Service Guide
Page 1
eMachines E627 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN
eMachines E627 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN
Service Guide
Page 3
... the contents hereof and specifically disclaims any warranties of merchantability or fitness for any defect in any form or by Acer Incorporated. Any Acer Incorporated software described in this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated... language, in the software. Should the programs prove defective following their respective holders. Other brand and product names are trademarks of Acer Corporation. No part of this guide is ". Copyright Copyright © 2009 by any means, electronic, mechanical, magnetic, optical,...
... the contents hereof and specifically disclaims any warranties of merchantability or fitness for any defect in any form or by Acer Incorporated. Any Acer Incorporated software described in this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated... language, in the software. Should the programs prove defective following their respective holders. Other brand and product names are trademarks of Acer Corporation. No part of this guide is ". Copyright Copyright © 2009 by any means, electronic, mechanical, magnetic, optical,...
Service Guide
Page 5
...product competitiveness, your regional web or channel. add-on your regional office MAY have a DIFFERENT part number code to order FRU parts for Acer's "global" product offering. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with all technical ... and the product it will not be noted in the FRU list of a machine (e.g. You MUST use the list provided by your Acer office may have decided to the BASIC CONFIGURATION decided for repair and service of customer machines. Preface Before using this generic service guide....
...product competitiveness, your regional web or channel. add-on your regional office MAY have a DIFFERENT part number code to order FRU parts for Acer's "global" product offering. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with all technical ... and the product it will not be noted in the FRU list of a machine (e.g. You MUST use the list provided by your Acer office may have decided to the BASIC CONFIGURATION decided for repair and service of customer machines. Preface Before using this generic service guide....
Service Guide
Page 7
Table of Contents System Specifications 1 Features 1 System Block Diagram 4 Your Acer Notebook tour 5 Front View 5 Closed Front View 6 Rear View 7 Left View 7 Right View 8 Bottom View 8 Indicators 10 TouchPad Basics 11 Using the Keyboard 12 Lock Keys ... Windows Keys 13 Hot Keys 14 Special Key 15 Using the System Utilities 16 Acer GridVista (dual-display compatible 16 Hardware Specifications and Configurations 17 System Utilities 25 BIOS Setup Utility 25 Navigating the BIOS Utility 25 eMachines E627 BIOS 26 Information 26 Main 27 Security 28 Boot 31 Exit 32 BIOS...
Table of Contents System Specifications 1 Features 1 System Block Diagram 4 Your Acer Notebook tour 5 Front View 5 Closed Front View 6 Rear View 7 Left View 7 Right View 8 Bottom View 8 Indicators 10 TouchPad Basics 11 Using the Keyboard 12 Lock Keys ... Windows Keys 13 Hot Keys 14 Special Key 15 Using the System Utilities 16 Acer GridVista (dual-display compatible 16 Hardware Specifications and Configurations 17 System Utilities 25 BIOS Setup Utility 25 Navigating the BIOS Utility 25 eMachines E627 BIOS 26 Information 26 Main 27 Security 28 Boot 31 Exit 32 BIOS...
Service Guide
Page 15
... audio output. Touch-sensitive pointing device which functions like a computer mouse. 5 For entering data into your new computer. Turns the computer on and off . Your Acer Notebook tour After knowing your computer features, let us show you around your computer. Also called Liquid-Crystal Display (LCD), displays computer output.
... audio output. Touch-sensitive pointing device which functions like a computer mouse. 5 For entering data into your new computer. Turns the computer on and off . Your Acer Notebook tour After knowing your computer features, let us show you around your computer. Also called Liquid-Crystal Display (LCD), displays computer output.
Service Guide
Page 24
... screen backlight off . Turns the speakers on hotkeys. Hotkey + + + + + + + + + < > + < > Icon Function Hotkey help Acer eSettings Management Acer ePower Management Sleep Display toggle Screen blank TouchPad toggle Speaker toggle Brightness up Brightness down Description Displays help on and off. Puts the computer... in Acer Empowering Technology. To activate hot keys, press and hold the key before pressing the other key in Acer Empowering Technology. Turns the internal TouchPad on and off to ...
... screen backlight off . Turns the speakers on hotkeys. Hotkey + + + + + + + + + < > + < > Icon Function Hotkey help Acer eSettings Management Acer ePower Management Sleep Display toggle Screen blank TouchPad toggle Speaker toggle Brightness up Brightness down Description Displays help on and off. Puts the computer... in Acer Empowering Technology. To activate hot keys, press and hold the key before pressing the other key in Acer Empowering Technology. Turns the internal TouchPad on and off to ...
