Administration Guide
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Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Text Part Number: OL-7104-01
Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Text Part Number: OL-7104-01
Administration Guide
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... certain other company. (0711R) Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1, CiscoWireless IP Phone 7920 Copyright © 2000-2005 Cisco Systems, Inc. All rights reserved. and Access Registrar, Aironet, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel...
... certain other company. (0711R) Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1, CiscoWireless IP Phone 7920 Copyright © 2000-2005 Cisco Systems, Inc. All rights reserved. and Access Registrar, Aironet, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel...
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... 18 Obtaining Technical Assistance 19 Cisco Technical Support Website 19 Submitting a Service Request 20 Definitions of Service Request Severity 21 Obtaining Additional Publications and Information 21 Document Conventions 22 An Overview of the Cisco Wireless IP Phone 7920 1 Understanding the Cisco Wireless IP Phone 7920 1 Features Supported on the Cisco Wireless IP Phone 7920 3 Configuring Telephony Features 4 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 OL-7104-01...
... 18 Obtaining Technical Assistance 19 Cisco Technical Support Website 19 Submitting a Service Request 20 Definitions of Service Request Severity 21 Obtaining Additional Publications and Information 21 Document Conventions 22 An Overview of the Cisco Wireless IP Phone 7920 1 Understanding the Cisco Wireless IP Phone 7920 1 Features Supported on the Cisco Wireless IP Phone 7920 3 Configuring Telephony Features 4 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 OL-7104-01...
Administration Guide
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... Files 17 Interacting with the DHCP Server 18 Wireless Network and Access Point Configuration 19 Understanding the Phone Startup Process 21 Setting Up Cisco Wireless IP Phones 1 Preparing to Install the Cisco Wireless IP Phone 7920 1 Network Requirements 2 Phone Configuration Tasks 2 Configuring IP Phones in Cisco CallManager 6 Adding Phones to the Cisco CallManager Database 7 Adding Phones with Auto-Registration 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 6 OL-7104-01
... Files 17 Interacting with the DHCP Server 18 Wireless Network and Access Point Configuration 19 Understanding the Phone Startup Process 21 Setting Up Cisco Wireless IP Phones 1 Preparing to Install the Cisco Wireless IP Phone 7920 1 Network Requirements 2 Phone Configuration Tasks 2 Configuring IP Phones in Cisco CallManager 6 Adding Phones to the Cisco CallManager Database 7 Adding Phones with Auto-Registration 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 6 OL-7104-01
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... Cisco 7920 Configuration Utility 1 System Requirements 2 Installing the Cisco 7920 Configuration Utility 3 Uninstalling the Cisco 7920 Configuration Utility 4 How to Use the Cisco 7920 Configuration Utility 4 Cisco 7920 Configuration Utility Overview 4 Connecting the Cisco 7920 Configuration Utility to a Phone 5 Activating the USB Port on the Phone 5 Connecting to the Cisco Wireless IP Phone 5 Overview of the Application Windows 6 Current Phone Settings Window 7 Connection Status Bar Information 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco...
... Cisco 7920 Configuration Utility 1 System Requirements 2 Installing the Cisco 7920 Configuration Utility 3 Uninstalling the Cisco 7920 Configuration Utility 4 How to Use the Cisco 7920 Configuration Utility 4 Cisco 7920 Configuration Utility Overview 4 Connecting the Cisco 7920 Configuration Utility to a Phone 5 Activating the USB Port on the Phone 5 Connecting to the Cisco Wireless IP Phone 5 Overview of the Application Windows 6 Current Phone Settings Window 7 Connection Status Bar Information 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco...
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... Hot Keys 34 Creating a Configuration Template 35 Log History Window 36 Troubleshooting the Network Connection for the Cisco 7920 Configuration Utility 37 5 C H A P T E R Configuring Network Profiles on the Cisco Wireless IP Phone 7920 1 Accessing Network Profile Settings on the Phone 2 Displaying the Network Profile Menu 2 Configuring Network Profile Settings 3 Modifying DHCP Settings 4 Enabling or Disabling DHCP 5 Configuring Static...
