User Guide
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... 1 Getting started ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...3 Locating hardware ...3 Locating software ...3 Right side ...4 Left side ...5 Rear ...6 Display ...7 Low blue light mode (select products only 7 Keyboard area ...8 TouchPad ...8 Lights ...9 Button ...10 Special keys ...11 Action keys ...12 Bottom ...13 Labels ...14 HP OMEN Command Center ...15 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile...
... 1 Getting started ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...3 Locating hardware ...3 Locating software ...3 Right side ...4 Left side ...5 Rear ...6 Display ...7 Low blue light mode (select products only 7 Keyboard area ...8 TouchPad ...8 Lights ...9 Button ...10 Special keys ...11 Action keys ...12 Bottom ...13 Labels ...14 HP OMEN Command Center ...15 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile...
User Guide
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...41 Setting Setup Utility (BIOS) passwords 42 Using Windows Hello (select products only) ...43 Using Internet security software ...43 Using antivirus software ...43 Using firewall software ...43 Installing software updates ...44 Using HP Device as a Service (select products only 44 Securing your wireless network ...44 Backing up your software applications and information 44 Using an optional security cable (select products only 44 9 Using Setup Utility (BIOS) ...45 Starting Setup Utility (BIOS) ...45 Updating Setup Utility (BIOS) ...45 Determining the BIOS version ...45 Downloading a BIOS...
...41 Setting Setup Utility (BIOS) passwords 42 Using Windows Hello (select products only) ...43 Using Internet security software ...43 Using antivirus software ...43 Using firewall software ...43 Installing software updates ...44 Using HP Device as a Service (select products only 44 Securing your wireless network ...44 Backing up your software applications and information 44 Using an optional security cable (select products only 44 9 Using Setup Utility (BIOS) ...45 Starting Setup Utility (BIOS) ...45 Updating Setup Utility (BIOS) ...45 Determining the BIOS version ...45 Downloading a BIOS...
User Guide
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...-ray Disc (BD). Switches the screen image between display devices connected to a simultaneous display on the computer. Increases speaker volume incrementally while you adjust the keyboard backlight setting, the backlight will turn the keyboard backlight back on . If needed, decrease or increase brightness for well-lit or darker environments. To determine which keys are on your computer, look at the icons on your computer perform specific functions and...
...-ray Disc (BD). Switches the screen image between display devices connected to a simultaneous display on the computer. Increases speaker volume incrementally while you adjust the keyboard backlight setting, the backlight will turn the keyboard backlight back on . If needed, decrease or increase brightness for well-lit or darker environments. To determine which keys are on your computer, look at the icons on your computer perform specific functions and...
User Guide
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..., regions, or even countries. ● Bluetooth® device-Creates a personal area network (PAN) to connect to other devices, and devices must be equipped with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On...
..., regions, or even countries. ● Bluetooth® device-Creates a personal area network (PAN) to connect to other devices, and devices must be equipped with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: ▲ On the taskbar, right-click the network status icon, and then select Open Network & Internet settings. ‒ or - ▲ On...
User Guide
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... Hardware and Sound, and then select the audio control panel specific to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. Using video Your computer is a powerful video device that the external device is connected to the correct port on your viewing enjoyment, use one of personal injury, lower the volume setting before putting on the computer to your product. To connect wireless headsets to connect an external monitor...
... Hardware and Sound, and then select the audio control panel specific to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. Using video Your computer is a powerful video device that the external device is connected to the correct port on your viewing enjoyment, use one of personal injury, lower the volume setting before putting on the computer to your product. To connect wireless headsets to connect an external monitor...
User Guide
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... external media cards that you are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any unsaved information. ● If Hibernation is enabled and the computer is the sole power source for the computer reaches a low or critical battery level, the following tools and information about the battery: ● HP Battery Check ● Information about the Power...
... external media cards that you are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove any unsaved information. ● If Hibernation is enabled and the computer is the sole power source for the computer reaches a low or critical battery level, the following tools and information about the battery: ● HP Battery Check ● Information about the Power...
User Guide
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... then select the HP Support Assistant app. - Resolving a low battery level Resolving a low battery level when external power is available Connect one of the following conditions: ● When charging or calibrating a battery ● When installing or updating system software ● When updating the system BIOS ● When writing information to a disc (select products only) Running on external power For information about connecting to external power, see the Setup Instructions poster provided in...
