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... Cisco Wireless IP Phone 7920 17 Viewing the Current Configuration 17 Viewing Network Statistics 18 Viewing Firmware Versions 19 Viewing the Hardware Information 20 9 C H A P T E R Troubleshooting the Cisco Wireless IP Phone 7920 1 Resolving Startup and Connectivity Problems 2 Symptom: The Cisco Wireless IP Phone Does Not Complete the Normal Start Up Process 2 Symptom: The Cisco Wireless IP Phone Does Not Associate with a Cisco Aironet Access Point 3 Verifying Access Point Settings 3 Symptom: The Cisco Wireless IP Phone...
... Cisco Wireless IP Phone 7920 17 Viewing the Current Configuration 17 Viewing Network Statistics 18 Viewing Firmware Versions 19 Viewing the Hardware Information 20 9 C H A P T E R Troubleshooting the Cisco Wireless IP Phone 7920 1 Resolving Startup and Connectivity Problems 2 Symptom: The Cisco Wireless IP Phone Does Not Complete the Normal Start Up Process 2 Symptom: The Cisco Wireless IP Phone Does Not Associate with a Cisco Aironet Access Point 3 Verifying Access Point Settings 3 Symptom: The Cisco Wireless IP Phone...
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... overview of procedures for configuring telephony features and adding users to Cisco CallManager Chapter 8, "Viewing Status, Statistics, and Firmware Information on the Cisco Wireless IP Phone 7920" Explains how to view phone configuration status, network statistics, and firmware information from the Cisco Wireless IP Phone Chapter 9, "Troubleshooting the Cisco Wireless Provides tips for troubleshooting the IP Phone 7920" Cisco Wireless IP Phone Appendix A, "Providing Information to Users By Provides suggestions for setting...
... overview of procedures for configuring telephony features and adding users to Cisco CallManager Chapter 8, "Viewing Status, Statistics, and Firmware Information on the Cisco Wireless IP Phone 7920" Explains how to view phone configuration status, network statistics, and firmware information from the Cisco Wireless IP Phone Chapter 9, "Troubleshooting the Cisco Wireless Provides tips for troubleshooting the IP Phone 7920" Cisco Wireless IP Phone Appendix A, "Providing Information to Users By Provides suggestions for setting...
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..., Statistics, and Firmware Information on using their IP phones. These instructions are intended to point you must configure the Cisco Wireless IP Phones to prepare them to web-based services such as weather, stock reports, and phone directories Like other tasks. For more information about it. See the "Configuring Network Features for the Cisco Wireless IP Phone" section on the Cisco Wireless IP Phone 7920 Chapter 1 An...
..., Statistics, and Firmware Information on using their IP phones. These instructions are intended to point you must configure the Cisco Wireless IP Phones to prepare them to web-based services such as weather, stock reports, and phone directories Like other tasks. For more information about it. See the "Configuring Network Features for the Cisco Wireless IP Phone" section on the Cisco Wireless IP Phone 7920 Chapter 1 An...
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... Connectivity Problems, page 9-2 2-22 Cisco Wireless IP Phone 7920 Administration Guide for an access point Description Related Topics The Cisco Wireless IP Phone 7920 has non-volatile Flash memory in Flash memory. The phone associates with the access point with the highest RSSI and lowest channel utilization (QBSS) that loads a phone image stored in which it stores firmware images and user-defined preferences.
... Connectivity Problems, page 9-2 2-22 Cisco Wireless IP Phone 7920 Administration Guide for an access point Description Related Topics The Cisco Wireless IP Phone 7920 has non-volatile Flash memory in Flash memory. The phone associates with the access point with the highest RSSI and lowest channel utilization (QBSS) that loads a phone image stored in which it stores firmware images and user-defined preferences.
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If you are not using .cnf or .cnf.xml format configuration files of the Wireless Network Table 2-5 Cisco IP Phone Startup Process (continued) Step Description Related Topics 4. Downloading Load The Cisco Wireless IP Phone checks to verify ID that the proper firmware is installed or if new firmware is using .xml format configuration files receive the load ID in your network...
