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Hayward HCC 2000 Support Question

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Question posted by dtunall on August 11th, 2022

Orp Reading Low

my ORP machine has read consistently low. My chlorine has consistently been around 8.6 but my ORP has never once read over 660. As soon as I turn my ORP on, it drops about 20mv even though the water has not changed at all. The machine kicks in and runs the chlorine until it alarms out, but the Orp never increases. I have superchlorinated in the night and the Orp still does not read past 660. I have tried cleaning the ORP probe and made sure everything is plugged in properly but still no change. My ph is perfect.

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Answer #1: Posted by SonuKumar on August 11th, 2022 10:19 PM
This answer was accepted by the poster of the original question.
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Related Hayward HCC 2000 Manual Pages

HCC 2000 Manual - Page 3

Section 4. Section 12. Section 7. Section 10. Section 11. Packaging Contents Standard Installation Installation Utilizing Bypass Line Preparing Pool or Spa Water Chemistry Setting and Operating the HCC 2000 Advanced Setup Mode Display Functions Maintenance Troubleshooting Specifications Warranty Section 1. Section 9. Section 13. Section 3. Section 8. TABLE OF CONTENTS ...
HCC 2000 Manual - Page 4

... 2010 HAYWARD INDUSTRIES, INC. The following graph (Illustration 1.) compares typical chlorine levels when chemistry is adjusted manually versus automatically with Health Department chemistry standards, reduced burden on a basis proportional to the demand. MANUAL -VS- CHEMICAL AUTOMATION WITH THE HCC 2000 A pool operator typically checks and adjusts pool or spa water chemistry hourly at best.
HCC 2000 Manual - Page 5

... pools and spas is preset from the filtration system and sends signals to the controller indicating the oxidation-reduction potential (redox) of equipment, and damage to disable automated chemical feeding during periods when the filtration system is off or low recirculation flow is maintained below 7.4 (too acidic), eye irritation, corrosion of the water. The HCC 2000...
HCC 2000 Manual - Page 7

...been included. Enclosed in the packaging you should find all of the following: (1) HCC 2000 Water Chemistry Controller (1) PVC Backboard with Mounting Holes and Stainless Hardware (1) Flow Cell with... Flow Sensor and Valves (1) pH Sensor with 24" Cable and BNC Connector (1) ORP Sensor with 24" Cable and BNC Connector (1) 30'Roll, Poly Installation Tubing (3/8" OD) (2) ...
HCC 2000 Manual - Page 9

...future use. HCC 2000 INSTALLATION DIAGRAM HCC 2000 SYSTEM Power Cord Influent (to Return Line) Effluent (to the controller as labeled. Connect chemical feeders to Suction) Sample Stream ORP Feed Output pH... INJECTED DOWN STREAM FROM HEATER & FLOW CELL Pressure Differential 8. Connect the pH, ORP and Flow sensor cables to be used with the controller, install according to manufacturers ...
HCC 2000 Manual - Page 10

... levels (chlorine, bromine, ozone, etc.) based on and setting up the HCC 2000. SECTION 6. Hayward® strongly recommends establishing desired pH, sanitizer residual, calcium hardness, total alkalinity, temperature and cyanuric acid levels prior to the following ranges before powering on ORP. Always maintain water chemistry according to initiating automated control of the pool or spa...
HCC 2000 Manual - Page 12

... in conformance with Health Department standards. Changing the ORP Setpoint The HCC 2000 is preset from the factory to the normal operating mode after twenty seconds, storing any changes. CONTENTS COPYRIGHT 2010 HAYWARD INDUSTRIES, INC. In order to meet Health Department standards for safe drinking water. ALL RIGHTS RESERVED Note the ORP reading displayed by performing the following...
HCC 2000 Manual - Page 21

...is allowed only when this red indicator is accompanied by an audible alarm and indicates that for enhanced viewing the HCC 2000 features a "dead-front" display panel, so only illuminated indicators will be visible to be displayed. SECTION ... FUNCTIONS Please refer to Illustration 5 with reference to designations of the pool or spa water (as calibrated) passing through the filtration system.
HCC 2000 Manual - Page 24

...solution or glass cleaner. Hand tighten only. Rinse with a soft tooth brush and regular tooth paste. WATER MAINTENANCE Always test and record water chemistry readings in pool or spa water, the sensors may be performed using a clean, soft cloth moistened with Health Department requirements using commercially available reference solutions. Cleaning of most liquid-standard...
HCC 2000 Manual - Page 25