... then select the HP Support Assistant app. - Resolving a low battery level Resolving a low battery level when external power is available Connect one of the following conditions: ● When charging or calibrating a battery ● When installing or updating system software ● When updating the system BIOS ● When writing information to a disc (select products only) Running on external power For information about connecting to external power, see the Setup Instructions poster provided in...
User Guide
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It also provides instructions for traveling with the display closed while the computer is running on -screen instructions. Follow the on battery power. NOTE: Only internal hard drives are protected by performing regular maintenance tasks with tools such as Disk Defragmenter and Disk Cleanup. To run more efficiently. For additional information, access the Disk Defragmenter software Help. NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard...
It also provides instructions for traveling with the display closed while the computer is running on -screen instructions. Follow the on battery power. NOTE: Only internal hard drives are protected by performing regular maintenance tasks with tools such as Disk Defragmenter and Disk Cleanup. To run more efficiently. For additional information, access the Disk Defragmenter software Help. NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard...
User Guide
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... down the Windows button. 2. or Turn on or restart the computer, quickly press esc, and then press f10. ● Tablets without keyboards: 1. Select Security, and then follow the on or restart the tablet, and then quickly hold down the volume up button. - Turn on -screen instructions. Tap f10. 2. To set, change, or delete an administrator or power-on password in Setup Utility (BIOS): IMPORTANT: Use extreme care when making changes in Setup Utility (BIOS).
... down the Windows button. 2. or Turn on or restart the computer, quickly press esc, and then press f10. ● Tablets without keyboards: 1. Select Security, and then follow the on or restart the tablet, and then quickly hold down the volume up button. - Turn on -screen instructions. Tap f10. 2. To set, change, or delete an administrator or power-on password in Setup Utility (BIOS): IMPORTANT: Use extreme care when making changes in Setup Utility (BIOS).
User Guide
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... -screen instructions to reliable external power using the AC adapter. If no instructions appear, follow these instructions: ● Do not disconnect power from your hard drive. Type file in the taskbar. 2. To check for later BIOS versions, see Downloading a BIOS update on -screen instructions. 4. The BIOS installation begins. 5. Select your BIOS version, make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to download your hard drive where the BIOS update...
... -screen instructions to reliable external power using the AC adapter. If no instructions appear, follow these instructions: ● Do not disconnect power from your hard drive. Type file in the taskbar. 2. To check for later BIOS versions, see Downloading a BIOS update on -screen instructions. 4. The BIOS installation begins. 5. Select your BIOS version, make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to download your hard drive where the BIOS update...
User Guide
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... Support - Select Download HP Diagnostics Windows, and then select a location on your type of product, and then enter the product name or number in . Go to a USB flash drive on the next screen. Go to your computer or a USB flash drive. Installing HP PC Hardware Diagnostics Windows To install HP PC Hardware Diagnostics Windows, follow these steps: ▲ Navigate to the selected location. HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you must use a Windows computer and a USB flash drive...
... Support - Select Download HP Diagnostics Windows, and then select a location on your type of product, and then enter the product name or number in . Go to a USB flash drive on the next screen. Go to your computer or a USB flash drive. Installing HP PC Hardware Diagnostics Windows To install HP PC Hardware Diagnostics Windows, follow these steps: ▲ Navigate to the selected location. HP PC Hardware Diagnostics UEFI (Unified Extensible Firmware Interface) allows you must use a Windows computer and a USB flash drive...
User Guide
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... 21 sound settings 21 speakers 20 audio-out (headphone)/audio-in (microphone) combo jack, identifying 6 B backing up software and information 44 backup, creating 52 backups 52 battery conserving power 34 discharging 34 factory-sealed 35 finding information 34 low battery levels 34 resolving low battery level 35 battery charge 34 battery information, finding 34 battery power 33 best practices 1 BIOS determining version 45 downloading an update 46 starting the Setup Utility 45 updating 45 Bluetooth device 16, 18 Bluetooth label 15 boot order, changing...
... 21 sound settings 21 speakers 20 audio-out (headphone)/audio-in (microphone) combo jack, identifying 6 B backing up software and information 44 backup, creating 52 backups 52 battery conserving power 34 discharging 34 factory-sealed 35 finding information 34 low battery levels 34 resolving low battery level 35 battery charge 34 battery information, finding 34 battery power 33 best practices 1 BIOS determining version 45 downloading an update 46 starting the Setup Utility 45 updating 45 Bluetooth device 16, 18 Bluetooth label 15 boot order, changing...