... Hot Keys 34 Creating a Configuration Template 35 Log History Window 36 Troubleshooting the Network Connection for the Cisco 7920 Configuration Utility 37 5 C H A P T E R Configuring Network Profiles on the Cisco Wireless IP Phone 7920 1 Accessing Network Profile Settings on the Phone 2 Displaying the Network Profile Menu 2 Configuring Network Profile Settings 3 Modifying DHCP Settings 4 Enabling or Disabling DHCP 5 Configuring Static...
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... 8 Using the Cisco Wireless IP Phone 7920 Site Survey Utility 9 Requirements for an Optimal Wireless Voice Environment 10 7 C H A P T E R Configuring Features, Templates, Services, and Users 1 Configuring Cisco Wireless IP Phones in Cisco CallManager 2 Product Specific Configuration Options 2 Access to Phone Menu Options 2 Idle Phone Softkeys 3 Cisco CallManager Softkeys 3 Setting Up the Idle URL for a Cisco Wireless IP Phone 7920 3 Configuring Telephony Features 3 Configuring Softkey Templates 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release...
... 8 Using the Cisco Wireless IP Phone 7920 Site Survey Utility 9 Requirements for an Optimal Wireless Voice Environment 10 7 C H A P T E R Configuring Features, Templates, Services, and Users 1 Configuring Cisco Wireless IP Phones in Cisco CallManager 2 Product Specific Configuration Options 2 Access to Phone Menu Options 2 Idle Phone Softkeys 3 Cisco CallManager Softkeys 3 Setting Up the Idle URL for a Cisco Wireless IP Phone 7920 3 Configuring Telephony Features 3 Configuring Softkey Templates 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release...
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... Cisco Wireless IP Phone Does Not Complete the Normal Start Up Process 2 Symptom: The Cisco Wireless IP Phone Does Not Associate with a Cisco Aironet Access Point 3 Verifying Access Point Settings 3 Symptom: The Cisco Wireless IP Phone Does Not Register with Cisco CallManager 5 Registering the Phone with Cisco CallManager 5 Checking Network Connectivity 6 Verifying TFTP Server Settings 6 Verifying IP Addressing 7 Verifying DNS Settings 8 Verifying Cisco CallManager Settings 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco...
... Cisco Wireless IP Phone Does Not Complete the Normal Start Up Process 2 Symptom: The Cisco Wireless IP Phone Does Not Associate with a Cisco Aironet Access Point 3 Verifying Access Point Settings 3 Symptom: The Cisco Wireless IP Phone Does Not Register with Cisco CallManager 5 Registering the Phone with Cisco CallManager 5 Checking Network Connectivity 6 Verifying TFTP Server Settings 6 Verifying IP Addressing 7 Verifying DNS Settings 8 Verifying Cisco CallManager Settings 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco...
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... Not Roam Properly 15 Voice Quality Deteriorates While Roaming 16 Delays in Voice Conversation While Roaming 16 Phone Loses Connection with Cisco CallManager While Roaming 16 General Troubleshooting Information 17 Troubleshooting Tips for the Cisco Wireless IP Phone 7920 17 Logging Information for Troubleshooting 20 Using a System Log Server 20 Using the Trace Route Option on the...
... Not Roam Properly 15 Voice Quality Deteriorates While Roaming 16 Delays in Voice Conversation While Roaming 16 Phone Loses Connection with Cisco CallManager While Roaming 16 General Troubleshooting Information 17 Troubleshooting Tips for the Cisco Wireless IP Phone 7920 17 Logging Information for Troubleshooting 20 Using a System Log Server 20 Using the Trace Route Option on the...
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... I X C A P P E N D I X INDEX Selecting the Transmit Power 26 Changing the Cisco Discovery Protocol Settings 27 Cisco 7920 Configuration Utility Troubleshooting Tips 28 Troubleshooting Information for Basic Problems 28 Windows User Interface Operation Errors 29 TCP Connection... How Wireless IP Phones Operate 1 How Users Get Copies of Cisco IP Phone Manuals 3 How Users Configure Phone Features and Services 3 How Users Access Voice Messages 4 Supporting International Users 1 Physical and Operating Environment Specifications 1 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager...
