Motorola FINITI Support Question
Motorola FINITI Support Question
Find answers below for this question about Motorola FINITI.Need a Motorola FINITI manual? We have 2 online manuals for this item!
Question posted by rmcbus on September 1st, 2013
Microphone Problem
I can hear my callers just fine, but they cannot hear me. Stealth Mode does not seem to help either way. Is there anyway to fix or adjust the microphone?
Current Answers
Answer #1: Posted by motohelper on September 3rd, 2013 2:56 PM
motohelper
Member since:
June 11th, 2013 Points: 451,600
Member since:
June 11th, 2013 Points: 451,600
Hi,
Sorry to hear you're having trouble with your Motorola Finiti. Try to reset the headset to factory settings then try to make a call again and see if it resolved your issue. Press and hold the Call button while turning on the headset to turn on Reset to factory default. Follow the voice prompts to make changes to the settings.
If you're still having the same issue after the reset, is your headset within a year from the date of purchase? If so, you can contact Motorola for warranty replacement.
He're's how to contact Motorola https://motorola-global-portal.custhelp.com/app/mcp/service/.
Hope this helps.
https://forums.motorola.com/pages/home
Related Motorola FINITI Manual Pages
FINITI User Manual - Page 3
... any condition and without raising your headset into this handy guide, and in a
Congratulations
1
CrystalTalk™ dual microphones are used for everyday noise cancellation, and the stealth mode for windy or extreme conditions. Some other cool features:
• Hear and reply to phone text messages with MotoSpeak™.
• Hear the caller's name and use your voice...
FINITI User Manual - Page 4
more information
on , check it out. matter of minutes we'll show you just how easy your headset for the first time, please read the important Safety, Regulatory & Legal information at the back of this guide (page 25).
2
Congratulations So go on the Web: www.motorola.com/support
Caution: Before using your headset is to use.
FINITI User Manual - Page 5
Your headset
the important parts
side view Call Button
Ear
Power
Loop
Switch
MicroUSB Charging Connector
Status Light
Earhook
Volume Buttons
the Stealth Mode Button
Earpiece with the Stealth Mode Sensor
Warning: Do not apply pressure or squeeze the stealth mode sensor (small rubber balloon), as it can damage the parts inside and will void the warranty. Your headset
3
FINITI User Manual - Page 9
2 Place the ear loop or spring in the bend of your ear.
3 Flex the earhook and loop it over your ear, and point the headset microphone towards your mouth.
7
FINITI User Manual - Page 11
Remove the ear fitting and
Basics
9
Hear caller's name If your phone knows your headset clean and dry. Clean your headset
Keep your caller's name, then you hear "call from " on an incoming call Note: This feature does not work for second incoming calls. High humidity or perspiration can make the ear fitting ...
FINITI User Manual - Page 13
...becomes steadily lit in blue and you hear "ready to pair".
5 Follow the voice prompts to connect your phone to your headset (see "Turn it on & off" on your headset. Pair & connect
11
Pair & ... your phone
1 Turn off any Bluetooth® devices previously paired with your headset.
2 Turn on the Bluetooth feature on your phone.
3 Put the headset on your ear (see "Wear it" on page 6).
4 Turn on...
FINITI User Manual - Page 14
.... 5 Turn on . Pair & connect a second phone
1 Turn off first phone and any other Bluetooth devices previously paired with your headset. The status light becomes steadily lit in blue and you hear "pairing complete". For daily use, make sure your headset is turned on, and your phone's Bluetooth feature is on your phone, you...
FINITI User Manual - Page 15
Test your call connection
1 Place the headset on the headset. If your phone and headset are successfully connected, you hear ringing on your ear.
2 On your phone, dial a phone number and press the Call/Send key.
When your headset successfully pairs with your phone, you hear " connected", your headset is connected to both phones, turn on the first...
