HP Officejet Pro 8600 Support Question
HP Officejet Pro 8600 Support Question
Find answers below for this question about HP Officejet Pro 8600.Need a HP Officejet Pro 8600 manual? We have 3 online manuals for this item!
Question posted by rsteid on October 7th, 2014
I Can Send A Fax, But Can't Receive One. Ran A Fax Test And Everything Passed.
I have followed all the tips in my manual, but still can not receive a fax. The Fax Test passed. Any other suggestions?
Current Answers
Answer #1: Posted by TommyKervz on October 7th, 2014 8:58 AM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,793
Member since:
January 10th, 2013 Points: 17,776,793
Follow the instructions below
https://support.hp.com/us-en/document/c01661987
Related HP Officejet Pro 8600 Manual Pages
Getting Started Guide - Page 4
... send and receive faxes.
Tip: If you cannot find the user guide on this printer! For more information about finding the user guide, see "How do I install the user guide?" on the following website: www.hp.eu/certificates.
4
For more information, see "Where's the user guide?" English
Where's the user guide? To scan, copy, and send faxes...
Getting Started Guide - Page 14
.... Send faxes
You can send black-and-white or color faxes. You can hang up and use fax
English
Use fax
In this point, you will hear fax tones from an extension phone
1. At this section, you can also send faxes manually from memory • Schedule a fax to send later • Send a fax to transmit the fax.
14 Learn more information about the following topics:
• Send a fax...
Getting Started Guide - Page 15
... prints the fax on their fax machine. Learn more information about the following topics:
• Reprint received faxes from a sending fax
connected to the printer (through the 2-EXT port) or a
machine, do the following:
phone that is on the same phone line (but not directly connected to press Start on two pages. If you can receive faxes manually. Receive a fax manually
When you...
Getting Started Guide - Page 21
... sending faxes, receiving faxes, or both.
Perform this test after you are connecting using the suggestions provided in the CD drive, inspect the HP software CD for damage. Tip: If you receive a fax ...is set up properly for faxing.
Windows Device Manager.
• If the computer cannot recognize the HP
software CD in the fax test, go /customercare). The test will fail if the ...
Getting Started Guide - Page 22
...came with your country/region.
• If you cannot send or receive faxes. The printer can disconnect all the other noise. Speak ...the test each time until you have an answering machine on the same phone line with poor sound quality (noise) can only receive faxes manually.... for static or other devices and run the test again. If the Dial Tone Detection Test passes, then one at the...
User Guide - Page 65
... time and set up speed-dials to send faxes quickly and easily to send and receive faxes, including color faxes. This section contains the following topics: • Send a standard fax • Send a standard fax from the computer • Send a fax manually from a phone • Send a fax using the printer control panel. You can also send a fax manually from the control panel.
From the...
User Guide - Page 120
...ƕ The defects might experience problems when sending faxes, receiving faxes, or both. If you might be dirty or scratched; For more information, see Test fax setup. For more information about changing the ...Make sure that can print a fax test report to check the status of the scanning process. • Unclear text Try adjusting the settings.
TIP: You can visit the HP online...
User Guide - Page 121
... Fax Hardware Test continues to send or receive faxes. If you do not print • The computer cannot receive faxes (Fax to PC and Fax to Mac)
The fax test failed
If you ran a fax test and the test failed, review the report for faxing. After a few seconds, plug the power cord in this section. • Try to try. If it is busy, wait until it passes...
User Guide - Page 203
...country/region.)
NOTE: If you cannot send and receive faxes with the printer to connect to
the ...fax test.
You might need to connect the supplied phone cord to the adapter provided for your telephone
wall jack, then connect the other end to the port labeled 1-LINE on the Auto Answer setting. 3. (Optional) Change the Rings to Answer setting to the sending fax machine and receives the fax...
User Guide - Page 206
... box with the printer, connect one of the following: • If you have a serial-type ...vendor for your home or office.
2.
Run a fax test. Do one end to your telephone
wall jack, ...fax successfully. Appendix C
4. (Optional) Change the Rings to Answer setting to the sending fax machine and receives the fax. Case E: Shared voice/fax line
If you receive both voice calls and fax...
User Guide - Page 207
... call . Run a fax test. Case F: Shared voice/fax line with voice mail
If you receive both voice calls and fax calls at the same phone number you set up the printer to receive faxes automatically instead, contact your country/region. The printer cannot distinguish between fax and voice calls in this section. If you must receive faxes manually; If you pick...
User Guide - Page 208
... printer. Run a fax test. You must be able to fax successfully. Case G: Fax line shared with computer modem (no voice calls received)
If you have a fax line on which you receive no voice calls, and...manual fax before voicemail picks up the line. For example, you cannot use the printer for faxing while you are using the same phone line for sending faxes and for a computer dial-up modem, follow...
User Guide - Page 209
...service provider or vendor for further assistance. Run a fax test. Find the phone cord that setting.
NOTE: If you encounter problems setting up faxing (parallel phone systems) 205 If you do not ...phone cord to
the 1-LINE port. If you might not be able to the sending fax machine and receives the fax. NOTE: You might need to connect the supplied phone cord to the adapter ...
User Guide - Page 211
... rings you begin , check your computer to set up your fax.
Connect the DSL modem to Answer setting. Run a fax test.
Do not use a two-line phone splitter, a serial ...different from your DSL provider. 2. Connect the parallel splitter to the sending fax machine and receives the fax. Case H: Shared voice/fax line with computer modem
There are two different ways to the parallel ...
User Guide - Page 213
... the adapter provided for further assistance. To set up the phone before the printer answers the call and hear fax tones from a sending fax machine, you want the printer to answer calls automatically, it before the printer answers the call manually. If you encounter problems setting up the printer to answer calls, automatically or...
User Guide - Page 214
...to the sending fax machine and receives the fax.
This ...special phone cord is different from the DSL filter to the printer, you might not be connected to additional DSL filters to the adapter provided for further assistance.
210 Additional fax setup Run a fax test. If you might need to be able to the parallel splitter. 6. The printer begins emitting fax...
User Guide - Page 219
...splitter. Change your home or office.
3. Run a fax test. A parallel splitter has one end to the DSL...the DSL/ADSL filter to the printer, you might not receive faxes with the printer, connect one RJ-11 port on ...adapter provided for your DSL/ADSL provider. Obtain a DSL/ADSL filter from a sending fax machine might be connected to additional DSL/ADSL filters, to avoid noise when ...
User Guide - Page 247
... test failed 118
correct type test failed 119 extend 128 phone line, answer ring pattern 77 phone support 95 phone support period period for support 96 phone, fax from receive 67 send, 63 photo media sizes supported 165 Photo screen 16 photos insert memory cards 28 print from memory
devices 41 troubleshoot memory
devices 136 poll to receive fax...
User Guide - Page 248
... 219 rear access panel
clear jams 154 illustration 13 receive faxes auto answer mode 76 automatically 67 blocking numbers 70 forwarding 69 manually 67 polling 69 rings to answer 77 troubleshoot 123,... clean 33 load originals 22 locating 12 schedule fax 65 Secure Digital memory card insert 28 security wireless
communication 225 send faxes
basic fax 61 manually 63 memory, from 64 monitor dialing 64, ...
User Guide - Page 249
...-feed problems 107 power 99 print 98 printer status report 147 receive faxes 123, 126 scan 112 scan quality 114 send faxes 123, 125, 128 skewed copies 111 skewed pages 108 tips 98 troubleshooting general network
troubleshooting 136 hardware installation
suggestions 145 HP software installation
suggestions 146 installation issues 145 solve network problems 146 wired network 136...
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