User Guide
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... Setting Setup Utility (BIOS) passwords 41 Using Windows Hello (select products only) ...42 Using Internet security software ...42 Using antivirus software ...42 Using firewall software ...42 Installing software updates ...43 Using HP Device as a Service (HP DaaS) (select products only 43 Securing your wireless network ...43 Backing up your software applications and information 43 Using an optional security cable (select products only 43 9 Using Setup Utility (BIOS) ...44 Starting Setup Utility (BIOS) ...44 Updating Setup Utility (BIOS) ...44 Determining the BIOS version ...44 Downloading...
... Setting Setup Utility (BIOS) passwords 41 Using Windows Hello (select products only) ...42 Using Internet security software ...42 Using antivirus software ...42 Using firewall software ...42 Installing software updates ...43 Using HP Device as a Service (HP DaaS) (select products only 43 Securing your wireless network ...43 Backing up your software applications and information 43 Using an optional security cable (select products only 43 9 Using Setup Utility (BIOS) ...44 Starting Setup Utility (BIOS) ...44 Updating Setup Utility (BIOS) ...44 Determining the BIOS version ...44 Downloading...
User Guide
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... shops, hotels, and universities. Connecting to other Bluetooth-enabled devices such as Wi-Fi networks, wireless LANs, or WLANs) in your computer communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On...
... shops, hotels, and universities. Connecting to other Bluetooth-enabled devices such as Wi-Fi networks, wireless LANs, or WLANs) in your computer communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On...
User Guide
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... the Power icon, see Using the Power icon and Power Options on battery power 33 Displaying battery charge To view the percentage of the display. ● Turn off wireless devices when you are not using . ● Before you are not using them. ● Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any unsaved information. ● If Hibernation is enabled...
... the Power icon, see Using the Power icon and Power Options on battery power 33 Displaying battery charge To view the percentage of the display. ● Turn off wireless devices when you are not using . ● Before you are not using them. ● Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any unsaved information. ● If Hibernation is enabled...
User Guide
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... work and shut down the computer. WARNING! Connect the computer to external power under any of the following conditions: ● When charging or calibrating a battery ● When installing or updating system software ● When updating the system BIOS ● When writing information to a disc (select products only) 34 Chapter 6 Managing power Select Troubleshooting and fixes, and then in the taskbar search box, and then select the HP Support...
... work and shut down the computer. WARNING! Connect the computer to external power under any of the following conditions: ● When charging or calibrating a battery ● When installing or updating system software ● When updating the system BIOS ● When writing information to a disc (select products only) 34 Chapter 6 Managing power Select Troubleshooting and fixes, and then in the taskbar search box, and then select the HP Support...
User Guide
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... update. Type file in an optional docking device, or connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on -screen instructions to locate the update later, after the download is downloaded. Select Updates, and then select Check for example, filename.exe). If the update is typically Local Disk (C:). 3. or - During the download and installation, follow these steps: a. NOTE: After a message on your hard drive. Make...
... update. Type file in an optional docking device, or connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on -screen instructions to locate the update later, after the download is downloaded. Select Updates, and then select Check for example, filename.exe). If the update is typically Local Disk (C:). 3. or - During the download and installation, follow these steps: a. NOTE: After a message on your hard drive. Make...
User Guide
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... 44 downloading an update 45 starting the Setup Utility 44 updating 44 Bluetooth device 18, 20 Bluetooth label 17 boot order, changing 55 bottom components 14 buttons power 10 C camera identifying 7 using 22 camera light, identifying 7 caps lock light, identifying 9 caring for your computer 37 cleaning your computer 37 components bottom 14, 15 display 7 keyboard area 8 left side 6 right side 4 connecting to a network 18 connecting to a wireless network 18 connecting to a WLAN 19 connecting to LAN 21 connector, power 4 control zone 8 corporate WLAN connection...
... 44 downloading an update 45 starting the Setup Utility 44 updating 44 Bluetooth device 18, 20 Bluetooth label 17 boot order, changing 55 bottom components 14 buttons power 10 C camera identifying 7 using 22 camera light, identifying 7 caps lock light, identifying 9 caring for your computer 37 cleaning your computer 37 components bottom 14, 15 display 7 keyboard area 8 left side 6 right side 4 connecting to a network 18 connecting to a wireless network 18 connecting to a WLAN 19 connecting to LAN 21 connector, power 4 control zone 8 corporate WLAN connection...
User Guide
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... 4 memory card, identifying 4 minimized image recovery 54 minimized image, creating 54 Miracast 25 mobile broadband activating 20 IMEI number 20 MEID number 20 mute light, identifying 9 mute volume action key 13 N network jack, identifying 4 next track action key 12 O one-finger slide touch screen gesture 29 operating environment 57 operating system controls 18 original system recovery 54 P passwords Setup Utility (BIOS) 41 Windows 40 pause action key 12 play action key 12 ports HDMI 4, 23 USB 6 USB SuperSpeed 4, 6 power battery 32 external 34 power button...
