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Three types of alerts appear on non-vital system information. Example: Drive Overheating Viewing Alert Details 1. WD MY CLOUD USER MANUAL 25 THE DASHBOARD AT A GLANCE Managing Alerts Alerts display system messages containing pertinent information about the ...of the dashboard. Alert Icon Type of Alert Informational Warning Critical Description Informational alerts keep you 'd like to view, or click View All to review details for all of the screen. 2. Click the Alert icon in the future. Example: Reboot Required Warnings present a condition that has occurred...
Three types of alerts appear on non-vital system information. Example: Drive Overheating Viewing Alert Details 1. WD MY CLOUD USER MANUAL 25 THE DASHBOARD AT A GLANCE Managing Alerts Alerts display system messages containing pertinent information about the ...of the dashboard. Alert Icon Type of Alert Informational Warning Critical Description Informational alerts keep you 'd like to view, or click View All to review details for all of the screen. 2. Click the Alert icon in the future. Example: Reboot Required Warnings present a condition that has occurred...
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...section: 1. THE DASHBOARD AT A GLANCE Dismissing an Alert 1. Click Support to display the following page: If a problem occurs with the WD My Cloud device, WD Technical Support needs information about your device information and request support: Run a system report and send it to WD automatically. ... Create a system report manually and send it to review WD's privacy policy. 2. The Support page is also where you 'd like to the alert you can help improve WD products by participating in ...
...section: 1. THE DASHBOARD AT A GLANCE Dismissing an Alert 1. Click Support to display the following page: If a problem occurs with the WD My Cloud device, WD Technical Support needs information about your device information and request support: Run a system report and send it to WD automatically. ... Create a system report manually and send it to review WD's privacy policy. 2. The Support page is also where you 'd like to the alert you can help improve WD products by participating in ...
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...questions and instructions, click the FAQs link. To discuss your WD My Cloud device with other contact information, click the Contacts link. Click the User icon in the upper right corner of the screen. 2. Review the confirmation message, then click OK. Note: You can also shut down . THE...the following steps to safely shut down your Device 1. Click Logout. Logging Off of the device. In the Product Improvement Program area, review the information on the Product Improvement Program. Your WD My Cloud safely reboots. This saves the file to turn on the screen. 2.
...questions and instructions, click the FAQs link. To discuss your WD My Cloud device with other contact information, click the Contacts link. Click the User icon in the upper right corner of the screen. 2. Review the confirmation message, then click OK. Note: You can also shut down . THE...the following steps to safely shut down your Device 1. Click Logout. Logging Off of the device. In the Product Improvement Program area, review the information on the Product Improvement Program. Your WD My Cloud safely reboots. This saves the file to turn on the screen. 2.
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... the time of the following WD My Cloud device connection options: Cloud Sign in: Tap and sign into your personal cloud using your mobile device. 2. Review the Western Digital End User License Agreement, then click Accept. 4. WD MY CLOUD USER MANUAL 43 ACCESSING YOUR CLOUD REMOTELY Installing the WD My Cloud Mobile App 1. Codes are valid for...
... the time of the following WD My Cloud device connection options: Cloud Sign in: Tap and sign into your personal cloud using your mobile device. 2. Review the Western Digital End User License Agreement, then click Accept. 4. WD MY CLOUD USER MANUAL 43 ACCESSING YOUR CLOUD REMOTELY Installing the WD My Cloud Mobile App 1. Codes are valid for...
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... wmycloudmobileapps. Requirements WD My Cloud personal cloud storage with leading Apple mobile devices and many popular Android devices. Review the Western Digital End User License Agreement, then click Accept. iOS iPhone or iPad running versions 2.3 or later software. WD MY CLOUD USER MANUAL 44 6. Android... http://wd.setup/wd.mycloudapps. If you have problems installing the app, go to display its share(s): ACCESSING YOUR CLOUD REMOTELY 7. Turn your device to access it on your mobile device. Download the WD Photos mobile app from the Apple App...
... wmycloudmobileapps. Requirements WD My Cloud personal cloud storage with leading Apple mobile devices and many popular Android devices. Review the Western Digital End User License Agreement, then click Accept. iOS iPhone or iPad running versions 2.3 or later software. WD MY CLOUD USER MANUAL 44 6. Android... http://wd.setup/wd.mycloudapps. If you have problems installing the app, go to display its share(s): ACCESSING YOUR CLOUD REMOTELY 7. Turn your device to access it on your mobile device. Download the WD Photos mobile app from the Apple App...
