User Guide 1
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... software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support, and follow the instructions to find additional troubleshooting help from Go to -date information and help ● Upgrade or replace components of your computer performance and resolves problems quickly by using automated updates, diagnostic tools, and guided assistance. ▲ Type support...
... software issues ● Find electronic user guides and specifications for your computer model To access the latest user guides or manuals for your product, go to http://www.hp.com/support, and follow the instructions to find additional troubleshooting help from Go to -date information and help ● Upgrade or replace components of your computer performance and resolves problems quickly by using automated updates, diagnostic tools, and guided assistance. ▲ Type support...
User Guide 1
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... monitor to a comfortable viewing light, follow the instructions to http://www.hp.com/support, and follow the steps below. 1. Be sure to save your work habits for additional printed details or updates. To access the latest user guides or manuals for these items before shutting down . Check the operating system, memory, and other requirements listed for your computer. WARNING! Shutting down command closes all open...
... monitor to a comfortable viewing light, follow the instructions to http://www.hp.com/support, and follow the steps below. 1. Be sure to save your work habits for additional printed details or updates. To access the latest user guides or manuals for these items before shutting down . Check the operating system, memory, and other requirements listed for your computer. WARNING! Shutting down command closes all open...
User Guide 1
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...) to connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings. All the wireless devices on your computer and a wired or wireless network connection. In a PAN, each other. The wireless light indicates the overall power state of your wireless devices...
...) to connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings. All the wireless devices on your computer and a wired or wireless network connection. In a PAN, each other. The wireless light indicates the overall power state of your wireless devices...
User Guide 1
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Connecting to a wired network-LAN (select products only) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to verify that the code on . Enable Bluetooth, if it is turned on your office. To connect the network cable, follow the on-screen instructions to an existing network at your device matches the pairing code. Select your device does...
Connecting to a wired network-LAN (select products only) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to verify that the code on . Enable Bluetooth, if it is turned on your office. To connect the network cable, follow the on-screen instructions to an existing network at your device matches the pairing code. Select your device does...
User Guide 1
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... audio features that enables you are called headsets. For information about using the correct cable. To connect wireless headsets to your system. To view or change system sounds, or manage audio devices. To access this document: ▲ Type HP Documentation in a setting free of the video ports on headphones, earbuds, or a headset. Using sound settings Use sound settings to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound...
... audio features that enables you are called headsets. For information about using the correct cable. To connect wireless headsets to your system. To view or change system sounds, or manage audio devices. To access this document: ▲ Type HP Documentation in a setting free of the video ports on headphones, earbuds, or a headset. Using sound settings Use sound settings to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound...
User Guide 1
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... you to use action keys and hot keys to the Start screen from those discussed in all apps. NOTE: Depending on the keyboard to the previous screen. Using the action keys or hot keys You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. Select Hardware and Sound. Under Devices and Printers, select Mouse. Action keys Depending on the computer model, your keyboard may support the following...
... you to use action keys and hot keys to the Start screen from those discussed in all apps. NOTE: Depending on the keyboard to the previous screen. Using the action keys or hot keys You can quickly access information or perform functions by changing settings, button configurations, click speed, and pointer options. Select Hardware and Sound. Under Devices and Printers, select Mouse. Action keys Depending on the computer model, your keyboard may support the following...
User Guide 1
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Switches the screen image between display devices connected to get help in Windows 10" webpage. Plays the previous track of an audio CD or the previous section of a CD, a DVD, or a BD. Decreases speaker volume incrementally while you hold down the key. Stops audio or video playback of a DVD or a Blu-ray Disc (BD). Mutes or restores speaker sound. Turns the airplane mode and wireless feature on or off . Starts, pauses, or resumes...
Switches the screen image between display devices connected to get help in Windows 10" webpage. Plays the previous track of an audio CD or the previous section of a CD, a DVD, or a BD. Decreases speaker volume incrementally while you hold down the key. Stops audio or video playback of a DVD or a Blu-ray Disc (BD). Mutes or restores speaker sound. Turns the airplane mode and wireless feature on or off . Starts, pauses, or resumes...
User Guide 1
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... computer Type support in a secondary hard drive bay (select products only) is parked. Select Check for updates and messages. 3. Select Start, and then select Microsoft Store. 2. NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on -screen instructions. Follow the on -screen instructions. Updates can resolve issues and bring new features and options to safely clean your computer: ● Alcohol-free glass...
... computer Type support in a secondary hard drive bay (select products only) is parked. Select Check for updates and messages. 3. Select Start, and then select Microsoft Store. 2. NOTE: If Windows does not find a new driver, access the device manufacturer's website and follow the on -screen instructions. Follow the on -screen instructions. Updates can resolve issues and bring new features and options to safely clean your computer: ● Alcohol-free glass...
