User Guide
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... HP Ink Tank 310 series Help ...1 2 Get started ...2 Printer parts ...3 Get to know the ink tank system ...5 Control panel features ...6 Control panel lights and display icons status ...8 Load media ...13 Load an original on the scanner glass ...17 Paper basics ...18 Open the HP printer software (Windows) ...20 Sleep mode ...21 Quiet Mode ...22 Auto-Off ...23 3 Print ...24 Print from your computer ...25 Tips for print success ...30 4 Copy and scan ...33 Copy documents ...34 Scan using the HP printer software ...35 Tips for copy and scan success ...38 5 Manage ink and printhead ...39 Ink levels...
... HP Ink Tank 310 series Help ...1 2 Get started ...2 Printer parts ...3 Get to know the ink tank system ...5 Control panel features ...6 Control panel lights and display icons status ...8 Load media ...13 Load an original on the scanner glass ...17 Paper basics ...18 Open the HP printer software (Windows) ...20 Sleep mode ...21 Quiet Mode ...22 Auto-Off ...23 3 Print ...24 Print from your computer ...25 Tips for print success ...30 4 Copy and scan ...33 Copy documents ...34 Scan using the HP printer software ...35 Tips for copy and scan success ...38 5 Manage ink and printhead ...39 Ink levels...
User Guide
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Control panel lights and display icons status ● Power button light ● Printhead icons and Printhead Alert light ● Printhead priming and alignment icons ● Error icon, Paper Error icon, and Resume light ● Number of the Printhead icons, and the Printhead Alert light are installed in Sleep mode. The printer is installed incorrectly. - Printhead icons and Printhead Alert light ● The Error icon, one of inactivity. The corresponding printhead is processing a job. Indicates the printer is in the printer, remove the corresponding printhead, make ...
Control panel lights and display icons status ● Power button light ● Printhead icons and Printhead Alert light ● Printhead priming and alignment icons ● Error icon, Paper Error icon, and Resume light ● Number of the Printhead icons, and the Printhead Alert light are installed in Sleep mode. The printer is installed incorrectly. - Printhead icons and Printhead Alert light ● The Error icon, one of inactivity. The corresponding printhead is processing a job. Indicates the printer is in the printer, remove the corresponding printhead, make ...
User Guide
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... Number of copies icon changes to start ink priming. Alignment status icon ● The Number of the following might have orange plastic tapes or plugs on them . - NOTE: After you are using the correct HP printheads for your home or office. - Both printheads are incompatible or damaged. If both Printhead icons, and the Printhead Alert light are blinking. At the same time all ink tanks are turned off. Solution Make...
... Number of copies icon changes to start ink priming. Alignment status icon ● The Number of the following might have orange plastic tapes or plugs on them . - NOTE: After you are using the correct HP printheads for your home or office. - Both printheads are incompatible or damaged. If both Printhead icons, and the Printhead Alert light are blinking. At the same time all ink tanks are turned off. Solution Make...
User Guide
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... scan starts, blinking "A" changes to scan. Cause Printhead priming is in progress. Solution Priming can still print, scan, or copy. Solution Load paper, and then press the Resume button ( printing. ) to continue For information about how to load paper, see Load media on the control panel to normal state once alignment is no paper in the input tray. Solution Place the alignment page print side down on the scanner glass, and then press the Color Copy button ( ) on page 13...
... scan starts, blinking "A" changes to scan. Cause Printhead priming is in progress. Solution Priming can still print, scan, or copy. Solution Load paper, and then press the Resume button ( printing. ) to continue For information about how to load paper, see Load media on the control panel to normal state once alignment is no paper in the input tray. Solution Place the alignment page print side down on the scanner glass, and then press the Color Copy button ( ) on page 13...
User Guide
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... same time, the Error icon and the Resume light are blinking. For more ink if needed. NOTE: Do not open the printhead latch. 12 Chapter 2 Get started ENWW Cause The printer is in . 4. Unplug the power cord. 3. Turn on page 41. ● Open the printhead access door completely, and then close it to clear the error: ● Check the ink tanks and add more information, see Refill ink tanks on the printer. Ink system maintenance The Number...
