HP Pro c640 G2 Chromebook Support and Manuals
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HP Pro c640 G2 Chromebook Videos
Removing & Replacing Parts | HP Pro c640 G2 Chromebook | HP Computer Service | @HPSupport
Duration: 36:49
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Duration: 36:49
Total Views: 745
Popular HP Pro c640 G2 Chromebook Manual Pages
Maintenance and Service Guide - Page 2
..., L.P. The only warranties for HP products and services are trademarks of USB Implementers Forum. Microsoft and Windows are registered trademarks of Google LLC. Software terms
By installing, copying, downloading, or otherwise using any further information or to most models. Chrome, Chrome OS, Chromebook, Google, Google Assistant, and Google Drive are set forth in the U.S. and/or...
Maintenance and Service Guide - Page 6
... up ...49 Resetting ...49 Recovering ...49 Installing the Chromebook Recovery Utility 50 Creating recovery media ...50 Recovering the Chrome operating system 50 Setting up your computer after a reset or recovery 51 Erasing and reformatting the recovery media ...51
7 Specifications ...52 Computer specifications ...52 35.6 cm (14.0 in) display specifications ...52
8 Statement of memory volatility...
Maintenance and Service Guide - Page 9
...
Table 1-1 Product components and their descriptions
Category
Description
Product Name
HP Pro c640 G2 Chromebook™
Processors
Intel® processors
Intel Core™ i7-1185G7... graphics
Intel Iris® Xe Graphics (i7/i5 processors)
Intel UHD Graphics (i3/Pentium/Celeron processors)
Supports HD Decode, DX12, and HDMI
Display
35.6 cm (14.0 in), WLED, antiglare, eDP, narrow ...
Maintenance and Service Guide - Page 18
... that you might be in this information before you troubleshoot system problems or travel internationally with the computer. Table 2-8 Service label components Component (1) Serial number (2) Product ID (3) HP product name and model number
Table 2-9 Service label components Component (1) HP product name (2) Model number (3) Product ID (4) Serial number (5) Warranty period
10 Chapter...
Maintenance and Service Guide - Page 19
Labels 11
Table 2-10 Service label components Component (1) HP product name (2) Model number (3) Warranty period (4) Product ID (5) Serial number ● Regulatory labels-Provide regulatory information about the computer. ● Wireless certification labels-Provide information about optional wireless ...
Maintenance and Service Guide - Page 20
... the service tag at the bottom of your computer, including model, serial number, product key, and length of warranty, are available for your computer, go to determine the spare parts that are on -screen instructions. For complete and current information about your computer.
12 Chapter 3 Illustrated parts catalog NOTE: Details about supported parts for the computer. NOTE: HP...
Maintenance and Service Guide - Page 32
...belts and roller bushings.
Table 4-3 Support information locations
Service consideration
Path to sun or moisture for..., or boxes.
● Protect ESD-sensitive parts and assemblies with a disinfectant.
Press the power...white.
24 Chapter 4 Removal and replacement procedures preliminary requirements Caring for wood...HP support that might feature high-quality wood veneer. To view the BIOS Event Log...
Maintenance and Service Guide - Page 33
... the cursor over Problem solving to the product
support page. 5.
Go to http://www.hp.com/go to display more options. 3. Chrome: 1. Place the cursor over Support resources to open.
2. Select Advisories to access the utility.
3.
Click the search icon in the right panel.
Select Support & Troubleshooting. 4.
Repair professionals
To locate repair professionals: 1. Select Get...
Maintenance and Service Guide - Page 34
... http://partsurfer.hp.com, select your computer. For complete and current information about your computer, including model, serial number, product key, and length of warranty, are unsure whether the computer is off the computer. Preparation for your computer, go to the computer.
26 Chapter 5 Removal and replacement procedures for authorized service provider parts. Remove the...
Maintenance and Service Guide - Page 57
... or settings. &#...set up your computer and check to see the message "Reset this Chrome device." ● You are having problems...problem is recognized as the owner account. 5. Before you can back up your data to an optional USB flash drive or SD memory card or through Google Drive. To reset your computer. Under Reset settings, in with the Chromebook...www.support.google.com. Under the Settings ...
Maintenance and Service Guide - Page 64
... settings are entered using a utility from the
firmware.
Controller (NIC)
64 KB (not
No
Yes
Stores NIC
NIC EEPROM is programmed A utility must be written to this memory retain data when power is protected
protected
device via the host processor. Writing data
to troubleshooting nonvolatile memory usage.
Code is updated when the system BIOS is installed...
Maintenance and Service Guide - Page 65
...manuals and
specific product
information, and
then follow the on-screen instructions. For more
information, go to
address a unique issue. Management Engine Code is necessary to http://www.hp.com/ support...to the
public unless a firmware
upgrade is
A utility must be applied using the Management Engine (MEBx) setup utility. Only firmware updates digitally signed by an ...
Maintenance and Service Guide - Page 72
...countries 60
requirements for specific countries and regions 60
set requirements 60 product ...service labels, locating 10 solid-state drive
removal and replacement 29 spare part country codes 47 speaker
removal 29 spare part numbers 29 speakers, identifying 8 specifications computer 52 display 52 hard drive 52 static electricity 18, 19 support information 24
system board removal 38 spare part...
User Guide - Page 14
..., on the back of the examples shown below. Your service label will resemble one of the display, or on and off during routine operation. NOTE: The computer fan starts automatically to cool internal components. Refer to the computer provide information you troubleshoot system problems or travel internationally with the computer. Labels might be...
User Guide - Page 24
... your product and/or on the CD or DVD provided in the box. Table 6-1 Additional information
Resource
Contents
Setup Instructions
● How to set up the computer
● Help to identify computer components
HP website
● Support information
To access the latest user guide, go /orderdocuments.
*You can write to information, and more, use this table.
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