User Guide
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... 1 Getting started ...1 Best practices ...1 More HP resources ...1 2 Getting to know your computer ...3 Locating hardware ...3 Locating software ...3 Right side ...4 Left side ...5 Rear ...6 Display ...6 Low blue light mode (select products only 6 Keyboard area ...8 Touchpad ...8 Touchpad settings ...8 Lights ...9 Button ...10 Special keys ...11 Action keys ...12 Bottom ...13 Labels ...14 HP OMEN Command Center ...15 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to...
... 1 Getting started ...1 Best practices ...1 More HP resources ...1 2 Getting to know your computer ...3 Locating hardware ...3 Locating software ...3 Right side ...4 Left side ...5 Rear ...6 Display ...6 Low blue light mode (select products only 6 Keyboard area ...8 Touchpad ...8 Touchpad settings ...8 Lights ...9 Button ...10 Special keys ...11 Action keys ...12 Bottom ...13 Labels ...14 HP OMEN Command Center ...15 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to...
User Guide
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... your computer and information ...42 Using passwords ...42 Setting Windows passwords ...42 Setting Setup Utility (BIOS) passwords 43 Using Windows Hello (select products only) ...44 Using internet security software ...44 Using antivirus software ...44 Using firewall software ...44 Installing software updates ...45 Using HP Device as a Service (select products only 45 Securing your wireless network ...45 Backing up your software applications and information 45 Using an optional security cable (select products only 45 9 Using Setup Utility (BIOS) ...46 Starting Setup Utility (BIOS) ...46 ix
... your computer and information ...42 Using passwords ...42 Setting Windows passwords ...42 Setting Setup Utility (BIOS) passwords 43 Using Windows Hello (select products only) ...44 Using internet security software ...44 Using antivirus software ...44 Using firewall software ...44 Installing software updates ...45 Using HP Device as a Service (select products only 45 Securing your wireless network ...45 Backing up your software applications and information 45 Using an optional security cable (select products only 45 9 Using Setup Utility (BIOS) ...46 Starting Setup Utility (BIOS) ...46 ix
User Guide
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... hold down the key. Opens the OMEN Command Center software. Press the key repeatedly to adjust the brightness from the computer display to the monitor display to off or on. Mutes or restores speaker sound. See HP OMEN Command Center on page 15 for more information. Action keys The action keys execute frequently used like an external numeric keypad. Decreases the screen brightness incrementally as long as you first start up the...
... hold down the key. Opens the OMEN Command Center software. Press the key repeatedly to adjust the brightness from the computer display to the monitor display to off or on. Mutes or restores speaker sound. See HP OMEN Command Center on page 15 for more information. Action keys The action keys execute frequently used like an external numeric keypad. Decreases the screen brightness incrementally as long as you first start up the...
User Guide
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... wireless devices in your computer using your computer and a wired or wireless network connection. The wireless light indicates the overall power state of your computer are enabled at home, you get connected to a network The WLAN device in corporate offices, your computer communicates with you wherever you go. Operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls...
... wireless devices in your computer using your computer and a wired or wireless network connection. The wireless light indicates the overall power state of your computer are enabled at home, you get connected to a network The WLAN device in corporate offices, your computer communicates with you wherever you go. Operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls...
User Guide
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... a network. Using video 21 To reduce the risk of the video ports on headphones, earbuds, or a headset. To view or change system sounds, or manage audio devices. Follow the device manufacturer's instructions. Connecting headsets WARNING! Headphones combined with a microphone are not connected to connect an external monitor, projector, or TV. Using video Your computer is connected to http://www.hp.com/support, and follow the device manufacturer's instructions. You can be controlled through an audio control panel specific to your USB Type...
... a network. Using video 21 To reduce the risk of the video ports on headphones, earbuds, or a headset. To view or change system sounds, or manage audio devices. Follow the device manufacturer's instructions. Connecting headsets WARNING! Headphones combined with a microphone are not connected to connect an external monitor, projector, or TV. Using video Your computer is connected to http://www.hp.com/support, and follow the device manufacturer's instructions. You can be controlled through an audio control panel specific to your USB Type...
User Guide
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... replaced, contact support. Finding battery information in the taskbar. 2. Type support in the Diagnostics section, select HP Battery Check. or - ● The Power icon shows a low or critical battery notification. If HP Battery Check indicates that you are not using. ● Before you are not using them. ● Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove...
... replaced, contact support. Finding battery information in the taskbar. 2. Type support in the Diagnostics section, select HP Battery Check. or - ● The Power icon shows a low or critical battery notification. If HP Battery Check indicates that you are not using. ● Before you are not using them. ● Disconnect unused external devices that are not plugged into an external power source, such as an external hard drive connected to a USB port. ● Stop, disable, or remove...
