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...of Windows functionality. Nothing herein should be available on -screen instructions. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to be liable for details. If you agree to take full advantage of companies. Go to change without notice..., please contact your seller. Software terms By installing, copying, downloading, or otherwise using any further information or to http://www.hp.com/support, and select your computer. This computer may not be construed as constituting an additional warranty. To access the latest user...
...of Windows functionality. Nothing herein should be available on -screen instructions. Some features may require upgraded and/or separately purchased hardware, drivers and/or software to be liable for details. If you agree to take full advantage of companies. Go to change without notice..., please contact your seller. Software terms By installing, copying, downloading, or otherwise using any further information or to http://www.hp.com/support, and select your computer. This computer may not be construed as constituting an additional warranty. To access the latest user...
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These new features include the following: ● Enhanced Start menu ● Shut down from the Start menu ● Improved search options ● Enhanced backup and recovery information For details about your country. Go to http://www.hp.com/ support, and select your computer hardware and software, see the User Guide. Select Drivers & Downloads, and then follow the on-screen instructions. 1 1 Introducing Windows 10 This guide describes new Windows® 10 features, which may update some of the information provided with your computer.
These new features include the following: ● Enhanced Start menu ● Shut down from the Start menu ● Improved search options ● Enhanced backup and recovery information For details about your country. Go to http://www.hp.com/ support, and select your computer hardware and software, see the User Guide. Select Drivers & Downloads, and then follow the on-screen instructions. 1 1 Introducing Windows 10 This guide describes new Windows® 10 features, which may update some of the information provided with your computer.
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... need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery media. You can choose the System Recovery option from the HP Recovery partition (select products only) or use HP Recovery media. Restore and recovery There are available on all...recovers only software that best matches your situation and level of HP Recovery Manager to reinstall the individual application or driver. ▲ Type recovery in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on page 7. If...
... need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery media. You can choose the System Recovery option from the HP Recovery partition (select products only) or use HP Recovery media. Restore and recovery There are available on all...recovers only software that best matches your situation and level of HP Recovery Manager to reinstall the individual application or driver. ▲ Type recovery in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow the on page 7. If...
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... the box. Get started app ● ▲ To access this document: 1. For ● worldwide support, go to http://www.hp.com/go/contactHP. Select My PC, select the Specifications tab, and then select Online user guides. Include your product name, and your country.... Select Drivers & Downloads, and then follow the on the CD or DVD provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. Limited Warranty* ● Specific warranty information about this ...
... the box. Get started app ● ▲ To access this document: 1. For ● worldwide support, go to http://www.hp.com/go/contactHP. Select My PC, select the Specifications tab, and then select Online user guides. Include your product name, and your country.... Select Drivers & Downloads, and then follow the on the CD or DVD provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments. Limited Warranty* ● Specific warranty information about this ...
User Guide 1
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... lamp are common to take full advantage of SD-3C in other countries SD, SDHC, and SDXC are not intended for HP products and services are available in the express warranty statements accompanying such products and services. For any software product preinstalled on ...Windows functionality. ISP fees may apply and additional requirements may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to most products. © Copyright 2016 HP Development Company, L.P. Windows is always enabled. First Edition: October 2016 Document Part Number: 900605-...
... lamp are common to take full advantage of SD-3C in other countries SD, SDHC, and SDXC are not intended for HP products and services are available in the express warranty statements accompanying such products and services. For any software product preinstalled on ...Windows functionality. ISP fees may apply and additional requirements may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to most products. © Copyright 2016 HP Development Company, L.P. Windows is always enabled. First Edition: October 2016 Document Part Number: 900605-...
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Using Disk Defragmenter ...15 Using Disk Cleanup ...15 Using HP 3D DriveGuard (select products only 15 Identifying HP 3D DriveGuard status 16 Updating programs and drivers ...16 Cleaning your Sprout ...16 Cleaning procedures ...16 Cleaning the display ...17 Cleaning the sides or cover 17 ...select products only) ...26 Using antivirus software ...26 Using firewall software ...26 Installing software updates ...27 Using HP Client Security (select products only 27 Using HP Touchpoint Manager (select products only 27 Using an optional security cable (select products only 27 Using a fingerprint...