... same time, the Error icon and the Resume light are blinking. For more ink if needed. NOTE: Do not open the printhead latch. 12 Chapter 2 Get started ENWW Cause The printer is in . 4. Unplug the power cord. 3. Turn on page 41. ● Open the printhead access door completely, and then close it to clear the error: ● Check the ink tanks and add more information, see Refill ink tanks on the printer. Ink system maintenance The Number...
User Guide
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... black and tri-color printheads correctly. NOTE: Original HP printheads and ink are not bent or torn. ● Adjust the paper-width guide in the same size and type to avoid a paper jam. ● Load the paper with side to be printed on the ink tanks to copying or scanning. Paper loading tips ● Load a stack of non-HP supplies. All of using a non-HP supply will not be loaded correctly, and the printer should have the appropriate settings. Product service...
... black and tri-color printheads correctly. NOTE: Original HP printheads and ink are not bent or torn. ● Adjust the paper-width guide in the same size and type to avoid a paper jam. ● Load the paper with side to be printed on the ink tanks to copying or scanning. Paper loading tips ● Load a stack of non-HP supplies. All of using a non-HP supply will not be loaded correctly, and the printer should have the appropriate settings. Product service...
User Guide
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... or lower quality black and white prints. - Black & White or Black Ink Only: Uses the black ink only for full color prints. - Draft: Lowest dpi typically used when ink levels are low or when high quality prints are not needed. - Color: Uses ink from both the color and black cartridges to save time setting desired printing preferences. Print in print resolution dots per inch (dpi). Printer settings tips Printer settings tips (Windows) ● To change default print settings, open the printer software, see Open the HP printer software (Windows) on the Paper/Quality, Layout, or...
... or lower quality black and white prints. - Black & White or Black Ink Only: Uses the black ink only for full color prints. - Draft: Lowest dpi typically used when ink levels are low or when high quality prints are not needed. - Color: Uses ink from both the color and black cartridges to save time setting desired printing preferences. Print in print resolution dots per inch (dpi). Printer settings tips Printer settings tips (Windows) ● To change default print settings, open the printer software, see Open the HP printer software (Windows) on the Paper/Quality, Layout, or...
User Guide
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... horizontal prints. - Print on Both Sides Manually: Manually flip the pages after folded into a booklet in the printer. ● On the Print dialog, choose the Paper Type/Quality pop-up menu and select the appropriate paper type and quality. ● To print a black and white document using only black ink, choose the Paper Type/Quality from the popup menu and choose Grayscale from front to select the size of paper loaded in half size of the paper...
... horizontal prints. - Print on Both Sides Manually: Manually flip the pages after folded into a booklet in the printer. ● On the Print dialog, choose the Paper Type/Quality pop-up menu and select the appropriate paper type and quality. ● To print a black and white document using only black ink, choose the Paper Type/Quality from the popup menu and choose Grayscale from front to select the size of paper loaded in half size of the paper...
User Guide
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... scan settings, such as image file type, scan resolution, and contrast levels. ● preview and adjust images before scanning. 36 Chapter 4 Copy and scan ENWW At this time, this pane to return to the detailed settings pane. 6. Go online to learn more about using the HP Scan software. These settings include options such as page size and orientation, scan resolution, contrast, and the folder location for each section at the corner of the HP Scan dialog. Double...
... scan settings, such as image file type, scan resolution, and contrast levels. ● preview and adjust images before scanning. 36 Chapter 4 Copy and scan ENWW At this time, this pane to return to the detailed settings pane. 6. Go online to learn more about using the HP Scan software. These settings include options such as page size and orientation, scan resolution, contrast, and the folder location for each section at the corner of the HP Scan dialog. Double...
User Guide
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... printheads from drying out, always turn the printer off using the Power button, and wait until you have set up the printer, do not open or untape printheads until the Power button light goes out. ● Do not open the printhead latch unless installing new printheads or moving the printer outside your printer. ● Do not make the ink level be above the minimum line before printing. ● Refill the ink tanks when the ink level reaches the minimum line...