User Guide
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...number 18 mute volume action key 13 N network jack, identifying 5 next track action key 12 K keyboard and optional mouse using 30 keyboard backlight action key 12 keys action 11 O OMEN key 15 identifying 11 one-finger slide touch screen gesture 30 operating environment 55 operating system controls 16 P passwords Setup Utility (BIOS) 42 Windows 41 pause action key 12 play action key 12 ports HDMI 5, 23, 24 USB SuperSpeed 5 USB SuperSpeed port with HP Sleep and Charge 4 USB Type-C 25 USB Type-C power connector and Thunderbolt port with HP Sleep and Charge 5 USB Type-C Thunderbolt 22 USB Type...
...number 18 mute volume action key 13 N network jack, identifying 5 next track action key 12 K keyboard and optional mouse using 30 keyboard backlight action key 12 keys action 11 O OMEN key 15 identifying 11 one-finger slide touch screen gesture 30 operating environment 55 operating system controls 16 P passwords Setup Utility (BIOS) 42 Windows 41 pause action key 12 play action key 12 ports HDMI 5, 23, 24 USB SuperSpeed 5 USB SuperSpeed port with HP Sleep and Charge 4 USB Type-C 25 USB Type-C power connector and Thunderbolt port with HP Sleep and Charge 5 USB Type-C Thunderbolt 22 USB Type...
User Guide
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...HP Sleep and Charge, identifying 5 using passwords 41 using the keyboard and optional mouse 30 using the TouchPad 26 V vents, identifying 4, 6, 13 video Dual-Mode DisplayPort connector 24 HDMI port 23 Thunderbolt port device 22 USB Type-C 25 wireless displays 25 video, using 21 volume adjusting 12 mute 13 W Windows backup 52 recovery media 52 system restore point 52 Windows Hello 20 using 43 Windows key, identifying 11 Windows passwords 41 Windows tools, using 50 resources, accessibility 62 restoring 52 right side components 4 RJ-45 (network) jack, identifying 5 RJ-45 (network) status lights...
...HP Sleep and Charge, identifying 5 using passwords 41 using the keyboard and optional mouse 30 using the TouchPad 26 V vents, identifying 4, 6, 13 video Dual-Mode DisplayPort connector 24 HDMI port 23 Thunderbolt port device 22 USB Type-C 25 wireless displays 25 video, using 21 volume adjusting 12 mute 13 W Windows backup 52 recovery media 52 system restore point 52 Windows Hello 20 using 43 Windows key, identifying 11 Windows passwords 41 Windows tools, using 50 resources, accessibility 62 restoring 52 right side components 4 RJ-45 (network) jack, identifying 5 RJ-45 (network) status lights...
BIOS Simulator
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...after changing this setting. 7. BIOS performs cryptographic check during boot time. 5. USB Boot Enable/Disable USB boot. 4. Legacy Support When Legacy Support is enabled. It prevents unauthorized or malicious modified software from ruuning. Network Protocol Select Network Boot Protocol using IPv4, IPv6 or IPv4+IPv6. MSFT None Boot Keys Clear All Secure Boot Keys Load HP Factory Default Keys Load MSFT Debug Policy Keys Boot Order UEFI Boot Order OS Boot Manager Windows Boot Manager (Intel RAIDVOL) USB Diskette on Key/USB Hard Disk USB CD/DVD ROM Drive Network Adapter Legacy Boot Order...
...after changing this setting. 7. BIOS performs cryptographic check during boot time. 5. USB Boot Enable/Disable USB boot. 4. Legacy Support When Legacy Support is enabled. It prevents unauthorized or malicious modified software from ruuning. Network Protocol Select Network Boot Protocol using IPv4, IPv6 or IPv4+IPv6. MSFT None Boot Keys Clear All Secure Boot Keys Load HP Factory Default Keys Load MSFT Debug Policy Keys Boot Order UEFI Boot Order OS Boot Manager Windows Boot Manager (Intel RAIDVOL) USB Diskette on Key/USB Hard Disk USB CD/DVD ROM Drive Network Adapter Legacy Boot Order...
Maintenance and Service Guide
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... models with a wireless module authorized for disassembly on page 31). 2. Disconnect the battery cable from on top of the antenna terminals on page 32). 3. The #2/black WLAN antenna cable connects to the bottom cover. (The WLAN module tilts up.) Component replacement procedures 41 Remove the bottom cover (see Battery on the WLAN module. Remove the plastic protector from the system board (see Bottom cover on the WLAN module (1). 2. NOTE: Models have...