If you are not using .cnf or .cnf.xml format configuration files of the Wireless Network Table 2-5 Cisco IP Phone Startup Process (continued) Step Description Related Topics 4. Downloading Load The Cisco Wireless IP Phone checks to verify ID that the proper firmware is installed or if new firmware is using .xml format configuration files receive the load ID in your network...
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... software or you need to install the following software: • Cisco 7920 Configuration Utility Version 2.0 • Cisco Wireless IP Phone 7920 Firmware Release 2.0 Note The Cisco 7920 Configuration Utility 2.0 supports only Cisco Wireless IP Phone 7920 Firmware Release 2.0. How to Install the Cisco 7920 Configuration Utility Chapter 4 Using the Cisco 7920 Configuration Utility System Requirements To install and run the Cisco 7920 Configuration Utility, your computer must use an earlier version of...
... software or you need to install the following software: • Cisco 7920 Configuration Utility Version 2.0 • Cisco Wireless IP Phone 7920 Firmware Release 2.0 Note The Cisco 7920 Configuration Utility 2.0 supports only Cisco Wireless IP Phone 7920 Firmware Release 2.0. How to Install the Cisco 7920 Configuration Utility Chapter 4 Using the Cisco 7920 Configuration Utility System Requirements To install and run the Cisco 7920 Configuration Utility, your computer must use an earlier version of...
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... 4-9 User can execute the Import, Export, and Upload Firmware Image options. User cannot execute Import, Export, or Upload Firmware Image options. Using the Configuration Utility Menus The Configuration Utility includes these standard Windows editing options: • Cut • Copy • Paste Cisco Wireless IP Phone 7920 Administration Guide for a phone. • Open-Locate and open an existing configuration...
... 4-9 User can execute the Import, Export, and Upload Firmware Image options. User cannot execute Import, Export, or Upload Firmware Image options. Using the Configuration Utility Menus The Configuration Utility includes these standard Windows editing options: • Cut • Copy • Paste Cisco Wireless IP Phone 7920 Administration Guide for a phone. • Open-Locate and open an existing configuration...
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... View Menu Options When the Configuration Utility is started, the Current Phone Settings window and the Log History window appear automatically. Overview of the Application Windows Chapter 4 Using the Cisco 7920 Configuration Utility The Edit menu provides access to Factory Default, page 4-13 4-10 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 OL-7104-01
... View Menu Options When the Configuration Utility is started, the Current Phone Settings window and the Log History window appear automatically. Overview of the Application Windows Chapter 4 Using the Cisco 7920 Configuration Utility The Edit menu provides access to Factory Default, page 4-13 4-10 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 OL-7104-01
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... By Cisco Wireless IP Phone 7920 Note You can change the Cisco 7920 Configuration Utility password for your local computer when you can use the default user password to have the phone reset. OL-7104-01 Cisco Wireless IP Phone 7920 Administration Guide for the first time. The default usernames and passwords are as shown in to the phone to import, export, or upload firmware...
... By Cisco Wireless IP Phone 7920 Note You can change the Cisco 7920 Configuration Utility password for your local computer when you can use the default user password to have the phone reset. OL-7104-01 Cisco Wireless IP Phone 7920 Administration Guide for the first time. The default usernames and passwords are as shown in to the phone to import, export, or upload firmware...
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... Yes to confirm that you switch to the Cisco Wireless IP Phone 7920. 4-12 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 OL-7104-01 If you wish to the phone. Uploading the Firmware Image The Upload Firmware Image window allows you to specify a firmware image filename and to upload the file to another phone in the On-Line mode, you are...
... Yes to confirm that you switch to the Cisco Wireless IP Phone 7920. 4-12 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 OL-7104-01 If you wish to the phone. Uploading the Firmware Image The Upload Firmware Image window allows you to specify a firmware image filename and to upload the file to another phone in the On-Line mode, you are...
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.... OL-7104-01 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 4-13 Enter or select the firmware image filename and path...phone connects to Cisco CallManager, the phone gets that you wish to restore to defaults. Chapter 4 Using the Cisco 7920 Configuration Utility Overview of the Application Windows To upload firmware, follow these steps: Procedure Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 To log in the Cisco Wireless IP Phone 7920 are removed; however, the data stored in again to continue configuring the Cisco Wireless IP Phone 7920...