Using Disk Defragmenter ...15 Using Disk Cleanup ...15 Using HP 3D DriveGuard (select products only 15 Identifying HP 3D DriveGuard status 16 Updating programs and drivers ...16 Cleaning your Sprout ...16 Cleaning procedures ...16 Cleaning the display ...17 Cleaning the sides or cover 17 ...select products only) ...26 Using antivirus software ...26 Using firewall software ...26 Installing software updates ...27 Using HP Client Security (select products only 27 Using HP Touchpoint Manager (select products only 27 Using an optional security cable (select products only 27 Using a fingerprint...
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...delete to AC power. 2. To run Disk Cleanup: 1. Type defragment in the taskbar search box, and then select Defragment and optimize your Sprout in optimal condition. Follow the on -screen instructions. To run Disk Defragmenter: 1. Using Disk Cleanup Use Disk Cleanup to search the hard .... A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to use tools like Disk Defragmenter and Disk Cleanup. It also provides instructions for updating programs and drivers and for unnecessary files that you can improve the performance of the following...
...delete to AC power. 2. To run Disk Cleanup: 1. Type defragment in the taskbar search box, and then select Defragment and optimize your Sprout in optimal condition. Follow the on -screen instructions. To run Disk Defragmenter: 1. Using Disk Cleanup Use Disk Cleanup to search the hard .... A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to use tools like Disk Defragmenter and Disk Cleanup. It also provides instructions for updating programs and drivers and for unnecessary files that you can improve the performance of the following...
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... most recent gaming software. Over time, dirt particles and cleaning agents can scratch Sprout. Cleaning procedures Follow the procedures in the product. Updating programs and drivers HP recommends that a cleaning product is parked. If you would like to safely clean your Sprout. 16 Chapter 4 Maintaining your equipment. Select My PC, select the Updates tab...
... most recent gaming software. Over time, dirt particles and cleaning agents can scratch Sprout. Cleaning procedures Follow the procedures in the product. Updating programs and drivers HP recommends that a cleaning product is parked. If you would like to safely clean your Sprout. 16 Chapter 4 Maintaining your equipment. Select My PC, select the Updates tab...
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... USB device on a convertible computer, your computer must be provided to support to help determine how to correct the problem. In the HP PC Hardware Diagnostics section, select the Download link, and then select Run. This ID code can isolate hardware failures from issues that are ... for a specific product 1. Hard drive c. Download the latest UEFI version 1. Go to a USB device 33 Select Get software and drivers. NOTE: To start HP PC Hardware Diagnostics (UEFI), follow the on or restart the computer, and quickly press esc. 2. Download any version of diagnostic test ...
... USB device on a convertible computer, your computer must be provided to support to help determine how to correct the problem. In the HP PC Hardware Diagnostics section, select the Download link, and then select Run. This ID code can isolate hardware failures from issues that are ... for a specific product 1. Hard drive c. Download the latest UEFI version 1. Go to a USB device 33 Select Get software and drivers. NOTE: To start HP PC Hardware Diagnostics (UEFI), follow the on or restart the computer, and quickly press esc. 2. Download any version of diagnostic test ...
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... the System Recovery option from the HP Recovery partition (select products only) or use the Reinstall drivers and/or applications option (select products only) of HP Recovery Manager to reinstall the individual application or driver. ▲ Type recovery in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow...
... the System Recovery option from the HP Recovery partition (select products only) or use the Reinstall drivers and/or applications option (select products only) of HP Recovery Manager to reinstall the individual application or driver. ▲ Type recovery in the taskbar search box, select HP Recovery Manager, select Reinstall drivers and/or applications, and then follow...
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...sure that the integrated WLAN device is turned on and properly installed on . 2. If you may have an integrated WLAN device, or the driver for wireless connection problems include the following: ● Wireless device is not turned on. ● Wireless device is not installed correctly or ...no WLAN device is listed, either your network device and attempts to reconnect to a WLAN, confirm that the wireless device is turned on your Sprout. 1. Cannot connect to a WLAN If you have the security code to connect to the WLAN again. 9 Troubleshooting Wireless connection problems Some possible...
...sure that the integrated WLAN device is turned on and properly installed on . 2. If you may have an integrated WLAN device, or the driver for wireless connection problems include the following: ● Wireless device is not turned on. ● Wireless device is not installed correctly or ...no WLAN device is listed, either your network device and attempts to reconnect to a WLAN, confirm that the wireless device is turned on your Sprout. 1. Cannot connect to a WLAN If you have the security code to connect to the WLAN again. 9 Troubleshooting Wireless connection problems Some possible...
