Samsung MU7000 Support and Manuals
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Samsung MU7000 Videos
Samsung MU7000 4K HDR TV Review
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Popular Samsung MU7000 Manual Pages
User Manual - Page 3
... to a Samsung account
Using the APPS Service 41 Installing and running an app 42 Managing purchased or installed apps 43 Rating apps
Using the e-Manual 44 Launching the e-Manual 44 Using the buttons in the e-Manual
Using the Internet Playing pictures/video/music
46 Playing media content Using the Music Service Using the Sports Service Using the TV PLUS Service Using...
User Manual - Page 4
... strength 81 Restoring the TV to the factory settings
Troubleshooting
Using the Sound Support Functions 70 Selecting speakers 70 Listening to the TV through Bluetooth devices 71 Listening to the TV through a Multiroom speaker
Getting Support 82 Getting support through Remote Management 83 Finding the contact information for service 83 Requesting service
System and Support
Setting the Time and...
User Manual - Page 12
... disabled, use Remote Management to access Remote Support and have a problem with a Samsung Technician who can use the Select button to turn Remote Management on your TV ●● Install recommended firmware updates
- 7 - Getting support through Remote Management
Settings Support Remote Management
After consenting to our service agreement, you can remotely: ●● Diagnose...
User Manual - Page 13
... the agent.
4. Select the item matching the problem that you may need to the terms and conditions for service
Settings Support About This TV
You can easily have a Samsung Tech service your TV.
"" This function is not available in specific geographical areas. How does Remote Support Work? You can view the address of your TV remotely:
1. When the PIN screen appears...
User Manual - Page 24
... each TV in specific geographical areas.
- 19 - Select the desired TV from Google Play Store, Samsung Apps, or the App Store. The TV and the mobile device are connected.
●● If there is not available on certain models in Manager Device Name to view the screen of the mobile device on the same network.
Settings General...
User Manual - Page 28
... One Connect Mini supported models, when the TV is a good ...Samsung Smart Remote: ...TV is only available with an HDMI-DVI cable.
Settings up directional button) (down directional button)
RETURN. ●● Many computer graphics adaptors do one of the following buttons on . In this occurs, ask for audio devices
●● For better audio quality, it may indicate a problem...
User Manual - Page 39
... web and download apps with Smart Hub. Source
TV
HDMI 1
Source
HDMI 2
USB 1
USB 2
Connection Guide
Universal Remote
"" The image on your Internet service.
If you want to stop using Smart Hub, you can cancel the agreement. Try Now
Settings Support Terms &
"" To cancel the Smart Hub service agreement though it is a required one, select Reset...
User Manual - Page 46
... indicate the following:
●● : The app is installed on a USB device. ●● : The app has a password. ●● : The app is installed. ●● : The app needs to the TV.
Launching an app
You can view installed apps on the Settings screen.
"" You cannot run an app installed on a USB device on a PC or another...
User Manual - Page 80
.... Updating through the Internet Settings Support Software Update Update Now
"" Updating from Samsung.com to On automatically. Then, save the
update package in the USB device's top-level folder. "" This function requires an Internet connection.
- 75 - Updating the TV's Software
View your computer. Updating the TV automatically
Settings Support Software Update Auto Update
If the TV is...
User Manual - Page 81
... muted, the voice guide for Accessibility Shortcuts is set to the Isolated List.
"" Even if the Voice Guide is enabled.
- 76 - Settings General System Manager Smart Security
You can use Smart Security to protect the TV from hacking and malicious code when it from hacking attempts and malicious code. Select all the malicious code to the Internet. Select...
User Manual - Page 87
.... 3. You can access various solutions while watching TV. Call the Samsung Contact Center and ask for you ●● Perform a factory reset on your TV ●● Install recommended firmware updates
How does Remote Support Work? "" This function requires an Internet connection.
Troubleshooting
If you have a problem with your TV, you can also turn Remote Management on and...
User Manual - Page 88
... the QR code of the Samsung website, the call agent or the Samsung website. The Samsung Contact Center will be registered. Diagnosing TV operational issues
You can diagnose issues with the TV.
"" This function is not available in specific geographical areas. Select the item matching the problem that you may need to set up or confirm your service appointment.
Settings Support Self...
User Manual - Page 93
... connected to the Internet. Settings General Network
Confirm your Internet service provider. Position your TV. The software update over the Internet has failed...storage space on the USB device.
Settings General
If the TV is a USB device connected to the TV. The problem
Schedule Recording cannot be used by ...models only). Check the network connection status ( Network Status).
User Manual - Page 129
... not supported. Press the left arrow until you can select Manual, and then use the Guide to select programs to watch and to schedule programs to automatic when the TV was installed. "" In the Guide, you reach General, and then press Select. 5. Press and hold the and then say the command "guide". The clock should have been set...
User Manual - Page 139
... must be connected to "Using a Samsung account." Use the up a display with Smart Hub. Using Smart Hub
Learn how to open Smart Hub to use a for pay service, you can surf the web and download apps with 2 rows.
This will no longer be caused by navigating to
Settings Support Terms & Policy. The options on...
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