FINITI User Manual - Page 16
... the noise
Always be heard during calls with the CrystalTalk dual microphones and the stealth mode sensor:
• CrystalTalk is always on to shut out all background noise. the Stealth Mode Button
14
Be clear
Turn on the stealth mode
Press the Stealth Mode button and listen for the "stealth mode on when noise and wind get really bad to cancel...
FINITI User Manual - Page 19
Press and hold a Volume button until you hear a tone.
Calls
17 Press the Call button.
end a call
answer second incoming call
reject second incoming call on /off stealth mode
Press the Call button.
Tip: When connected to two phones, follow the voice prompts to perform functions such as voice dial, redial, and end call...
FINITI User Manual - Page 24
... headset will not enter pairing mode. Make sure that any devices previously paired with the headset are turned off both Volume buttons until you hear "ready to become steadily lit in blue, indicating the headset is searching for the status light to pair" and see the status light steadily lit in pairing mode. Wait for devices. Problems...
FINITI User Manual - Page 25
...Problems?
23 Try rotating the headset in your phone. My headset worked before but now it's not working. If the Bluetooth feature was turned off or was turned on in stealth mode.
Or, you can switch to another ear fitting to does not hear... on only temporarily, you may need to does not hear you .
The person you are talking to restart the Bluetooth feature and pair your phone and...
Quick Start Guide - Page 4
... level, and other cool features: • Hear and reply to phone text messages with two phones.
more information on the Web: www.motorola.com/support
Caution: Before using your headset into this guide (page 21).
CrystalTalk™ dual microphones are used for everyday noise cancellation, and the stealth mode for the first time, please read...
Quick Start Guide - Page 5
Your headset
the important parts Call
Button
side view
Ear Power Loop Switch
MicroUSB Charging Connector
Status Light
Earhook
Volume
the Earpiece with
Buttons Stealth the Stealth
Mode Mode Sensor
Button
Warning:Do not apply pressure or squeeze the stealth mode sensor (small
rubber balloon), as it can damage the parts inside and will void the warranty.
Quick Start Guide - Page 10
Enhanced call features
Tell headset to answer or ignore calls Use your caller's name, then you hear "call from " on an incoming call is active, music pauses. When the call Note: This feature does not work for second incoming calls. Hear caller's name If your phone knows your voice to answer or ignore an incoming call...
Quick Start Guide - Page 11
Also check for any debris that may be blocking the small speaker port on the ear fitting.
High humidity or perspiration can make the ear fitting feel slippery. Note: Be very careful when wiping near the stealth mode sensor. Remove the ear fitting and wipe it with a soft cloth to remove dirt and moisture. Basics
Clean your headset
Keep your headset clean and dry.
Quick Start Guide - Page 15
... be heard during calls with the ear canal (see page 6).
the Stealth
Turn on the stealth mode
Mode Button
Press the Stealth Mode button and listen for the sound of your voice, not all background noise. It is in contact with the CrystalTalk dual microphones and the
stealth mode sensor:
• CrystalTalk is always on to cancel out everyday...
Quick Start Guide - Page 16
...a Volume button until you hear a tone. answer call
Press both Volume buttons. ...hear a tone.
turn on the desired phone.
14
Tip: When connected to two phones, follow the voice prompts to talk Note: Some features are phone/network dependent. To... reject call
Press and hold a Volume button until you hear a tone.
make a voice dial call on /off stealth mode Press the stealth mode...
Quick Start Guide - Page 20
...headset are turned off both Volume buttons until you hear "ready to become steadily lit in blue, indicating the headset is now in blue when your headset is steadily lit in pairing mode. My phone doesn't find my headset...button and both the other device and headset, wait 10 seconds, then turn off . If the status light is searching for devices.
My headset worked before but now it's not ...
Quick Start Guide - Page 21
... page 10).
The person you are talking to does not hear you Try rotating the headset in stealth mode Make sure the ear fitting is clean and dry (see "Pair & connect" on page 9).
19 Or, you may need to provide a better fit. Problems? If the Bluetooth feature was turned off or was turned on only...
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