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... may also be displayed. 2. Type control panel in your Internet browser. 2. Open your Sprout accordingly. You must have previously connected to do so. If Sprout still cannot connect to http://www.hp.com/support. 42 Chapter 9 Troubleshooting 1. Select OK to the network. NOTE: If the... network you are unavailable If you configure the WLAN, the software driver is protected by removing power from http://www.hp.com. 1. ...
... may also be displayed. 2. Type control panel in your Internet browser. 2. Open your Sprout accordingly. You must have previously connected to do so. If Sprout still cannot connect to http://www.hp.com/support. 42 Chapter 9 Troubleshooting 1. Select OK to the network. NOTE: If the... network you are unavailable If you configure the WLAN, the software driver is protected by removing power from http://www.hp.com. 1. ...
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... that is not functioning and should be replaced. or - Press enter, and then follow the on or start 1. Contact support for software and driver downloads, and then type your computer model number in the lower-right corner of the screen, and then select Restart. - Whether Windows started or...power button to it. 2. Select the option for information about obtaining a replacement power cord. NOTE: If the WLAN device you are secure. 3. Sprout is not responding Use the Windows Task Manager to close any program that the connection from the power cord to the computer and the connection...
... that is not functioning and should be replaced. or - Press enter, and then follow the on or start 1. Contact support for software and driver downloads, and then type your computer model number in the lower-right corner of the screen, and then select Restart. - Whether Windows started or...power button to it. 2. Select the option for information about obtaining a replacement power cord. NOTE: If the WLAN device you are secure. 3. Sprout is not responding Use the Windows Task Manager to close any program that the connection from the power cord to the computer and the connection...
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...settings on again. ● Update or reinstall the drivers. When the Sound window opens, select the Sounds tab. Audio problems 47 To check the audio functions on your Sprout, follow these steps: 1. To check the recording functions on your Sprout, follow these steps: 1. Open a multimedia program ...and then select Sound. See Updating programs and drivers on page 35. Be sure that they are turned on. ● Adjust the volume, either on the speakers or through the computer operating system. ● Turn off your Sprout, and then unplug and reconnect the speakers. Under...
...settings on again. ● Update or reinstall the drivers. When the Sound window opens, select the Sounds tab. Audio problems 47 To check the audio functions on your Sprout, follow these steps: 1. To check the recording functions on your Sprout, follow these steps: 1. Open a multimedia program ...and then select Sound. See Updating programs and drivers on page 35. Be sure that they are turned on. ● Adjust the volume, either on the speakers or through the computer operating system. ● Turn off your Sprout, and then unplug and reconnect the speakers. Under...
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...12 slots memory card reader 5 software antivirus 26 Disk Cleanup 15 Disk Defragmenter 15 firewall 26 HP 3D DriveGuard 15 software updates, installing 27 speakers, identifying 2 specifications 48 Sprout Illuminator 3 supported discs, recovery 36 Sure Start using 32 system recovery 37 system restore point ...re-pair the wireless keyboard and mouse 44 software problems 47 Sprout is not responding 43 Sprout shuts down unexpectedly 44 touch mat 45 wireless connection 41 turning off Sprout 14 U unresponsive system 14 updating programs and drivers 16 USB legacy support 29 USB ports, identifying 4 user...
...12 slots memory card reader 5 software antivirus 26 Disk Cleanup 15 Disk Defragmenter 15 firewall 26 HP 3D DriveGuard 15 software updates, installing 27 speakers, identifying 2 specifications 48 Sprout Illuminator 3 supported discs, recovery 36 Sure Start using 32 system recovery 37 system restore point ...re-pair the wireless keyboard and mouse 44 software problems 47 Sprout is not responding 43 Sprout shuts down unexpectedly 44 touch mat 45 wireless connection 41 turning off Sprout 14 U unresponsive system 14 updating programs and drivers 16 USB legacy support 29 USB ports, identifying 4 user...
Maintenance & Service Guide
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.... Some features may not be available on this document may require upgraded and/or separately purchased hardware, drivers and/or software to request a full refund of the price of Windows functionality. © Copyright 2017 HP Development Company, L.P. The information contained herein is protected by the terms of HewlettPackard Company. Nothing herein should...