...ESD) when the sensor cables are disconnected. Although the HCC 2000 controller is desirable. SENSOR REPLACEMENT HCC pH and ORP sensors are engineered to be removed or stored for storage...replaced. Either purge all water using compressed air or thoroughly drain through the valve ports and tubing connections. If properly cleaned sensors provide unstable readings or require excessive calibration...
HCC 2000 Manual - Page 29

... defective upon examination. Hayward® disclaims all flow sensors, pH and ORP Sensors, fittings and accessories to handling, improper installation or operation, and for determining suitability for the use intended by the purchaser. WARRANTY LIMITED WARRANTY Hayward® warrants the HCC 2000 automated controller to be free of defects in material and workmanship...
HCC 2000 Complete Pack Manual - Page 3

... Safety Information. Section 3. Section 6. Section 12. Section 5. Section 9. Packaging Contents Standard Installation Installation Utilizing Bypass Line Preparing Pool or Spa Water Chemistry Setting and Operating the HCC 2000 Advanced Setup Mode Display Functions Maintenance Troubleshooting Specifications Warranty Section 1. Section 11. Section 13. Section 4. Section 14. Section...
HCC 2000 Complete Pack Manual - Page 4

MANUAL -VS- CHEMICAL AUTOMATION WITH THE HCC 2000 A pool operator typically checks and adjusts pool or spa water chemistry hourly at best. ILLUSTRATION 1. AUTOMATED CONTROL CONTENTS COPYRIGHT 2010 HAYWARD INDUSTRIES, INC. The following graph (Illustration 1.) compares typical chlorine levels when chemistry is adjusted manually versus automatically with Health Department chemistry ...
HCC 2000 Complete Pack Manual - Page 5

... to the demand required to the pool or spa surface can occur. The HCC 2000 controller unit scans and interprets the signals from the pH and ORP probes, displays water quality readings in digital format, and activates chemical feeders in a typical HCC 2000 controller system: The pH Sensor samples water from the factory to maintain ORP at 650 millivolts. The unit...
HCC 2000 Complete Pack Manual - Page 10

...be changed periodically as pH, cyanuric acid concentration and total dissolved solids can affect sanitizer residual readings relative to standards set by your pool or spa water conforms to initiating automated control of ORP. Hayward® water quality controllers maintain sanitizer levels (chlorine, bromine, ozone, etc.) based on and setting up the HCC 2000. SECTION 6. Although ORP is...
HCC 2000 Complete Pack Manual - Page 12

... ORP Setpoint The HCC 2000 is preset from the factory to maintain a desired sanitizer level by the controller. 3. The controller will operate continuously for 30 minutes, and then automatically revert to "Auto" to maintain. 2. The ORP setpoint should be changed as needed to the normal operating mode after twenty seconds, storing any changes. Manually test pool or spa...
HCC 2000 Complete Pack Manual - Page 21

Please note that for enhanced viewing the HCC 2000 features a "dead-front" display panel, so only illuminated indicators will be displayed. pH Manual On Indicator (#8) This green LED ... the pH Setpoint Adjustment Button until the red "SET" LED is available. SECTION 10. pH Alarm Indicator (#2) Illumination of the pool or spa water (as calibrated) passing through the filtration system.
HCC 2000 Complete Pack Manual - Page 24

...PRECISION CALIBRATION The HCC 2000 controller provides instrument-grade accuracy which exceeds that changes in pool or spa water, the sensors may.... WATER MAINTENANCE Always test and record water chemistry readings in need to note that of sensor body) with fresh water, ...maintain a consistent sanitizer residual in this manual. SENSOR MAINTENANCE The sensors must be used to ORP. Calibrate ...
HCC 2000 Complete Pack Manual - Page 25

... sensor tips. If the storage containers have been misplaced, store sensors individually in use. Although the HCC 2000 controller is filled with the original storage solution or clean water. SENSOR REPLACEMENT HCC pH and ORP sensors are freezeresistant, they must be drained prior to exposure to withstand a broad temperature range, winter storage in a secure location...
HCC 2000 Complete Pack Manual - Page 29

... warranty is limited to the following address: Hayward Commercial Pool Products 10101 Molecular Drive Suite 200 Rockville, MD 20850.... Hayward® disclaims all flow sensors, pH and ORP Sensors, fittings and accessories to be free of any...to change or modify this warranty is limited to be defective upon examination. WARRANTY LIMITED WARRANTY Hayward® warrants the HCC 2000 ...

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