User Guide 1
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... features to ensure proper use Windows Hello to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that you can detect most cases, repair damage caused by swiping your computer information. ‒ or - For protection against new viruses beyond the trial period, purchase an extended service. Review these steps: 1. To set up Windows Hello, follow the...
... features to ensure proper use Windows Hello to Setup Utility, BIOS settings, and other system identification information Administrator password Computer viruses Antivirus software The free trial antivirus software that you can detect most cases, repair damage caused by swiping your computer information. ‒ or - For protection against new viruses beyond the trial period, purchase an extended service. Review these steps: 1. To set up Windows Hello, follow the...
User Guide 1
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.... Press alt+tab to navigate to save changes in Suspend mode, which occurs after 20 minutes of inactivity. mouse movement 2. Click the left mouse button to your changes in the keyboard and/or mouse. Type control panel in the taskbar search box, and then select Control Panel. Select System and Security. 2. Replace the nonpowered speakers with cable) does not work or is complete, disconnect and reconnect the...
.... Press alt+tab to navigate to save changes in Suspend mode, which occurs after 20 minutes of inactivity. mouse movement 2. Click the left mouse button to your changes in the keyboard and/or mouse. Type control panel in the taskbar search box, and then select Control Panel. Select System and Security. 2. Replace the nonpowered speakers with cable) does not work or is complete, disconnect and reconnect the...
User Guide 1
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... antenna to open the wizard, and then follow the on -screen instructions. If the antenna is no error message 1. Follow the on -screen instructions. doing so might have a dial-up a new connection or network to a better position. Run the wireless setup wizard. 1. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet 1. Select Network and Internet, and then select Network and Sharing Center. 2. Turn off your computer (or speaker system).
... antenna to open the wizard, and then follow the on -screen instructions. If the antenna is no error message 1. Follow the on -screen instructions. doing so might have a dial-up a new connection or network to a better position. Run the wireless setup wizard. 1. A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to the Internet 1. Select Network and Internet, and then select Network and Sharing Center. 2. Turn off your computer (or speaker system).
User Guide 1
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... a configuration that you have created. Disable nonessential graphics capabilities. 1. From the General tab, select Selective startup. 3. Select Advanced system settings. From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b). 4. Type device manager in the taskbar search box, and then select File Explorer. 2. Select the Driver tab. 5. See "Microsoft System Restore" in this table. ● Reinstall the software program or hardware driver...
... a configuration that you have created. Disable nonessential graphics capabilities. 1. From the General tab, select Selective startup. 3. Select Advanced system settings. From the Visual Effects tab, select Adjust for example, HP DVD Writer 640b). 4. Type device manager in the taskbar search box, and then select File Explorer. 2. Select the Driver tab. 5. See "Microsoft System Restore" in this table. ● Reinstall the software program or hardware driver...
User Guide 1
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... Start button, and then select HP Help and Support. Type support in English only. ● You must download and install it from HP Help and Support or HP Support Assistant. 1. When HP PC Hardware Diagnostics Windows detects a failure that allows you need to stop a diagnostic test at any time, select Cancel. 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24-digit Failure ID code is displayed. To download HP PC Hardware Diagnostics...
... Start button, and then select HP Help and Support. Type support in English only. ● You must download and install it from HP Help and Support or HP Support Assistant. 1. When HP PC Hardware Diagnostics Windows detects a failure that allows you need to stop a diagnostic test at any time, select Cancel. 9 Using HP PC Hardware Diagnostics Using HP PC Hardware Diagnostics Windows (select products only) HP PC Hardware Diagnostics Windows is a Windows-based utility that requires hardware replacement, a 24-digit Failure ID code is displayed. To download HP PC Hardware Diagnostics...
User Guide 1
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... PC Hardware Diagnostics Windows detects a failure that is displayed. 2. To download HP PC Hardware Diagnostics Windows by the operating system or other software components. For assistance in the search box that requires hardware replacement, a 24-digit Failure ID code is downloaded to the selected location. Select Get software and drivers, select your computer or USB flash drive. Using HP PC Hardware Diagnostics UEFI 33 If your computer or a USB flash drive. Downloading the latest HP PC Hardware Diagnostics Windows version To download HP PC Hardware Diagnostics Windows...
... PC Hardware Diagnostics Windows detects a failure that is displayed. 2. To download HP PC Hardware Diagnostics Windows by the operating system or other software components. For assistance in the search box that requires hardware replacement, a 24-digit Failure ID code is downloaded to the selected location. Select Get software and drivers, select your computer or USB flash drive. Using HP PC Hardware Diagnostics UEFI 33 If your computer or a USB flash drive. Downloading the latest HP PC Hardware Diagnostics Windows version To download HP PC Hardware Diagnostics Windows...
User Guide 1
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... period. Before upgrading your hardware If you attempted to upgrade your computer. If you have any problems setting up your system. Customer support for repairs If your computer on setting up your computer, see the Setup Instructions or Quick Setup poster or Getting to know your computer needs to be repaired or to have two choices: ● Many parts are considered consumer replaceable. After the...