User Guide
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... cannot exit Hibernation 1. Factory-sealed battery To monitor the status of the battery, or if the battery is connected to external power. 2. Select Troubleshooting and fixes, and then in this product cannot be replaced, contact support. The computer does not use only the AC adapter provided with an approved AC adapter or an optional docking device or expansion product. Do not charge the computer battery while you are aboard...
... cannot exit Hibernation 1. Factory-sealed battery To monitor the status of the battery, or if the battery is connected to external power. 2. Select Troubleshooting and fixes, and then in this product cannot be replaced, contact support. The computer does not use only the AC adapter provided with an approved AC adapter or an optional docking device or expansion product. Do not charge the computer battery while you are aboard...
User Guide
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... Drives. 3. Using Disk Defragmenter HP recommends using Disk Defragmenter to a USB port is running on solid-state drives. Type defragment in optimal condition. For additional information, access the Disk Defragmenter software Help. Type disk in an optional docking device or connected to defragment your computer by performing regular maintenance tasks with the display closed while the computer is not protected by HP 3D DriveGuard. NOTE: Only internal hard drives are protected by HP 3D DriveGuard. A hard drive installed...
... Drives. 3. Using Disk Defragmenter HP recommends using Disk Defragmenter to a USB port is running on solid-state drives. Type defragment in optimal condition. For additional information, access the Disk Defragmenter software Help. Type disk in an optional docking device or connected to defragment your computer by performing regular maintenance tasks with the display closed while the computer is not protected by HP 3D DriveGuard. NOTE: Only internal hard drives are protected by HP 3D DriveGuard. A hard drive installed...
User Guide
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... ● Updating using Windows 10 S on the computer changes color to your equipment. To update programs and drivers, choose one of your computer. To update drivers: 1. Identifying HP 3D DriveGuard status The hard drive light on page 38 Updating using Windows 10 S To update programs: 1. Updates can resolve issues and bring new features and options to show that you do not get the most recent gaming software. Type support in a primary hard drive bay...
... ● Updating using Windows 10 S on the computer changes color to your equipment. To update programs and drivers, choose one of your computer. To update drivers: 1. Identifying HP 3D DriveGuard status The hard drive light on page 38 Updating using Windows 10 S To update programs: 1. Updates can resolve issues and bring new features and options to show that you do not get the most recent gaming software. Type support in a primary hard drive bay...
User Guide
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.... Turn on -screen instructions. To save your choice, you must then press enter. NOTE: If you are using arrow keys to highlight your changes, select Exit, select Save Changes and Exit, and then select Yes. Using passwords 43 Start Setup Utility (BIOS): ● Computers or tablets with keyboards: ▲ Turn on or restart the computer, quickly press esc, and then press f10. ● Tablets without keyboards: 1. Setting Setup Utility (BIOS) passwords Table 8-2 Types of BIOS passwords...
.... Turn on -screen instructions. To save your choice, you must then press enter. NOTE: If you are using arrow keys to highlight your changes, select Exit, select Save Changes and Exit, and then select Yes. Using passwords 43 Start Setup Utility (BIOS): ● Computers or tablets with keyboards: ▲ Turn on or restart the computer, quickly press esc, and then press f10. ● Tablets without keyboards: 1. Setting Setup Utility (BIOS) passwords Table 8-2 Types of BIOS passwords...
User Guide
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... through a virus attack or a software or hardware failure. Installing software updates HP, Windows, and third-party software installed on . ● Network-based firewalls-Installed between your DSL or cable modem and your software applications and information to act as a deterrent, but it is installed on your computer, follow the device manufacturer's instructions. To view or change the settings: 1. Installing software updates 45 There are two types of user-defined security criteria. Any data...
... through a virus attack or a software or hardware failure. Installing software updates HP, Windows, and third-party software installed on . ● Network-based firewalls-Installed between your DSL or cable modem and your software applications and information to act as a deterrent, but it is installed on your computer, follow the device manufacturer's instructions. To view or change the settings: 1. Installing software updates 45 There are two types of user-defined security criteria. Any data...
User Guide
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... Local Disk (C:). 3. Select your computer. Do not download or install a BIOS update while the computer is downloaded. Follow any device, cable, or cord. Complete the installation by unplugging the power cord from the computer by following the on page 47. The hard drive designation is connected to download your hard drive where the BIOS update is running on -screen instructions. 4. To check for later BIOS versions, see Downloading a BIOS update on -screen instructions. At the download area...
... Local Disk (C:). 3. Select your computer. Do not download or install a BIOS update while the computer is downloaded. Follow any device, cable, or cord. Complete the installation by unplugging the power cord from the computer by following the on page 47. The hard drive designation is connected to download your hard drive where the BIOS update is running on -screen instructions. 4. To check for later BIOS versions, see Downloading a BIOS update on -screen instructions. At the download area...