... 4 memory card, identifying 4 minimized image recovery 54 minimized image, creating 54 Miracast 25 mobile broadband activating 20 IMEI number 20 MEID number 20 mute light, identifying 9 mute volume action key 13 N network jack, identifying 4 next track action key 12 O one-finger slide touch screen gesture 29 operating environment 57 operating system controls 18 original system recovery 54 P passwords Setup Utility (BIOS) 41 Windows 40 pause action key 12 play action key 12 ports HDMI 4, 23 USB 6 USB SuperSpeed 4, 6 power battery 32 external 34 power button...
User Guide
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... 40 using the keyboard and optional mouse 29 using the TouchPad 26 V vents, identifying 14, 15 video HDMI port 23 wireless displays 25 video, using 49 resources, accessibility 64 right control zone, identifying 8 right side components 4 RJ-45 (network) jack, identifying 4 RJ-45 (network) status lights, identifying 4 S screen brightness action keys 12 Section 508 accessibility standards 61, 62 security cable slot, identifying 6 security cable, installing 43 serial number, computer 16 service labels, locating 16 Setup Utility (BIOS) passwords 41 shipping the computer 38 shutdown 31 Sleep...
... 40 using the keyboard and optional mouse 29 using the TouchPad 26 V vents, identifying 14, 15 video HDMI port 23 wireless displays 25 video, using 49 resources, accessibility 64 right control zone, identifying 8 right side components 4 RJ-45 (network) jack, identifying 4 RJ-45 (network) status lights, identifying 4 S screen brightness action keys 12 Section 508 accessibility standards 61, 62 security cable slot, identifying 6 security cable, installing 43 serial number, computer 16 service labels, locating 16 Setup Utility (BIOS) passwords 41 shipping the computer 38 shutdown 31 Sleep...
OMEN by Laptop PC Maintenance and Service Guide
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... 5 Removal and replacement procedures for the computer model. 5. In the Enter my HP model number box, type the computer model information, and then select Find my product. -orSelect Identify now. 4. Disconnect all external devices connected to installing new memory may result in various system problems. To update BIOS: 1. Select the link for authorized service provider parts Select the Download button, and then follow these steps: Update BIOS before adding memory modules Before adding new memory, make sure you update the...
... 5 Removal and replacement procedures for the computer model. 5. In the Enter my HP model number box, type the computer model information, and then select Find my product. -orSelect Identify now. 4. Disconnect all external devices connected to installing new memory may result in various system problems. To update BIOS: 1. Select the link for authorized service provider parts Select the Download button, and then follow these steps: Update BIOS before adding memory modules Before adding new memory, make sure you update the...
OMEN by Laptop PC Maintenance and Service Guide
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... BIOS update and compare it has been downloaded to the BIOS version currently installed on battery power, docked in the taskbar search box, and then select the HP Support Assistant app. - Make a note of the path to the location on the screen after it to your hard drive. 68 Chapter 6 Using Setup Utility (BIOS) Follow any instructions that appear on your computer. The hard drive designation is connected to reliable external power using the AC adapter...
... BIOS update and compare it has been downloaded to the BIOS version currently installed on battery power, docked in the taskbar search box, and then select the HP Support Assistant app. - Make a note of the path to the location on the screen after it to your hard drive. 68 Chapter 6 Using Setup Utility (BIOS) Follow any instructions that appear on your computer. The hard drive designation is connected to reliable external power using the AC adapter...
OMEN by Laptop PC Maintenance and Service Guide
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... HDMI port, identifying 9 heat sink spare part number 22, 49 heat sink for CPU and graphics removal 50 spare part numbers 50 heat sink for hybrid graphics memory removal 49 spare part numbers 49 hinge assembly spare part number 25, 60 hinge cap assembly spare part number 25, 60 HP PC Hardware Diagnostics (UEFI) using 69 HP Recovery Manager correcting boot problems 75 starting 74 HP Recovery media creating 71 recovery 74 HP Recovery partition recovery 74 removing 76 I integrated numeric keypad, identifying 15 internal microphones, identifying 11 J jacks audio...
... HDMI port, identifying 9 heat sink spare part number 22, 49 heat sink for CPU and graphics removal 50 spare part numbers 50 heat sink for hybrid graphics memory removal 49 spare part numbers 49 hinge assembly spare part number 25, 60 hinge cap assembly spare part number 25, 60 HP PC Hardware Diagnostics (UEFI) using 69 HP Recovery Manager correcting boot problems 75 starting 74 HP Recovery media creating 71 recovery 74 HP Recovery partition recovery 74 removing 76 I integrated numeric keypad, identifying 15 internal microphones, identifying 11 J jacks audio...
