Question posted by PATSYPICKLESIMER on July 6th, 2012
Why Did You Renew My Subscription Without Asking Me ?
Cancel my subscription and give back my refund of $32.00 YOU CHARGED ME $16.00 APRIL 22 AND $16.00 APRIL 24.
Current Answers
Answer #1: Posted by FullWolfMoon on July 6th, 2012 6:19 PM
FullWolfMoon
Member since:
January 9th, 2012 Points: 469,820
Member since:
January 9th, 2012 Points: 469,820
If you signed up for a membership, once your first payment was submitted, you are automatically added to auto renew. If you'd like to cancel your membership, just follow the steps on this page: http://www.classmates.com/search/help/article?articleId=4384&keywords=cancel
As for a refund, be sure to have your account information and proof of being over charged in case you are asked for it. Now go to the below link and submit a form requesting the refund and explaining your situation and problem with as much detail as you can provide. They generally will respond within a few days or so, sometimes a bit longer, so please be patient. http://www.classmates.com/search/help/contact?suggest=suggest
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