... I X C A P P E N D I X INDEX Selecting the Transmit Power 26 Changing the Cisco Discovery Protocol Settings 27 Cisco 7920 Configuration Utility Troubleshooting Tips 28 Troubleshooting Information for Basic Problems 28 Windows User Interface Operation Errors 29 TCP Connection... How Wireless IP Phones Operate 1 How Users Get Copies of Cisco IP Phone Manuals 3 How Users Configure Phone Features and Services 3 How Users Access Voice Messages 4 Supporting International Users 1 Physical and Operating Environment Specifications 1 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager...
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... to administer phones running with Cisco CallManager. Cisco Wireless IP Phone 7920 Administration Guide for end-users of the close interaction between the Cisco Wireless IP Phone 7920 and Cisco CallManager, these tasks require familiarity with Cisco CallManager Release 3.3 or later. Because of the phones. Preface Overview Cisco Wireless IP Phone 7920 Administration Guide provides the information you need to understand, install, configure, and manage the Cisco Wireless IP Phone 7920 on the wireless network. The...
... to administer phones running with Cisco CallManager. Cisco Wireless IP Phone 7920 Administration Guide for end-users of the close interaction between the Cisco Wireless IP Phone 7920 and Cisco CallManager, these tasks require familiarity with Cisco CallManager Release 3.3 or later. Because of the phones. Preface Overview Cisco Wireless IP Phone 7920 Administration Guide provides the information you need to understand, install, configure, and manage the Cisco Wireless IP Phone 7920 on the wireless network. The...
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...-IP (VoIP) network. Because of the complexity of the tasks required prior to installation Chapter 3, "Setting Up Cisco Wireless IP Phones" Describes how to properly and safely install and configure the Cisco Wireless IP Phone 7920 on your network Chapter 4, "Using the Cisco 7920 Configuration Utility" Describes how to install and use the Cisco 7920 Configuration Utility to import and export configuration files for the Cisco Wireless IP Phone...
...-IP (VoIP) network. Because of the complexity of the tasks required prior to installation Chapter 3, "Setting Up Cisco Wireless IP Phones" Describes how to properly and safely install and configure the Cisco Wireless IP Phone 7920 on your network Chapter 4, "Using the Cisco 7920 Configuration Utility" Describes how to install and use the Cisco 7920 Configuration Utility to import and export configuration files for the Cisco Wireless IP Phone...
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... • Cisco Wireless IP Phone 7920 Accessory Guide • Cisco Wireless 7920 Design and Deployment Guide • Cisco Wireless IP Phone 7920 Phone Guide • Regulatory Compliance and Safety Information for the Cisco Wireless IP Phone 7920 For more information about Cisco CallManager, refer to the following publications, which are available at this location: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/index.htm Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager...
... • Cisco Wireless IP Phone 7920 Accessory Guide • Cisco Wireless 7920 Design and Deployment Guide • Cisco Wireless IP Phone 7920 Phone Guide • Regulatory Compliance and Safety Information for the Cisco Wireless IP Phone 7920 For more information about Cisco CallManager, refer to the following publications, which are available at this location: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/index.htm Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager...
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... literature are available on Cisco.com. Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 16 OL-7104-01 Obtaining Documentation Preface • Cisco CallManager Administration Guide • Cisco CallManager Features and Services Guide • Cisco CallManager Serviceability Administration Guide • Cisco CallManager Serviceability System Guide • Cisco CallManager System Guide • Cisco CallManager Troubleshooting Guide • Cisco IP Phones and Services Application...
... literature are available on Cisco.com. Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 16 OL-7104-01 Obtaining Documentation Preface • Cisco CallManager Administration Guide • Cisco CallManager Features and Services Guide • Cisco CallManager Serviceability Administration Guide • Cisco CallManager Serviceability System Guide • Cisco CallManager System Guide • Cisco CallManager Troubleshooting Guide • Cisco IP Phones and Services Application...
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... appreciate your document or by calling 1 800 553-NETS (6387). Cisco Wireless IP Phone 7920 Administration Guide for ordering documentation at 408 526-7208 or, elsewhere in North America, by writing to bug-doc@cisco.com. Preface Documentation Feedback Registered Cisco.com users (Cisco direct customers) can order a Cisco Documentation DVD (product number DOC-DOCDVD=) from the Ordering tool...