OMEN by Laptop PC Maintenance and Service Guide
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... audio 6 camera 5 chipset 1 color 3 display panel 3 Ethernet 6 external media cards 6 graphics 1 hard drive 5 keyboard 7 mechanical requirements 7 memory module 4 microphone 5 operating system 8 optical drive 5 pointing device 7 ports 6 power requirements 7 processors 1 product name 1 security 8 serviceability 8 wireless 6 product name 1 product name and number, computer 18 R raw panel spare part number 24 recover options 73 recovery discs 72, 74 HP Recovery Manager 73 media 74 starting 74 supported discs 72 system 73 USB flash drive 74 using HP Recovery media 72 recovery media creating...
... audio 6 camera 5 chipset 1 color 3 display panel 3 Ethernet 6 external media cards 6 graphics 1 hard drive 5 keyboard 7 mechanical requirements 7 memory module 4 microphone 5 operating system 8 optical drive 5 pointing device 7 ports 6 power requirements 7 processors 1 product name 1 security 8 serviceability 8 wireless 6 product name 1 product name and number, computer 18 R raw panel spare part number 24 recover options 73 recovery discs 72, 74 HP Recovery Manager 73 media 74 starting 74 supported discs 72 system 73 USB flash drive 74 using HP Recovery media 72 recovery media creating...
User Guide
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... set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings. 16 Chapter 3 Connecting to that world. The wireless light indicates the overall power state of the following wireless devices: ● WLAN device-Connects the computer to wireless...
... set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On the taskbar, select the network status icon, and then select Network & Internet settings. 16 Chapter 3 Connecting to that world. The wireless light indicates the overall power state of the following wireless devices: ● WLAN device-Connects the computer to wireless...
User Guide
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... your battery should be easily replaced by users themselves. Factory-sealed battery To monitor the status of the following conditions: ● When charging or calibrating a battery ● When installing or updating system software ● When updating the system BIOS ● When writing information to external power: ● AC adapter ● Optional docking device or expansion product ● Optional power adapter purchased as an accessory from HP. To reduce potential safety issues, use battery power when...
... your battery should be easily replaced by users themselves. Factory-sealed battery To monitor the status of the following conditions: ● When charging or calibrating a battery ● When installing or updating system software ● When updating the system BIOS ● When writing information to external power: ● AC adapter ● Optional docking device or expansion product ● Optional power adapter purchased as an accessory from HP. To reduce potential safety issues, use battery power when...
User Guide
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... location. The HP Customer Support - To download HP PC Hardware Diagnostics Windows by the operating system or other software components. Service Center page displays, with your computer or a USB flash drive. Select Get software and drivers, select your computer or the USB flash drive where the .exe file was downloaded, double-click the .exe file, and then follow these steps: 1. Installing HP PC Hardware Diagnostics Windows To install HP PC Hardware Diagnostics Windows, follow the on-screen instructions. Downloading the latest HP...
... location. The HP Customer Support - To download HP PC Hardware Diagnostics Windows by the operating system or other software components. Service Center page displays, with your computer or a USB flash drive. Select Get software and drivers, select your computer or the USB flash drive where the .exe file was downloaded, double-click the .exe file, and then follow these steps: 1. Installing HP PC Hardware Diagnostics Windows To install HP PC Hardware Diagnostics Windows, follow the on-screen instructions. Downloading the latest HP...
User Guide
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... 33 battery power 32 best practices 1 BIOS determining version 44 downloading an update 45 starting the Setup Utility 44 updating 44 Bluetooth device 16, 18 Bluetooth label 15 boot order, changing 52 bottom components 14 buttons left TouchPad 9 power 11 right TouchPad 9 C camera identifying 8 using 20 camera light, identifying 8 caps lock light, identifying 10 caring for your computer 37 cleaning your computer 37 components bottom 14 display 8 keyboard area 9 left side 5 right side 4 connecting to a network 16 connecting to a wireless network 16 connecting to...
... 33 battery power 32 best practices 1 BIOS determining version 44 downloading an update 45 starting the Setup Utility 44 updating 44 Bluetooth device 16, 18 Bluetooth label 15 boot order, changing 52 bottom components 14 buttons left TouchPad 9 power 11 right TouchPad 9 C camera identifying 8 using 20 camera light, identifying 8 caps lock light, identifying 10 caring for your computer 37 cleaning your computer 37 components bottom 14 display 8 keyboard area 9 left side 5 right side 4 connecting to a network 16 connecting to a wireless network 16 connecting to...