.... OL-7104-01 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 4-13 Enter or select the firmware image filename and path...phone connects to Cisco CallManager, the phone gets that you wish to restore to defaults. Chapter 4 Using the Cisco 7920 Configuration Utility Overview of the Application Windows To upload firmware, follow these steps: Procedure Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 To log in the Cisco Wireless IP Phone 7920 are removed; however, the data stored in again to continue configuring the Cisco Wireless IP Phone 7920...
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... that the file location can be identified.The configuration files and firmware images for the Cisco Wireless IP Phone 7920. • Subnet Mask-Enter an IP subnet mask address to identify the subnetwork so that you must specify the static IP settings for IP address, subnet mask, and other IP configuration. Enter the following DHCP settings: • To enable the...
... that the file location can be identified.The configuration files and firmware images for the Cisco Wireless IP Phone 7920. • Subnet Mask-Enter an IP subnet mask address to identify the subnetwork so that you must specify the static IP settings for IP address, subnet mask, and other IP configuration. Enter the following DHCP settings: • To enable the...
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...of up to enter characters exactly as configured on the access points. 4-22 Cisco Wireless IP Phone 7920 Administration Guide for the maximum setting (Max), the access point uses the Transmit Power setting on the phone. Dynamic transmit power control (DTPC) is the maximum rate that the...wireless LAN. If set the Transmit Power, click the arrow by the drop-down list and choose the appropriate power setting. (Default setting is 20mW) Note If Client Transmit Power is set for using the access point advertised data rates.) Note The data rate setting is available with firmware...
...of up to enter characters exactly as configured on the access points. 4-22 Cisco Wireless IP Phone 7920 Administration Guide for the maximum setting (Max), the access point uses the Transmit Power setting on the phone. Dynamic transmit power control (DTPC) is the maximum rate that the...wireless LAN. If set the Transmit Power, click the arrow by the drop-down list and choose the appropriate power setting. (Default setting is 20mW) Note If Client Transmit Power is set for using the access point advertised data rates.) Note The data rate setting is available with firmware...
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... have problems when using the Cisco 7920 Configuration Utility and connecting to the Cisco Wireless IP Phones, use these suggestions: Close Other TFTP Applications The Configuration Utility uses port 69 for Cisco CallManager Release 4.0 and 4.1 4-37 The new log entries are not deleted or overwritten by the new log entries. OL-7104-01 Cisco Wireless IP Phone 7920 Administration Guide for TFTP...
... have problems when using the Cisco 7920 Configuration Utility and connecting to the Cisco Wireless IP Phones, use these suggestions: Close Other TFTP Applications The Configuration Utility uses port 69 for Cisco CallManager Release 4.0 and 4.1 4-37 The new log entries are not deleted or overwritten by the new log entries. OL-7104-01 Cisco Wireless IP Phone 7920 Administration Guide for TFTP...
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... Cisco Wireless IP Phone 7920 Guide. Upgrade the Cisco Wireless IP Phone 7920 to adjust the ring volume. Note You must copy the ring tone files, not move them. Choose Menu > Phone Settings > Ring Tones > Download Ring Tone. The loud ring tones (loudxxx.raw) should be available for Cisco CallManager Release 4.0 and 4.1 7-15 From the Cisco Wireless IP Phone 7920, choose Menu > Profiles to the latest version firmware...
... Cisco Wireless IP Phone 7920 Guide. Upgrade the Cisco Wireless IP Phone 7920 to adjust the ring volume. Note You must copy the ring tone files, not move them. Choose Menu > Phone Settings > Ring Tones > Download Ring Tone. The loud ring tones (loudxxx.raw) should be available for Cisco CallManager Release 4.0 and 4.1 7-15 From the Cisco Wireless IP Phone 7920, choose Menu > Profiles to the latest version firmware...
