADF paper guide location 11 ADF tray location 11 AliceBox 79 aligning the printhead 106 appliances wireless network 97 application list updating 70 assigning IP address 102 Automatic Document Feeder (ADF) clearing a paper jam in 117 loading documents 36 location 11 paper capacity 36 B banner paper loading 35 bidirectional communication enabling 139 black and white scanning 69 Bluetooth printing 50 setting the security level 50 setting up a connection 48 buttons printer control panel 16 C cable installation 95 USB 95 camera connecting 47 canceling copy job 63...
User Guide
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... F factory default settings resetting internal wireless print server 128 resetting to 20 FCC notices 145, 152, 155 file types supported 44 finding information 9 MAC address 100 publications 9 Web site 9 finding IP address of computer (Mac) 101 firewall on computer 127 flash drive inserting 43 printing documents from 40 printing photos using the proof sheet 48 scanning to 65 France special wireless setup instructions 79 FreeBox 79 G glossy paper loading 33 greeting cards loading 33 H home screen icons 17 I icons home screen 17 printer control panel 16...
... F factory default settings resetting internal wireless print server 128 resetting to 20 FCC notices 145, 152, 155 file types supported 44 finding information 9 MAC address 100 publications 9 Web site 9 finding IP address of computer (Mac) 101 firewall on computer 127 flash drive inserting 43 printing documents from 40 printing photos using the proof sheet 48 scanning to 65 France special wireless setup instructions 79 FreeBox 79 G glossy paper loading 33 greeting cards loading 33 H home screen icons 17 I icons home screen 17 printer control panel 16...
User Guide
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... (Windows) 91 installing printer software 26 installing wireless printer additional computers 78 interactive solutions 103 interference wireless network 97 internal wireless print server resetting to factory default settings 128 IP address 101 configuring 80 IP address, assigning 102 iron-on transfers loading 34 J jams and misfeeds troubleshooting paper jam in the ADF 117 paper jam in the duplex unit 116 paper jam in the printer 115 paper or specialty media 118 K key index 102 L labels loading 34 printing 41 language changing 111 LiveBox 79 loading documents into the Automatic Document Feeder...
... (Windows) 91 installing printer software 26 installing wireless printer additional computers 78 interactive solutions 103 interference wireless network 97 internal wireless print server resetting to factory default settings 128 IP address 101 configuring 80 IP address, assigning 102 iron-on transfers loading 34 J jams and misfeeds troubleshooting paper jam in the ADF 117 paper jam in the duplex unit 116 paper jam in the printer 115 paper or specialty media 118 K key index 102 L labels loading 34 printing 41 language changing 111 LiveBox 79 loading documents into the Automatic Document Feeder...
User Guide
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... 45 making borderless copies 60 printing using printer control panel 44 printing using the proof sheet 48 reducing red-eye effect 45 rotating 45 scanning for editing 65 scanning to e-mail 74 photos do not print from memory card across wireless network 124 photos from memory device printing using printer software 46 PictBridge port location 11 PictBridge-enabled camera connecting 47 poor quality at the edges of page 119 poor scanned image quality 121 postcards loading 33 Power Saver timeout changing 19 power supply port location 12 print job canceling 57...
... 45 making borderless copies 60 printing using printer control panel 44 printing using the proof sheet 48 reducing red-eye effect 45 rotating 45 scanning for editing 65 scanning to e-mail 74 photos do not print from memory card across wireless network 124 photos from memory device printing using printer software 46 PictBridge port location 11 PictBridge-enabled camera connecting 47 poor quality at the edges of page 119 poor scanned image quality 121 postcards loading 33 Power Saver timeout changing 19 power supply port location 12 print job canceling 57...
User Guide
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... key 93 selecting the wireless port 139 sending an e-mail attaching a photo or document 75 scanning a document or photo 74 Service Center 110 setting up e-mail 71 setting up printer e-mailing 71 on wired network (Macintosh) 91 on wired network (Windows) 91 on wireless network (Macintosh) 78 on wireless network (Windows) 78 setup troubleshooting cannot print through USB 115 incorrect language appears on display 111 page does not print 113 printer does not respond 114 printer printing blank pages 114 printhead error 111 software did not install...
... key 93 selecting the wireless port 139 sending an e-mail attaching a photo or document 75 scanning a document or photo 74 Service Center 110 setting up e-mail 71 setting up printer e-mailing 71 on wired network (Macintosh) 91 on wired network (Windows) 91 on wireless network (Macintosh) 78 on wireless network (Windows) 78 setup troubleshooting cannot print through USB 115 incorrect language appears on display 111 page does not print 113 printer does not respond 114 printer printing blank pages 114 printhead error 111 software did not install...
User Guide
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... application list 70 USB 85, 100 cable 95 Macintosh 87 USB connection with network connection 100 USB port location 12 using Macintosh printer software 23 V Virtual Private Network 128 VPN lose connection to printer 128 W Web site finding 9 WEP 76 ad hoc 81 WEP key key index 102 locating 92 Windows installing printer on wired network (Ethernet) 91 installing printer on wireless network 78 Windows software Abbyy Sprint OCR 21 Fast Pics 21 Fax Setup Utility 21 Fax Solutions software 21 Printer Home 21 Printing Preferences 21 Service Center...
... application list 70 USB 85, 100 cable 95 Macintosh 87 USB connection with network connection 100 USB port location 12 using Macintosh printer software 23 V Virtual Private Network 128 VPN lose connection to printer 128 W Web site finding 9 WEP 76 ad hoc 81 WEP key key index 102 locating 92 Windows installing printer on wired network (Ethernet) 91 installing printer on wireless network 78 Windows software Abbyy Sprint OCR 21 Fast Pics 21 Fax Setup Utility 21 Fax Solutions software 21 Printer Home 21 Printing Preferences 21 Service Center...