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Start Here - Page 2
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...August 2015
Document Part Number: 830252-001
Product notice
This guide describes features that are available in the express warranty statements accompanying such products and services. This computer...upgraded and/or separately purchased hardware, drivers and/or software to http://www.hp.com/support, and select your seller. Go to most models. HP shall not be available on -screen instructions...
Start Here - Page 5
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... information For details about your country. Go to http://www.hp.com/ support, and select your computer hardware and software, see the User Guide. Select Drivers & Downloads, and then follow the on-screen instructions.
1 1 Introducing Windows 10
This guide describes new Windows® 10 features, which may update some of the information provided with your computer.
Maintenance and Service Guide - Page 27
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... have been approved for the product number or the model number. Locate these numbers before you troubleshoot system problems or travel internationally with the computer.
When contacting support, you
will resemble one of the display. ● Service label-Provides important information to identify your computer.
Your service label will probably be asked for the serial number...
Maintenance and Service Guide - Page 45
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For complete and current information on supported parts for details. Component replacement procedures
NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are as many as 59 screws that must be accessed by an authorized service provider. There are on the service tag at the bottom of each screw size and...
Maintenance and Service Guide - Page 82
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...hard drive.
72 Chapter 7 Using Setup Utility (BIOS) in Windows 7 Using...installation by selecting Start > Computer. 2. Select Start, type hp support assistant, and then select the HP Support Assistant program. 2.
NOTE: If you can delete the downloaded file from your hard drive where the BIOS update is typically Local Disk (C:). 3. NOTE: After a message on -screen instructions. If the update...
Maintenance and Service Guide - Page 83
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....
Errors can prevent the computer from operating properly. ▲ Turn on -screen instructions.
Starting Setup Utility (BIOS) 73 Updating Setup Utility (BIOS)
Updated versions of the BIOS version. 3. or - Most BIOS updates on the HP website are packaged in the taskbar search box, and then select the HP Support Assistant app. - To check for the types of devices installed...
Maintenance and Service Guide - Page 84
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... instructions to download your selection to the BIOS version currently installed on your
computer. Follow any software updates, especially system BIOS updates. 1. Click your hard drive.
74 Chapter 8 Using Setup ... support in the taskbar. 2. Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update...
Maintenance and Service Guide - Page 88
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... of the computer. What you can only restore specific files that was running utilities, or changing Windows settings. Usually uninstalling the software fixes the problems. If uninstalling does not fix the problems, you need to a previous system restore point (created at the factory. Follow the on -screen instructions. You can restore the computer to know...
Maintenance and Service Guide - Page 91
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...set up , restoring, and recovering in the chapter is disabled by default. Choose the available method according to your computer model...://www.hp.com/support, select your system from support. IMPORTANT: If ...replaced. 10 Backing up the computer. The information in Windows 10
This chapter provides information about the following methods of the HP Recovery partition on -screen instructions...
Maintenance and Service Guide - Page 107
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...code, EC Embedded Controller. this ROM in an
PC
Code is updated when the
inappropriate manner can be run from and is
NOTE: Writing data to this memory
and NIC
vendor that
support HP
Sure Start. firmware...written to
BIOS code and programmed at the factory.
DOS. functional. The specific write- settings are input using the
protected. memory? and noncritical Computer Setup (BIOS), ...
Maintenance and Service Guide - Page 108
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... to the
public unless a firmware
upgrade is updated via Intel
hardware protection to the
from the silicon vendor. not made available to
Settings,
secure firmware update
block all direct read/write
Provisioning
utility.
public unless a firmware
upgrade is necessary to http://www.hp.com/ support, and select your country. enrollment in only specific ZBook and EliteBook models.
Maintenance and Service Guide - Page 109
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... architecture, but supports much of the legacy BIOS functionality.
Follow the on a flash memory chip. d.
How would be if you upgrade or downgrade the OS.
3. Third-party tools do exist that of configuration data is a replacement for information about the memory module, such as advanced hardware diagnostics (with the ability to factory settings)? Questions...
Maintenance and Service Guide - Page 117
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... update 71, 74 starting the Setup Utility 73 updating ...specifications 89 connector, power 11 connectors, service considerations 27
D deleted files
restoring 78 display assembly
illustrated 20 removing 64 spare part...66, 67 display specifications 90 DVD±RW SuperMulti DL Drive specifications 92
E electrostatic discharge... description 2, 6 removing 42 specifications 91 hard drive connector removing ...
Maintenance and Service Guide - Page 118
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... 83 model name 1, 5
N network jack, identifying 11 nonvolatile memory 93
O operating system 4, 8 optical drive
illustrated 23 precautions 28 product description 2, 6 removing 33 specifications 92 optical drive eject button, identifying 10 optical drive insert illustrated 23 optical drive, identifying 10 original system recovery 78, 83
P packaging guidelines 29 plastic parts, service
considerations...
Maintenance and Service Guide - Page 119
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...labels 17 removal/replacement preliminaries 27 ...parts 27 service labels, locating 17 serviceability, product description 4, 8 slots security cable 10 solid-state drive removal 44 spare part numbers 44 speakers illustrated 20 removing 50 speakers, identifying 16
specifications computer 89 display 90 DVD±RW SuperMulti DL Drive 92 hard drive 91 optical drive 92
supported discs 75 supported...
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