Question posted by cob1435 on September 19th, 2012

Why Do Craftsman Tools Need Continous Repair?

I bought a Craftsman weed wacker a couple of years ago. I purchased this tool based on the reputation that had been established over years of purchasing and using these products. I am currently extremely frustrated that the tool which I have has had the starter chord replaced twice and has just snapped again. The extended warranty which I purchased has,of course, expired. I am looking at buying a Toro, Weed Wacker, Stihl or other brand because of this situation.

Current Answers

Answer #1: Posted by Odin on September 19th, 2012 5:23 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,630
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It appears you wish to express your dissatisfaction to Sears. Here's the contact information:

Sears, Roebuck & Co.
3333 Beverly Rd.
Hoffman Estates, IL 60179
Att: Complaint

800-427-3049 or 847-289-2500
fax 800-427-3049


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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