Question posted by tessa5055g on January 27th, 2014

Credit Card

Your system sucks. I was on hold for an hur and 10 minutes. My son has an account with you but it using my credit card. I want it deleted and stopped immediately. Please call me Glenna Smith at 206-755-4846 to resolve this problem. If I have to I will get my lawyer involved to help me if you won't

Current Answers

Answer #1: Posted by Odin on January 27th, 2014 5:43 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,660
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1. Account deletion instructions are here: http://support.google.com/accounts/bin/answer.py?hl=en&answer=32046

2. To express your views to Google, write the company at1600 Amphitheatre Parkway, Mountain View, CA 94043.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by BusterDoogen on January 27th, 2014 3:45 PM
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,397
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Helpowl is a help site & not affiliated with Google. I suggest you'd be best served to express your frustration to them. I can't find a contact # to customer service. You should check the back of your CC or billing statement to see if either has a contact number. You can check this page out to see if you can use any info there.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

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