Dell Technology Guide
Page 20
... Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21...
... Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21...
Dell Technology Guide
Page 107
... Battery" on page 125 • Your system administrator • support.dell.com. Starting Your Computer in Safe Mode Safe mode is off and ... Mode" appear in the corners of the display to start in Safe Mode, you troubleshoot the problem later. If an existing problem does not reappear when you start your computer in Safe Mode if you have shut down your ...learn more about shutting down with active programs will be displayed after you are started. Press and hold the power button for Windows that starts your computer in a limited state. Write down the message. You may be ...
... Battery" on page 125 • Your system administrator • support.dell.com. Starting Your Computer in Safe Mode Safe mode is off and ... Mode" appear in the corners of the display to start in Safe Mode, you troubleshoot the problem later. If an existing problem does not reappear when you start your computer in Safe Mode if you have shut down your ...learn more about shutting down with active programs will be displayed after you are started. Press and hold the power button for Windows that starts your computer in a limited state. Write down the message. You may be ...
Dell Technology Guide
Page 128
... improve performance on your computer: Component Services - index options to help you find what you are looking for errors or problem areas. advanced security tool to manage and update system security for laptop computers. Adjust indexing options - Computer Management - delete...→ Administrative Tools. 2 Select one of your computer resumes from power-saving settings more efficiently; advanced system tool to view security, application, and system events to improve performance. change power-related settings so that your startup programs to check for on your ...
... improve performance on your computer: Component Services - index options to help you find what you are looking for errors or problem areas. advanced security tool to manage and update system security for laptop computers. Adjust indexing options - Computer Management - delete...→ Administrative Tools. 2 Select one of your computer resumes from power-saving settings more efficiently; advanced system tool to view security, application, and system events to improve performance. change power-related settings so that your startup programs to check for on your ...
Dell Technology Guide
Page 272
...computers have diagnostic lights. Dell Diagnostics can also indicate internal power problems. See your Service Manual for information about diagnostic lights. Keyboard status lights indicate status and any problems. See your Service Manual for information about power lights. This light ... laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to resolve device configuration, compatibility problems, or operating status. With the Dell Diagnostics, the computer runs the Pre-boot...
...computers have diagnostic lights. Dell Diagnostics can also indicate internal power problems. See your Service Manual for information about diagnostic lights. Keyboard status lights indicate status and any problems. See your Service Manual for information about power lights. This light ... laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to resolve device configuration, compatibility problems, or operating status. With the Dell Diagnostics, the computer runs the Pre-boot...
Dell Technology Guide
Page 274
... securely connected to match the AC power at your computer). • If the power light is working condition to verify that the main power cable and front panel cable are : - Replace power protection devices, power strips, and power extension cables with similar products in known...Remove and then reinstall the memory modules (see the documentation shipped with numbers on a power strip - Ensure that the processor power cable is receiving electrical power, but an internal power problem may be used to the same electrical outlet Diagnostic Lights for Desktop Computers Some desktop...
... securely connected to match the AC power at your computer). • If the power light is working condition to verify that the main power cable and front panel cable are : - Replace power protection devices, power strips, and power extension cables with similar products in known...Remove and then reinstall the memory modules (see the documentation shipped with numbers on a power strip - Ensure that the processor power cable is receiving electrical power, but an internal power problem may be used to the same electrical outlet Diagnostic Lights for Desktop Computers Some desktop...
Dell Technology Guide
Page 277
...U E) - See "Lockups and Software Problems" on page 308. NO BOOT DEVICE AVAILABLE - POWER WARNING MESSAGES HAVE BEEN DISABLED. See "... 281). Enter the system setup program and correct the date or time (see "Running the Dell Diagnostics" on page 287. Run the Dell Diagnostics (see "Entering the System Setup Program" on page 308). See "Lockups and Software Problems" on page 292. MEMORY WRITE/READ FAILURE AT (ADDRESS), READ VALUE EXPECTING ( V A L U E) - N O B O O T S E C T O R O N H A R D - R E A D F A I L U R E O N I N T E R N A L H A R D D R I V E - R E A D F A I L U R E O N...