... models with a wireless module authorized for disassembly on page 31). 2. Disconnect the battery cable from on top of the antenna terminals on page 32). 3. The #2/black WLAN antenna cable connects to the bottom cover. (The WLAN module tilts up.) Component replacement procedures 41 Remove the bottom cover (see Battery on the WLAN module. Remove the plastic protector from the system board (see Bottom cover on the WLAN module (1). 2. NOTE: Models have...
Maintenance and Service Guide
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... computer is connected to the hard drive. Follow the on-screen instructions to download your computer is running on the screen after it to reliable external power using the AC adapter. BIOS installation procedures vary. The hard drive designation is complete. NOTE: If your selection to a network, consult the network administrator before installing any software updates, especially system BIOS updates. 1. Select the question mark icon in an optional docking device, or connected to install the update. Make a note...
... computer is connected to the hard drive. Follow the on-screen instructions to download your computer is running on the screen after it to reliable external power using the AC adapter. BIOS installation procedures vary. The hard drive designation is complete. NOTE: If your selection to a network, consult the network administrator before installing any software updates, especially system BIOS updates. 1. Select the question mark icon in an optional docking device, or connected to install the update. Make a note...
Maintenance and Service Guide
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... or USB flash drive. Downloading HP Hardware Diagnostics Windows by the operating system or other software components. The tool is generated. Service Center page displays, with your computer or a USB flash drive. The HP PC Diagnostics home page is functioning properly. Installing HP PC Hardware Diagnostics Windows To install HP PC Hardware Diagnostics Windows, follow these steps: ▲ Navigate to the folder on your Failure ID and product number automatically filled in. The HP Customer Support - Using HP PC Hardware...
... or USB flash drive. Downloading HP Hardware Diagnostics Windows by the operating system or other software components. The tool is generated. Service Center page displays, with your computer or a USB flash drive. The HP PC Diagnostics home page is functioning properly. Installing HP PC Hardware Diagnostics Windows To install HP PC Hardware Diagnostics Windows, follow these steps: ▲ Navigate to the folder on your Failure ID and product number automatically filled in. The HP Customer Support - Using HP PC Hardware...
Maintenance and Service Guide
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... jack, identifying 8 B back cover spare part number 21 backup, creating 70 backups 70 battery removal 39 spare part number 19, 39 bezel spare part number 20, 56 BIOS determining version 63 downloading an update 64 starting the Setup Utility 63 updating 63 Bluetooth label 16 boot order, changing 71 bottom components 14 bottom cover removal 32 spare part number 32 bottom cover, spare part numbers 19 buttons left touchpad 10 power 12 right touchpad 10 C camera identifying 9 camera light, identifying 9 caps lock light, identifying 11 card reader board spare part numbers 49 card reader/USB board...
... jack, identifying 8 B back cover spare part number 21 backup, creating 70 backups 70 battery removal 39 spare part number 19, 39 bezel spare part number 20, 56 BIOS determining version 63 downloading an update 64 starting the Setup Utility 63 updating 63 Bluetooth label 16 boot order, changing 71 bottom components 14 bottom cover removal 32 spare part number 32 bottom cover, spare part numbers 19 buttons left touchpad 10 power 12 right touchpad 10 C camera identifying 9 camera light, identifying 9 caps lock light, identifying 11 card reader board spare part numbers 49 card reader/USB board...
Maintenance and Service Guide
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..., product description 1 product description audio 2 display panel 1 graphics 1 internal card expansion 3 keyboard/pointing devices 3 media card reader 3 memory 1 microphone 2 operating system 4 ports 3 power requirements 4 processors 1 product name 1 RJ-45 (network) jack 2 security 4 sensors 3 serviceability 5 storage 2 video 2 wireless networking 3 product name 1 product name and number, computer 15 R recovery 70 discs 71 HP Recovery partition 71 media 71 USB flash drive 71 recovery media creating using HP Cloud Recovery Download Tool 70 creating using Windows tools 70 regulatory information...
..., product description 1 product description audio 2 display panel 1 graphics 1 internal card expansion 3 keyboard/pointing devices 3 media card reader 3 memory 1 microphone 2 operating system 4 ports 3 power requirements 4 processors 1 product name 1 RJ-45 (network) jack 2 security 4 sensors 3 serviceability 5 storage 2 video 2 wireless networking 3 product name 1 product name and number, computer 15 R recovery 70 discs 71 HP Recovery partition 71 media 71 USB flash drive 71 recovery media creating using HP Cloud Recovery Download Tool 70 creating using Windows tools 70 regulatory information...