Service Guide
Page 26
... configuration for each window into the appropriate grid. 3. Enjoy the convenience of the notebook, first ensure that the second monitor is set up: 1. Acer Gridvista is dual-display compatible, allowing two displays to the manufacturer's recommended value. 16 Chapter 1 Acer GridVista is only available on certain models. AcerGridVista is simple to set to...
... configuration for each window into the appropriate grid. 3. Enjoy the convenience of the notebook, first ensure that the second monitor is set up: 1. Acer Gridvista is dual-display compatible, allowing two displays to the manufacturer's recommended value. 16 Chapter 1 Acer GridVista is only available on certain models. AcerGridVista is simple to set to...
Service Guide
Page 27
...;C, Off=80°C • OS Shutdown: 95°C • H/W Shutdown: 92°C Northbridge Item Chipset Package ATI RS780MN 465 BGA Specification Core Voltage 15W 20W Acer P/N KC.ATF02.200 KC.ATK02.420 Southbridge Item Chipset Package BIOS Item BIOS vendor BIOS Version ATI SB710 549 BGA Phoenix BIOS V0.11T04 Specification...
...;C, Off=80°C • OS Shutdown: 95°C • H/W Shutdown: 92°C Northbridge Item Chipset Package ATI RS780MN 465 BGA Specification Core Voltage 15W 20W Acer P/N KC.ATF02.200 KC.ATK02.420 Southbridge Item Chipset Package BIOS Item BIOS vendor BIOS Version ATI SB710 549 BGA Phoenix BIOS V0.11T04 Specification...
Service Guide
Page 28
... Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Cache Specification Flash • Flash ROM 1MB • Supports ISIPP • Supports Acer UI • Supports multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for BIOS serial number configurable/asset tag • Supports...
... Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Cache Specification Flash • Flash ROM 1MB • Supports ISIPP • Supports Acer UI • Supports multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for BIOS serial number configurable/asset tag • Supports...
Service Guide
Page 49
... to screen to confirm completion: • dmitools /r ==> Read dmi string from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): TravelMate xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset... Tag (Type3, Offset04h): Acet Asstag Write Product Name to EEPROM Input: dmitools /wp Acer Write Serial Number to eeprom (max. 32 characters) The following steps: 1. When the BIOS displays Verifying DMI pool data ...
... to screen to confirm completion: • dmitools /r ==> Read dmi string from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): TravelMate xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset... Tag (Type3, Offset04h): Acet Asstag Write Product Name to EEPROM Input: dmitools /wp Acer Write Serial Number to eeprom (max. 32 characters) The following steps: 1. When the BIOS displays Verifying DMI pool data ...
Service Guide
Page 131
... for computer problems. NOTE: The diagnostic tests are intended to re-create the failure by running the diagnostic test or by attempting to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Verify the symptoms by repeating the same operation. 3.
... for computer problems. NOTE: The diagnostic tests are intended to re-create the failure by running the diagnostic test or by attempting to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Verify the symptoms by repeating the same operation. 3.
Service Guide
Page 144
...: Verify that there are supported by a variety of reasons that the power supply being used at the time of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive... Module • PC Cards 4. If any problems are incorrect, whether a short circuit is suspected, or whether the system is detected, do with a hardware defect, such as: ...
...: Verify that there are supported by a variety of reasons that the power supply being used at the time of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/Diskette drive... Module • PC Cards 4. If any problems are incorrect, whether a short circuit is suspected, or whether the system is detected, do with a hardware defect, such as: ...
Service Guide
Page 155
... regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to order FRU parts for RMA (Return Merchandise Authorization). For whatever reasons a part number... change is made, it . For ACER AUTHORIZED SERVICE PROVIDERS, your regional web or channel. Chapter 6 145 NOTE: To scrap or to ... You MUST use the local FRU list provided by your regional Acer office to return it will not be noted on your Acer office may have a DIFFERENT part number code from those given in global...
... regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to order FRU parts for RMA (Return Merchandise Authorization). For whatever reasons a part number... change is made, it . For ACER AUTHORIZED SERVICE PROVIDERS, your regional web or channel. Chapter 6 145 NOTE: To scrap or to ... You MUST use the local FRU list provided by your regional Acer office to return it will not be noted on your Acer office may have a DIFFERENT part number code from those given in global...
Service Guide
Page 157
Description 1 Middle Cover Assy 2 Hinge Cap Assy 3 Upper Case Assy 4 Mainboard 5 Lower Case Acer P/N 60.N2802.003 42.N2802.001 60.N2802.001 MB.N6502.001 60.N2802.002 Chapter 6 147 No.