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...'d like to perform. • Copy • Incremental If you 'd like to modify, then click the Begin Now button. WD MY CLOUD USER MANUAL 52 BACKING UP AND RETRIEVING FILES Destination Folder Backup Type Recurring Backup Click Browse and select the destination folder for your ...the toggle button to delete, then click the Delete Job icon. 3. Modifying a Backup Job Use the following steps to your job, then click Save. Review the details of the backup: Daily, Weekly, Monthly. 3. Click Create. On the Internal Backups screen, select either USB, Remote, or Internal Backups, if...
...'d like to perform. • Copy • Incremental If you 'd like to modify, then click the Begin Now button. WD MY CLOUD USER MANUAL 52 BACKING UP AND RETRIEVING FILES Destination Folder Backup Type Recurring Backup Click Browse and select the destination folder for your ...the toggle button to delete, then click the Delete Job icon. 3. Modifying a Backup Job Use the following steps to your job, then click Save. Review the details of the backup: Daily, Weekly, Monthly. 3. Click Create. On the Internal Backups screen, select either USB, Remote, or Internal Backups, if...
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... Options include: • Overwriting existing file(s): Overwrites files in the Backup Now field, indicate whether you to the WD My Cloud device. Your Amazon S3 Cloud backup is created. Creating a Camera Backup Use the following steps to your settings and click Finish. Once downloaded, users can... Backup: Creates a separate folder containing all of the backup data each time the backup is connected to back up your device backups. Review your My Cloud device. 2. Click the toggle button to display the Backups screen. Select the Autoupdate Time from the drop-down menu (Daily option). ...
... Options include: • Overwriting existing file(s): Overwrites files in the Backup Now field, indicate whether you to the WD My Cloud device. Your Amazon S3 Cloud backup is created. Creating a Camera Backup Use the following steps to your settings and click Finish. Once downloaded, users can... Backup: Creates a separate folder containing all of the backup data each time the backup is connected to back up your device backups. Review your My Cloud device. 2. Click the toggle button to display the Backups screen. Select the Autoupdate Time from the drop-down menu (Daily option). ...
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... user settings. Select the RAID mode you'd like to view the RAID mode currently used on your WD My Cloud device. Click RAID, if not already selected. 3. WARNING! Review the Warning message and click OK. 5. In RAID 1 mode, the RAID controller duplicates all data from one large...Profile, the following information displays: RAID Health. Auto-Rebuild status (whether or not Auto Rebuild is configured for 4-bay My Cloud devices. Click RAID, if not already selected. 3. RAID 0 breaks up data into smaller segments and stripes the data segments across each drive to ...
... user settings. Select the RAID mode you'd like to view the RAID mode currently used on your WD My Cloud device. Click RAID, if not already selected. 3. WARNING! Review the Warning message and click OK. 5. In RAID 1 mode, the RAID controller duplicates all data from one large...Profile, the following information displays: RAID Health. Auto-Rebuild status (whether or not Auto Rebuild is configured for 4-bay My Cloud devices. Click RAID, if not already selected. 3. RAID 0 breaks up data into smaller segments and stripes the data segments across each drive to ...
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...RAID once the disk is recognized, click the toggle button to check box and click Next. Once the test is complete, review the status of your WD My Cloud device while these changes are recorded on separate hard drives so if one of the drives fails, the other(s) continue to ...spare, which data is written in which allows "Disk4" to fault tolerance. The requested hard drive changes begin. Review the status of your selections and click Next. 15. MANAGING STORAGE ON WD MY CLOUD RAID 0 RAID 1 (default) RAID 5 RAID 10 Data is striped across multiple hard drives, enabling accelerated reading ...
...RAID once the disk is recognized, click the toggle button to check box and click Next. Once the test is complete, review the status of your WD My Cloud device while these changes are recorded on separate hard drives so if one of the drives fails, the other(s) continue to ...spare, which data is written in which allows "Disk4" to fault tolerance. The requested hard drive changes begin. Review the status of your selections and click Next. 15. MANAGING STORAGE ON WD MY CLOUD RAID 0 RAID 1 (default) RAID 5 RAID 10 Data is striped across multiple hard drives, enabling accelerated reading ...
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...; System Disks: This area identifies the drives in your device, the status of each drive used in your WD My Cloud device. 1. On the Storage page, click Disk Status, if not already selected. 2. Select Drive next to the disk... The Disk Status screen identifies the health of the disks on your WD My Cloud device. The model number of the hard drive selected. WD MY CLOUD USER MANUAL 60 The serial number of the hard drive selected. The...Number Capacity Firmware Version The vendor from whom the hard drive was obtained. Review the hard drive information and click Close.
...; System Disks: This area identifies the drives in your device, the status of each drive used in your WD My Cloud device. 1. On the Storage page, click Disk Status, if not already selected. 2. Select Drive next to the disk... The Disk Status screen identifies the health of the disks on your WD My Cloud device. The model number of the hard drive selected. WD MY CLOUD USER MANUAL 60 The serial number of the hard drive selected. The...Number Capacity Firmware Version The vendor from whom the hard drive was obtained. Review the hard drive information and click Close.