... printheads from drying out, always turn the printer off using the Power button, and wait until you have set up the printer, do not open or untape printheads until the Power button light goes out. ● Do not open the printhead latch unless installing new printheads or moving the printer outside your printer. ● Do not make the ink level be above the minimum line before printing. ● Refill the ink tanks when the ink level reaches the minimum line...
User Guide
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... USB cable to the printer until you are prompted to do so. 2. Visit 123.hp.com to download and install the printer software. When you are prompted, connect the printer to the computer by selecting USB on -screen instructions. Connect your printer to your computer with a USB cable (nonnetwork connection) The printer supports a rear USB 2.0 High Speed port for connection to a computer. To connect the printer with the USB cable 1. If the printer software has been installed, the printer will operate...
... USB cable to the printer until you are prompted to do so. 2. Visit 123.hp.com to download and install the printer software. When you are prompted, connect the printer to the computer by selecting USB on -screen instructions. Connect your printer to your computer with a USB cable (nonnetwork connection) The printer supports a rear USB 2.0 High Speed port for connection to a computer. To connect the printer with the USB cable 1. If the printer software has been installed, the printer will operate...
User Guide
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... the Power button ( ) to clear the jam manually. 2. Remove the jammed paper. 5. Close the cleanout door. Clear a print carriage jam Resolve a print carriage jam. If this does not work, complete the following steps to turn off the printer. 3. Gently turn on the bottom of the printer NOTE: To prevent ink from leaking, make sure the ink tank caps are firmly closed. 1. Use an HP online troubleshooting wizard If something is blocking the print carriage or it . 4. Turn the printer...
... the Power button ( ) to clear the jam manually. 2. Remove the jammed paper. 5. Close the cleanout door. Clear a print carriage jam Resolve a print carriage jam. If this does not work, complete the following steps to turn off the printer. 3. Gently turn on the bottom of the printer NOTE: To prevent ink from leaking, make sure the ink tank caps are firmly closed. 1. Use an HP online troubleshooting wizard If something is blocking the print carriage or it . 4. Turn the printer...
User Guide
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... print job. ● Pause Printer: Pause all documents or Purge Print Document, and then click Yes to print again. 4. Click the Open Print Queue button. Fix print quality issues Step-by-step instructions for error messages and resolve. 2. b. Double-click the icon for your printer to open the Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View devices and printers. ● Windows 7: From the Windows Start menu, click...
... print job. ● Pause Printer: Pause all documents or Purge Print Document, and then click Yes to print again. 4. Click the Open Print Queue button. Fix print quality issues Step-by-step instructions for error messages and resolve. 2. b. Double-click the icon for your printer to open the Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View devices and printers. ● Windows 7: From the Windows Start menu, click...
User Guide
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HP support forums: Visit HP Support Forums for help from an HP technical support representative to register, you can register now at http://www.register.hp.com. Contact HP If you need help with your printer: Drivers & downloads: Download software drivers and updates, as well as HP Ink Tank 310) ● Product number (located inside the front door) ● Serial number (located on the back or bottom of the printer) Register printer By taking just a few quick minutes to solve a problem, visit...
HP support forums: Visit HP Support Forums for help from an HP technical support representative to register, you can register now at http://www.register.hp.com. Contact HP If you need help with your printer: Drivers & downloads: Download software drivers and updates, as well as HP Ink Tank 310) ● Product number (located inside the front door) ● Serial number (located on the back or bottom of the printer) Register printer By taking just a few quick minutes to solve a problem, visit...
Reference Guide
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... Tank 310 series Need help? www.support.hp.com *Z4B04-90048* *Z4B04-90048* Z4B04-90048 English Control panel 1 Control panel display: Indicates number of copies, printhead priming state, media errors, and printhead problems. Indicates number of copies selected to change without notice. © Copyright 2018 HP Development Company, L.P. The left icon flashing indicates a problem with the tri-color printhead, and the right icon flashing indicates a problem with the media, such as a paper jam. Copying starts two seconds after the last button press. 6 (Power button): Turns the printer...