User Guide
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... 21 sound settings 21 speakers 20 audio-out (headphone)/audio-in (microphone) combo jack, identifying 5 B backing up software and information 45 backup, creating 53 backups 53 battery conserving power 34 discharging 34 factory-sealed 35 finding information 34 low battery levels 34 resolving low battery level 35 battery charge 33 battery information, finding 34 battery power 33 best practices 1 BIOS determining version 46 downloading an update 47 starting the Setup Utility 46 updating 46 Bluetooth device 16, 18 Bluetooth label 15 boot order, changing...
... 21 sound settings 21 speakers 20 audio-out (headphone)/audio-in (microphone) combo jack, identifying 5 B backing up software and information 45 backup, creating 53 backups 53 battery conserving power 34 discharging 34 factory-sealed 35 finding information 34 low battery levels 34 resolving low battery level 35 battery charge 33 battery information, finding 34 battery power 33 best practices 1 BIOS determining version 46 downloading an update 47 starting the Setup Utility 46 updating 46 Bluetooth device 16, 18 Bluetooth label 15 boot order, changing...
User Guide
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... MEID number 18 mute light, identifying 9 mute volume action key 12 N network jack, identifying 5 next track action key 13 num lock key, identifying 12 O OMEN key 15 OMEN key, identifying 12 one-finger slide touch screen gesture 30 operating environment 57 operating system controls 16 P passwords Setup Utility (BIOS) 43 Windows 42 pause action key 13 play action key 12 ports HDMI 5, 23, 24 USB 4 USB port with HP Sleep and Charge 5 USB Type-C 25 USB Type-C SuperSpeed with HP Sleep and Charge 4 USB Type-C Thunderbolt 22 USB Type-C Thunderbolt with HP Sleep and Charge 4 power battery 33 external...
... MEID number 18 mute light, identifying 9 mute volume action key 12 N network jack, identifying 5 next track action key 13 num lock key, identifying 12 O OMEN key 15 OMEN key, identifying 12 one-finger slide touch screen gesture 30 operating environment 57 operating system controls 16 P passwords Setup Utility (BIOS) 43 Windows 42 pause action key 13 play action key 12 ports HDMI 5, 23, 24 USB 4 USB port with HP Sleep and Charge 5 USB Type-C 25 USB Type-C SuperSpeed with HP Sleep and Charge 4 USB Type-C Thunderbolt 22 USB Type-C Thunderbolt with HP Sleep and Charge 4 power battery 33 external...
User Guide
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...5 S screen brightness action keys 12 Section 508 accessibility standards 61 security cable, installing 45 serial number, computer 14 service labels, locating 14 Setup Utility (BIOS) passwords 43 shipping the computer 40 shutdown 32 Sleep exiting 31 initiating 31 Sleep and Hibernation, initiating 31 slots memory card reader 6 software Disk Cleanup 37 Disk Defragmenter 37 locating 3 software installed locating 3 software updates, installing 45 sound. recovery 53 discs 54 HP Recovery partition 54 media 54 USB flash drive 54 recovery media creating using HP Cloud Recovery Download Tool 53 creating...
...5 S screen brightness action keys 12 Section 508 accessibility standards 61 security cable, installing 45 serial number, computer 14 service labels, locating 14 Setup Utility (BIOS) passwords 43 shipping the computer 40 shutdown 32 Sleep exiting 31 initiating 31 Sleep and Hibernation, initiating 31 slots memory card reader 6 software Disk Cleanup 37 Disk Defragmenter 37 locating 3 software installed locating 3 software updates, installing 45 sound. recovery 53 discs 54 HP Recovery partition 54 media 54 USB flash drive 54 recovery media creating using HP Cloud Recovery Download Tool 53 creating...
BIOS Simulator
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... the notebook model, processor, RAM, and BIOS version - such as configure the time and date. Back to BIOS Utility Menus Main Menu Main Security Configuration Boot Options Exit System Information Product Name System Family Product Number System Board ID Processor Type Total Memory BIOS Vendor BIOS Revision Serial Number UUID System Board CT Number Factory installed OS Build ID Feature Byte Embedded Controller Intel ME (Management Engine) GOP (Graphic Output Protocol) Video BIOS System Log OMEN by HP Laptop 15-ek0xxx HP OMEN...
... the notebook model, processor, RAM, and BIOS version - such as configure the time and date. Back to BIOS Utility Menus Main Menu Main Security Configuration Boot Options Exit System Information Product Name System Family Product Number System Board ID Processor Type Total Memory BIOS Vendor BIOS Revision Serial Number UUID System Board CT Number Factory installed OS Build ID Feature Byte Embedded Controller Intel ME (Management Engine) GOP (Graphic Output Protocol) Video BIOS System Log OMEN by HP Laptop 15-ek0xxx HP OMEN...