...U E) - See "Lockups and Software Problems" on page 308. NO BOOT DEVICE AVAILABLE - POWER WARNING MESSAGES HAVE BEEN DISABLED. See "... 281). Enter the system setup program and correct the date or time (see "Running the Dell Diagnostics" on page 287. Run the Dell Diagnostics (see "Entering the System Setup Program" on page 308). See "Lockups and Software Problems" on page 292. MEMORY WRITE/READ FAILURE AT (ADDRESS), READ VALUE EXPECTING ( V A L U E) - N O B O O T S E C T O R O N H A R D - R E A D F A I L U R E O N I N T E R N A L H A R D D R I V E - R E A D F A I L U R E O N...
Dell Technology Guide
Page 278
...problem persists, replace the CMOS battery. O F - Run the Dell Diagnostics (see your computer). THE AC POWER ADAPTER TYPE CANNOT BE DETERMINED. NOTE: This message concerning the requirement of an AC power adapter type of 130-W or greater applies to the computer or docking station. THIS CAN HAPPEN IF THE POWER ADAPTER IS MISSING, THE POWER... 1 K E Y T O S H U T D O W N . - YOU SHOULD UNDOCK, REDOCK, ATTACH THE POWER ADAPTER, OR PLUG IN THE POWER CORD. Contact Dell for instructions, see "Running the Dell Diagnostics" on page 337). U N S U P P O R T E D M E M O R Y. Enter ...
...problem persists, replace the CMOS battery. O F - Run the Dell Diagnostics (see your computer). THE AC POWER ADAPTER TYPE CANNOT BE DETERMINED. NOTE: This message concerning the requirement of an AC power adapter type of 130-W or greater applies to the computer or docking station. THIS CAN HAPPEN IF THE POWER ADAPTER IS MISSING, THE POWER... 1 K E Y T O S H U T D O W N . - YOU SHOULD UNDOCK, REDOCK, ATTACH THE POWER ADAPTER, OR PLUG IN THE POWER CORD. Contact Dell for instructions, see "Running the Dell Diagnostics" on page 337). U N S U P P O R T E D M E M O R Y. Enter ...
Dell Technology Guide
Page 280
... TOO HIGH, OR OBSTRUCTING THE AIR FLOW FROM THE SYSTEM FAN VENTS. IF THE PROBLEM R E C U R S , P L E A S E C A L L D E L L S U P P O R T W I T H E R R O R C O D E # M 1 0 0 4 . - Contact Dell for your computer (see the documentation for assistance (see "Running the Dell Diagnostics" on page 337). ***PROCESSOR SSDT DATA NOT FOUND*** OPERATING SYSTEM POWER MANAGEMENT FOR MULTI CORE PROCESSORS WILL BE DISABLED. - ***UL CIRCUIT TRIPPED*** THE UL...
... TOO HIGH, OR OBSTRUCTING THE AIR FLOW FROM THE SYSTEM FAN VENTS. IF THE PROBLEM R E C U R S , P L E A S E C A L L D E L L S U P P O R T W I T H E R R O R C O D E # M 1 0 0 4 . - Contact Dell for your computer (see the documentation for assistance (see "Running the Dell Diagnostics" on page 337). ***PROCESSOR SSDT DATA NOT FOUND*** OPERATING SYSTEM POWER MANAGEMENT FOR MULTI CORE PROCESSORS WILL BE DISABLED. - ***UL CIRCUIT TRIPPED*** THE UL...
Dell Technology Guide
Page 288
...power management modes. See your screen. • Ensure that the volume is turned up by clicking the slide bar and dragging it up. • Ensure that the sound is not muted by clicking any boxes that are checked. See "Running the Dell Diagnostics" on page 299. Optical Drive Problems... NOTE: High-speed optical drive vibration is interrupted, an error occurs. R U N T H E D E L L D I A G N O S T I C S - See "Sound and Speaker Problems" on page 281. The optical drive must receive ...
...power management modes. See your screen. • Ensure that the volume is turned up by clicking the slide bar and dragging it up. • Ensure that the sound is not muted by clicking any boxes that are checked. See "Running the Dell Diagnostics" on page 299. Optical Drive Problems... NOTE: High-speed optical drive vibration is interrupted, an error occurs. R U N T H E D E L L D I A G N O S T I C S - See "Sound and Speaker Problems" on page 281. The optical drive must receive ...
Dell Technology Guide
Page 294
... that the program is compatible with the operating system installed on your keyboard or moving your mouse, press and hold the power button for at www.dell.com/regulatory_compliance. See "Contacting Dell" on the screen. 3 A solid blue screen appears TU R N T H E C O M P U T E R O F F - IF YOU ... pressing a key on your computer. • Ensure that the device drivers do not conflict with your computer. Other Software Problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and ...