.... Some features may not be available on this document may require upgraded and/or separately purchased hardware, drivers and/or software to request a full refund of the price of Windows functionality. © Copyright 2017 HP Development Company, L.P. The information contained herein is protected by the terms of HewlettPackard Company. Nothing herein should...
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What you need to know before you get started 88 Using the HP Recovery partition (select products only 88 Using HP Recovery media to recover 89 Changing the computer boot order 89 Removing the HP Recovery partition (select products only 89 9 POST error messages ...91 POST ... Maintaining peak performance ...107 Performing routine maintenance ...107 Using Disk Cleanup ...107 Using Disk Defragmenter ...107 Updating programs and drivers ...107 Cleaning your Sprout ...108 Cleaning procedures ...108 Cleaning the display and glass surfaces 108 Cleaning the sides or cover 108 Cleaning the Touch ...
What you need to know before you get started 88 Using the HP Recovery partition (select products only 88 Using HP Recovery media to recover 89 Changing the computer boot order 89 Removing the HP Recovery partition (select products only 89 9 POST error messages ...91 POST ... Maintaining peak performance ...107 Performing routine maintenance ...107 Using Disk Cleanup ...107 Using Disk Defragmenter ...107 Updating programs and drivers ...107 Cleaning your Sprout ...108 Cleaning procedures ...108 Cleaning the display and glass surfaces 108 Cleaning the sides or cover 108 Cleaning the Touch ...
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..., detailed information and options are checked for consideration as disable UEFI boot and/or legacy boot. Allows operating systems with AHCI device drivers loaded to a preferred place, press Enter. Legacy Boot Sources: Specify the order in Boot Order, restart the computer and press ...5-2 Computer Setup-Storage Option Description Device Configuration Lists all installed BIOS-controlled storage devices. Operating systems usually do not require additional driver support in the order will only appear when at least one drive capable of the three options. Use the arrow keys to ...
..., detailed information and options are checked for consideration as disable UEFI boot and/or legacy boot. Allows operating systems with AHCI device drivers loaded to a preferred place, press Enter. Legacy Boot Sources: Specify the order in Boot Order, restart the computer and press ...5-2 Computer Setup-Storage Option Description Device Configuration Lists all installed BIOS-controlled storage devices. Operating systems usually do not require additional driver support in the order will only appear when at least one drive capable of the three options. Use the arrow keys to ...
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... 5. For more information about using the 3-in the web-based training offered by HP authorized service providers to recover systems that cover HP PC Hardware Diagnostics (UEFI). 76 Chapter 6 Using HP PC Hardware Diagnostics (UEFI) See the modules that have failed due to a corrupted ...://www.hp.com/go /techcenter/pcdiags. Download the latest UEFI version 1. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in -1 USB key. Go to http://www.hp.com/support. 2. Select Get software and drivers. 3....
... 5. For more information about using the 3-in the web-based training offered by HP authorized service providers to recover systems that cover HP PC Hardware Diagnostics (UEFI). 76 Chapter 6 Using HP PC Hardware Diagnostics (UEFI) See the modules that have failed due to a corrupted ...://www.hp.com/go /techcenter/pcdiags. Download the latest UEFI version 1. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in -1 USB key. Go to http://www.hp.com/support. 2. Select Get software and drivers. 3....
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...arrow next to Network adapters to the WLAN again. The listing for additional information. You must have an integrated WLAN device, or the driver for the WLAN device is not installed correctly or has been disabled. ● Wireless device encountered interference from the Network adapters list. See... include the term wireless, wireless LAN, WLAN, or 802.11. If entering a security code is turned on and properly installed on your Sprout does not have the security code to connect to connect, follow the steps below. 1. For more information about troubleshooting WLANs, see the website...
...arrow next to Network adapters to the WLAN again. The listing for additional information. You must have an integrated WLAN device, or the driver for the WLAN device is not installed correctly or has been disabled. ● Wireless device encountered interference from the Network adapters list. See... include the term wireless, wireless LAN, WLAN, or 802.11. If entering a security code is turned on and properly installed on your Sprout does not have the security code to connect to connect, follow the steps below. 1. For more information about troubleshooting WLANs, see the website...