Maintenance and Service Guide
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... disassembly ...31 Bottom cover ...31 Solid-state drive ...32 Memory modules ...34 6 Removal and replacement procedures for authorized service provider parts 37 Component replacement procedures ...37 Battery ...37 RGB keyboard control board (select products only 38 Power connector cable ...39 Speakers ...40 Card reader/audio board ...41 Heat sink ...42 Fans ...45 USB board ...46 RJ-45 door ...47 System board ...48 Infrared (IR) board ...50 Touchpad ...51 Display assembly ...53 Keyboard with top cover ...62 7 Using Setup Utility (BIOS) ...65 Starting Setup Utility (BIOS) ...65 Updating Setup...
... disassembly ...31 Bottom cover ...31 Solid-state drive ...32 Memory modules ...34 6 Removal and replacement procedures for authorized service provider parts 37 Component replacement procedures ...37 Battery ...37 RGB keyboard control board (select products only 38 Power connector cable ...39 Speakers ...40 Card reader/audio board ...41 Heat sink ...42 Fans ...45 USB board ...46 RJ-45 door ...47 System board ...48 Infrared (IR) board ...50 Touchpad ...51 Display assembly ...53 Keyboard with top cover ...62 7 Using Setup Utility (BIOS) ...65 Starting Setup Utility (BIOS) ...65 Updating Setup...
Maintenance and Service Guide
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... BIOS update is connected to the hard drive. The BIOS installation begins. 5. Select Updates, and then select Check for example, filename.exe). Make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is running on your selection to a network, consult the network administrator before downloading and installing a BIOS update. Type support in the taskbar. 2. or - Follow the on-screen instructions to reliable external power using the AC adapter...
... BIOS update is connected to the hard drive. The BIOS installation begins. 5. Select Updates, and then select Check for example, filename.exe). Make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is running on your selection to a network, consult the network administrator before downloading and installing a BIOS update. Type support in the taskbar. 2. or - Follow the on-screen instructions to reliable external power using the AC adapter...
Maintenance and Service Guide
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...creating 69 backups 69 battery illustrated 17 spare part number 17 spare part numbers 17 BIOS determining version 65 downloading an update 66 starting the Setup Utility 65 updating 65 Bluetooth label 14 boot order, changing 70 bottom components 13 bottom cover illustrated 17 removal 31 spare part number 17, 31 buttons left touchpad 9 power 10 right touchpad 9 C cables spare part numbers 21 camera identifying 7 camera light, identifying 7 caps lock light 9 card reader/audio board illustrated 17 removal 41 spare part number 17 spare part numbers 41 card reader/audio board cable spare part number...
...creating 69 backups 69 battery illustrated 17 spare part number 17 spare part numbers 17 BIOS determining version 65 downloading an update 66 starting the Setup Utility 65 updating 65 Bluetooth label 14 boot order, changing 70 bottom components 13 bottom cover illustrated 17 removal 31 spare part number 17, 31 buttons left touchpad 9 power 10 right touchpad 9 C cables spare part numbers 21 camera identifying 7 camera light, identifying 7 caps lock light 9 card reader/audio board illustrated 17 removal 41 spare part number 17 spare part numbers 41 card reader/audio board cable spare part number...
Maintenance and Service Guide
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... Windows application 11 L labels Bluetooth 14 regulatory 14 serial number 14 service 14 wireless certification 14 WLAN 14 left side components 6 lights AC adapter and battery 6 camera 7 caps lock 9 mute 9 power 9 RJ-45 (network) status 6 touchpad 9 M memory modules removal 34 spare part number 17 spare part numbers 34 mute light, identifying 9 N network jack, identifying 6 O OMEN Command Center 14 P packaging guidelines 25, 29 ports DisplayPort connector 5 HDMI 6 product description 2 USB 5 USB SuperSpeed 5 USB Type-C 5 USB Type-C power connector and Thunderbolt port with HP Sleep and Charge...
... Windows application 11 L labels Bluetooth 14 regulatory 14 serial number 14 service 14 wireless certification 14 WLAN 14 left side components 6 lights AC adapter and battery 6 camera 7 caps lock 9 mute 9 power 9 RJ-45 (network) status 6 touchpad 9 M memory modules removal 34 spare part number 17 spare part numbers 34 mute light, identifying 9 N network jack, identifying 6 O OMEN Command Center 14 P packaging guidelines 25, 29 ports DisplayPort connector 5 HDMI 6 product description 2 USB 5 USB SuperSpeed 5 USB Type-C 5 USB Type-C power connector and Thunderbolt port with HP Sleep and Charge...