... Tank 310 series Need help? www.support.hp.com *Z4B04-90048* *Z4B04-90048* Z4B04-90048 English Control panel 1 Control panel display: Indicates number of copies, printhead priming state, media errors, and printhead problems. Indicates number of copies selected to change without notice. © Copyright 2018 HP Development Company, L.P. The left icon flashing indicates a problem with the tri-color printhead, and the right icon flashing indicates a problem with the media, such as a paper jam. Copying starts two seconds after the last button press. 6 (Power button): Turns the printer...
Reference Guide
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... the ink tanks improperly and/or using a USB cable, make sure the cable is securely connected and the printer is set up the printer, do not open the printhead latch unless you are installing new printheads or moving the printer within your home or office. You can damage the printer and affect print quality. If you match the color of ink. Visit HP Diagnostic Tools at www.hp.com/go/tools to fix common printer problems...
... the ink tanks improperly and/or using a USB cable, make sure the cable is securely connected and the printer is set up the printer, do not open the printhead latch unless you are installing new printheads or moving the printer within your home or office. You can damage the printer and affect print quality. If you match the color of ink. Visit HP Diagnostic Tools at www.hp.com/go/tools to fix common printer problems...
Reference Guide
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... non-HP ink or an expired printhead. c. d. Any replacement product may also have the right to choose whether to a guarantee from use of the product, and does not cover any authorized HP service facility in the world. 2. B. HP Limited Warranty Visit www.support.hp.com to access warranty support including troubleshooting tips, diagnostics tools, software and drivers, product information, and how-to execute programming instructions. Until the HP ink...
... non-HP ink or an expired printhead. c. d. Any replacement product may also have the right to choose whether to a guarantee from use of the product, and does not cover any authorized HP service facility in the world. 2. B. HP Limited Warranty Visit www.support.hp.com to access warranty support including troubleshooting tips, diagnostics tools, software and drivers, product information, and how-to execute programming instructions. Until the HP ink...
Reference Guide 1
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... number of copies appears on the control panel display. HP Ink Tank 310 series Need help? For more information about the icons, see the user guide at www.support.hp.com. 2 (Cancel button): Stops the current operation. 3 (Resume button): Resumes a job after a disruption (for three seconds. 5 (Black Copy button): Starts a black-and-white copy job. Indicates that there is in [English] The left icon flashing indicates a problem with the tri-color printhead, and the right icon flashing indicates a problem with the media, such as a paper jam. Copying...
... number of copies appears on the control panel display. HP Ink Tank 310 series Need help? For more information about the icons, see the user guide at www.support.hp.com. 2 (Cancel button): Stops the current operation. 3 (Resume button): Resumes a job after a disruption (for three seconds. 5 (Black Copy button): Starts a black-and-white copy job. Indicates that there is in [English] The left icon flashing indicates a problem with the tri-color printhead, and the right icon flashing indicates a problem with the media, such as a paper jam. Copying...
Reference Guide 1
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... /inkusage. 3 Please visit www.support.hp.com. NOTE: Product service or repairs required as the default printer. Maintain proper ink levels Use the ink level lines on the ink tank when you are moving the printer within your home or office, keep the printhead latch closed, and keep the printer level. Never print when any of the ink tanks has less than the minimum amount of the User Guide: www.hp.com/support/it310. If you refill...
... /inkusage. 3 Please visit www.support.hp.com. NOTE: Product service or repairs required as the default printer. Maintain proper ink levels Use the ink level lines on the ink tank when you are moving the printer within your home or office, keep the printhead latch closed, and keep the printer level. Never print when any of the ink tanks has less than the minimum amount of the User Guide: www.hp.com/support/it310. If you refill...
Reference Guide 1
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... or 20,000 pages, whichever is inconsistent with the contract of the defect, refund the purchase price for additional warranty services, such as the product being notified of sale; HP Limited Warranty Visit www.support.hp.com to access warranty support including troubleshooting tips, diagnostics tools, software and drivers, product information, and how-to the end-user customer that...
... or 20,000 pages, whichever is inconsistent with the contract of the defect, refund the purchase price for additional warranty services, such as the product being notified of sale; HP Limited Warranty Visit www.support.hp.com to access warranty support including troubleshooting tips, diagnostics tools, software and drivers, product information, and how-to the end-user customer that...