Question posted by jay4b on February 24th, 2011
Dish Network Keeps Trying To Start Up
Current Answers
Answer #1: Posted by CheriTDISH on February 24th, 2011 8:41 PM
Hi Cheri Torres with DISH Network Customer Service here. It sounds like your receiver is experiencing a power failure. If you have already tried performing a hard reset by unplugging the receiver for ten seconds from the wall outlet the next step to try is plugging the receiver into a different wall outlet. If the receiver does not reach a different outlet you may need to try using an extension cord to do so. If this option does not work you are probably going to need a replacement receiver. I would be happy to get a replacement sent out to you if you would like to email me directly at [email protected] with your account information (i.e. account number or phone number and name on the account). :)
Cheri Torres
Social Media Team
DISH L.L.C.
Dish Network Knowledge Base Results
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Tech Portal : 3750 : Errors & Troubleshooting
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Tech Portal : 811 : Errors & Troubleshooting : Video Distorted
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