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Maintenance and Service Guide - Page 1
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HP Notebook (Intel) HP 240 G4 Notebook HP 246 G4 Notebook HP Notebook 14g HP Notebook 14q
Maintenance and Service Guide
Maintenance and Service Guide - Page 2
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... are available in the express warranty statements accompanying such products and services. See http://www.microsoft.com for technical or editorial errors or omissions contained herein.
Intel, Celeron, Centrino, and Pentium are set forth in all editions of purchase. Software terms
By installing, copying, downloading, or otherwise using any further information or to change...
Maintenance and Service Guide - Page 9
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... 1 Product description
Category Product name Processors
Chipset Graphics
Panel
Description
HP Notebook HP 240 G4 Notebook PC HP 246 G4 Notebook PC HP Notebook 14g HP Notebook 14q 5th generation Intel® Core™ i5 processor ...of dedicated video memory (256Mx16 DDR3 900MHz x 4 PCs, 1GHz bridge to 900MHz), TDP 18W Support HD Decode, DX11, HDMI, and PX7 64-bit, S3/M2 package 35.6-cm (14.0-in ...
Maintenance and Service Guide - Page 23
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When contacting support, you troubleshoot system problems or travel internationally with the computer.
● Service label-Provides important information to identify your computer. Produce sound.
Component (1) QPC code (2) Serial number (3) Product number
Labels 15 Component (5)
Speakers ... for the product number or the model number. Locate these numbers before you contact support.
Maintenance and Service Guide - Page 30
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... parts catalog Display assembly subcomponents
Item (1)
(2)
(3a) (3b) (4)
Component Display bezel (includes insulator screws) For use in HP Notebook models For use in HP 240 G4 Notebook models For use in ], HD, WLED, BrightView; includes insulator screws) For use in HP Notebook models without a touch screen For use in HP Notebook models with a touch screen For use in HP 246 G4...
Maintenance and Service Guide - Page 37
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...screws that must be removed, replaced, or loosened when servicing Customer SelfRepair parts.
There are on -screen instructions. Component replacement procedures
NOTE: Please read and follow the on the service tag at the bottom of each screw size and location during removal and replacement.
Installing a part not supported by the Customer Self-Repair program may void your computer. This...
Maintenance and Service Guide - Page 41
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... and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your computer. See Labels on -screen instructions. Make special note of your country or region, and then follow the on page 15 for details. This chapter provides removal and replacement procedures for Authorized Service Provider only parts.
NOTE: HP continually improves and...
Maintenance and Service Guide - Page 69
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... enclosure for use in HP Notebook models (includes insulator screws) Black models Red models White silver models Turbo silver models Blue models Purple models Display enclosure for use in HP 240/246 G4 Notebook models (includes insulator screws) Hinges (left and right) (includes insulator screws) Webcam/microphone module (includes insulator screws) VGA HD
Spare part number
813518-001 813520...
Maintenance and Service Guide - Page 80
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... the network administrator before installing any instructions that contains the update. 4. Identify the BIOS update that has an .exe extension (for example, filename.exe). Double-click the file that is typically Local Disk (C:). 3. Complete the installation by selecting Start > Computer. 2. Select Start, type hp support assistant, and then select the HP Support Assistant program. 2.
Maintenance and Service Guide - Page 82
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... on your hard drive.
74 Chapter 8 Using Setup Utility (BIOS) in the notification area, at the far right of the path to install the update. Follow any instructions that appear on your hard drive that has an .exe extension (for HP updates now. 3. Identify the most recent BIOS update and compare it has been downloaded to your...
Maintenance and Service Guide - Page 84
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... to access this information to locate the update later, after the download is connected to install the update.
Type file in the taskbar search box, and then select the HP Support Assistant app. - Select Exit, select No, and then follow these steps:
a. Follow the on -screen instructions. If the update is downloaded.
Click your hard drive where...
Maintenance and Service Guide - Page 95
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... media. ▲ From the Start screen, type support, and then select the HP Support Assistant app.
- From the Windows desktop, click the question mark icon in HP Recovery Manager. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Creating HP Recovery media (select models only) on page 85.
● To use the Factory...
Maintenance and Service Guide - Page 111
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... been added to the Utilities menu. If a DriveLock password is set . Repeat this procedure if more than one or two prompts will also remain in industrystandards based HP Business Notebook PC systems and provide general instructions for HP PC products available on the product support pages at www.hp.com.
1. 15 Statement of Volatility
The purpose of...
Maintenance and Service Guide - Page 124
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... boot problems starting 88, 94
HP Recovery media creating 85, 91 recovery 88, 94
HP Recovery ...model name 1 mute light, identifying 11
N network jack, identifying 8
O operating system 3 optical drive
illustrated 21, 24 precautions 26 product description 2 removing 31 specifications 102 optical drive, identifying 7 original system recovery 82, 87, 93
P packaging guidelines 27 plastic parts, service...
Maintenance and Service Guide - Page 125
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...3 sensor, product description 3 serial number 15 serial number, computer 15 service considerations
cables 25 connectors 25 plastic parts 25 service labels, locating 15 serviceability, product description 4 slots memory card reader 14 security cable 7 speakers identifying 15 illustrated 20 removing 46 specifications computer 99
U USB 2.0 port, identifying 7, 8 USB 3.0 port, identifying 8 USB board...
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