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HP Officejet J6400 Support Question

HP Officejet J6400 Support Question

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Question posted by JBARRIOS50172 on November 13th, 2012

Fax Sends Ok, But Not Receive , It Does Rings,still Shows Old Number

THE INCOMING FAX  NUMBER APPEARS,AND THE PHONE RINGS ,BUT THE FAX DOES NOT COMES IN..MY OLD  PHONE NUMBER APPEARS AS THE RECEIVING NUMBER,YET THE NEW NUMBER STILLS RINGS IN  

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Related HP Officejet J6400 Manual Pages

Fax Getting Started Guide - Page 8

... a DSL filter connected. Make sure you connect the HP Officejet/Officejet Pro device to use or off and try sending or receiving a fax. Make sure extension phones (phones on the same phone line, but not connected to the HP Officejet/Officejet Pro device) or other end to check the line. Try connecting a working phone directly to the telephone wall jack and check for...
Fax Getting Started Guide - Page 9

...of the voice message. The HP Officejet/Officejet Pro device cannot send faxes but can send faxes but cannot receive faxes If you are sending a fax manually from your message. Other equipment that the Incoming Fax Printing options in duration. Connect a second phone cord to the open port on the HP Officejet/Officejet Pro device is the fax number you are not using the wrong...
User Guide - Page 53

... attached phone. 7 Fax You can use the device to send and receive faxes, including color faxes. You might have set up the device properly for faxing. This section contains the following topics: • Send a faxReceive a fax • Change fax settings • Fax over the Internet • Test fax setup • Use reports • Cancel a fax Send a fax You can send a black...
User Guide - Page 56

... How to Fax appears. 5. NOTE: You can only send a black-and-white fax from the device control panel 1. In the Fax area, press Fax Menu repeatedly until Send Fax Later appears, and then press OK. 4. Press until How to Fax appears. 3. Press START FAX Black. The device automatically sends your fax at the scheduled time. 52 Fax You can only send faxes in the evening, when phone lines...
User Guide - Page 60

...sends the document to send or receive faxes in exchange for the Resolution and Lighter / Darker settings through the device control panel. NOTE: The Lighter / Darker setting applies to darken it, and then press OK. The Enter Number prompt appears. 3. Phone charges are faxing... In the Fax area, press Fax Menu repeatedly until Set New Defaults appears. 3. If the device detects an ...
User Guide - Page 61

Receive a fax You can reduce the number of rings that are still connected. You can send you a fax while you are specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings.) If you turn off the Auto Answer option, you are speaking with can receive faxes manually from the device control panel 1. Press to the device Receive a fax 57 Press OK....
User Guide - Page 62

... it receives new faxes. For example, you to store incoming faxes as long as it receives. Chapter 7 To receive a fax manually 1. Faxes are still saved in the input tray. 2. When you to memory limitations. NOTE: If you are deleted from a sending fax machine, do the following Backup Fax Reception modes are documents in memory due to reprint up the phone or remain on the device...
User Guide - Page 71

... then use the Busy Redial or No Answer Redial options. Set the redial options If the device was unable to send a fax because the receiving fax machine did not answer or was busy, the device attempts to communicate between your phone line cannot use the Tone or Pulse Dialing option. If it detects an error signal during...
User Guide - Page 72

... from High (the default) to Medium or Slow. Fax over the Internet You may subscribe to a low cost phone service that allows you to send and receive faxes with your device by your telephone company) if you: • Dial a special access code along with the fax number, or • Have an IP converter box that your connection to...
User Guide - Page 73

... you send and receive. Test fax setup You can test your fax setup to check the status of the device and to make sure it is set up the device for faxing according to your phone line connection The device prints a report with the results of the test. Perform this test after each fax you are still having problems faxing, check the fax...
User Guide - Page 74

... then press OK. Prints a fax confirmation report for every fax you send. Select On from memory, you can configure the device so that it automatically prints a report when there is an error during transmission or reception. Press Setup. 2. Prints whenever a receiving error occurs. 70 Fax Prints a fax confirmation report for every fax you send and receive. Prints a fax confirmation...
User Guide - Page 75

... photo and imaging software for further instructions. On the device control panel, press Setup. 2. Press OK again to cancel a number you are sending or receiving at any pages it has already started printing and then cancels the remainder of transmission To view the fax log from the device control panel 1. You can take a few moments. If the...
User Guide - Page 89

... one phone number with a single ring to your voice calls, and another phone number with a distinctive ring service on the device? This allows you to Case D: Fax with double rings to and from your computer software applications through a dial-up connection? • Do you will use for fax calls on your computer through a dial-up modem: • Do you send and receive faxes...
User Guide - Page 90

... C: Set up the device with a PBX phone system or an ISDN line Refer to your country in Serial-type fax setup Distinctive ring service (You answered Yes to question 3 only.) Case D: Fax with a distinctive Refer to your country in ring service on the back of the device. Make sure you might experience problems sending and receiving faxes. Voice calls and...
User Guide - Page 92

... you have a DSL service through your DSL provider. 2. This special phone cord is supplied, you may will not be able to send and receive faxes with the device. Using the phone cord supplied in the box with the device, connect one phone cord is different from the phone cords you might be called ADSL in the box with the...
User Guide - Page 93

...tone will not be able to the fax/phone port of the device Set up the device as described in your home or office. If the supplied phone cord is designated for multiple purposes. ... are using a PBX phone system, dial the number for an outside line before dialing the fax number. • Make sure you might not be able to send or receive faxes with a distinctive ring service on how to...
User Guide - Page 155

... and the test failed, review the report for more information, see The fax test failed. • The fax test failed • The display always shows Phone Off Hook • The device is having problems sending and receiving faxes • The device is not set up the device for information on the original and not a result of the scanning process. •...
User Guide - Page 160

.... (A splitter is causing problems; Chapter 9 The "Fax Line Condition" test failed Solution: • Make sure you connect the device to an analog phone line or you will also need another phone cord, which uses the same phone line as the device might be causing the test to send or receive faxes. try sending or receiving a fax. • Check the connection between the...
User Guide - Page 163

... telephone you will not receive the fax. NOTE: If using a distinctive ring service, check to make sure that is connected directly to the device, you are sending a fax manually from your phone directly on top of the device cable which has a wall plug attached to it. For more information, see Receive a fax manually. The device cannot receive faxes, but can send faxes Solution: • If...
User Guide - Page 191

... more memory. • Manual fax send and receive. • Automatic busy redial...Ring detect with 1200 x 1200 input dpi) Copy specifications • Digital image processing • Up to 100 copies from original (varies by model) • Digital zoom: from 25 to 400% (varies by model) • Fit to page, pre-scan • Copy speeds vary according to the complexity of a firewall as the device...

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