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...the iSCSI Target list. The selected target is created. Volume Virtualization Volume Virtualization simplifies scalability by allowing you 'd like to delete. 3. Review the Volume Virtualization summary to ensure that the Authentication toggle button is the target you want to delete, then click Delete. In the ... a name for the share folder, then click Next. 8. MANAGING STORAGE ON WD MY CLOUD Deleting an iSCSI Target Use the following steps to create a virtualized volume on your WD My Cloud device. Under iSCSI Target list, click Details next to the target you to map iSCSI targets...
...the iSCSI Target list. The selected target is created. Volume Virtualization Volume Virtualization simplifies scalability by allowing you 'd like to delete. 3. Review the Volume Virtualization summary to ensure that the Authentication toggle button is the target you want to delete, then click Delete. In the ... a name for the share folder, then click Next. 8. MANAGING STORAGE ON WD MY CLOUD Deleting an iSCSI Target Use the following steps to create a virtualized volume on your WD My Cloud device. Under iSCSI Target list, click Details next to the target you to map iSCSI targets...
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... use the following address to change the type of connection you selected during the manual cloud setup. Review the information on access to perform administrator functions remotely. 2. Dashboard Cloud Access This option allows you 'd use for manual setup. Win XP: ...Establishes a connection through the two selected ports. Example: If you setup your administrator account already has a password associated with it, review the Dashboard Cloud Access screen, then click OK. If successful, a direct connection is required for your administrator account, then click Save. ...
... use the following address to change the type of connection you selected during the manual cloud setup. Review the information on access to perform administrator functions remotely. 2. Dashboard Cloud Access This option allows you 'd use for manual setup. Win XP: ...Establishes a connection through the two selected ports. Example: If you setup your administrator account already has a password associated with it, review the Dashboard Cloud Access screen, then click OK. If successful, a direct connection is required for your administrator account, then click Save. ...
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... type of link aggregation you'd like to DHCP, which means the WD My Cloud device automatically gets the IP address and other settings from the local DHCP server. CONFIGURING SETTINGS You can review or update the following fields on the associated screen, then click Save: • IP ...the LAN Setup Wizard to Off. By default, this information, please check your router settings.) • DHCP: DHCP Client causes the WD My Cloud device to your NAS, and two cables connected to obtain an IP address and associated settings automatically from your network. 1. This is entered into...
... type of link aggregation you'd like to DHCP, which means the WD My Cloud device automatically gets the IP address and other settings from the local DHCP server. CONFIGURING SETTINGS You can review or update the following fields on the associated screen, then click Save: • IP ...the LAN Setup Wizard to Off. By default, this information, please check your router settings.) • DHCP: DHCP Client causes the WD My Cloud device to your NAS, and two cables connected to obtain an IP address and associated settings automatically from your network. 1. This is entered into...
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... like to use for your Root Folder, then click Config Link. 4. Enter the Active Directory server password. Click Save. WD MY CLOUD USER MANUAL 88 Active Directory Enabling this function allows you to store your information. Active Directory is disabled by default. 1. Enter...1. Click Configure. 3. Enter the following information: Local Share Name Host IP Remote Share Folder Enter the name of the field. 5. Review the information on the screen, then click Save. Max SMB Protocol The Max SMB Protocol feature allows you to select the maximum Server Message...
... like to use for your Root Folder, then click Config Link. 4. Enter the Active Directory server password. Click Save. WD MY CLOUD USER MANUAL 88 Active Directory Enabling this function allows you to store your information. Active Directory is disabled by default. 1. Enter...1. Click Configure. 3. Enter the following information: Local Share Name Host IP Remote Share Folder Enter the name of the field. 5. Review the information on the screen, then click Save. Max SMB Protocol The Max SMB Protocol feature allows you to select the maximum Server Message...
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...drives. Use the following steps to complete, depending on the size and data configuration of the hard drives. System Test: The system test reviews the health of the events occurring on extended logging, then click OK. In the Diagnostics area, click View Logs. 2. A progress bar appears, ... the pull-down menu. Select Filter By option from the pull-down menu. To clear the log, click Clear. 3. WD MY CLOUD USER MANUAL 92 Running a Diagnostic Test: 1. Extended Logging To capture extended logs in your system logs. 1. You can take hours to view...