User Guide
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... drivers 37 managing power 30 MEID number 18 microphone, connecting 21 MicroSD memory card reader, identifying 5 Miracast 24 mobile broadband activating 18 IMEI number 18 MEID number 18 mute volume action key 14 N network jack, identifying 6 next track action key 13 O OMEN key 12 one-finger slide touch screen gesture 29 operating environment 54 operating system controls 16 P passwords Setup Utility (BIOS) 41 Windows 40 pause action key 13 play action key 13 ports Dual-Mode DisplayPort 6 HDMI 6, 22, 24 USB SuperSpeed 4, 5 USB SuperSpeed port with HP Sleep and Charge 6 USB Type...
... drivers 37 managing power 30 MEID number 18 microphone, connecting 21 MicroSD memory card reader, identifying 5 Miracast 24 mobile broadband activating 18 IMEI number 18 MEID number 18 mute volume action key 14 N network jack, identifying 6 next track action key 13 O OMEN key 12 one-finger slide touch screen gesture 29 operating environment 54 operating system controls 16 P passwords Setup Utility (BIOS) 41 Windows 40 pause action key 13 play action key 13 ports Dual-Mode DisplayPort 6 HDMI 6, 22, 24 USB SuperSpeed 4, 5 USB SuperSpeed port with HP Sleep and Charge 6 USB Type...
User Guide
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...with HP Sleep and Charge, identifying 6 using passwords 40 using the keyboard and optional mouse 29 using the TouchPad 26 V vents, identifying 6, 14 video Dual-Mode DisplayPort 24 HDMI port 22 Thunderbolt port device 21 USB Type-C 25 wireless displays 24 video, using 21 volume adjusting 13 mute 14 W Windows backup 51 recovery media 51 system restore point 51 Windows Hello 20 using 42 Windows key, identifying 12 Windows passwords 40 Windows tools, using 51 wired network (LAN) 19 wireless button 16 wireless certification label 15 wireless controls button 16 operating system 16 wireless light 16...
...with HP Sleep and Charge, identifying 6 using passwords 40 using the keyboard and optional mouse 29 using the TouchPad 26 V vents, identifying 6, 14 video Dual-Mode DisplayPort 24 HDMI port 22 Thunderbolt port device 21 USB Type-C 25 wireless displays 24 video, using 21 volume adjusting 13 mute 14 W Windows backup 51 recovery media 51 system restore point 51 Windows Hello 20 using 42 Windows key, identifying 12 Windows passwords 40 Windows tools, using 51 wired network (LAN) 19 wireless button 16 wireless certification label 15 wireless controls button 16 operating system 16 wireless light 16...
Maintenance and Service Guide
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... that displays on the next screen. Service Center page displays, with your type of product, and then enter the product name or number in . Downloading the latest HP PC Hardware Diagnostics Windows version To download HP PC Hardware Diagnostics Windows, follow the on-screen instructions to select the specific Windows diagnostics version to be necessary to download the software to a USB flash drive by using the product name or number. Installing HP PC Hardware Diagnostics Windows To install HP PC Hardware Diagnostics Windows, follow...
... that displays on the next screen. Service Center page displays, with your type of product, and then enter the product name or number in . Downloading the latest HP PC Hardware Diagnostics Windows version To download HP PC Hardware Diagnostics Windows, follow the on-screen instructions to select the specific Windows diagnostics version to be necessary to download the software to a USB flash drive by using the product name or number. Installing HP PC Hardware Diagnostics Windows To install HP PC Hardware Diagnostics Windows, follow...
Maintenance and Service Guide
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...M memory module removal 40 spare part numbers 40 memory, product description 2, 7 microphone product description 2, 8 MicroSD memory card reader, identifying 14 model name 1, 5 N network jack, identifying 15 O OMEN key 20 operating system, product description 4, 10, 11 optical drive, spare part number 28 P packaging guidelines 33 ports Dual-Mode DisplayPort 15 HDMI 15 product description 3, 9 USB SuperSpeed 13, 14 USB SuperSpeed port with HP Sleep and Charge 15 USB Type-C power connector and Thunderbolt port with HP Sleep and Charge 15 USB Type-C with HP Sleep and Charge 15 power button board...
...M memory module removal 40 spare part numbers 40 memory, product description 2, 7 microphone product description 2, 8 MicroSD memory card reader, identifying 14 model name 1, 5 N network jack, identifying 15 O OMEN key 20 operating system, product description 4, 10, 11 optical drive, spare part number 28 P packaging guidelines 33 ports Dual-Mode DisplayPort 15 HDMI 15 product description 3, 9 USB SuperSpeed 13, 14 USB SuperSpeed port with HP Sleep and Charge 15 USB Type-C power connector and Thunderbolt port with HP Sleep and Charge 15 USB Type-C with HP Sleep and Charge 15 power button board...