... appreciate your document or by calling 1 800 553-NETS (6387). Cisco Wireless IP Phone 7920 Administration Guide for ordering documentation at 408 526-7208 or, elsewhere in North America, by writing to bug-doc@cisco.com. Preface Documentation Feedback Registered Cisco.com users (Cisco direct customers) can order a Cisco Documentation DVD (product number DOC-DOCDVD=) from the Ordering tool...
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... encrypted information that you might have identified a vulnerability in Cisco Products Cisco is committed to correct all vulnerabilities quickly. Cisco Wireless IP Phone 7920 Administration Guide for Cisco products is available at this URL: http://www.cisco.com/en/US/products/products_security_vulnerability_policy.ht ml From this URL: http://www.cisco.com/en/US/products/products_psirt_rss_feed.html Reporting Security Problems in...
... encrypted information that you might have identified a vulnerability in Cisco Products Cisco is committed to correct all vulnerabilities quickly. Cisco Wireless IP Phone 7920 Administration Guide for Cisco products is available at this URL: http://www.cisco.com/en/US/products/products_security_vulnerability_policy.ht ml From this URL: http://www.cisco.com/en/US/products/products_psirt_rss_feed.html Reporting Security Problems in...
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... service contract but do not have a user ID or password, you do Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 OL-7104-01 19 Cisco Technical Support Website The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues... with PSIRT is available 24 hours a day, 365 days a year, at this URL: http://www.cisco.com/techsupport Access to use a revoked or an expired encryption key. Preface Obtaining Technical Assistance Never use in this public key...
... service contract but do not have a user ID or password, you do Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 OL-7104-01 19 Cisco Technical Support Website The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues... with PSIRT is available 24 hours a day, 365 days a year, at this URL: http://www.cisco.com/techsupport Access to use a revoked or an expired encryption key. Preface Obtaining Technical Assistance Never use in this public key...
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... not resolved using the recommended resources, your production network is located at this URL: http://www.cisco.com/techsupport/contacts Cisco Wireless IP Phone 7920 Administration Guide for service. The TAC Service Request Tool is down list, or click the Cisco Product Identification Tool link under Documentation & Tools. You can access the CPI tool from the Alphabetical...
... not resolved using the recommended resources, your production network is located at this URL: http://www.cisco.com/techsupport/contacts Cisco Wireless IP Phone 7920 Administration Guide for service. The TAC Service Request Tool is down list, or click the Cisco Product Identification Tool link under Documentation & Tools. You can access the CPI tool from the Alphabetical...
Administration Guide
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...• Packet magazine is little or no effect on your business operation are reported in a standard format, Cisco has established severity definitions. Each quarter, Packet delivers coverage of Service Request Severity To ensure that all necessary...operations. Severity 2 (S2)-Operation of Cisco products. Preface Obtaining Additional Publications and Information Definitions of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and Cisco Wireless IP Phone 7920 Administration Guide for maximizing Internet and ...
...• Packet magazine is little or no effect on your business operation are reported in a standard format, Cisco has established severity definitions. Each quarter, Packet delivers coverage of Service Request Severity To ensure that all necessary...operations. Severity 2 (S2)-Operation of Cisco products. Preface Obtaining Additional Publications and Information Definitions of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and Cisco Wireless IP Phone 7920 Administration Guide for maximizing Internet and ...
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... and separated by vertical bars. You can view current offerings at this URL: http://www.cisco.com/packet • Internet Protocol Journal is a quarterly journal published by Cisco Systems for which you must enter is available from Cisco. Cisco Wireless IP Phone 7920 Administration Guide for which you supply values are grouped in boldface. You can access the...
... and separated by vertical bars. You can view current offerings at this URL: http://www.cisco.com/packet • Internet Protocol Journal is a quarterly journal published by Cisco Systems for which you must enter is available from Cisco. Cisco Wireless IP Phone 7920 Administration Guide for which you supply values are grouped in boldface. You can access the...