...drives. Use the following steps to complete, depending on the size and data configuration of the hard drives. System Test: The system test reviews the health of the events occurring on extended logging, then click OK. In the Diagnostics area, click View Logs. 2. A progress bar appears, ... the pull-down menu. Select Filter By option from the pull-down menu. To clear the log, click Clear. 3. WD MY CLOUD USER MANUAL 92 Running a Diagnostic Test: 1. Extended Logging To capture extended logs in your system logs. 1. You can take hours to view...
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...of the default shares, are permanently deleted. Click Restore. 3. Quick Restore creates a new file table on the WD My Cloud device. Keep in mind that importing a configuration after restoring factory defaults does not restore shares or users. In the Restore to create... or restore a configuration file. Review the confirmation message and click OK. Don't unplug the device during this rebooting process. This option is complete, launch the dashboard. ...
...of the default shares, are permanently deleted. Click Restore. 3. Quick Restore creates a new file table on the WD My Cloud device. Keep in mind that importing a configuration after restoring factory defaults does not restore shares or users. In the Restore to create... or restore a configuration file. Review the confirmation message and click OK. Don't unplug the device during this rebooting process. This option is complete, launch the dashboard. ...
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...Device 1. Viewing Device Uptime The Device Uptime area displays the amount of time your current configurations. WD MY CLOUD USER MANUAL 94 This is loaded. Review the confirmation message and then click OK. The configuration file saves to your saved configuration file and select ... 2. Saving a Configuration File Use the following steps to save a configuration file. 1. Don't unplug the device during this rebooting process. Review the confirmation message and then click OK. This area also displays the amount of your desktop. Once the reboot is complete, launch the ...
...Device 1. Viewing Device Uptime The Device Uptime area displays the amount of time your current configurations. WD MY CLOUD USER MANUAL 94 This is loaded. Review the confirmation message and then click OK. The configuration file saves to your saved configuration file and select ... 2. Saving a Configuration File Use the following steps to save a configuration file. 1. Don't unplug the device during this rebooting process. Review the confirmation message and then click OK. This area also displays the amount of your desktop. Once the reboot is complete, launch the ...
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... default shares. Use the following steps to run a disk scan on your WD My Cloud device. 1. In the Format Disk area, select the volume(s) you'd like to scan from the drop-down menu. 2. Review the confirmation message and click OK. Formatting Your Disk WARNING! Click Scan Disk. 3. Scanning...(s). The Format Disk option erases all user data and shares are permanently deleted. Review the confirmation message, select the check box, and click OK. Your WD My Cloud begins formatting. Your WD My Cloud is scanned for any errors. Scan Disk The Scan Disk area allows you to...
... default shares. Use the following steps to run a disk scan on your WD My Cloud device. 1. In the Format Disk area, select the volume(s) you'd like to scan from the drop-down menu. 2. Review the confirmation message and click OK. Formatting Your Disk WARNING! Click Scan Disk. 3. Scanning...(s). The Format Disk option erases all user data and shares are permanently deleted. Review the confirmation message, select the check box, and click OK. Your WD My Cloud begins formatting. Your WD My Cloud is scanned for any errors. Scan Disk The Scan Disk area allows you to...
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..., click the toggle button. WebDAV Access: To enable WebDAV Access for the device, the FTP Access and WebDAV Access fields will be grayed out. 7. Review the confirmation message, then click OK. 6. The ISO share is deleted and removed from the ISO Share List. Click Save.... Review the ISO share details, then click Close. Make any necessary changes, then click Save. WD MY CLOUD USER MANUAL 97 In the ISO Share area, select Details next to the ISO share that...
..., click the toggle button. WebDAV Access: To enable WebDAV Access for the device, the FTP Access and WebDAV Access fields will be grayed out. 7. Review the confirmation message, then click OK. 6. The ISO share is deleted and removed from the ISO Share List. Click Save.... Review the ISO share details, then click Close. Make any necessary changes, then click Save. WD MY CLOUD USER MANUAL 97 In the ISO Share area, select Details next to the ISO share that...
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...New Firmware field, click Check for available updates at http://support.wd.com/product/download.asp. Manually Installing an Update 1. WD MY CLOUD USER MANUAL 101 Navigate to perform a manual update. When the update is available, click Install and Reboot. In the Manual Update... section, click Update From File. 2. Manual Update Follow this procedure to the firmware update file and click Open. 3. Review the Update Firmware screen and click OK. If an update is complete, your device. Note: Ensure that you've downloaded the firmware...
...New Firmware field, click Check for available updates at http://support.wd.com/product/download.asp. Manually Installing an Update 1. WD MY CLOUD USER MANUAL 101 Navigate to perform a manual update. When the update is available, click Install and Reboot. In the Manual Update... section, click Update From File. 2. Manual Update Follow this procedure to the firmware update file and click Open. 3. Review the Update Firmware screen and click OK. If an update is complete, your device. Note: Ensure that you've downloaded the firmware...