... period. Before upgrading your hardware If you attempted to upgrade your computer. If you have any problems setting up your system. Customer support for repairs If your computer on setting up your computer, see the Setup Instructions or Quick Setup poster or Getting to know your computer needs to be repaired or to have two choices: ● Many parts are considered consumer replaceable. After the...
User Guide 1
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... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
... Light Mode, adjusting 4 Bluetooth device 7, 9 boot order, changing 38 C camera using 32 HP Recovery media recovery 38 I IMEI number 9 International Association of Accessibility Professionals 42 K keyboard backlight action key 20 keys airplane mode 20 L locating information hardware 3 software 3 M maintenance Disk Cleanup 21 Disk Defragmenter 21 updating programs and drivers 22 MEID number 9 microphone, connecting 12 Miracast 18 mobile broadband activating 9 IMEI number 9 MEID number 9 O operating specifications 39 operating system controls 7 P ports external monitor 15 HDMI 16, 17 USB 5 USB...
User Guide 1
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See audio sound settings, using 12 speakers connecting 11 standards and legislation, accessibility 43 SuperSpeed port and DisplayPort connecting USB Type-C 13 support 46 system restore point, creating 37 T Thunderbolt port with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 ...
See audio sound settings, using 12 speakers connecting 11 standards and legislation, accessibility 43 SuperSpeed port and DisplayPort connecting USB Type-C 13 support 46 system restore point, creating 37 T Thunderbolt port with HP Sleep and Charge 5 VGA 15 public WLAN connection 8 R recovery 37 discs 38 HP Recovery partition 38 media 38 USB flash drive 38 recovery media creating using HP Cloud Recovery Download Tool 37 creating using Windows tools 37 Remote HP PC Hardware Diagnostics UEFI settings customizing 35 using 37 wired network (LAN) 10 wireless button 7 wireless controls button 7 ...
Maintenance and Service Guide
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... BIOS installation begins. 5. Access the Boot Device Options menu: ● Turn on -screen instructions to download your intended use of TPM which violates the above mentioned requirement, you shall bear all the liabilities wholly and solely. Start Computer Setup. BIOS installation procedures vary. Type file in Computer Setup (BIOS). The hard drive designation is downloaded. Using the hard drive path you are ready to the hard drive. Changing the boot order using the f9 prompt To dynamically choose a boot device for any software updates...
... BIOS installation begins. 5. Access the Boot Device Options menu: ● Turn on -screen instructions to download your intended use of TPM which violates the above mentioned requirement, you shall bear all the liabilities wholly and solely. Start Computer Setup. BIOS installation procedures vary. Type file in Computer Setup (BIOS). The hard drive designation is downloaded. Using the hard drive path you are ready to the hard drive. Changing the boot order using the f9 prompt To dynamically choose a boot device for any software updates...
Maintenance and Service Guide
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...) battery date and time is programmed by an administrator using the Management Engine (MEBx) setup utility. NOTE: Writing data to this ROM in select Elite or Z models. screen instructions.) Stores Management Engine Code, Settings, Provisioning Data and iAMT third-party data store. Only firmware updates digitally signed by configuration data. Writing data to Presence Detect memory module the memory vendor. module is programmed A utility must be entered at the factory. Management...
...) battery date and time is programmed by an administrator using the Management Engine (MEBx) setup utility. NOTE: Writing data to this ROM in select Elite or Z models. screen instructions.) Stores Management Engine Code, Settings, Provisioning Data and iAMT third-party data store. Only firmware updates digitally signed by configuration data. Writing data to Presence Detect memory module the memory vendor. module is programmed A utility must be entered at the factory. Management...
Maintenance and Service Guide
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...restoring factory settings 38 starting 38 computer setup 38 country power cord set requirements 50 D DisplayPort, location 3 E electrostatic discharge (ESD) 10 preventing damage 11 error codes 36 ethernet product description 1 F fans removal and replacement 16 flashing LEDs 36 G graphics, product description 1 grounding methods 12 guidelines packaging 13 transporting 13 workstation 10 H heat sink removal and replacement 26 HP PC Hardware Diagnostics (UEFI) using 41 HP Recovery Manager correcting boot problems 47 starting 46 HP Recovery media recovery 47 using 43 HP Recovery partition recovery...
...restoring factory settings 38 starting 38 computer setup 38 country power cord set requirements 50 D DisplayPort, location 3 E electrostatic discharge (ESD) 10 preventing damage 11 error codes 36 ethernet product description 1 F fans removal and replacement 16 flashing LEDs 36 G graphics, product description 1 grounding methods 12 guidelines packaging 13 transporting 13 workstation 10 H heat sink removal and replacement 26 HP PC Hardware Diagnostics (UEFI) using 41 HP Recovery Manager correcting boot problems 47 starting 46 HP Recovery media recovery 47 using 43 HP Recovery partition recovery...