Description 1 Middle Cover Assy 2 Hinge Cap Assy 3 Upper Case Assy 4 Mainboard 5 Lower Case Acer P/N 60.N2802.003 42.N2802.001 60.N2802.001 MB.N6502.001 60.N2802.002 Chapter 6 147 No.
Service Guide
Page 158
Description 1 Fan 2 Thermal Module 3 Mainboard Acer P/N 23.N2802.001 60.N6502.001 MB.N6502.001 148 Chapter 6 Base Assembly 1 2 3 No.
Description 1 Fan 2 Thermal Module 3 Mainboard Acer P/N 23.N2802.001 60.N6502.001 MB.N6502.001 148 Chapter 6 Base Assembly 1 2 3 No.
Service Guide
Page 171
... EME A Country Luxembourg Switzerland Algeria Middle East South Africa Middle East Austria Germany Italy Belgium Czech Sweden Eastern Europe Finland Turkey Cyprus UK Acer Part No LX.N6502.035 LX.N6502.018 LX.N6502.008 LX.N6502.009 LX.N6502.006 LX.N6502.014 LX.N6502.034 LX.N6502... 2G+1G/ 250/6L2.2/5R/CB_bg_0.3D_HG_ES81 eME627-203G25Mi W7HP64EeTAT1 UMACkk 2G+1G/250/6L2.2/5R/ CB_bg_0.3D_HG_DE61 eME627-203G25Mi W7HP64EeTDE1 UMACkk 2G+1G/250/6L2.2/5R/ CB_bg_0.3D_HG_DE11 eME627-203G25Mi W7HP64EeTIT1 UMACkk 2G+1G/250/6L2.2/5R/ CB_bg_0.3D_HG_IT11 eME627-203G25Mi W7HP64EeTBE1 UMACkk 2G+1G/250/6L2.2/5R...
... EME A Country Luxembourg Switzerland Algeria Middle East South Africa Middle East Austria Germany Italy Belgium Czech Sweden Eastern Europe Finland Turkey Cyprus UK Acer Part No LX.N6502.035 LX.N6502.018 LX.N6502.008 LX.N6502.009 LX.N6502.006 LX.N6502.014 LX.N6502.034 LX.N6502... 2G+1G/ 250/6L2.2/5R/CB_bg_0.3D_HG_ES81 eME627-203G25Mi W7HP64EeTAT1 UMACkk 2G+1G/250/6L2.2/5R/ CB_bg_0.3D_HG_DE61 eME627-203G25Mi W7HP64EeTDE1 UMACkk 2G+1G/250/6L2.2/5R/ CB_bg_0.3D_HG_DE11 eME627-203G25Mi W7HP64EeTIT1 UMACkk 2G+1G/250/6L2.2/5R/ CB_bg_0.3D_HG_IT11 eME627-203G25Mi W7HP64EeTBE1 UMACkk 2G+1G/250/6L2.2/5R...
Service Guide
Page 183
Test Compatible Components Appendix B This computer's compatibility is tested and verified by the Acer Mobile System Testing Department. All of its system functions are tested under Windows® XP Home, Windows® XP Pro environment. Refer to the eMachines E627 Compatibility Test Report released by Acer's internal testing department. Appendix B 173 Regarding configuration, combination and test procedures, please refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Test Compatible Components Appendix B This computer's compatibility is tested and verified by the Acer Mobile System Testing Department. All of its system functions are tested under Windows® XP Home, Windows® XP Pro environment. Refer to the eMachines E627 Compatibility Test Report released by Acer's internal testing department. Appendix B 173 Regarding configuration, combination and test procedures, please refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Service Guide
Page 187
...fax and email contacts for ways to optimize and improve our services, so if you can be obtained directly from Acer CSD Taiwan. Appendix C 177 Acer's Website offers you convenient and valuable support resources whenever you are always looking for all models • User's ...services we have any suggestions or comments, please do not hesitate to communicate these purposes, we offer, accompanied by a list of Acer's Notebook, Desktop and Server models including: • Service guides for all your technical queries. Online Support Information Appendix C This section ...
...fax and email contacts for ways to optimize and improve our services, so if you can be obtained directly from Acer CSD Taiwan. Appendix C 177 Acer's Website offers you convenient and valuable support resources whenever you are always looking for all models • User's ...services we have any suggestions or comments, please do not hesitate to communicate these purposes, we offer, accompanied by a list of Acer's Notebook, Desktop and Server models including: • Service guides for all your technical queries. Online Support Information Appendix C This section ...