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... name of the configuration file for Cisco CallManager Release 4.0 and 4.1 8-17 This chapter includes these steps: Procedure Step 1 Step 2 Press the Menu softkey. Choose Phone Settings > Phone Status. CH A P T E R 8 Viewing Status, Statistics, and Firmware Information on the Cisco Wireless IP Phone 7920 You can obtain network information, and verify the installed firmware version by using the Phone Settings menu on the Cisco Wireless IP Phone 7920.
... name of the configuration file for Cisco CallManager Release 4.0 and 4.1 8-17 This chapter includes these steps: Procedure Step 1 Step 2 Press the Menu softkey. Choose Phone Settings > Phone Status. CH A P T E R 8 Viewing Status, Statistics, and Firmware Information on the Cisco Wireless IP Phone 7920 You can obtain network information, and verify the installed firmware version by using the Phone Settings menu on the Cisco Wireless IP Phone 7920.
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... Config File screen, press the Back softkey. the list of the configuration file in this screen. Chapter 8 Viewing Status, Statistics, and Firmware Information on the Cisco Wireless IP Phone 7920 and see information about the phone and network performance, follow these steps: Procedure Step 1 Step 2 Step 3 Step 4 Step 5 Press the Menu softkey. To exit the Network Statistics...
... Config File screen, press the Back softkey. the list of the configuration file in this screen. Chapter 8 Viewing Status, Statistics, and Firmware Information on the Cisco Wireless IP Phone 7920 and see information about the phone and network performance, follow these steps: Procedure Step 1 Step 2 Step 3 Step 4 Step 5 Press the Menu softkey. To exit the Network Statistics...
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... broadcast packets received Number of packet transmissions that failed Number of packet acknowledgements that are used on the Cisco Wireless IP Phone 7920 by viewing the Firmware Info screen. Chapter 8 Viewing Status, Statistics, and Firmware Information on the Cisco Wireless IP Phone 7920 Viewing Firmware Versions Table 8-1 Network Statistics Screen Items Item Up Time TxPkts RxPkts Aged Pkts Bcast Rx Tx Failed Ack...
... broadcast packets received Number of packet transmissions that failed Number of packet acknowledgements that are used on the Cisco Wireless IP Phone 7920 by viewing the Firmware Info screen. Chapter 8 Viewing Status, Statistics, and Firmware Information on the Cisco Wireless IP Phone 7920 Viewing Firmware Versions Table 8-1 Network Statistics Screen Items Item Up Time TxPkts RxPkts Aged Pkts Bcast Rx Tx Failed Ack...
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... Viewing the Hardware Information The Hardware Info screen in the phone. Select Firmware Info. Choose Phone Settings > Phone Status. 8-20 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 OL-7104-01 Chapter 8 Viewing Status, Statistics, and Firmware Information on the Cisco Wireless IP Phone 7920 Viewing the Hardware Information To view the firmware information, follow these steps: Procedure Step 1 Step 2 Step 3 Step 4 Press...
... Viewing the Hardware Information The Hardware Info screen in the phone. Select Firmware Info. Choose Phone Settings > Phone Status. 8-20 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 OL-7104-01 Chapter 8 Viewing Status, Statistics, and Firmware Information on the Cisco Wireless IP Phone 7920 Viewing the Hardware Information To view the firmware information, follow these steps: Procedure Step 1 Step 2 Step 3 Step 4 Press...
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The number of the hardware release displays. Step 4 To exit the Hardware Info screen, press the Back softkey. Related Topics • Viewing the Current Configuration, page 8-17 • Viewing Network Statistics, page 8-18 • Viewing Firmware Versions, page 8-19 OL-7104-01 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 8-21 Chapter 8 Viewing Status, Statistics, and Firmware Information on the Cisco Wireless IP Phone 7920 Viewing the Hardware Information Step 3 Select Hardware Info.
The number of the hardware release displays. Step 4 To exit the Hardware Info screen, press the Back softkey. Related Topics • Viewing the Current Configuration, page 8-17 • Viewing Network Statistics, page 8-18 • Viewing Firmware Versions, page 8-19 OL-7104-01 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 8-21 Chapter 8 Viewing Status, Statistics, and Firmware Information on the Cisco Wireless IP Phone 7920 Viewing the Hardware Information Step 3 Select Hardware Info.