... that the program is compatible with the operating system installed on your keyboard or moving your mouse, press and hold the power button for at www.dell.com/regulatory_compliance. See "Contacting Dell" on the screen. 3 A solid blue screen appears TU R N T H E C O M P U T E R O F F - IF YOU ... pressing a key on your computer. • Ensure that the device drivers do not conflict with your computer. Other Software Problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and ...
Dell Technology Guide
Page 296
... that the network is functioning. C H E C K T H E N E T W O R K L I V E R - Power Problems CAUTION: Before you begin any of the computer and the network jack. R U N T H E H A R D W A R E.... For additional safety best practices information, see "Diagnostic Lights for your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Replace the network cable. See "Windows Hardware Troubleshooter" on page 280. R E I N S T A L L T H E M O U S E D R I G H T S O N T H E B A C K O F T H E C O M P U ...
... that the network is functioning. C H E C K T H E N E T W O R K L I V E R - Power Problems CAUTION: Before you begin any of the computer and the network jack. R U N T H E H A R D W A R E.... For additional safety best practices information, see "Diagnostic Lights for your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Replace the network cable. See "Windows Hardware Troubleshooter" on page 280. R E I N S T A L L T H E M O U S E D R I G H T S O N T H E B A C K O F T H E C O M P U ...
Dell Technology Guide
Page 297
..., and mouse extension cables • Too many devices connected to resume normal operation. I F T H E P O W E R L I G H T I N G A M B E R - The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that the processor power cable is green. I F T H E P O W E R L I G H T I S B L I N K I S S T E A D Y A M B E R - Computers" on properly. • Ensure that any expansion cards, including graphics cards (see the Service...
..., and mouse extension cables • Too many devices connected to resume normal operation. I F T H E P O W E R L I G H T I N G A M B E R - The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that the processor power cable is green. I F T H E P O W E R L I G H T I S B L I N K I S S T E A D Y A M B E R - Computers" on properly. • Ensure that any expansion cards, including graphics cards (see the Service...
Dell Technology Guide
Page 298
... printer icon. 3 Click Properties→ Ports. SEE THE PRINTER DOCUMENTATION FOR INFORMATION ON REINSTALLING THE PRINTER DRIVER. - 298 Troubleshooting • Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at...
... printer icon. 3 Click Properties→ Ports. SEE THE PRINTER DOCUMENTATION FOR INFORMATION ON REINSTALLING THE PRINTER DRIVER. - 298 Troubleshooting • Multiple power strips connected to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at...
Dell Technology Guide
Page 302
...the setup diagram for your graphics card, go to resume normal operation. Ensure that the monitor is turned on. • If the power light is normal for troubleshooting purposes. The Screen is working by testing it with a PCI graphics card installed, removal of the procedures... Compliance Homepage at www.dell.com/regulatory_compliance. however, the card is required for monitor cable connectors to the graphics card and monitor. • Ensure that the monitor cable is not necessary when installing additional graphics cards; Video and Monitor Problems CAUTION: Before you remove...
...the setup diagram for your graphics card, go to resume normal operation. Ensure that the monitor is turned on. • If the power light is normal for troubleshooting purposes. The Screen is working by testing it with a PCI graphics card installed, removal of the procedures... Compliance Homepage at www.dell.com/regulatory_compliance. however, the card is required for monitor cable connectors to the graphics card and monitor. • Ensure that the monitor cable is not necessary when installing additional graphics cards; Video and Monitor Problems CAUTION: Before you remove...
Dell Technology Guide
Page 304
... panel cable are securely connected to resume normal operation. Replace power protection devices, power strips, and power extension cables with similar in standby mode. For additional safety best practices information, see "Contacting Dell" on properly. - Ensure that the power strip is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting If the computer is plugged...
... panel cable are securely connected to resume normal operation. Replace power protection devices, power strips, and power extension cables with similar in standby mode. For additional safety best practices information, see "Contacting Dell" on properly. - Ensure that the power strip is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting If the computer is plugged...
Dell Technology Guide
Page 350
... The number of the SCSI interface (as a handheld digital device or digital camera to the original SCSI parallel architecture). Battery-powered clock on your Windows desktop and doubleclick the icon, you delete a shortcut, the original file is synchronized with most Windows software... folders, and drives. A type of some computers that checks files, folders, and the hard disk's surface for errors. Also, you call Dell for troubleshooting problems. S SAS - A SIM card contains a microchip that is not affected. SIM cards can connect many devices using a single controller. RTCRST ...
