HP Engage Flex Pro-C G2 Support and Manuals
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Popular HP Engage Flex Pro-C G2 Manual Pages
User Guide - Page 7
... is located in the computer Maintenance and Service Guide on the web at http://www.hp.com/support. Follow the instructions to find additional HP resources. Table 2-2 Where to find the QuickSpecs for product regulatory information. Select Search all QuickSpecs, type your model name in the search box, and then select HP Documentation. The serial number, Agency/Environmental...
User Guide - Page 9
... code definitions POST error codes
See the computer Maintenance and Service Guide at http://www.hp.com/support. Product updates
To locate resources that you have the latest drivers for the computer. Table 2-5 Where to find product updates
Topic
Location
Driver and BIOS updates
Go to http://www.hp.com/support and select Software and Drivers to find your product, and then select Manuals...
User Guide - Page 11
Some models have a bezel blank that covers one or more drive bays.
HP Engage Flex Pro G2
This chapter provides you with eject button (...model. If the light blinks red, the computer displays a diagnostic code to interpret the code. Front panel components
To identify the front panel components, use this illustration and table.
See the Maintenance and Service Guide to indicate a problem...
User Guide - Page 14
...: The light on the power button is normally white when the power is on. See the Maintenance and Service Guide to indicate a problem. If the light blinks red, the computer displays a diagnostic code to interpret the code.
HP Engage Flex Pro-C G2
This chapter provides you with an overview of your computer's features.
Front panel components
To identify the front...
User Guide - Page 22
...is a Windows-based utility that requires hardware replacement, a 24-digit failure ID code is installed, follow these steps to support. Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant
After HP PC Hardware Diagnostics Windows is generated for select products only) Remote HP PC Hardware Diagnostics UEFI, a firmware feature. If HP PC Hardware Diagnostics Windows is running...
User Guide - Page 24
... select
the specific Windows diagnostics version to be downloaded to the folder on your failure ID and product number automatically filled in the following order:
Installing HP PC Hardware Diagnostics Windows 19 In the Diagnostics section, select Download, and then follow the on -screen instructions. ● Contact support, and provide the failure ID code. Installing HP PC Hardware...
Maintenance and Service Guide - Page 4
...HP Engage Flex Pro-C G2 ...1 Front panel components...1 Rear panel components ...2 Serial number location ...4 Changing from desktop to tower orientation...4 Connecting external Wi-Fi antennas ...5
2 Illustrated parts catalog...6 Computer major components...6 Miscellaneous parts... the monitor ...15 Cleaning the mouse...15 Service considerations...15 Tools and software requirements...15 Screws...
Maintenance and Service Guide - Page 53
... press f10 when the power button light turns white to the Computer Setup (F10) Utility and
the settings described in this computer. ● Enable the power-on password prompt during system restarts (warm boots) as well as Secure Boot, power management, virtualization support, and language
and keyboard type used until they are unsecured. ●...
Maintenance and Service Guide - Page 55
...revision
● Processor stepping
● Memory speed
● DIMM size (for each installed module)
● System BIOS version
● ME Firmware version (Intel only)
● Video BIOS version
● Reference code revision
● Super I/O firmware version
● USB Type-C® controller firmware version
● Born on date
● Serial number
● SKU number
●...
Maintenance and Service Guide - Page 65
... is selected. Computer Setup Advanced 59
The computer then boots from the selected non-default device for advanced users) (continued)
Option
Heading
Boot Options
NOTE: Use the UP and DOWN arrows to exit.
If disabled, system firmware retrieves the recovery agent from the network.
Default is installed. OS Recovery Driver Version
Display the version...
Maintenance and Service Guide - Page 74
...problem with them. Replace the system board.
003-System Board Failure
DMA or timers.
1. Replace the system board.
68 Chapter 6 POST error messages 6 POST error messages
This section lists the error codes, error... Setup, see if the problem remains.
4. Table 6-1 POST numeric codes and text messages
Control panel message
Description
Recommended action
002-Option ROM Checksum Error
...
Maintenance and Service Guide - Page 77
... BIOS Setup to enable this warning, check that will soon fail. (Some hard
1.
Be sure that a memory module is in storage configuration has been detected (see if the problem remains.
2. Apply hard drive firmware patch if applicable. (Available at http://www.hp.com/support.)
3.
drives have a hard drive firmware patch
that will fix an erroneous error message...
Maintenance and Service Guide - Page 88
... Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24-digit failure ID code is installed, you can access it from HP Support Assistant: 1. Using an HP PC Hardware Diagnostics Windows hardware failure ID code
When HP PC Hardware Diagnostics Windows detects a failure that allows you to run diagnostic tests to determine whether the computer hardware...
Maintenance and Service Guide - Page 90
...to the selected location. Installing HP PC Hardware Diagnostics Windows
To install HP PC Hardware Diagnostics Windows, navigate to the folder on -screen instructions. For assistance in solving the problem, complete one of product, and then enter the product name or
number in .
Using HP PC Hardware Diagnostics UEFI
HP PC Hardware Diagnostics Unified Extensible Firmware Interface (UEFI...
Maintenance and Service Guide - Page 103
...miscellaneous parts 8 mouse
cleaning 10, 13, 15
N nonvolatile memory 88 numeric error codes 68
O operating guidelines 10, 13 overheating, prevention 10, 13
P parallel port
illustrated 8 password
Power-On 77 security 77 Setup 77 POST error messages 68 power cord set requirements country specific 93 power supply illustrated 6 operating voltage range 95 removal and replacement 42 Power-On password 77...
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