... The number of the SCSI interface (as a handheld digital device or digital camera to the original SCSI parallel architecture). Battery-powered clock on your Windows desktop and doubleclick the icon, you delete a shortcut, the original file is synchronized with most Windows software... folders, and drives. A type of some computers that checks files, folders, and the hard disk's surface for errors. Also, you call Dell for troubleshooting problems. S SAS - A SIM card contains a microchip that is not affected. SIM cards can connect many devices using a single controller. RTCRST ...
Setup Guide
Page 5
... Network Cable (Optional 7 Press the Power Button 8 Set Up Microsoft Windows 9 Create System Recovery Media (Recommended 10 Install the SIM Card (Optional 12 Enable or Disable Wireless (Optional 14 Connect to the Internet (Optional 16 Using Your Studio Laptop 20 Right Side Features 20 Left... Using the Optical Drive 40 Removing and Replacing the Battery 42 Software Features 44 Free Fall Sensor 45 Dell Dock 46 Dell DataSafe Online Backup 47 Solving Problems 48 Touch Screen Problems 48 Beep Codes 49 Network Problems 50 Power Problems 51 Memory Problems 52 Lockups and Software...
... Network Cable (Optional 7 Press the Power Button 8 Set Up Microsoft Windows 9 Create System Recovery Media (Recommended 10 Install the SIM Card (Optional 12 Enable or Disable Wireless (Optional 14 Connect to the Internet (Optional 16 Using Your Studio Laptop 20 Right Side Features 20 Left... Using the Optical Drive 40 Removing and Replacing the Battery 42 Software Features 44 Free Fall Sensor 45 Dell Dock 46 Dell DataSafe Online Backup 47 Solving Problems 48 Touch Screen Problems 48 Beep Codes 49 Network Problems 50 Power Problems 51 Memory Problems 52 Lockups and Software...
Setup Guide
Page 7
...or stacking heavy or sharp objects on the computer may cause it is normal and does not indicate a problem with the fan or the computer. Before Setting Up Your Computer When positioning your computer. WARNING: Do... overheat. Setting Up Your Studio Laptop This section provides information about setting up your Dell™ computer in an enclosed space, such as carpets or rugs, while it is powered on. Restricting the airflow ...cabinet or drawer when it to the computer. 5 Fan noise is powered on the fan when the computer gets hot. Do not place your Studio 1555/1557/1558 laptop.
...or stacking heavy or sharp objects on the computer may cause it is normal and does not indicate a problem with the fan or the computer. Before Setting Up Your Computer When positioning your computer. WARNING: Do... overheat. Setting Up Your Studio Laptop This section provides information about setting up your Dell™ computer in an enclosed space, such as carpets or rugs, while it is powered on. Restricting the airflow ...cabinet or drawer when it to the computer. 5 Fan noise is powered on the fan when the computer gets hot. Do not place your Studio 1555/1557/1558 laptop.
Setup Guide
Page 53
..., ensure that the computer turns on page 76). 51 Solving Problems Power Problems If the power light is on. • If the problem persists, contact Dell (see "Contacting Dell" on properly. • Ensure that the electrical outlet is turned on. • Temporarily bypass power protection devices, power strips, and power extension cables to verify that the light on the AC...
..., ensure that the computer turns on page 76). 51 Solving Problems Power Problems If the power light is on. • If the problem persists, contact Dell (see "Contacting Dell" on properly. • Ensure that the electrical outlet is turned on. • Temporarily bypass power protection devices, power strips, and power extension cables to verify that the light on the AC...
Setup Guide
Page 99
P power problems, solving 51 power strips, using 6 problems, solving 48 products information and purchasing 73 R resources, finding more 78 restoring factory image 68 S setup, before you begin 5 shipping products for return or repair 74 software features 44 software problems 53 solving problems 48 specifications 80 supported sites websites 72 support email addresses 72 System Messages 56 T touch screen 36 gestures 37 V ventilation, ensuring 5 Index 97
P power problems, solving 51 power strips, using 6 problems, solving 48 products information and purchasing 73 R resources, finding more 78 restoring factory image 68 S setup, before you begin 5 shipping products for return or repair 74 software features 44 software problems 53 solving problems 48 specifications 80 supported sites websites 72 support email addresses 72 System Messages 56 T touch screen 36 gestures 37 V ventilation, ensuring 5 Index 97